Project Manager Resume
5.00/5 (Submit Your Rating)
San Francisco, CA
SUMMARY
- Software/Hardware Release | Oracle CRM | ERP | Agile IT & Material Operations ~ Purchasing ~ Inventory Control ~ Master Scheduling ~ WarehousingResourceful, highly motivated professional with expertise in managing all aspects of large - scale high tech programs. Excellent problem solving and negotiating skills along with outstanding cross-functional communication and influencing skills.
- Committed to driving program priorities and ensuring on-time completion of complex releases. Strong organizational skills with ability to create concise, informative, messaging and presentations to all levels.
TECHNICAL SKILLS
- Release Management
- Continual Process Improvement
- Outstanding Communication Skills
- Project Scheduling | Budgeting
- Collaborative Team Contributor
- Post Implementation Review
- Define | Coordinate | Track
- Risk Management | Progress Updates
- Organization Development Initiatives
PROFESSIONAL EXPERIENCE
Confidential, San Francisco, CA
Project Manager
Responsibilities:
- Implemented and authored successful Standard Operation Procedures for Cycle Counting, Receiving, Preventative Maintenance, and Event Presentation.
- Created cycle counting process maintaining inventories accuracy within company standards.
- Project managed the logistic of multiple warehouse re-locations.
- Redesigned and coordinated new warehouse layouts gaining efficient workflow and maximum capacity.
- Introduced and project managed Radio Frequency ID improving inventory accuracy, providing theft prevention, and created efficient quality control, shipping, and receiving.
- Designed Inventory, Production Control, and Maintenance Google documents and spreadsheets for inventory cycle counting, production scheduling, and preventative maintenance tracking.
Confidential
Program Manager
Responsibilities:
- Pursued and achieved a BA degree in Business Management from Ashley University enhancing my skill sets.
- Provided support to local bay area charities and sports teams.
- Managed financial and property portfolios for personal estates.
Confidential, San Jose, CA
Project Manager
Responsibilities:
- Applied product lifecycle management processes and Agile Methodology with cross functional organizations to drive software and hardware schedules, commit criteria, develop defect queries, coordinate engineering resources for sustaining releases, and interface with customers to meet expectations within tight schedule constraints.
- Project managed teams to drive execution of projects and tools that enabled customers to evaluate and choose current IOS software according to needs.
- Authored policies, processes, and procedures to standardize workflow, and implement improvements to comply with TL9000 guidelines.
- Generated, analyzed and monitored release performance and quality metrics, identified risks, root cause analysis and created corrective actions. Communicated issues, escalated problems, and resolutions.
- Managed support for major customers: Comcast, CitiGroup, France Telecom and AT&T.
- Lead liaison and program manager for ATT Managed Services; used Data Warehouse database to produce reports and analysis, partnered with key management providing project details and solutions.
- Partnered with offshore test and manufacturing facilities to implement successful workflow process resulting in reduced release life cycles.
- Documented and provided Release Management Training to newly hired employees.
- Developed and implemented blueprint for Software Retirement using PLM process allowing for seamless transition of existing products to new products and service offerings.
- Directed and controlled on-line ordering availability for Remote Access, Dial, and Switch Business Units, as well supporting software.
- Translated and analyzed marketing product requirements into configurable, orderable, and manufacturable products within assigned lead times.
- Provided 24-hour response time on all inquires relating to orderability, configuration, bills of material, item attributes and Release Change Notices.
- Coordinated and provided product testing with Manufacturing and Supply Operations on all new product introductions, ensuring manufacturability, and inventory accuracy.
- Provided training and support to Supply Operation on Engineering Change Order implementation.
- Project managed plans to effectively control Engineering Change Notices.
