Technical Project Manager Resume
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Tukwila, WA
SUMMARY
- Fully qualified project manager with Bellevue College certifications.
- PMI based Project Management training and certification.
- Project lead experience for over 10 years with wide range of end goals.
- Relationship Management.Office Communication and Leadership
- Natural leader with experience leading multiple diverse groups concurrently, comprised of various levels of stakeholders.
- Collaborative team building skills.
- Strong Professional written, verbal and visual communication skills encourage efficient communication to all levels including managers and VPs.
TECHNICAL SKILLS
- Experienced with Confidential Office, Word, Excel, PowerPoint, Confidential Project, Visio, SharePoint, Windows, Linux, and Android.
- 10+ Years of hardware and software related technology experience.
- Knowable with Network WAN/LAN, Data Center Facility Components (AC, Voltage, Weight, Storage, Racking) Application, Database, and Storage servers.
PROFESSIONAL EXPERIENCE
Confidential, Tukwila, WA
Technical Project Manager
Responsibilities:
- PM for both internal and customer facing projects.
- PM for projects with $1,000,000+ net worth.
- Projects consisted of all technology types including: Network infrastructure upgrades, Windows OS setup and rollout, Server data migrations, Active Directory setups, VPN and RDP setups, IP Phones, and many more.
- Strong respect and desire to help all staff assigned to work as PM resources.
- Drafted project documentation and driven project sizes ranging from small single site needs to multi - site nationwide companies.
- Create of technical and non-technical reports, documentation, and presentations for both internal management and client use using MS Word, Excel, Project, Visio, and other assorted software tools.
- Responsible for budgeting, scheduling, and tracking of assigned resources.
- Initiation to closure PM project tracking while involving all internal and external stakeholders.
- Internal documentation storage and data dissemination driven though SharePoint.
- Drove effective meetings ranging the project life cycle from kick off to closure.
- Creation of discovery forms based off of post-mortem project investigations resulted in a reduction of wait time by 50-75% for customers with similar needs.
- Strong focus on IaaS (Infrastructure as a Service) and SaaS (Software as a service).
- Services provided on virtual and physical platforms.
- Creator of company policies and supporting documentation.
- Inventory management.
- Training provider and coordinator.
- PoS and pharmaceutical retail site rollouts.
Confidential, Redmond, WA
Technical Project Manager
Responsibilities:
- Product Life Cycle infrastructure deployment and upgrade planning.
- Project deployment, employee scheduling, and lead customer contact during the hardware development life cycle.
- Creator of efficient and easy to read reports for upper management.
- Initiation to closure PM for Romley hardware migration/upgrade project. 200+ units.
- Found and drove to solution a bug preventing Romley Servers from posting when used with hybrid fiber cards.
- Primary coordinator for Baytrail and Haswell deployment projects. 1000+ units.
Confidential, Redmond, WA
Technical Support Analyst
Responsibilities:
- Creator of an internal recycling project with forecasted savings of 1/2 million dollars per year.
- Inventory management design and implementation
- Leader of personal during Lab Store creation, deployment, and daily execution.
- Scheduled and prioritized support, research, and related activities for over 30k lab systems on demand.
- Support of WAN and LAN Networks, Data Center Development labs, NAS and Distributed storage arrays.
- Provided for ~30k systems in dozens of development labs on main campus.
- On time moves and setup of lab environment projects while coordinating involved parties and stake holders.
- Functional liaison between venders and internal company staff for contract and warranty information.
- Conducted procurement and quoting research.
- Worked with data center infrastructure requirements including power, weight, and cooling considerations.
Confidential, Indianapolis, IN
Lead Desktop Support Analyst
Responsibilities:
- Support of 300+ home and in-house end users while working with IT department projects.
- Lead of project to create and maintain PC Image servers; resulting in reduction of time spent by 75%.
- Engaged in face to face company support; ranging from the President, VPs, and CEOs to floor staff.
- Provided support for Application and Database servers.
- Setup and scheduled on and off site Tape Backup Storage systems.