SUMMARY

• A licensed member of Scrum Alliance & a Certified Scrum Master (CSM)
• Comprehensive knowledge of Waterfall & Scrum software development methodologies
• Over 6+ years experience in Scrum software development process
• Functional knowledge on SAP
• Expert in developing business case for application development projects & performing Gap / SWOT analysis for IT projects
• Organized many Joint Application Developments (JAD) sessions, scrum meetings, walkthroughs, interviews, workshops and Rapid Application Development (RAD) sessions with end - user/clients/stake holders and the IT group
• Experience with User Acceptance Testing (UAT) and release of IT projects
• Developed use case diagrams, sequence diagrams, state diagrams and activity diagrams using UML and Visio to make users and developers understand the system
• Experience managing IT projects costing up to $ 1,000,000
• Experienced in enterprise integration, systems, architecture and business process integrations that includes Service Oriented Architecture (SOA) and B2B solutions
• Experience writing SQL queries & using the same to perform data analysis & perform quantitative data analysis
• Strong domain knowledge in payment & banking domains
• Strong domain knowledge in social media integration, POS terminal processing, Servicing tool development & developing intuitive user interfaces

TECHNICAL SKILLS

Information management: Microsoft Office (Word, Excel, PowerPoint, Visio and Access)

platforms: Salesforce.com, Java & Mainframe

Database: SQL

Project Management tools: Microsoft SharePoint, Microsoft Project, CA Clarity, Quality Center

SDLC METHODOLOGIES: Waterfall & Agile (Scrum)

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Scrum Master

Responsibilities:

• Developed business cases for application development projects & performed Gap / SWOT analysis for IT projects
• Acted as a key member of the project definition phase and ensured that business problem is clearly defined, business objective is identified & high-level business needs (HLBN) of the project is documented. As a part of this phase, I have delivered the project charter document
• Interacted and interviewed with business stakeholders, SMEs, end-users, developers, system architects, testers and leadership to gather requirements / identify user stories
• Acted as a key member of the Analysis phase & delivered artifacts including:

Confidential

Agile / Scrum

Responsibilities:

• Identified the teams impacted by projects and managed their engagements throughout the project life cycle
• Acted as a facilitator & drove the high-level sizing estimation of projects (Both Waterfall & Agile)
• Participated in the Design / solution architecture phase of the project & mapped the design efforts to requirements / user stories
• Participated in the Build phase by driving status meetings / daily scrum meetings to ensure that build does not impact schedule & cost plans. In addition, I also identified/ facilitated open items, risks & constraints in the project
• Participated in the Test phase, partnered with test manager & created testing strategy, test plans & test cases. Also, I ensured that all testing efforts can be traced specific to requirements / user stories
• Participated in Deployment/implementation phase, developed E2E Implementation plan & monitored the status of implementation on a daily basis
• As a scrum master, I have identified pending items & impediments to the project and resolved the same
• Gathered data through interview, survey, and on-site observation working with our wider team
• Performed Impact Analysis after implementing the change management processes.
• Documented current state, and defined future state, and prepared gap analysis
• Maintained documents on SharePoint to facilitate seamless interaction with multiple teams with different document repositories
• Managed up to 20 technical resources based in Phoenix, Canada & India

Environment: Microsoft Office Suite (Excel, Word, PowerPoint), PL/SQL, Java, Mainframe, SFDC, CA Clarity PPM, Microsoft Windows, Microsoft Visio, UML, Microsoft SharePoint, Rally & Quality Center

Confidential, Islandia, NY

Scrum Master

Responsibilities:

• Developed a business case for Salesforce CRM for the Corporate Development team of Confidential
• Interviewed the organization’s leadership & analysts to identify the high-level business needs (HLBN) of the project.
• Created user stories & storyboards by collaborating with stakeholders and senior leadership. In addition, I also created release backlog & sprint backlog for the project.
• Created a data model & identified the objects, fields & attributes in the data model.
• Facilitated the user-centric process of developing the user interface for the CRM. In addition, I also created a questionnaire based approach of measuring user experience
• Created Storyboards, UI mockups, mockup reports, use cases, data flow diagrams (DFDs) and power point presentations.
• Worked with clients directly in assistance with UAT issues and defects.
• Worked closely with client/end-users & provide user training
• Produced status reports throughout the project lifecycle

Environment: Microsoft Office Suite (Excel, Word, PowerPoint), SFDC, CA Clarity PPM, Microsoft Windows, Microsoft Visio, Microsoft SharePoint & Quality Center

Confidential, Stony Brook, NY

Scrum Master

Responsibilities:

• Facilitated web based marketing campaigns (using Drupal tool) for Confidential - Dept. of Public Health
• Collaborated with Informatics team & moved changes from Development environment to Production environment
• Collaborated with technical team & university leadership and launched different campaigns
• Conducted surveys & questionnaires to drive process improvement

Environment: Microsoft Office Suite (Excel, Word, PowerPoint), Drupal, Microsoft Windows & Microsoft Visio

Confidential

Technical Business Analyst (SFDC)

Responsibilities:

• Worked in an agile team & contributed by writing user stories & performed design & development tasks
• Interviewed the organization’s leadership & analysts to identify the business problem & high-level business needs (HLBN) of the project.
• Developed a data model & identified the attributes for the objects & fields in the data model.
• Facilitated the user-centric process of developing the user interface for the CRM. In addition, I also created a questionnaire based approach of measuring user experience
• Worked with clients directly in assistance with UAT issues and defects.
• Created storyboards, UI mockups, mockup reports, use cases, data flow diagrams (DFDs) and power point presentations.
• Worked closely with client/end-users & provide user training
• Acted as a facilitator for Daily Standup calls

Environment: Microsoft Office Suite (Excel, Word, PowerPoint), SFDC, CA Clarity PPM, Microsoft Windows, Microsoft Visio, Microsoft SharePoint