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Systems Engineer Resume Profile

SUMMARY

Accomplished IT professional with demonstrated success in implementing strategic IT initiatives that improves business functionality and positively impact the bottom line. A leader with the ability to motivate teams to maximize productivity. A technology-savvy self-starter, adept at moving into new environments and extrapolatinge from existing experience to adapt quickly and fluently to new technologies. Possesses first-rate communications and collaboration skills to lead and work with diverse groups effectively in a high stress and high stakes enviroment.

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Engineer

Key responsibilities:

  • Leadership and guidance to the New York IT department and datacenter.
  • Project manager for work contracted by facilities, confirming statement of work as well
  • as quality of service, everything documented for any future audits.
  • SCCM Suite, maintain, configure and troubleshoot VMware in a 4000 end
  • user environment.
  • Manage and maintain a vSphere 5.5 production environment of 411servers.
  • Configure, test and document VMware SRM Site Recovery Manager as a disaster
  • recovery solution.
  • Build and configure VMware View VDI, ThinApp, XenDesktop, XenApp solutions
  • to support internal and remote user access.
  • Datacenter infrastructure technology management, proactively address potentially
  • impacting server issues as well as daily backups and restores.
  • Support and maintain a multi-site, multi-domain active directory, DNS structure.
  • Work extensively with Windows Server 2008R2/2012 maintaining policies,
  • Anti Virus configuration, and participate in critical security patch deployments
  • Maintain high-availability and operational stability of current platforms.
  • Actively participate in technology refresh projects, design and build new systems.
  • Manage Dell EMC storage, Cisco ASA, Blade servers, disk arrays, LUN configurations
  • and maintenance.
  • On call 24/7

Confidential

Project Manager, Network Engineer

  • Provided consulting and project management: systems upgrades, RFI's, project implementation, vendor selection and QoS.
  • Hired initially as a Project Manager for relocation of Sears NYC Design office.
  • Served as liaison between 3rd party vendors and corporate engineering in all phases of project plan.
  • Managed and maintained a VMware vSphere Citrix XenServer environment of 1000 users.
  • Implemented service call system for immediate technical assistance and the tracking of all calls to determine common faults for analysis.
  • Maintained telecom switches Nortel Meridian Option 11 - all internally configured and maintained: office moves, cable runs, frame wiring, firmware and hardware install.
  • Managed internal installations and configurations reducing costs by at least 50 .
  • Created and customized training manuals, PowerShell scripts and learning guides.

Confidential

Desktop/Network/Trade Floor Support

  • Responsible for diagnosis and resolution of trade floor client issues and escalation of problems to the appropriate development teams, using the standard problem management tools Teamforge and EMS .
  • Provided front-line support for all desktop, network issues as well as in-house applications.
  • Maintained market data systems: Bloomberg, Reuters.
  • Worked with traders and salespeople to field requests, troubleshoot issues, and set up new users.
  • Active Directory 2003, DHCP, DNS and group policies.
  • Maintained Altiris PC Management suite for PC imaging, asset inventory and large rollouts.
  • Maintained and supported Avaya phone switch, daily moves, adds and changes.

Confidential

Trade Floor Support Team Lead

  • Led day to day technical support of the Fixed Income pricing / offering and execution
  • system applications for European and Tokyo based trade floor users.
  • Ensured that incident and problem management, change management and request fulfillment
  • on behalf of customers were executed at highest quality levels.
  • Worked trade floor daily in very stressful conditions assuring a good end user experience.
  • Maintained all desktop and networking issues.
  • Ran trade floor rollouts, turret installs, moves.
  • Configured and maintained Cisco catalysts switches.
  • Supported daily basis market data: Bloomberg, Reuters, ILX.
  • Supervised migrations of all NT users to Windows XP/2000.
  • Provided customer support in new environment as well as created documentation for
  • smooth transition.

Confidential

Level III Trade Floor, Network Support Team Lead

  • Responsible for departmental data security, ensuring the administration met current policy/procedures and best practices.
  • Performed early morning health checks prior to start of trading day timely identification, diagnosis and remediation of all problems identified either directly or through other technical departments
  • Managed multiple development projects while interfacing with numerous corporate areas.
  • Managed Active Directory 2000, DHCP, DNS and WINS Servers.
  • Planned, developed, and implemented procedures in 1200 NT workstation and laptop rollout.
  • Increased turn around time 75 by managing help desk.
  • Provided daily trade floor support: Bloomberg, ILX and Reuters.
  • Configured and installed Cisco/Bay network switches and routers. Setup router redundancy as a contingency plan.
  • Migrated all token-ring switches, servers and workstations to Ethernet.
  • Analyzed and designed new servers and storage systems for optimal performance.

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