SUMMARY

• IT Project Manager wif 15+ years in Fortune 500 Financial and Supply Chain enterprise & BI software systems.
• Specialized skills & methodologies to meet key challenges, increase smooth facilitation and reduce waste.
• In - depth experience in leading and managing integration and implementation of software systems.
• Rich technical knowledge to quickly understand and learn processes, software and systems and hit the ground running.
• Proven Track record of case-by-case & impromptu problem solving using IT best-practices, methods and techniques.
• Delivered analysis, development and implementation of Insurance policy ecommerce web-portal integrated wif best-of-breed ERP Fiserv-SIS.
• Implemented, integrated and supported corporate financial/Insurance systems in 10+ global offices. (Travelled to Alico in Europe, South America, Mid-East).
• Integrated and rebranded media rich, ecommerce portals wif products and marketing programs of acquisitions wif corporate portal. Also, planned, implemented very complex, interdependent partner program strategies.
• Innovated and created project and SDLC artifacts and processes to simplify and enhance structure, communication and facilitation. (Project charter, Project Plans, Roadmaps, Project Schedules, Presentations, Gap Analysis, Data Mapping, Business Cases, RFPs, Functional Requirements, Technical Specs, Evaluations, Process Flows, Use Cases, User Stories, Test Plans, Charts, Diagrams, Pivot Tables/analysis)
• Collaborated and communicated for twenty five (25+) years wif C-Level Executives, stakeholders and team members in multiple roles, for design, requirements, reporting, presentations, and proposals etc.

TECHNICAL SKILLS

PM Skills (15+): Organized Planning, Scheduling and Tracking. Multi-Level, Multi-Mode Communications, On-Shore & Off-Shore Large Team Management, Charter, Scope & Requirements Development, Risk Mitigation, Costing.

Process: PMI(5), SDLC/waterfall(15+), Agile/Scrum(5), Six Sigma(4) (requirements, quality)

Systems: ERP/Healthcare/Insurance (BAAN, BAMCS, ASI, JBA)(15), (Patient accounts, Life, P&C, Fiserve SIS)(15), Data Management/BI (20), Portal CMS/eCommerce (DNN, OASIS, DAY)(8), CRM (SFDC, SugarCRM)(4)

Tools: MS Project(15), Rally(1), Jive(2), SharePoint(4), Visio(15), MS PowerPoint (15), MS Word/Excel (15)

Databases: T-SQL/PL-SQL/SQL (20), SQL Server 2005, 2008(10), XML(5), DB II (AS400) (15), Oracle (1)

PROFESSIONAL EXPERIENCE

Confidential, Aliso Viejo, CA

Consultant Project Manager

Responsibilities:

• Facilitated regular Scrum, status, progress, collaboration and mentoring meetings wif Product & Development staff of 8.
• Redesigned and restructured Scrum Process using Rally PPM.
• Reengineered processes for results based project management.
• Analyzed and rationalized Program Portfolio. Managed and trained Scrum Team.
• Designed SFDC, Rally customer service implementation project.
• Facilitated Meetings and presentations for a team of 10 management stakeholders.
• Worked wif a team of stakeholders to develop scope of Data Governance and BI program. Advised management on options.
• Developed framework wif components, tools, templates, business case and program timeline wif resources.
• Developed BI tool RFP, research and evaluation to select and implement Business Intelligence Platform from top 5 tools.
• Facilitated regular status, progress, and collaboration meetings wif 10+ dispersed Business & Development staff.
• Successfully completed analysis, define phase and Project planning for 5 Cloud Platform migration projects spanning 2 years using waterfall SDLC processes.
• Led BAs, developers and business team in defining scope, timelines, resources and estimates for enhancement project portfolio of 17 enhancement projects.
• Planned, tracked, resolved and reported progress of tickets/enhancements of B2B eCommerce Div. monthly rel. on SDLC cycle.
• Managed onshore/Offshore dev. teams working on tickets from eCommerce Systems Failure points (Integration points).
• Mitchell International/Apex Systems, Irvine, CA - 02/12 - 5/12 - Migrations & Integration, Cloud, B2B, SharePoint, C#, MS SQL Server, Insurance, Workers’ Comp., SDLC
• Facilitated regular status, progress, mentoring and collaboration meetings wif 14+ dispersed customer & Internal stakeholders.(few large gatherings)
• Managed cross-functional, cross-company teams of up to 20 wif high-touch communication and tracking of issues.
• Created analysis and project coordination templates, project charters, schedules and Power Points.
• Facilitated Onsite Client Kickoffs status and requirement gathering workshops.

Confidential, Aliso Viejo, CA

Integration, Web Marketing

Responsibilities:

• Facilitated regular status, progress, and collaboration meetings wif 15+ dispersed Internal & external stakeholders.
• Planned and completed ahead of schedule, 2 media rich projects in ecommerce portal rebranding and marketing integration of Quest acquisitions wif Quest.com using SDLC and Agile Framework, and collaborated wif large remote teams of 15-20.
• Completed analysis and roadmap creation of multiyear projects of web-marketing and partner integration and unification.
• Analyzed and planned long term timeline of Marketing programs Projects.

Confidential, CA

Technical Project Manager

Responsibilities:

• Facilitated regular status, progress, and collaboration meetings wif 15+ dispersed Internal & external stakeholders.
• Implemented large-scale ERP to enable CKE supply-chain wif highly integrated, highly available distribution management wif core SME team of 15, while meeting aggressive delivery schedule.
• Implemented system set-up and test environment. Facilitated user training, product testing.
• Led Requirement gathering and development, for integration software wif corporate systems and offshore customizations.
• Managed extensive project communications wif meetings and presentations, on progress and financials.

Confidential, Irvine, CA

Technical Project Manager

Responsibilities:

• Completed insurance policy ecommerce portal project and several enhancement projects to P&C insurance system SIS while meeting, complex needs and aggressive schedule.
• Rationalized the existing project strategy and plan, and developed schedules, scope deliverables and WBS.
• Managed onshore and offshore teams and analyzed performance for several software projects.
• Analyzed and prepared technical and functional specifications & designs using Fastrack SDLC methodology.

Confidential, Santa Ana, CA

Team Lead

Responsibilities:

• Managed design and development of web-based medical account reporting engines in dynamic generated SQL
• Managed development of APIs and workflow models for automated patient account management i.e. workflow engine.
• Led development of requirement specifications, functional and technical design documents.
• Collaborated wif management in project planning, scope, schedule and WBS development.
• Analyzed, designed and developed management reports for customers.

Confidential, CA

Technical Project Manager

Responsibilities:

• Planned and managed critical project for AQUA LUNG to clean up and enhance ASI ERP installation on the eve of Y2K.
• Reconstructed change management system for 3 update releases. Retrofitted customizations and upgraded all releases.
• Managed user acceptance (UAT), regression and system testing. Developed SQL ETL tools to automate and assist complex source analysis.
• Project Manager - Large-Scale Worldwide Implementations And Integration Of Insurance Systems, Reporting Engines, Regulatory Analysis, Data Management, ETLs, SDLC (Alico, AIG).
• Planned and managed worldwide implementations of Accounting ERP to integrate wif corporate reporting & statutory regulations.
• Managed stakeholders, vendors and staff extensively in worldwide Alico operations to gather requirements, plan and execute implementation, integration, testing and training.
• Collaborated and communicated wif C-Level stakeholders to define scope, timelines and get agreements.
• Conducted user training classes worldwide. Prepared technical and user documentations, and training manuals.
• Business analyst and architect on reporting applications, interactive business applications. (ELF ATOChem, ALICO)
• Software engineer on leading large-Scale ERP on relational RDBMS and in-house supply-chain systems. (Unisys, GRACO)