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Project Manager Resume Profile

PROFESSIONAL SUMMARY

Results oriented and execution-focused senior information technology leader with proven success in delivering transformation solutions to a wide range of industries and business applications. Routinely collaborates with CIOs/CTOs to translate business vision to technology reality . Excellent track record in large-scale complex programs. Extensive ERP / package visioning, selection, implementation and operational experience. Recognized by clients for passion and commitment to their success.

Specific expertise includes:

  • Business /Technology Transformation
  • ERP Package Implementation
  • Vendor Management / Program Integration
  • Performance, Capacity and Alert / Alarm Managment
  • IT Operations and Infrastructure Improvement / Optimization
  • Disaster Recovery / Business Continuity
  • Change Back / SLA / Service Catalog
  • Enterprise Architecture
  • PMO
  • Outsourcing
  • Management of Infrastructure Service Delivery
  • IT Turnaround Projects
  • Mainframe
  • Project management skills/qualifications: Budget and HR oversight, planning, solution / options development, PMO, communications, knowledge transfer, utilization of prior project deliverables, staff development / mentoring and knowledge management / reuse
  • Outsourcing background includes delivery, sales and client SME. Delivery was a service within ERP implementation projects. Scope included operations, DBA, administration, infrastructure and security. Sales and client SME services included RFP development and review of vendor RFP. The RFP's included SLA, staffing, RACI, architecture, infrastructure, security, capacity management and DR.
  • Project management skills/qualifications: Budget and HR oversight, planning, solution / options development, PMO, communications, knowledge transfer, utilization of prior project deliverables, staff development / mentoring and knowledge management / reuse

Independent Management Consultant 2010-current

Confidential

Data Center Lift and Shift. Scope included 3rd party co-location selection, physical and logical inventory and planning

Confidential

Greenfield distribution center implementation. Scope included Manhattan technology alignment, interfaces, data conversion, facilities, architecture, sizing and monitoring.

Confidential

Director of Infrastructure Services consisting of networking, PBX, special projects, help desk, relationship management, data base, middleware, data centers, servers, storage, DR and intake teams.

Confidential

EPMO Brand Transformation and Knowledge Management for Internet and Intranet Solutions

Confidential

IT Infrastructure assessment and short term improvement plan. Improvement plan included outsourcing vendor operational improvements, enterprise batch scheduling optimization with graphical presentation and system growth to support China expansion.

PROFESSIONAL EXPERIENCE-MAJOR ENGAGEMENTS

Confidential

  • Technical Leader for the enterprise design of a Manhattan software solution for 25 distribution centers. Scope of work included standards definition, laboratory simulation of a distribution center, end to end monitoring and pilot implementation. The program was a 200 million solution servicing 1200 stores for a national grocery chain. Key activities include:
  • Created a Stabilization Team focused on short term process improvements to alleviate production outages and corresponding resource consumption, allowing effective resource allocation to future state programs
  • Designed, developed, and implemented a full technology model of future state. Modeled a distribution center floor environment to facilitate end-to-end business process and technology testing. The laboratory contained all the technology found in a distribution center, stocking locations, cross dock, shipping and receiving areas. It was used by process development, user training, IT configuration development, triage of production anomalies and executive hands on day in the life demonstrations.
  • Facilitated sessions with representatives from vendors and the client technology owners, establishing standards and R D and testing requirements to finalize the future state architecture

Confidential

  • Technical Leader for visioning, current state analysis, operating model, architecture, offshore services and staffing plans for the three year, 500 million program solution for a national retailer with 4,000 stores. Key activities include:
  • Aligned IT total cost of ownership with business value for the business case, including future state, current state upgrades and new technology
  • Simulated future states for brand CEO s showing product life cycle management from ideation through client experience in a store
  • Accelerated development of enterprise data warehouse, utilizing commercial data models, centralized SKU creation and master data management
  • Led facilitated sessions defining future state technology standards
  • Developed Version Control process for release planning for Infrastructure and Application Management components
  • Managed off shore services by working closely with the Bangalore and Mumbai teams to establish critical relationships and proactively manage cultural, time-zone and geographic diversity
  • Developed an innovative staffing model/process, providing a transparent performance review process, staff transition guidance of current staff and new hires into the program and future state staffing roles.
  • Effectively embedded all Sarbanes Oxley requirements into all work products and deliverables, collaborating with internal and external audit functions.

Confidential

  • ERP Implementations PeopleSoft . Visioning of end-to-end solution, creation of IT relative cost of ownership for business case inclusion package hardware and software requirements, first cut sizing of project, production, failover recovery and disaster recovery architecture . Development of a master enterprise release schedule Implementation included process development, governance, change management, right shore command and control, volume and stress testing, operational readiness testing and post production support
  • Largest North American PeopleSoft Shared Services Implementation - The PeopleSoft technology, process and organizational change initiative consolidated 10 payroll systems for 14 organizations, processing payroll for 180,000 employees.

Confidential

SBT enables the largest US retailer and others to collaboratively integrate their supply chains with their manufacturers. The solution included inventory management, dynamic reorder point calculation, replenishment, financial settlement and tools for business intelligence and reporting. The design enabled a point of sale solution for 36,000 store doors and 177M UPC's.

Other Engagements

Confidential

  • Visioning of end-to-end solution, creation of IT relative cost of ownership for business case inclusion package hardware and software requirements, first cut sizing of project, production, fail over recovery and disaster recovery architecture . Development of a master enterprise release schedule Implementation included process development, governance, change management, right shore command and control, volume and stress testing, operational readiness testing and post production support
  • Diverse Outsourcing Experience Development and production, ownership models, RACI models, process flows, change management and version control, with significant experience in both the provider and client roles, as appropriate for the engagement
  • Right Shore Teams - Managed multiple off shore solutions, the largest team size 220 , included governance and reporting, metric reporting, functional and technical specification formats and daily status reporting with a focus on PeopleSoft, SAP, middleware, ETL, testing, and infrastructure / application management services. Co-located with the team in India to facilitate knowledge transfer and team building.
  • Business Continuity Planning Defined solutions for staff safety and technical outage impacts. Staff safety focusing on individual status and communications during a crisis. Technical outage focused on knowledge of application components: architecture, business impact analysis and escalation/notification plan.
  • Operational Readiness Design and Implementation of Capacity Management, Alert and Alarm notifications, including message level definitions and escalation across enterprise hardware and software components.
  • Enterprise Architecture Design - Used a structured methodology that includes facilitated workshops for knowledge transfer and consensus-building. Scope of services encompassed design Management, Application Technology, Information Knowledge, Network, Network-based, Platform and Security.
  • ITIL Lead a alignment project with the following goals: Establish common framework for key IT processes, Identify implications and Prioritize processes
  • Development and implementation of performance, capacity, alert / alarm management solutions utilizing various tools, script development and products. Capacity Management included seasonal and business spikes. Scope included: infrastructure, applications, data base systems, and operating systems Unix, Windows, VMware . Default reporting tool was Excel with power pivot table add-ins to facility sharing and training issues.
  • Microsoft Office including Visio utilized for deliverable and application development. Development performed with office formulas, VBA custom development, macros and 3rd party products.

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