EXPERIENCE SUMMARY

• Confidential is a project professional with expertise in the design, development and operational support of Network solutions for firms, such as Alcoa.
• Wheaton Franciscan Health CareConfidential Publishing, General Dynamics, Confidential, and others.
• This includes more than 15 years experience in the development and installation of complex business processes and systems.
• Confidential possess an in - depth ability to analyze an organization’s technology requirements, and then define and deliver cost

TECHNICAL SKILLS

Tools/Methods: Cisco Works, SolarWinds, NetQos, Vantage Suite, HP OpenView, NetFlow, SDLC, MS Project, Autotask, NetSuite, Office, Visio, SharePoint.

Network: Cisco, Nortel, LAN, Wireless, MAN, WAN, SAN, Firewall, Load Balancing, TCP/IP, QoS, MPLS IT Security, Intrusion Detection

Voice: Cisco (VoIP), Avaya PBX & VoIP, Nortel, Siemens PBXs

O/S: Linux, Unix, Windows, Network, Cabling

Desktop: deploy, support

PROFESSIONAL EXPERIENCE

Technical Project Manager

Confidential

Responsibilities:

• Initiated first contact with application and technology owners
• Managed the installation wire and wireless systems in NJ school districts by analyzing districts network infrastructures (Cisco) suitable for end-of-life decommissioning negotiating migration or end-state with tech managers and executives.
• Managed the reduction of the midrange server footprint in NJ school districts by analyzing applications and servers (Linux, UNIX, and Windows O/S) migration to a VM environment, negotiating migration or end-state with tech managers and executives.
• Tools/Methods used were MS Project, Autotask, NetSuite, CiscoWorks, Office, and Visio,

Director, Telecommunications

Confidential

Responsibilities:

• Successfully transitioned a multinational Publishing client from ATM/Frame Relay Network to VoIP including inventory and reengineering its related operational and support processes.
• Developed, managed and updated the project plan using
• Proactively managed project scope
• Oversight of testing and defect resolution
• Identified and managed resource requirements for both internal and vendor resources.
• Developed and managed communication plan
• Monitoring and management of project issues and risks
• Conducted daily and periodic and episodic project team meetings
• Developed agenda, scheduled, and conducted weekly senior management status meetings
• Tools/Methods used were MS Project, Office, Visio and SharePoint,

Senior Operations Program Manager

Confidential

Responsibilities:

• Developed and project managed the Land Systems Division global LAN WAN/network environment to efficiently transmit applications over the WAN
• Analyzed, and implemented security solutions for the Land Systems Division seeking to secure service-oriented architectures, offering architectural design, program and change management, process and technical reengineering services
• Analyzed, and implemented security solutions and provided leadership for the Security and SOX audits
• Developed service offerings based on industry standards, processed and best practices
• Tools/Methods used were MS Project, Office, SDLC and Visio, BICSI

Operations Program Manager

Wheaton Franciscan Healthcare, Jan 2003 - May 2005

• Managed the projects, staff and costs for a Converged Infrastructure while managing the consolidation of 5 major data centers and 800 servers generating a savings of $17 million, a 5% reduction in staff, and a 7% decrease in inventory while maintaining a 99% fulfillment level.
• Developed, managed and updated the project plan
• Proactively managed project scope
• Identified and managed resource requirements for both internal and vendor resources.
• Developed and managed communication plan
• Monitoring and management of project issues and risks
• Tools/Methods used were MS Project, Office, Cisco Works, SolarWinds, HP OpenView, SDLC and Visio, BICSI

Confidential

Operations Program Manager

Responsibilities:

• Managed the projects, staff and costs for a Converged Global Infrastructure and Call Center while managing the consolidation of 52 major data centers and 1,500 servers generating a savings of $35 million, a 10% reduction in staff, and a 20% decrease in inventory while maintaining a 99% fulfillment level. Solution Design & Delivery Manager, Banking - Managed the solution design and delivery processes and teams for the largest check imaging archive and partnership between IBM and the leading U.S. banks. Oversight and direction of business development, projects and processes from concept, contract, design, development, testing, implementation and support, totaling approximately $28M in total contract value.
• Developed, managed and updated the project plan
• Proactively managed project scope
• Oversight of testing and defect resolution
• Identified and managed resource requirements for both internal and vendor resources.
• Developed and managed communication plan
• Monitoring and management of project issues and risks
• Conducted daily and periodic and episodic project team meetings
• Developed agenda, scheduled, and conducted weekly senior management status meetings
• Design and Development of a Technology Center Disaster Recovery site. Acquired the facility, designed the floor layout and network infrastructure. Contract Negotiations: Assess and prioritize alternative solutions; evaluated financial impacts.

Tools/Methods used were MS Project, Office, Cisco Works, SolarWinds, HP OpenView, SDLC and Visio, BICSI.

Technology Project Director

Confidential

Responsibilities:

• Prepared Business case presentations to Senior Management based upon company’s technology goals and secured funding. Responsible for the Project staff, Network costs and budgets for a Fiber Optic Network and Gateway, Carrier Hotel and Repeater Site build-out in New Jersey and New York. Work with Sales and Marketing to determine products and marketability.
• Present technology business issues on projects; wire line; wireless; new encoding technologies; etc. Work with internal departments to set up new business infrastructures and to support early stages of operations.
• Managed a multi-vendor outsourced Network and Telecommunications environment, vendor service level compliance review and metrics, 200 staff/contractors project staff, and 30 Vendors. Project management functions; including developing project plans and leading project teams in implementation of the deployments. Contract Negotiations: Assess and prioritize alternative solutions; evaluate financial impacts. Participate in the negotiations of contracts for network services; and equipment purchases.
• Responsible for staff and staff development, Network costs and budgets, sourcing and negotiating IT SLA’s, contract compliance and monitoring vendor performance against standards, and business case presentations to Senior Management for a Regional Cable based Network. Developed revenue and expense targets. Manage costs goals and deliverables.
• Assign resource to ensure deliverables and optimization opportunities. Set targets for staff members. Manage employees with varying skills and experiences in Carrier Access Billing, Tariffs, Telecom Auditing, Accounting, Inventory, Carrier Relations and Agreements, Telecom Engineering, Traffic Reports and State and FCC filings.
• Manage service and invoice validation and processing for local and Inter-Exchange voice and data invoices. Developed Network Cost forecasting system, provided the A/P and GL interfaces and reconciled forecasts to actual.