SUMMARY

• PMP, CSM certified Senior IT Professional / Project Manager with 14 years of experience
• Green Card holder (no work visa sponsorship needed)
• Seeking Project Manager opportunity
• Well versed in SDLC methodologies with strong experience in Application Systems Design, Development and Quality Assurance
• Strong experience in PMI methodologies
• Experienced coordinator and liaison between Technical, Business teams and Third Party Vendors
• Experienced in leading large teams
• Experienced in the onshore/offshore model of work
• Excellent communication (written, verbal) and organizational skills
• Extensive Retail, Telecommunications and Networking experience
• Process mapping and Process Improvement skills

TECHNICAL SKILLS

Project Management: SDLC, PMI Methodologies, Agile and Scrum Methodologies, Project Estimation, Schedule Management, Resource Management, Risk Management, Quality Control and Assurance, Microsoft Project, Microsoft Office Suite, VISIO, UML

Technical Skills: SOA, XML/XSD, C, C++, UNIX / Linux Shell Scripting, PERL, UNIX Network Programming, Java, VISUAL C++, VB Scripts, VISUAL BASIC, COBOL / Microfocus S - COBOL, Mainframe environments, MATLAB, Embedded C, MQTT, Open SSL, ESB (integration), ETL (integration), LINUX, HP-UNIX AIX, WINDOWS, DOS, UDB DB2 8.2, Sybase 12.5, ORACLE 8.0 with PL/SQL, Quick Test Professional, OPNET MODELER/IT GURU, Ethereal, Labview, Rational Rose, CVS, Perforce, SCCS

Retail Domain Knowledge: Retail Banking (Credit Cards), Pricing, POS, Mobile POS, Sales Audit (Financial Back end), Order Management, Marketing / Advertising

Telecom & Networking Domain Knowledge: CDMA, GSM IP Routing, ATM, ISDN, SS7, VOIP, QOS, Traffic Engineering, OSPF, BGP, RIP, PNNI, UNI, Q.921, Q.931, H.323, H.245, H.225, SNMP, TCP/UDP, SIP, VOIP, RTP/RTCP, RTSP

PROFESSIONAL EXPERIENCE

Confidential

Senior Business & Systems Analyst / IT Project Manager

Responsibilities:

• Lead and manage enhancement projects providing improved software solutions, project management, risk management, technical leadership, integration / coordination between cross functional IT teams and software vendors.
• Report to senior management.
• Managing Store Shoe Audit performance enhancement project - responsible for oversight of planning, development and execution of schedules and project deliverables.
• Managing implementation planning for deployment of new Mobile POS (on iPad) to stores - collaborating with vendor partners, Infrastructure, Architecture, Security and senior management to lay out the activities and tasks for implementation.
• Architected Mobile POS design flows and integration with stores - collaborated with business, senior management, vendors and members of cross functional teams like architecture, infrastructure, mobility applications, information security and PCI compliance.
• Managed implementation planning for deployment of new Point Of Sale system and network upgrade in stores - coordinated and collaborated with Infrastructure teams to complete implementation plan for network upgrade, coordinated and collaborated with cross functional teams of IT Application development, Infrastructure, Architecture, strategic vendor partners and business sponsors to complete implementation plan for deployment of new POS system (including new pin pads) in stores.
• Led the process mapping of Store Systems’ financial back end processes with the help of business users, IT vendors, support teams and IT SMEs.
• Collaborated with technical and business teams for completion of Merchandise Class Tax automation project - leading the analysis of current business process, leading technical teams in fine tuning specifications and coordinating training of business users.
• Initiated Pre-sell enhancement project by completing business analysis, IT requirements and use cases.
• Managed Innovation Project for Mainframe Cost Reduction with a targeted savings of $1M. Collaborated with Directors of four main areas of IT - Innovation, Infrastructure, Operations and CRM.
• Liaison between IT and business for Innovation Projects.
• Consulted for the integration of Audited Sales into Oracle’s Retail Management System.
• Collaborate and partner with Quality Assurance and Testing teams on projects for code release management, test environment updates/set up, issue resolution etc.
• Successfully interact / collaborate with cross functional teams - IT infrastructure, IT architecture, Stores, Marketing, Merchandising, eCOM, PMO etc. - in most of the projects.
• Effectively partner with third party vendors - CMA, Syntel, Cognizant etc. - to complete business requirements, functional specifications, manage code releases, product implementation planning and execution.

Confidential

Senior Consultant

Responsibilities:

• Led and Managed large onshore and offshore development teams (minimum of 8 - 10)
• Responsible for project delivery/execution and team’s quality of work
• SME and Technical Lead for various projects in Confidential ’s Inc.
• Trained/mentored and coached junior team members.
• Led the development effort to integrate legacy POS Order Management System with vendor provided third party order management system (Sterling DOM) via ESB
• Architected and designed Paperless (Electronic) Credit Application process in addition to leading the development activities.
• Led the development team responsible for creating applications for a new Confidential ’s VISA card. Collaborated with IT leadership and business SMEs. Coordinated with IT software vendors.
• Led the development team responsible for creating new in-store payment functionality for co-branded and private label credit cards as part of a multi-million dollar project that introduced new technology and applications for in-store private label and co-branded cards.
• Technical lead and Subject Matter Expert for a project that introduced new credit card processing in stores. Coordinated with cross functional IT teams, other software vendors and credit card banks.
• Architected the design for major software components of Pricing as part of a project that enhanced the Advertising and Markdown Pricing Architecture. Coordinated with other software vendors.
• Consulted as a senior developer responsible for the enhancement of Private Label Credit Card interfaces and stores to vendor communications to extend their usability for Canadian stores. Coordinated with other software vendors and credit card banks.
• Consulted as a senior developer for system testing of applications converted from APS-COBOL to C. Collaborated with other technology and business experts.
• Collaborated with Quality Assurance and facilitated development / test environments set up on all projects.
• Led software integration with third party vendors such as GE, Direct Source, Hypercomm, HCL etc. for various POS applications.

Confidential, San Diego, CA

Engineer

Responsibilities:

• Conducted System and Performance Testing of various applications over Confidential ’s CDMA 1x chipsets.
• Responsible for Test Plan creation, Test Automation, new KPI metric definitions for performance, coordination of work between various teams including third party vendors.
• Reported to senior management.
• Collaborated with other teams and software vendors.
• Focused on Socket Test Applications (C, LINUX), Confidential ’s Streaming Video application (H.264, MPEG4 video over RTP / RTCP and RTSP), Confidential ’s Video Telephony application (using VOIP, SIP, RTP / RTCP protocols).

Confidential, Kansas City

Electrical Engineer/Graduate Student/Lab Instructor

Responsibilities:

• Worked as a Graduate Student assistant and Student Lab instructor while pursuing Graduate Studies.
• More details will be provided upon request.

Confidential

Sr. Software Engineer

Responsibilities:

• Team lead and Senior Member responsible for the research and software development of various Telecommunications and Networking routing technology solutions.
• Focused on ATM (PNNI, UNI) protocols, OSPF, QoS and Traffic Engineering for Routing protocols.
• More details will be provided upon request.

Confidential

Programmer

Responsibilities:

• Involved in research and software development of Q.921 and Q.931 ISDN protocols.
• Developed C and Linux based IP Layer2 protocol stacks.
• More details will be provided upon request.