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Storage Subject Matter Expert Resume

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Poughkeepsie, NY

RESUME SUMMARY:

  • Over 12 years experience in, Backup Administration & Backup Software Implementation, Backup and Recovery, Disaster Recovery, Storage, Storage Software
  • Hands - On experience on several storage products and SAN environment
  • Manage SAN and NAS backup and storage environment.
  • Capacity planning and performance tuning
  • Identify technical environment issues and implement solutions to mitigate problems
  • Performed Quality Tests for Software Applications and Patches before General Release
  • Managed IBM Tivoli Storage Manager upgrade for GTAA (Greater Toronto Airport Authority)
  • Masters in Business Administration in Systems
  • Good team player and capable of executing projects effectively
  • Excellent leadership and mentoring skills along with a can - do attitude

TECHNICAL SKILLS:

Operating Systems: Windows 2003/2008/2012, Redhat Linux 4/5/6, SuSE Linux 10/11, Sun Solaris 8/9/10, HP-UX 11.x and AIX 5.x.

Hardware: All range of Dell, Compaq, HP, IBM Servers, DS8000, TS Series Autoloader, VTL, EMC VNX, VMAX, DMX 3-4/3000/2000/1000, Symmetrix 8830, Clariion CX4, CX3 and Avamar Data Store, Hitachi AMS 2500, USP-V, VSP

SAN& Fiber Connectivity: Cisco MDS 9509/ 9506/ 9216, McData M4700, Brocade 12000/ 4800/4100/ DS - 16B2, FC HBA (Emulex/QLogic)

Storage Technologies: SAN Architecture, NAS, iSCSI, Fibre Channel, HBA, RAID, Zoning, Snapshot, Replication, Fibre Channel over Ethernet (FCoE), IP Storage, LAN Free Backup, Block Level Storage

Storage Management Software: IBM System Storage SAN Volume Controller

IBM Tivoli Storage Flash: Copy Manager EMC Control Center EMC Navisphere Manager

PROFESSIONAL SUMMARY:

Confidential, Poughkeepsie, NY

Storage Subject Matter Expert

Responsibilities:

  • Daily administration of Tivoli Storage Manager, HP Data Protector in multiple data centers which includes backup verification, trouble shooting, monitoring, replication and tape management, also TSM server / client installs and upgrades.
  • Implement Deduplication of backup data using EMC Networker integrated with EMC Data Domain and EMC Avamar storage solutions.
  • Worked with Netbackup 7.x, 6.x, 5 in a large environment on both Unix and Windows Servers.
  • Managing centralized backup environments (CASO) using Veritas Backup Exec
  • Data migration solutions using EMC Open Replicator, Replication manager, Recover point, Clariion Sancopy and Hitachi Universal Replicator.
  • Used VMware vCenter, created IBM Leadership Data Center LDC Environment by creating VMware clusters, adding Windows and ESXi hosts in the clusters.
  • Experience of using VMware Consolidated backup and Data Recovery appliances in backing up and restoring VM's
  • Backup scheduling and executing, both Tape and Disk to Disk backup.
  • Configured Three Tire Storage and instant recovery by end users using HP Data Protector.
  • Update the managed sites with current patch and firmware levels.
  • Perform critical Exchange Mail Box and SQL Database restores.
  • Manage off-shore project transition, knowledge transfer and documentation.

Environment: HP Data Protector, IBM Tivoli Storage Manager (TSM), EMC Networker, Veritas NetBackup HP-UX, LTO Ultrium, LTFS, DS8000, TS Series, Autoloader, VMware vCenter, VTL Virtual Tape Library, Incident Management, EMC VNX, VMAX, DMX, Symmetrix 8830, Clariion CX4, CX3, Avamar Data Store, Hitachi AMS 2500,USP-V,VSP, Hitachi Command Suite

Confidential, Parsippany, NJ

Solution Center Engineer

Responsibilities:

  • Backing up and Restoring HP-UNIX, Linux, Solaris, Netware and Windows Servers with the help of native agents installed and configured in those servers.
  • As a part of the core escalations team I handle product and communication escalations.
  • Interfacing with customers, architectural and engineering teams, and system test engineers.
  • Worked closely with the HP LABS team to expedite software issues and enhancements.
  • Configured and maintained the Storage Support Team Lab for Data Protector and IAP
  • Hands on experience with Microsoft Network Load Balancing and Microsoft Clustering technologies
  • Disaster Recovery of Windows 2000 and 2003 Domain Controllers.
  • Installation, troubleshooting of Exchange 5.5/2000, and migration to Exchange 2003.
  • Microsoft SQL Database backup and restore.
  • Implementing encryption/decryption and cryptography during data backup.
  • Configured Tape libraries - Overland Neo Series, Sun StorEdge, Seagate Scorpion, IBM 3590, HP Surestor, & Dell Powervault series with Data Protector and IAP as Three Tire Storage configurations.
  • Meticulous maintenance of reports and updates on available reporting tools.

Environment: HP XP, HP Data Protector, IAP, NLM, Disk Backup, Replication, Native Agents for HP-UX, Linux, Solaris, HP MSA Series SAN, HP MSL Series Tape Library

Confidential, Islandia, NY

Senior Support Engineer

Responsibilities:

  • Designing, implementing and troubleshooting CA BrightStor brands to Enterprise clients
  • Provide operational management, technical maintenance, troubleshooting, and tuning of storage architecture and technologies.
  • Assessed backup environment and proposed recovery strategy to provide complete data protection both on-site and at off-site data center.
  • Research and develop designs, including strategic roadmap for all infrastructure SAN/storage devices and associated software and tools, ensuring enterprise-wide architecture consistency.
  • Assessed operating system and suggested storage architecture solutions, including backup hardware.
  • Planned and deployed NAS and SAN, encompassing blueprinting and modeling. Provided 24/7 support and coordinated with third-party vendors to ensure successful implementation.
  • Performed complete documentation of all systems, including system design, operational history, backup program, disaster recovery procedures, and patches. Recreated and tested several clients’ environments in house to be able to provide improvised and customized solution for the customer’s backup issues.
  • Work closely Support Management, Software Engineers and Sustained Engineering to expedite resolution of customer issues.

Environment: Arcserve, Win 2003, SAN Manager, D2D, Tiered Storage

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