Senior Program Manager & Project Manager Resume
QUALIFICATION SUMMARY
- Over 20 years of total work experience in the Finance, Education, and Information Technology industries.
- M.S. degree in Information Systems Technology and a B.S. degree in Computer Science.
- PMP certified and has over 14 years of experience managing small to large scale System, Software, and Acquisition projects which included managing PMOs.
- Over 17 years of experience working in IT environments designing, developing, testing, configuring, implementing, and maintaining Linux, Solaris, UNIX, and Windows systems, servers, databases, software, and data.
- Over 17 years of experience using SDLC - Waterfall, Hybrid &Agile, CMMI, and PMBOK methodologies and frameworks.
- Over 14 years of experience developing Project Management documents and Contractor deliverables; facilitating meetings and communicating with technical SMEs, Managers, and Executives; and reporting on Project performance to Stakeholders.
- Over 10 years of experience creating MS Project Schedules and using SharePoint.
- Over 14 years of experience working with Federal Government Agencies and their IT systems.
- Over 20 years of experience using MS Office products and other reporting tools.
- US Citizen and has an active NACI Clearance.
MANAGEMENT & TECHNICAL SKILLS
Management: Program Management, Project Management, Risk Management, Scope Management, Issues Management, Schedule Management, Acquisition Management, Cost Management, Human Resources Management, Quality Management, Procurement Management, Change Management, Configuration Management, Communications Management, Integration Management, & Release Management.
Methodologies: PMI’s Standard for Program Management & PMBOK Guide; SEI’s CMMI; SDLC - Agile, Hybrid & Traditional; Government Agencies - FAA’s AMS, NOAA’s OSIP, & DoED’s LCM.
Documentation Development: Integrated Baseline Reviews (IBRs), Program Management Reviews, Schedules, Timelines, WBSs, RASCI/RACI, Program/Project Management Plans, Meeting Agendas/Minutes, Organizational Charts, Software Release Plans, Risk Management Plans, Configuration Management Plans, Communications Plan, Quality Assurance Plans, Business Cases, UAT Plans, ConOps, ConUse, SOWs, IGCEs, PRs, FAA AMS Deliverables, Risk Registers, Action Items Lists, Issues Log, SSD, IRD, Program Requirements, & OMB Exhibit 300/53 Deliverables.
Applications: Oracle ClearQuest, Oracle ReqPro, Oracle ClearCase, MS Project, MS Visio, MS Access, MS Office, MS SharePoint, MS Lync, MS Office 365, MS Office Live Meeting, GoToMeeting, DOORS, & Serena Dimensions.
Servers: SQL Server, MS Project Server 2010, & MS SharePoint Server 2010.
Development: Websites, SharePoint Lists & Worksites, & MS Project Server Worksites.
Federal Agencies & Programs: DoED, NASA, NOAA, FAA, SAGE II, NWS, DOT, DOC, AWIPS, NEXRAD, TSUNAMI, WTMD, NEXTGEN, DATACOMM, & EFAST.
Soft Skills: Strong Communication Skills, Dynamic Leadership Skills, Multi-Tasking Skills, Problem-Solving Skills, Technical Writing Skills, Systems Thinking Skills, & Analytical Skills.
PROFESSIONAL EXPERIENCE
Confidential
Senior Program Manager & Project Manager
Responsibilities:
- Managed several Fixed Price and Time & Materials federal Investments of over $100 Million.
- Served as the PMP-Certified Program/Project Manager and Trusted Advisor and provided guidance to Executives, Senior Managers, Program Managers, Project Managers, and Staff on Program Management, Project Management, Risk Management, System Engineering, Infrastructure Modernization, and Investment Decisions.
- Provided Program/Project Management oversight by working with various Executives, Senior Managers, Program Managers, and Project Managers to determine the project budget; to develop Project Management Plans & Project Schedules; to estimate resource requirements; to define milestones and deliverables; to monitor and control project tasks; to evaluate and report actual and planned performances and project phase metrics; to identify, resolve, and document issues; to recommend corrective actions; to create action items; to organize and facilitate meetings; to identify, analyze, and manage risks; to provide clear and consistent communications to all stakeholders; and to balance the project constraints of scope, time, cost, resources, risk, and quality.
- Setup a Program Management Office (PMO); hired, trained, and fired human resources for the PMO; and acquired and configured technical resources for the PMO.
- Developed methodologies, tools, techniques, templates, guidelines, and policies for project management, procurement management, data management, resource management, financial management, and quality management.
- Serve as the Master Scheduler to create, update and maintain the Integrated Master Schedule (IMS), Timelines, and Program/Project schedules and estimate activities, duration, and dependencies and assign resources.
- Serve as the Configuration Management Manager for the Oracle Contract Lifecycle Management (CLM) COTS Enterprise product during development and deployment of the CPSS II system.
- Serve as the Change Manager and create, update, and maintain change requests and facilitate Change Control Board (CCB) Meetings with Program/Project sponsors and Stakeholders.
- Serve as the Risk Management Manager and received submitted risks, update/maintain risks on the Risk Register, and facilitate Risk Management Meetings with Project Stakeholders.
- Facilitate Weekly, Monthly, and Quarterly Meetings, Integrated Baseline Reviews (IBRs), Program Management Reviews, and Stage Gate Reviews with Executives, Management, and Technical teams.
- Developed Monthly Program Status Reports which tracked contract performance against scope, financials, resources, risks, issues, and schedule milestones and submitted to a Federal Program Manager (PM), Contracting Officer (CO), and Contracting Officer’s Technical Representative (COTR). Also worked with them to solve contract issues and mitigate risks.
- Managed and monitored the performance of contracts and up to 10 contract staff.
- Recommended the use of MS Project 2010 Server for Project Management monitoring and controlling and setup and administered the MS Project 2010 Server. Developed, maintained, and uploaded MS Project Schedules and Project Sites on the SharePoint server.
- Developed, maintained, configured and administered the 2007 & 2010 Enterprise SharePoint sites and set up workflows to route deliverables; action items to route work; risk register to track and manage risks; issues log to track and manage issues; lessons learned to track process changes; surveys to track use of the system; and team sites to store documents and use the site for collaboration.
- Developed SOWs, Requirements, IGCEs, Evaluation Criteria, PRs, and other acquisition documents and worked with PMs and Contracting Officers to release solicitation packages.
- Developed Executive Dashboard reports using MS Project Server and SharePoint.
- Completed OMB eCPIC Exhibit reporting and Earned Value Management (EVM) reporting to Executives and Program Managers.
Confidential
Senior Program Manager
Responsibilities:
- Served as the PMP-Certified Senior Program Manager SME and provided guidance to Executives, Senior Managers, and Program Managers on Program Management, Project Management, System Engineering, Tsunami Infrastructure Modernization, Policy Changes, and Investment Decisions.
- Estimated resource requirements; defined milestones and deliverables; monitored and controlled project tasks; and evaluated and reported actual and planned performances to the Tsunami Program Manager and Senior managers.
- Authored Project Management Plans, Implementation Plans, Organizational Charts, Risk Registers, and Work Breakdown Structures (WBS), Technical Requirements, and Concept of Operations (ConOps) for various Tsunami Projects.
- Developed and briefed the TWC Internal Working Team on “How to Create Quality Technical Requirements”.
Confidential
Senior Project Manager
Responsibilities:
- Worked directly with the FAA’s Acquisition Practices and Risk Management lead to research AMS policies and to ensure the Data Communications (DataComm) program was following the FAA’s best practices for Acquisition and Program Management.
- Mapped all program documents on the FAA’s SharePoint site (KSN) and developed the Acquisition Practices Plan.
- Worked with FAA Project Managers to remediate the gaps found in the program during a 2008 GAO Audit and trained new staff on FAA’s AMS processes.
- Briefed the FAA DataComm Leadership team on institutionalizing Acquisition Practices on the DataComm program.
- Managed a team of 13 technical staff to complete the System Specification Document (SSD) and the Interface Requirements Document (IRD) project tasks on time, within budget, and within scope.
- Provided inputs to documents such as the Implementation Strategy & Planning (ISP) document, Business Case Analysis Report (BCAR), Program Requirements, SOW, and other Acquisition Management documents in preparation for the Request for Proposal (RFP) and Final Investment Decision (FID).
- Conducted Market Research and procurement activities for the program.
- Used DOORS for storing Requirements and SharePoint for storing project data.
Confidential
Project Manager
Responsibilities:
- Served as the first Systems Engineering SME hired to set up the PMO office and learnt all the functions of the AWIPS system from the incumbent contractor and trained all newly hired Consultants during the Transition Period of the contract and afterwards.
- Successfully managed the tasks from initiation to closure for numerous mission-critical Waterfall and Agile SDLC release projects with diverse project teams ranging from 6 to 400 people and projects from small task orders to multi-million dollar projects.
- Performed project activities such as release planning, meeting facilitation, project monitoring and controlling, communication, scheduling, CMMI compliance, risk analysis and mitigation, issues and recommended corrective actions, acceptance criteria, status reports, lessons learned, briefings, and storing project data on SharePoint sites.
- Created Project Management Plans, MS Project Schedules, Risk Registers, Issues Logs, Action Items Lists, and Project Deliverables for each project and performed duties to execute, monitor, control, and close the projects.
- Managed Procurement projects that involved transitioning various task orders from the government customer to the contractor.
- Supervised a team of 3 Configuration Management Specialists; administered the Serena Dimensions PVCS tool; and chaired daily CCB meetings.
SAIC Project Manager
Confidential
Responsibilities:
- Trained MIT/LL scientists, NOAA developers, NOAA system administrators, and University of Iowa professors on how to install Solaris and Linux system software.
- Developed software at NWS and NASA using C, C++, Fortran, Java, IDL, HDF, and X-Motif Programming languages.
- Administered and used DOORS for change management of requirements.
- Developed web pages, websites, and CDs using HTML, DHTML, CSS, and JavaScript.
- Created project schedules & ConOPs documents and managed system and software projects.