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Program Manager And Scrum Master Resume

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SUMMARY

  • 12+ years Hands on Product development/testing experience and 9+ Project/Pgm/Scrum/Leadership experience
  • Adept in technology project administration which encompass guiding development/test teams; proven record of analyzing processes & workflows, assessing their efficacy, relating to business plans & goals and suggesting simplification solutions. Excellent in proposing innovative winning strategy across programs/projects/business
  • Expertise in Agile methodology with scrum master roles in various projects in both simple and complex programs. Mentor and coach for new scrum masters in adapting their projects to scrum process.
  • Insightful experience in technical activities including RFI/RFP, scoping, planning, POC, risk management, finalization of technical / functional specifications, resource administration and quality management along with development and testing.
  • Deft in customer interaction & negotiation, creating & enhancing processes, quality assurance, evaluation and selection of various businesses
  • Experience in ITIL, ITSM, IT operations, Service desk functions, Service delivery and TAC operations
  • Experience with deployment/operations of Media boxes, Layer - 2 CPE’s which sits at customer premises.
  • Proactive in assessing training needs and effectively aligning the programs with business objectives
  • Possess broad competence in strategic management with the distinction of driving new IT/cutting-edge product/technology initiatives, proposing innovative corporate structures & contributing to achieve of organizational objectives
  • Excellent written, communication, inter personal, liaison and problem solving skills with the ability to work in multi-cultural environment.
  • Expert in handling details for communications with technical team to exec level (CXO) with right language and details.
  • End to End knowledge on HW devices, firmware, Software development, testing including various network Architecture encompassing OSS/BSS/NMS domains.
  • Experience with costing, budgeting from concept to completion of complex projects/programs including resource estimations, performance levels being the controller of schedules/sprints/quality-gates
  • Great influencer and collaborator across diverse teams and adept at servant leadership style.
  • Top Notch vendor and 3rd party management skills along with procurement insights and a great negotiator
  • Experience in C coding, scripting and Object Oriented designs (C++) along with through knowledge on SDLC
  • Holds distinction in establishing the teams from scratch in 6 months and creating a creative, innovative and accountable environment.
  • Solid expertise in working with matrix reporting structures.
  • Well versed with concepts of troubleshooting hardware & server related problems and local area network
  • Hands-on development and testing experience in Wireline Telecom Product Engineering & Delivery in Sonet / SDH Optical Boxes, Ethernet over Sonet/SDH, Ethernet Aggregation, VLANs, ATM, Ethernet Switches/T1/E1/DS3 Cards
  • Played a stellar role as the member of Lucent Bell Labs SARB-System Architecture Review Board Review Committee
  • Prior experience in self-adapting to different types of business or Industry.

TECHNICAL SKILLS

Networking: SDN, (cloud based), Layer-2 Ethernet MEF services, Layer 1 Optical Boxes like DMX access/core, LDN using Infinera, HSS using ADVA/Ciena 6500, Ciena/Cyan Z-77/33/22 Ethernet, Blue planet Operate, (SDN Orchestration layer), Software Development for ATM switch (Alcatel-Lucent’s/Ascends’ Gx-550/250, CBX500/3500, GDC’s Apex), Device Drivers for DS3 and Sonet/SDH (oc48) interfaces, Testing, Nettime, Frame Relay, Circuit Emulation, Bridging, Collection, Leafgen on Cisco's LS2020 & LS2080 ATM switch; OSS/BSS, XNG, SMARTS, Info Vista, Security.

Wireless: WiMAX (Fixed/Mobile), GSM/EDGE, WCDMA/HSPA+, LTE, Base station, Modems

Wireline: Sonet/SDH, GFR, Ethernet/LAG, RPR, ATM, IMA, Frame Relay, X.25 at Packet, HDLC, DHCP, LAP-B and NRM protocols, brief knowledge of TCP/IP, Bridging, Routing, NAT

Software: Real Time Kernels and Embedded Systems, C, C++, OOPS, Inline Assembly, Firmware, Protocol implementation s/w, 8086, z80, 8051, micro controller Assembly Language, DOS Device Drivers, DOS / BIOS Interrupts, Streams based Unix Device Driver, Unix Internals.

Hardware: Programming of PMC sierra’s ATM DS3/E3 framer chip PM7346,TEMUX DS1/E1 chips, Knowledge of I960, HP 040, 302, Z80, 8085, 8086, 386, PMC-4358 Framer, sequence 16d/16e, Zarlink, Broadcom Eth Switch, Intel IXP 2400/2800

O/S: Solaris, UNIX, Linux, PSOS and Windows 95, VxWorks, netBSD

Tools: TCL/TK, UNIX Shell programming, Used Cell Blaster (ATM Cell Capture) and SMARTBITS (Eth Generator), IXIA, Adtech, Debugging Experience using HP Emulators (302 and 040), I960 CODETAP and CODEICE, Pentium Emulators.

PROFESSIONAL EXPERIENCE

Confidential

Program Manager and Scrum Master

Responsibilities:

  • Lead the delivery of Network Product Solution Development/teams for roadmap projects in defining various Scrum activities within a large program for sub-tasks/scrum-sprints. Facilitated Scrum Forming/storming/norming/performing activities to get team anchored for project tasks. Ran daily scrum stand up meetings. Reported the scrum outputs to Product Mgrs/Stake holders periodically.
  • Tabulation of user stories from scrum meetings in deciding next set of activities for scrum for projects.
  • Functioning as one of the key stakeholder for technology evaluation, vendor selection, unit cost calculation, etc.
  • Ownership of Engineering activities encompassing vendor HW procurement, development of test cases, lab topology, type approval testing, defect management, etc.
  • Delivering training to L&D Team on new product introduction/solutions; Using scrum incident activity.
  • Efficiently managing status communication and reported to project stakeholders on an ongoing basis and ensured programs comply with established methodologies and processes defined. Scrum User stories were baselined in order to predict the business impact, customer impact and resource impact.
  • Instrumental in resource forecasting and managing capital, operating expenses within budgeted allocations; Pooled the data from various scrum sprint planning meetings and ran Planned Poker (estimation) within those sprints as required during scrum execution.
  • Streamlining existing processes to optimize costs and minimize variance from the allocated budgets
  • Served as an active contributor to the Program Management Office to ensure consistency across multiple related programs in following program management practices and flagged scrum spikes in board meeting (with scrum team members as well) to address them effectively amongst VP’s/Sponsors of projects.
  • Deploying PM Processes & methodologies and improved PMO processes based on feedback received from PM community.
  • Worked on deployment of PM tools used by the design community for action tracking, change management, risk management, defect management, incoming IP tracking, lessons learnt and stakeholder communication.
  • Ran Scrum DoD meetings to achieve sign-offs from various stake-holders. (Mgmt./Technical)

SIGNIFICANT ACHEIVEMENT: Helped company sustain the bread and butter revenue (500mil Euro/annum) when an existing vendor moved out of their business (due to buyout) and company had to accelerate a new road-map activity by 12months. Applied innovative methods in Pgm/project management to achieve this by building strong relationship with key vendors at both account and exec level.

Confidential

Scrum Master along with delivery and leadership responsibility

Responsibilities:

  • Program managed end to end initiation and delivery of the new products using LabVIEW through conceptualization, development and Testing with Project Managers, developers, Test Team. Kicked off 3 projects in a row which is record at NI
  • Designed cellular standards based test & measurement toolkits for technologies like WiMAX, GSM/EDGE, WCDMA/HSPA+ and LTE. Innovative solution to provide “on the fly measurement inclusion” as part of product definition in the tool-kits delivered.
  • Introduced code review process along with metrics to track and uplift quality of SW. Introduced decision making matrix for my seniors and stake holders to remove grid-lock parts for project.
  • Introduced KPI metrics to evaluate and track performance of project tasks.
  • Efficiently used Agile/Sprint methods when an esteemed customer (Qualcomm) requirements came in at tail end of the project delivery.
  • Coordinated with senior management in the USA Headquarters to identify trends in investment areas for this technology area s
  • Managed top-notch talented technical team by removing road-blocks, keeping focus and adapting them to changes during project churn. Team members were from IIT’s, PhD’s from reputed institutions with a mix of junior and very senior roles.
  • Administered SW releases to the SVT with highest quality and feature parity through extensive co-ordination with teams in multiple continents
  • Handled MRD requirement transformed into deliverable and usable SW features for the WiMaX products BS/SS by forming a bridge between SW development and MRD/FRD community
  • Controlled SVT activities during critical releases for large scale customer deployments
  • Defect life cycle management along with SDLC ownership
  • Hired and built an excellent teams and managed end to end SW delivery

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