SUMMARY

• Project / Program manager with extensive experience in leading and interfacing with global engineering, management and client delivery teams to deliver large and complex projects. Proven track record in implementing organization changes toward effective project management utilizing PMI foundations. Excellent leadership skills coupled with technical expertise in applications software development, database management, data modeling, and infrastructure design.
• Experience in MS Project Scheduling and Planning, Visio, MS Office, e - Commerce, N-Tier, COM, DCOM, ASP, CRM, HTML, XML, VB Script, JAVA Script, SAP, SQL, SQL Server, Oracle, Oracle Clinical, People Soft, Data Warehousing, Internet Applications, Accounts Receivable, Accounts Payable, Inventory, Payroll, Entertainment Timecard, Entertainment Payroll, Pension, Oracle Financial, SAP, ECC 6.0, Medical Billing, Management applications and understand Health Insurance Portability Act (HIPAA), HIPAA EDI, HIPAA Privacy, HIPAA Security and HIPAA National Identifier requirements.
• Managed Enterprise EHR/EMR implementation and deployment
• Managed Share Point projects with different version including Share Point 2010.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and excellent analytical skills.
• Ability to develop effective relationships able to deal with many different personalities
• Action oriented and Delivery driven- takes charge and seizes opportunities.
• Proven Organizational Skills
• Positive attitude with an optimistic, can-do outlook
• Innovative and creative thinker.
• Ability to influence decisions with a degree of critical thinking and with a grasp of the strategic intent of the project.
• Implemented and deployed ADT, Prelude, ER, Resolute, Cadence, HB, EpicRx, HIM, Orders, Revenue Cycle, Call Management and EpicCare, Willow (Epic Rx) OpTime, Radiant, Sunquest LIS system and Epic Community Connect.
• Converting Cerner and GE application to Epic systems
• Managed Medicare regulatory projects.
• HIPAA EDI 834 Format, ANSI X12, 835, 837 Claim and Extensive 21 CFR Part 11 Validation. Sarbanes-Oxley Act, Risk assessments and System audits, Project Manager and a key member of numerous high profile projects
• Experience in most industries Methodologies including SDLC, Waterfall and RAD, Agile scrum, RUP and ISO 9000 Methodologies.
• I am also PMP certified.

TECHNICAL SUMMARY

Hardware: IBM PC and Compatibles, IBM AS400, Tandem (CLX, TXP, VLX, and TNSII).

Software: REMEDY, PLANVIEW, NIKU, EPIC, Sunquest LIS system, QNXT, ARGUS, INGENIX, MS PROJECT, MS PROJECT SERVER, VISIO, JAVA SCRIPT, VISUAL BASIC, MS WORD, MS EXCEL, MS VIZIO, MS POWER POINT, WINDOWS, IIS 5, WEBSPHERE, WINDOWS NT, LOTUS NOTES, MS-EXCHANGE, MS SQL SERVER, SQL, JD EDWARDS, SIEBEL, PEOPLESOFT and LINUX.

Database: MS SQL SERVERS, MS SQL 2000, ORACLE, FOX PRO, DBASELanguages ASP, .NET, HTML, XML, HTTP, VISUAL BASIC, VB COM, VB Script, JAVA Script.

Network: IIS5, MS Windows NT, MS Windows 98, MS Windows 2000, TCP/IP, HL7, IXF, X.25.

Applications: EPIC,, Planview, Niku Clarity, QNXT, Argus, Clarity, Health Care, Web Applications, Entertainment Payroll, Pension, Entertainment Timecard, Accounts Receivable, Accounts Payable, Invoicing, Inventory, Financial, Healthcare, Medical Billing and Management, HIPAA EDI, Privacy, Security, National Identifier and Sarbanes-Oxley requirements.

Certifications: PMP - Certified Project Management Professional.

PROFESSIONAL EXPERIENCE

Program Manager

Confidential

Responsibilities:

• Responsible for enterprise Epic Revenue Cycle program implementation including all modules (HB, PB, HIM, ADT, Prelude, Cadence)
• Developed Program Status and Reporting tools
• Developed and managed comprehensive project plan and work break down structure.
• Developed and managed key Milestones, dependencies and tasks.
• Developed critical paths, risk/change/task management processes
• Managed PMs of the different Revenue Cycle modules (HB, PB, HIM, ADT, Prelude, Cadence)
• Created and managed an integrated plan for Operational Readiness.

Technical Environment: Epic Inpatient, Revenue Cycle, MS Project, AtTask.

Confidential

Regional EHR Project Manager

Responsibilities:

• Managed 6 Inpatient Regional EHR/EMR implementation and deployment
• Managed Clinical and Revenue Cycle Implementation
• Managed Epic Community Connectproject.
• Managed Sunquest LIS system
• Managed Enterprise EHR/EMR implementation and deployment
• Implemented and deployed all Epic modules
• Managed and created Cut-Over plan.
• Managed ICD-10 conversion
• Created the ICD-10 testing strategy.
• Managed activities of project staff to ensure project progress is on schedule and within budget.
• Reviewed status reports and modifies schedules and/or plans as required.
• Prepared and presented project reports for executives.
• Tracked actual performance against planned project performance, analyzes variances, and work with project team to ensure all customer needs are met while maintaining control of the project.

Technical Environment: Epic Inpatient, MS Project Server, PWA, RIS, eGate, HL7, Clarity and Remedy.

Confidential

Sr. Project Manager

Responsibilities:

• Reviewed project plan to determine time-frame, funding limitations, procedures, staffing requirements and allotment of resources to various phases of the project.
• Established work plan and staffing for each project phase and arranges for recruitment or assignment of project staff.
• Conferred with project staff to outline work plan and assign duties, responsibilities and scope of authority.
• Managed activities of project staff to ensure project progress is on schedule and within budget.
• Reviewed status reports and modifies schedules and/or plans as required.
• Prepared and presented project reports for management, clients or others.
• Conferred with project staff to provide technical advice and resolve problems.
• Coordinated project activities with organizations or agencies outside the health system.
• Created the ICD-10 testing strategy.
• Tracked actual performance against planned project performance, analyzes variances, and work with project team to ensure all customer needs are met while maintaining control of the project.

Technical Environment: Allscripts Inpatient and Ambulatory, Invision, Ingenix, SCM, RIS, Cerner, eGate, HL7, Clarity and EDI.

Confidential

Sr. Project Manager

Responsibilities:

• Managed EPIC Inpatient, Ambulatory Deployment and Cut Over project, upgrading Epic 2009 to 2010 version.
• Managed and Implemented the Revenue Cycle
• Converting Cerner application to Epic system.
• Managed Enterprise EHR/EMR implementation and deployment
• Managed Sunquest LIS system
• Managed Epic Community Connectproject.
• Implemented and deployed all Epic modules and Security.
• Implemented Epic Community Connect modules.
• Managed Meaningful Use Project.
• Managed and created Cut-Over plan.
• Managed Project Requirements for HIM Coding, IDC-9 to ICD-10 HIPAA 4010 to 5010 Conversion project.
• Managed ICD10 HIPPA 5010 Technical requirement Conversion process
• Developedintegrated project plan, project budget and reported accurate program/project status and managed variances.
• Facilitated cross-functional team meetings to discuss and optimize business processes, deadlines, assignments and objectives.
• Identifies need for change and determines course of action and revises as appropriate.
• Reviewed ongoing projects status and identified risks.
• Implemented risk management.
• Developed a Project Tool to maintained project plans. Coordinate the plan to include all major milestones of deployment project plans
• Maintained positive business relationships with managers and staff within cross-functional team.

Technical Environment: SDLC, Epic Inpatient and Ambulatory, Clarity, Ingenix, Cognos, Cache, Oracle, HL7, EDI.

Confidential

Sr. Project Manager

Responsibilities:

• Managed EPIC Inpatient, Ambulatory Deployment and Cut Over project, converting legacy, Cerner and Invision system to Epic.
• Managed Enterprise EHR/EMR implementation and deployment
• Implemented and deployed ADT, Prelude, ASAP, Resolute, Cadence, HB, EpicRx, HIM, Orders, Revenue Cycle, EpicCare, Willow (Epic Rx) OpTime, Radiant, Security and Community Connect.
• Converting Cerner application to Epic system.
• Managed training schedules.
• Managed Interfaces such as LIS Sunquest, CNEXT, Omnicell, Xcelera,
• Managed Epic Community Connectproject.
• Managed Meaningful Use Project.
• Managed and created Cut-Over plan.
• Managed EDI\HIPPAA 4010 HL7 format for claims.
• Managed Project Requirements for HIM Coding, IDC-9 to ICD-10 HIPAA 4010 to 5010 Conversion project.
• Managed ICD10 HIPPA 5010 Technical requirement Conversion process
• Developedintegrated project plan, project budget and reported accurate program/project status and managed variances.
• Facilitated cross-functional team meetings to discuss and optimize business processes, deadlines, assignments and objectives.
• Created and managed policies, procedures and plans.
• Identifies need for change and determines course of action and revises as appropriate.
• Reviewed ongoing projects status and identified risks.
• Implemented risk management.
• Developed a Project Tool to maintained project plans. Coordinate the plan to include all major milestones of deployment project plans
• Maintained positive business relationships with managers and staff within cross-functional team.
• Comply with HIPAA.

Technical Environment: SDLC, Epic Inpatient and Ambulatory, Invision, Cognos, Clarity, Ingenix AS400, Cache, Oracle, HL7, EDI.

Confidential

Sr. Project Manager

Responsibilities:

• EPIC Inpatient and Ambulatory Deployment project, converting GE Healthcare system to Epic System.
• Managed Enterprise EHR/EMR implementation and deployment
• Implemented and deployed ADT, Prelude, ER, Resolute, Cadence, HB, EpicRx, HIM, Orders, Revenue Cycle, Call Management and EpicCare, Willow (Epic Rx) OpTime, Radiant and Security.
• Managed Interfaces such as LIS Sunquest, CNEXT, Logicare, Provation, Omnicell, Xcelera,
• Managed Medicare regulatory projects.
• Managed Epic Community Connectproject.
• Managed Share Point 2010 for Issue Management Project.
• Managed EDI\HIPPAA 4010 HL7 format for claims.
• Managed Project Requirement for HIM Coding, IDC-9 to ICD-10 HIPAA 4010 to 5010 Conversion project.
• Managed ICD10 HIPPA 5010 Technical requirement Conversion process
• Developedintegrated project plan, project budget and reported accurate program/project status and managed variances.
• Facilitated cross-functional team meetings to discuss and optimize business processes, deadlines, assignments and objectives.
• Managed program schedules, budgets, deliverables and objectives.
• Managed Vendor resources and schedules
• Managed and updated policies, procedures and plans.
• Managed costs, schedules and quality by overseeing project deliverables.
• Identifies need for change and determines course of action and revises as appropriate.
• Reviewed ongoing projects status and identified risks.
• Recommended and implemented risk management.
• Worked with team members and stakeholders to identifyand managed changes to projects, including technicalrequirements, business requirements and schedule.
• Developed and maintained project plans. Coordinate the plan to include all major milestones of deployment project plans
• Prepares and recommended operating and personnel budgets for approval.
• Maintained positive business relationships with managers and staff within cross-functional team.
• Worked with project management methodology including budget development, project planning.
• Comply with HIPAA and Sarbanes-Oxley Act requiring a systematic approach to analyzing risks, evaluating the adequacy of the internal control system, and ensuring an effective public disclosure process

Technical Environment: SDLC, Share Point 2010, Epic Inpatient and Ambulatory, GE Healthcare, Cognos, SLQ Server, Oracle 8i and 9i, HL7, EDI, Ingenix, AS400, Microsoft .NET, SQL Server 2000.

Confidential .

Program Manager

Responsibilities:

• Facilitated cross-functional team meetings to discuss and optimize business processes, deadlines, assignments and objectives.
• Managed Enterprise EHR/EMR implementation and deployment
• Managed multiple software development projects.
• Implemented and deployed ADT, Prelude, ER, Resolute, Cadence, HB, EpicRx, HIM, Orders, Revenue Cycle, Call Management and EpicCare, Willow (Epic Rx) OpTime, Radiant and Security.
• Managed Medicare regulatory projects.
• Managed data conversion projects.
• Managed Project Requirement for HIM Coding, IDC-9 to ICD-10 HIPAA 4010 to 5010 Conversion project.
• Developedintegrated project plan, project budget and reported accurate program/project status.
• Managed ICD10 HIPPA 5010 Technical requirement Conversion process
• Managed Microsoft Share Point content management project.
• Managed multiple large and complex projects.
• Managed system/ product implementations such as claims, membership and customer service.
• Managed EDI\HIPPAA 4010 X12 format for claims.
• Managed FDA and other regulatory guideline and Validation with in clinical trials, such as 21 CFR Part 11, HIPAA and SOX.
• Managed Extensive Validation of 21 CFR Part 11
• Developed off-shore software teams to reduce time-to-market and development costs for new projects, as well as increase the bandwidth and responsiveness of our sustaining efforts.
• Managed program schedules, budgets, deliverables and objectives.
• Managed scope changes and impact in projects and to the program and getting approval from stakeholders and sponsors and adjust accordingly.
• Managed and updated policies, procedures and plans.
• Managed costs, schedules and quality by overseeing project deliverables.
• Identifies need for change and determines course of action and revises as appropriate.
• Reviewed ongoing projects status and identified risks.
• Recommended and implemented risk management.
• Worked with team members and stakeholders to identifyand managed changes to projects, including technicalrequirements, business requirements and schedule.
• Prepares and recommended operating and personnel budgets for approval.
• Maintained positive business relationships with managers and staff within cross-functional team.
• Worked with project management methodology including budget development, project planning.
• Comply with HIPAA and Sarbanes-Oxley Act requiring a systematic approach to analyzing risks, evaluating the adequacy of the internal control system, and ensuring an effective public disclosure process

Technical Environment: SDLC, Share Point, Niku Clarity, EPIC, REMEDY, Oracle Clinical, Cognos, Epic, Agile Scrum, .NET,WebSphere, J2EE Oracle 8i and 9i, HL7, EDI, 21 CFR Part 11 Validation, Share Point, UNIX, AS400, Windows NT, Microsoft .NET, Microsoft IIS 5, ASP, J2EE, SQL Server 2000.

Confidential

Program Manager

Responsibilities:

• Managed multiple Advanced Technical Service’s Systems and Product Implementations projects simultaneously for Commercial Software Development, Release Management and Vendor Management projects.
• Managed IT Security modules.
• Managed and modified processes to address specific functional and cross-functional needs; including scheduling, budgeting and tracking of all projects.
• Managed off-shore software teams to reduce time and development costs for new projects.
• Maintained positive business relationships with managers and staff within cross-functional team.
• Facilitated cross-functional team meetings to discuss and optimize business processes.
• Managed Microsoft Share Point content management project.
• Promoted and developed good lines of communication between assigned functional areas and other Confidential departments.
• Articulated and presented key findings, possible alternatives and recommendations to senior level management.
• Managed project planning and budgeting and supervised staff and contractors throughout projects.
• Managed all project with RUP, Agile scrum, UML methodologies.
• Managed Siebel conversion from 7 to version 8 CRM upgrades and releases.
• Managed all Issues and Change Request tickets for RFC(s) and SR(s).
• Inform Corporate Communications leaders of issues, or potential issues, to ensure timely response and remediation.

Technical Environment: SDLC, UML, Agile Scrum, Siebel,WebSphere, Microsoft .NET, Cognos, Oracle, EDI, UNIX, LINUX, AS400, Windows Servers, ASP.NET, J2EE, SQL Server.

Confidential

Sr. Project Manager

Responsibilities:

• Managed product implementation projects such as Claims back-end and front-end, Membership and Billing Interfaces Deployment and documented business requirements and Scope Document for projects.
• Managed time review in PLANVIEW.
• Managed Cross-Functional team between Business and IT Department.
• Managed all Technical accepts of Project including the interfaces.
• Managed resources for all deployment phases including business functionality and processes.
• Developed and maintained project plans. Coordinate the plan to include all major milestones of deployment project plans.
• Managed project’s portfolios and remediation thru PLANVIEW.
• Managed Medicare regulatory projects.
• Managed HIPAA EDI 834 Format, ANSI X12, 835 and 837 Claims.

Technical Environment: SDLC, PLANVIEW, QNXT, Argus, INGENIX, Microsoft .NET, Oracle, HL7, EDI, UNIX, Windows Servers, Microsoft IIS 5, ASP.NET, J2EE, VB COM, SQL Server, AS400.

Confidential

Sr. Deployment Project Manager

Responsibilities:

• Managed all In-Patient Deployment and documented business requirements for projects.
• Implemented and deployed ADT, Prelude, ER, Resolute, Cadence, HB, EpicRx, HIM, Orders, Revenue Cycle, Call Management and EpicCare, Willow (Epic Rx) OpTime, Radiant.
• Managed Enterprise EHR/EMR implementation and deployment
• Managed all Technical accepts of Project including the interfaces.
• Managed resources for all deployment phases including business functionality and processes.Created and managed deployment project plans for EPIC implementation to meet the needs of the business users and customers.
• Managed Medicare regulatory projects.
• Managed EDI\HIPPAA 4010 X12 format for claims.
• Managed Microsoft Share Point content management project.
• Created Minute by Minute Project Plan for Go-Live night.
• Managed REMEDY tickets for RFC(s) and SR(s).
• Developed and maintained project plans. Coordinate the plan to include all major milestones of deployment project plans.
• Managed FDA and other regulatory guideline and Validation with in clinical trials, such as 21 CFR Part 11, HIPAA and SOX.
• Managed Extensive Validation of 21 CFR Part 11
• Managed regularly scheduled project team meetings. Review project plan to ensure all tasks are completed.
• Managed The Command Center during and post deployment to business to resolve issues and questions.
• Inform Corporate Communications leaders of issues, or potential issues, to ensure timely response and remediation thru Remedy.
• Conducted and managed DRY-RUNS and DRESS REHEARSALS for all deployments
• Comply with HIPAA and Sarbanes-Oxley Act.

Technical Environment: SDLC, Niku Clarity,WebSphere, EPIC, REMEDY, Cognos, Epic In-Patient, Cache, J2EE Oracle, Oracle Clinical, HL7, EDI, UNIX, Windows NT, Microsoft .NET, 21 CFR Part 11 Validation, Microsoft IIS 5, ASP, J2EE, VB COM, ADO, SQL Server 2000, AS400, Oracle Financial and Visual Basic.

Confidential

Sr. Project Manager

Responsibilities:

• Managed Software Development technical teams on departmental and client
• Worked closely with internal clients and gathers customer requirements and translates them into formal agreements and plans that meet business objectives.
• Managed teams in initiating, planning, controlling, executing, and closing tasks of a project to produce the required deliverables
• Developed project performance, cost, scope, schedule, quality, and appropriate business measurements and Security.
• Executed and participated in a wide range of process activities beginning with the feasibility analysis through development, test, and final delivery
• Managed the procurement, acquisition and integration of technologies related to projects
• Organized a cross functional team in developing and implementing project deliverables
• Managed overall SAP application architecture and plans and ECC 6.0
• SAP system security, Standards and Assurance, and Integration Controls and their respective teams
• Responsible for Enterprise-wide planning and strategy for use of SAP
• Managed E3Crisp VMI (Vendor Management Inventory), RFID Project, EDI 214.

Technical Environment: Microsoft .NET, ASP .NET, SAP,WebSphere, Visual Basic .NET, C#, Microsoft NT, SDLC, RUP, EDI, Microsoft IIS 5, VB COM, ADO, SQL Server 2000, AS400 and SAP Financial

Confidential

Program Manager

Responsibilities:

• Defined and documented business requirements for projects.
• Ensure business functionality and processes.
• Managed cross functional teams.
• Managed concurrent implementations of multiple projects and ensure that projects stay on track to meet all deadlines.
• Managed regularly scheduled project team meetings. Review project plan to ensure all tasks are completed.
• Identified necessary training requirements and ensure development of appropriate training plan.
• Inform Corporate Communications leaders of issues, or potential issues, to ensure timely response and remediation.
• Developed ideas for new ways to leverage our web presence and develop additional features and services for our customers.
• Evaluate existing and emerging business solutions and technology vendors, in conjunction with designated IT resources, and recommend appropriate solutions to support business objectives.

Confidential

Sr. Project Manager

Responsibilities:

• Involved with project sponsors and technical team to evaluate business requirements.
• Developed business requirement into the form of project charter and project scope.
• Managed technical staff.
• Managed Projects with Rational Unified Process (RUP) Methodology using Requisite Pro.
• Managed project deliverables and objectives.
• Developed cost/benefit analyses, project budgetary information including ROI.
• Performed post project reviews to close project and to address post-project issues.
• Continually reviewed project workflow and processes, recommended new or change processes.
• Managed Projects with the budget of 7 million dollars.

Confidential

Sr. Project Manager

Responsibilities:

• Managed multiple large projects throughout the entire project cycle.
• Managed and resolved issues and risks, both technical and business.
• Presented project status to steering committees and senior management.
• Developed needs assessments.
• Developed specifications and request for proposals.
• Developed implementation plans.
• Created and monitored both project budgets and schedules.
• Reviewed Vendors/Consultants.
• Selected Vendors/Consultants.
• Wrote contracts and change orders - work with attorneys.
• Facilitated/managed interdepartmental project teams.
• Manage multiple high profile projects simultaneously.
• Managed PeopleSoft Financial project.
• Managed projects such as Web Enterprise GIS, TELENOMICS Communications,
• Managed Projects with Rational Unified Process (RUP) Methodology.

Confidential

Manager, IT

Responsibilities:

• Day-to-day management of technical team, programming, technical support, business analysis, quality assurance, scheduled work for department, resources to resolve problems, assisted the CEO and President and Division Heads in the formulation and implementation of strategies and weekly meeting.
• Extensive knowledge of project management and software development lifecycle. Projects were Entertainment Timecard, Entertainment Payroll, Entertainment Residuals systems and Entertainment Portal.
• Installed, Implemented and modified timekeeping device to work with our in-house timecard system to read In & Out times from device and calculate and save the data to our timecard database.
• Involved in design, implementation and testing of CRM system,