SUMMARY

• Results - driven professional with over 15-years of combined corporate and private consulting experience.
• An extensive history of success in creating and managing comprehensive change projects and new program launches. Possesses strong interpersonal communication abilities and problem-solving skills.

TECHNICAL SKILLS

Program and Project Management

Stakeholder Relationship Management

Crisis/ Risk Communications Planning and Strategizing

Contingency Planning and Risk Mitigation

Business Analysis

Change Management and Support

Team Building and Leadership

Benchmarking and Performance Metrics

PROFESSIONAL EXPERIENCE

Confidential,San Jose, CA

Engineering Innovation Program Manager

Responsibilities:

• Developed program plans to introduce innovative product /program concepts and channel tactics to Senior Sales, Marketing, and Engineering leadership to stimulate product sales and market expansion.
• Collaborated with the Global Innovation Teams to encourage enterprise engineers and network engineers to create product prototypes and design programs to market those new products
• Worked remotely with international team members located in the USA, London, Singapore, Shanghai and Australia to implement high-intensity, innovative programs
• Collaborated with the Innovations, Advanced Service, Technical Service and Service Sales teams to plan an event to incubate new ideas to promote and engage the sales teams to embrace the new products
• Collaborated with Engineering Business Groups leadership for groups comprised of 35,000+ engineers across Cisco to launch a complex program; used Best Practices sessions to promote collaboration
• Co-created Change Management programs to influence a shift in the mindsets across the organization
• Built talent development strategies and programs to enhance the marketing and sales leadership team's capabilities to advance corporate initiatives with innovations
• Worked collaboratively with Talent Development on creating on boarding programs, leadership development strategies, role-based curriculum and with the Talent Advisory Board on strategies to build talent.
• Developed strategies to interlock sales and marketing and innovations capabilities across the organization
• Collaborated with the Global Innovation Teams to encourage enterprise engineers and network engineers to create product prototypes and design programs to market those new products

Confidential, Pittsburgh, PA

Sr. Strategic Operations Project Manager

Responsibilities:

• Worked collaboratively with VP level leadership as a Cross -Functional PM to plan, design and implement strategic corporation initiative across a Fortune 500 Company
• Led all phases of the projects, established timelines in Clarity and MS Project, facilitated weekly meetings, set project scope and overall goals and presented updates to senior management; captured on SharePoint
• Developed scope with multiple teams and created the WBS, Critical Path and defined resources to establish capacity and demand on multiple projects, concurrently
• Utilized Agile, SDLC RUP and PMLC methodologies throughout all project initiatives and consistently monitor project progress for accuracy and compliance to company standards
• Coordinated operations for each project, serving as primary liaison to internal functions, staff members and direct reports, determined timelines, budgets & established project goals/objectives to stay in scope.
• Worked collaboratively with Corporate Training to manage roll out of training classes; coordinated the creation of training materials including web-based applications and the development of desktop processes
• Responsible for handling large, inter-departmental communications and strategic initiatives for Operational Readiness; Determined, documented and tracked issues; defined project risks and gaps
• Drove change by utilizing modern business process re-engineering techniques such as on-box tools and process mapping then developed out training programs to implement the new processes.
• Wrote Business Cases, Use Cases, Requirements and Visions to more quickly expedite project objectives.

Confidential, Colorado Springs, CO

Executive Director and Communications Consultant

Responsibilities:

• Developed annual marketing/communications plans that focused on meeting organizational objectives
• Proactively developed project plans, determining work flow, benchmarks, risks and opportunities to ensure a positive results with project
• Responsible for the strategic/conceptual development and oversight of all collateral materials produced by the design and production team, ensuring that all graphic standards and brand objectives were met
• Worked with external vendors to define company needs then to build/ and or install applications and programs and followed through by organizing and implementing staff training
• Managed internal and external production teams such as graphic designers, writers, buyers and vendors to complete projects under cost and within designated timelines

Confidential, Colorado Springs, CO

Marketing and Communications Manager/Team Lead

Responsibilities:

• Created and implemented strategic marketing campaigns for acquisitions and recruitment programs and product launches for on a wide range of interests using every communication channel
• Delivered over 120 concurrent, completed print, radio, television and web projects per month on deadline, in a fast-paced environment, utilizing effective project management best practices.
• Utilized the Aprimo MRM program reports to manage multiple, concurrent, high-impact projects and to successfully complete all projects within time constraints.
• Responsible for the oversight of the creation and development of all print collateral materials produced by the design and production teams, ensuring that all graphic standards and brand objectives were met and that the messaging remained consistent and on target.
• Utilized Aprimo reports to implement campaigns, schedule work flow, define bottlenecks and push processes through the pipeline to more effectively level resources
• Provided direct supervision and mentoring to 22 direct reports, coordinating daily work schedules, preparing work assignments and providing training, coaching and feedback in the execution of roles and responsibilities.

Confidential , Colorado Springs, CO

Contract Position

Responsibilities:

• Wrote and published the BRAC Installation Manual copies of which were submitted to the Pentagon and the U.S. Congress for funding purposes.
• Developed internal and external communication materials such as risk communications plans, procedural manuals, status reports briefs, press releases, trade journal updates, after action reports, scientific and environmental information manuals and presentations, brochures and newsletters.
• Worked collaboratively with Subject Matter Experts (SME) and clients/ stakeholders to contribute to the development and design of quality deliverables and provided project updates and reports.
• Designed, wrote and edited content for complex government and military technical materials such as manuals, briefs, fact sheets, case studies, trade journal updates and websites.
• Acted as liaison between the communities, government agencies such as the ACUA, EPA, CDPHE, DOD, stakeholders and local interest group leadership.
• Wrote and implemented a comprehensive communication strategy that increased community awareness; rapidly addressed critical issues; and impacted the funding for the BRAC