Summary

• Full project life cycle change and project management utilizing PMLC and SDLC processes
• Budget management in excess of 5 million, project teams of 100 members
• Extended-range technology background including software development and infrastructure
• Business process engineering
• Vendor services management of resources, deliverables and components
• Implementation of PMO and common project management processes utilizing PMI standards
• Director of Service Delivery for national consulting firm
• Consultant manager of staff resources
• College instructor of business school courses
• Implementation of SEI Capability Maturity Model for software development environments
• Six Sigma based methodology

Experience

Confidential

Senior Project Manager Contractor

• Performed end-to-end project management as the Change Manager for a 2.6 million global trade initiative involving US-based and international project teams.
• Responsible for planning, execution, control and close out against defined project scope and budget.
• Teams included program executives and business sponsors, operation leaders, local operation SMEs, multiple technology leaders, risk, compliance and legal representatives and users participants.
• Managed business expectations and traceability of the project scope, CTQs and ROI.
• Facilitated development of business requirements BRD with business, operations and technology.
• Utilized SharePoint, Discovery and ECMS to promote collaboration and accountability with project participants and management.
• Responsible for project deliverables including software requirements SRS , development specifications SDS , development plan SDP , user test, system test and deployment plans.
• Managed the overall project timeline and detailed project plans incorporating activities, deliverables and milestones of trade operations, risk, release management, compliance and all technology teams.
• Managed change control process presenting strategic changes to Sponsor and other program leaders.
• Responsible for management of project budget and team member allocations utilizing internal tools.

Confidential

Change Manager Level III Contractor

• Performed full project management life cycle to automate the manual business process establishing and maintaining mortgage bankruptcy legal packages MFR .
• Facilitated development of business requirements through JAD sessions with presentation and reviews with line of business executives, operational and technology leaders.
• Managed change control process for requirements and measurements throughout all project phases.
• Facilitated JAD sessions at the BRD impact, HLD and LLD milestones.
• Tollgate presentations to program leaders including budget updates, risk reviews, project accomplishments and next phase detailed activities.

Confidential

• Developed the technology budgets for twelve internal and multiple external vendor groups with monthly forecasts. Provided weekly actual updates to variances within three percent.
• Coordinated cross application design sessions, developed deliverable and milestone project plan.
• Facilitated weekly meetings with managers of application and network teams.
• Oversaw the QA efforts including initiative test plan documents.
• Represented the overall initiative to integrated release management for entry, planning, signoff and deployment updates.
• Managed initiative project plans and weekly progress reporting to technology executives and bankruptcy leaders.
• Maintained Nexus, ECMS, Clarity and PPR systems.
• Responsible for project documentation sharing utilizing SharePoint and Discovery.
• Courses Completed: Global Change Policy, Delivering Change and Project Management Framework Navigating the Program, Project, and Risk Tool PPR Introduction to Agile and ECMS Execute.

Confidential

Sr. Technical Delivery Manager Contractor

• Responsible for end-to-end project management of multiple initiatives with the Reg Z and Northwest integration programs.
• Created FMEA, Project Change and Communication Plans and Control Plan.
• Dispatched BRD, gathered impacts from technology groups, assembled appropriate participation, and facilitated design kickoff.
• Produced initial project budget based on technology impacts from BRD review, updated upon completion of technology design.
• Responsible for actuals of indirect expenses within five percent and direct expenses within three percent of PCM forecast.
• Completed end to end traceability matrix using the Nexus tool.
• Oversaw test planning and execution activities with QA lead. Coordinated UAT data requirements and activity planning based on SIT functionality.
• Supported deployment planning and activity as part of integrated release process.
• Provided support from home office.

Confidential

Change Manager/Project Manager Contractor

• Vendor software upgrade initiative involving retrofitting custom components, network upgrades to test and production environments, prototyping and training.
• Reported to Project Sponsor and Champion.
• Responsible for BRD development and approval.
• Coordinated deliverables based activities with software vendor, internal technology and network teams.
• Responsible for marketing prototypes and leading the evaluation with business and operations partners.
• Created technology WBS and milestone based project plan.
• Provided weekly status reporting and monthly updates during executive review meetings.
• Functioned as User Acceptance Test Manager and QA Leader.
• Managed the planning and execution of training activities.
• Developed deployment plan and managed activities to final acceptance by business partners.
• Provided support from home office and on-sight as required.

Confidential

Senior Technology Delivery Manager Contractor

• Managed version upgrades to Solaris and Oracle for twenty five test and production servers.
• Created BRD, dispatched and assembled technology impacts.
• Responsible for review and update of the System Architecture Designs.
• Established common documentation for all servers including specifications history and usage.
• Developed and managed the change control process for events impacting budget, timeline or significant deliverables.
• Maintained MS Project-based project plans for actions and deliverables from NCG participants, external vendors, SIT testers and UAT accepters.
• Provided weekly status and Clarity updates.
• Created and updated project FEMA and Control plan.
• Managed SIT testing activities.
• Created detailed plans and coordinated deployment efforts from internal and external resources.

Confidential

Change Manager Contractor

• Managed development of a verification key fob for online banking targeting small business and high net worth individuals.
• Reported to Project Champion, responsible for business and technology components for the development, acceptance and deployment of innovation.
• Created project risk document and updated with mitigation plans.
• Responsible for presentation to and approval from risk, compliance and legal.
• Managed prototype evaluation and technology impact of various alternative products.
• Presented progress updates to executive management.
• Coordinated marketing and associate training efforts including deliverable planning and scheduling to coincide with technology deployment.
• Provided full life cycle project management including ECMS/Clarity activities and deliverables, PCM forecasting, MS Project based task and deliverable management and weekly status reporting.

Confidential

Change Manager Contractor

• Managed iterative development and deployment of online product review program for eCommerce.
• Responsible to Project Champion and Project Sponsor.
• Facilitated JAD sessions to complete business requirements.
• Managed evaluation of alternative product review content providers.
• Managed program scope based on internal testing and limited customer trials.
• Responsible for risk, legal and compliance review and approval of requirements and final product plan.
• Created and managed project documentation including Control Plan, FMEA, project plan, design documents, budget forecasting.
• Coordinated training and marketing plans for concept proofing and phased rollout.
• Managed technology leads and TCOE resources with weekly workgroup meetings, project planning, deliverable reviews and budget forecasting.
• Facilitated end-user evaluation and business signoff.

Joseph Michal experience with Bank of America continued

Confidential

Change Manager Contractor

• Managed multiple initiatives deploying security upgrades and online product functionality.
• Managed initiative to automate KTC customer data combine to reduce customer information duplication on The W.
• Responsible for BRD development and approval by Project Sponsor.
• Managed overall MS Project based project plan.
• Responsible for project funding and budget forecast updating in PCM.
• Completed weekly status updates, presented monthly project review to eCommerce executives.
• Responsible for project FMEA and project Control Plans.
• Managed review and approval by risk, legal and compliance representatives.
• Managed technology lead and the planning and execution of technology budget forecast, solution designs, development progress to schedule and component promotion for TCOE managed integration testing.
• Created traceability matrix document from BRD requirements through SIT plan.
• Facilitated UAT testing and end-user and business approval for deployment.
• Managed initiative deployment activities with integrated release.
• Responsible for project shutdown and document archiving.

Confidential

Senior Consultant:

• Program manager for infrastructure initiative to upgrade and replace 45,000 desktop systems throughout the national banking concern. Responsible for resource and activity planning and management reporting of over one hundred simultaneous in-flight initiatives.
• Initiated and managed the Program Office for the 35 million program. Responsible for standard tools and processes for managing the deployment of desktop systems to over 250 locations across the country. Developed project review process to monitor project management activities to the established standards. Oversaw the inspection process and performed inspections of the large sites.

Confidential

Director Regional Service Director

• Established and managed the system testing and quality assurance teams for integrating the data systems of two merging national financial institutions. Established repeatable processes including project flow, project management deliverables and QA review points. Hired/ terminated resources and managed client expectations to established agreements.
• Managed regional sales and delivery of software testing and quality assurance practice. Responsible for sales presentations, technical solution design, project staffing and engagement management.

Confidential

Principle Consultant, Strategic Advisory Services:

• Managed projects developing Web-based, data delivery applications for the leading power generating equipment information organization. Facilitated future-state sessions with senior client management to develop the optimal strategies and tactics for transforming the business from electronic-based to full, Web-based.
• Developed a uniform Engagement Management Methodology for successfully closing, planning and delivering project-based, e-commerce engagements consistent with PMI Standards. This methodology is used for consulting engagements valued at 40 million annually. Developed the Project Office position to formally review enterprise-managed projects according to the accepted Project Management methodology.

Confidential

Consulting Manager:

• Directed the applications management engagement with a Fortune 50 telecommunications company. Responsible for 15 Human Resources applications, 12 million annual budget, five project managers, and a team of over 100 resources. Managed a process re-engineering effort that led to the successful review at Level 3 of Software Engineering Institute's Capability Maturity Model SEI CMM . Established quality assurance program, formal software development and support practices with resource training.
• Project managed the commercial lockbox applications for a national banking concern. Developed and presented the proposals, and presented internal staffing plans and profitability projections. Led executives through the risk management analysis of outsourcing. Developed the organization's IS/User structure and systems development methodology. Conducted financial analysis of ongoing operations cost studies and projections of future business for Board of Directors and potential investors.
• Managed the enterprise software upgrade project for a large PC manufacturing concern. Responsible for project executive communications, resource planning, risk management, overall project acceptance and budget in excess of 25 million. Managed the master project plan, the daily activities of internal and external project resources and leads. Delivered project on-time and within specified budget.

Confidential

Project Manager Commercial Loan Systems:

Responsible for the conversion of commercial loan systems to the MVS/ COBOL-based SYSTEMATICS CL software package, including user interface, data analysis of source and target systems, conversion program development and testing administration. Merged the SYSTEMATICS Installment Credit data from purchased banks. Responsible for software development, support and maintenance of the commercial loan and collections systems for the bank consisting of over 850 programs and three million lines of COBOL code.

Confidential

Instructor:

Part time instructor of upper-level management, marketing and economics courses.