SUMMARY:

• Result oriented professional with 14+ years of experience and achievements in Project Management, Business Analysis, and Information Technology with a strong work ethic and strategic thinking.
• Solid experience in leading and carrying out all phases of full SDLC lifecycle system development - initiation, planning, analyzing, design, build, testing, implementation, support and closure
• Led and collaborated with interdisciplinary teams to develop and implement cost-effective solutions to boost productivity in line with client strategic direction and globalization objectives
• Exceptional ability to work with world-class Subject Matter Experts in order to extract their domain knowledge, business rules, decision process, and expertise
• Effective leader who motivates and builds synergistic teams that achieve peak productivity levels
• Act as a coach and mentor and managed resources across onsite and offshore locations
• Subject Matter expertise in SWIFT Payments, AML, KYC, Sanctions and Compliance
• Strong Knowledge of SDLC - Waterfall and AGILE methodology
• Expertise in developingWork Breakdown Structure,Project Schedule,Project status reports
• Proven ability to bridge technology and business goals to provide productive solution
• Facilitatedweekly/monthly status review meetingsto keep SME’s, stakeholders, executive staff and team members apprised of goals, project status, resolving issues and conflicts
• Managed multiple Regulatory and Compliance projects for the Fraud and Reporting department
• Adaptable to emerging technologies, ambiguous situations and enjoy new challenges
• Exceptional planning and presentation skills with keen abilities in delivery
• Excellent analytical, problem-solving, and decision-making skills
• Exceptional interpersonal skills with ability to gain the confidence and respect of senior executives
• Proven ability to communicate and work with staff at every level of the organization

TECHNICAL SKILLS

• Project Management
• Business Analysis
• Planning & Scheduling
• Vendor Management
• Process Improvement
• Budget Development and Control
• Risk Management
• Quality Assurance Management
• Microsoft Project Clarity
• Open Workbench AtTask
• SDM JIRA HP Quality Center
• Microsoft Visio Microsoft Access

PROFESSIONAL EXPERIENCE

Senior Project Manager

Confidential

Responsibilities:

• Managed the SWIFT Infrastructure & Software Upgrade program within the Regulatory portfolio
• Provide expert leadership and oversight to highly complex, visible and large budget programs and bring successful completion on time, on budget and to customer satisfaction delivering project business benefits
• Manage a group of related projects running concurrently for the payments business line through assigned project team.
• Interact with executive leadership (Vice Chairman, CIO, CTO, SVP and EVP) on a regular basis for program status communication, financial updates, and project sponsor mentoring of their roles/responsibilities
• Act in the capacity of the most valued Program Management resource for consultation by executive leadership
• Manage conflicting projects, environments, and resources and recommend appropriate sequencing/mitigation plan.
• Manage vendor relationships, contract negotiation and reconcilement of vendor invoices and hold vendor accountable to cost/schedule/quality deliverables. Effectively manage vendor code release management.
• Managing complex multi-function delivery relationships with BRM, EPMO, Vendor, establish relationships of trust with management and colleagues; and driving consensus across the organization on difficult topics
• Provide performance review feedback and development recommendations for project team members to their managers.
• Accountable for CIF stream deliverables of the multimillion dollar Core Banking program
• Effectively prepared and managed the project execution plan considering all the dependencies
• Efficiently evaluated project needs and delegated assignments across cross functional teams, application support teams and vendors
• Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline
• Identify risks/bottlenecks and keep project moving forward while minimizing conflicting priorities
• Regularly communicate to Program Management about project progress to ensure necessary resources have been allocated and to ensure that project will be delivered in a timely manner
• Worked in a Waterfall approach but ensured activities were not stalled by constantly tracking activities and managing stakeholders
• Defined high level responsibilities and objectives for members of the project team
• Active member of the program strategy team and played a vital role in building the playbook related to the processes, procedures and dependency flow within the program
• Ensure quality is achieved as planned. Enable quality assurance and quality control is appropriate
• Close all project documentation and archive appropriate records
• Used tools like Microsoft Project, Visio, Rational at various levels for effective project management
• Captured lessons learnt and recorded them on the program share point

Project Manager

Confidential, New York

Responsibilities:

• Accountable for End to End delivery of multiple projects managing 25+ team members
• Focused teams on business objectives and tracked progress to ensure project milestones were completed on Time, Budget, and Quality and with the desired results.
• Moved between Agile and Waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Anticipated and managed change effectively in rapidly evolving global business environments.
• Applied Risk Management methodologies to assess technology risks and ensured all identified project risks have been mitigated.
• Managed Quality Assurance effectively based on ISO 9000 standards
• Communicate project performance progress to stakeholders in a consistent manner
• Identify potential process improvement initiatives and recommended enhancements to project and business related processes, policies, practices and procedures on an ongoing basis
• Scheduled and implemented PMR process and associated training and development activities
• Hands-on experience on tools like Office 365, Clarity and PeopleSoft for project resource and financials management.
• Interfaced with business users, through facilitated workshops and interviewing, to establish proposed system functionality, project scope and user requirements
• Actively participated in Design, Development & Testing Phase with technical team for Requirement
• Updated BRD based on accepted Change Requests and managed the Change Request process
• Perform GAP analysis, SWOT analysis, Market Research, analysis of product prices, Risk analysis, Cost-benefit analysis, ROI analysis, and User acceptance testing (UAT)
• Update the deal data on CDO Suite and prepare Status Reports
• Extensively work on MS Access, Excel, Word, PowerPoint, and MS Project

Project Lead Engineer

Confidential

Responsibilities:

• Single Point of Contact between the Project Team, Customers, Vendors and Project Manager
• Involved in the preparation of the Project Charter and PM Plan.
• Worked with operations staff to identify and map detailed current processes, identify gaps and failure points, perform root cause analysis and develop functional and non-functional requirements that supported overall strategy, goals and objectives
• Project Scheduling, Resource Management and Vendor Management
• Co-ordinate the Day to Day Activities of the Project
• Responsible for monitoring the project in line with Schedule and Quality
• Assist the Project Manager in the preparation of the Project Schedule and Budget
• Liaison between the Project Team, Customers, Vendors and Project Manager
• Responsible for monitoring the project in line with Schedule and Quality
• In-charge of Configuration Management throughout the project
• Conducting user and stakeholder interviews at (including JAD sessions) both in-house and client locations to gather and analyze requirements as well as modifying requests from the user to upgrade or change the business specifications for the product.
• Interacted with the developers to explain the proposed changes and understand the system requirements to handle these changes
• Conduct User Acceptance Test, developing and maintaining quality procedures, and ensuring that appropriate project documentation is in place
• Conducted user interviews, gathered Business requirements, FRS’s and analyzed the requirements using MS Visio and Requisite Pro
• Identified, researched, investigated, analyzed, defined and documented business processes.
• Prepare Use Case and Functional Specifications
• Also developed training materials and executed user training