SUMMARY:

• Track record of managing projects that successfully delivered business benefits
• Led teams, and managed projects, comprising multi - site (virtual) resources.
• Resources included SME’s, BA’s, Tech Lead’s, Developers and Testers
• Experienced in aligning and working with teams comprising resources from internal organization units, consultants and vendors
• Experienced in systems selection; and implementation program and project management; RFI- and RFP-based evaluation process, SOW’s and vendor management
• Experienced in the development of IT strategy and roadmap, benefit tracking and reporting
• Takes ownership and accountability of every aspect of the project/ program
• Experienced in building and maintaining relationships with key stakeholders and client representatives
• Possesses strong communication, facilitation and organization skills
• Managed projects using agile and waterfall approaches
• Experienced in MS Office, Project, SharePoint and Visio.

PROJECT EXPERIENCE:

Confidential, New York, NY

Project Manager

Responsibilities:

• Managed a portfolio of projects for HR, Finance and other corporate applications
• Carried out business analysis for several business-critical and ad-hoc projects
• Led business process re-engineering and assisted business with the implementation of the new processes and in the definition of requirements
• Carried out pre-implementation testing and assisted with user acceptance testing
• Coordinated implementation of infrastructure and interfaces with third parties
• Managed projects involving web-based and mainframe environments
• Prepared bi-weekly status reports and made presentations to senior management.

Confidential, Iselin, NJ

Senior Project Manager

Responsibilities:

• Performed the overall day-to-day management of the projects to ensure that project objectives were achieved within time, cost and quality constraints
• Defined the scope of the projects in collaboration with senior management
• Prepared and maintained project plans based on agile methodology
• Served as the primary point of contact for all project-related issues, including tracking and resolution of issues
• New-hire onboarding - Owned new hire onboarding, and ensured basic level of organization/ team/ process education was complete
• Tracked and carried out executive reporting on a $5m project portfolio
• Managed a portfolio of business-critical and DR-related application and infrastructure projects
• Accountable for the final project management evaluation review with stakeholders for approval upon project completion.

Confidential, New York, NY

Senior Project Manager

Responsibilities:

• Managed the implementation of IBM Messaging Infrastructure, and the design and implementation of an Enterprise Service Bus
• Managed the transformation of the membership enrollment process to near real-time for subscriptions originating from the New York State of Health Marketplace
• Ensured project objectives were understood and met, ensuring that the Project Team members understood the requirements
• Ensured that the project business and IT requirements were captured, documented and signed off
• Designed detailed project plans, which identified needs and defined major tasks and milestones, based on scope, resources, and budget
• Monitored project milestones and phases to ensure the projects were on schedule and generally on track for successful completion. Took corrective actions through escalations and approvals of the steering committee when a project showed signs of variance in schedule, resources, effort, scope or quality
• Coordinated test plans, test scripts for user acceptance testing; and coordinated the UAT process with client representatives
• Liaised with vendors in relation to the project
• Liaised with the Quality Assurance team to ensure that project was tested and that test plans were aligned with project requirements
• Tracked and reported actuals as compared to the budget and effectively managed the project to successful completion within tolerances.

Confidential, Newark, NJ

Portfolio and Project Manager

Responsibilities:

• Managed the $3m+ delivery of Tivoli security implementation services and of the design and development of a new user interface for the health insurance company’s Member Portal
• Managed the implementation of identity and access management for the Consumer Portal, which was integrated with the Healthcare Insurance Marketplace
• Ensured all stakeholders were adequately consulted and were satisfied with each deliverable as it effected their specialist area
• Managed project scope and change control and escalated issues as necessary to the PMO and the steering committee
• Adjusted and revised estimates when necessary. Accountable for the approval and sign-off of the project plan with all affected project stakeholders
• Reviewed the quality of the work completed with the project team on a regular basis to ensure that it met the project standards
• Managed project risks and developed contingency plans
• Reported project progress to the steering committee to ensure project’s overall direction and integrity
• Owned the overall progress and use of resources
• Responsible for the capture and reporting of required project management and benefit realization metrics, and documenting lessons learned at the end of each project phase.

Confidential, Livingston, NJ

Portfolio and Project Manager

Responsibilities:

• Managed the enterprise effort for the RFI- and RFP-based selection and implementation of managed print services for reducing annual operating expenses by $5m+
• Managed the consolidation of Service Desk, Technical Support and Field Services supporting 10K+ users with the organization unit that supported 20K+ users
• Managed a world-wide engagement for software audit on mainframes, mid-range and open systems, being performed by a global services firm
• Successfully managed the RFP-based vendor selection, and transition, for desktop support services, that is saving $2m annually
• Managed the successful consolidation of command centers for data centers, resulting in annual savings of $1m.

Confidential, Parsippany, NJ

PMO Project Manager

Responsibilities:

• Managed a vendor-delivered multi-million $ project to implement new processes, systems and organization changes for performance improvement across 7,000+ global properties
• Developed, agreed and managed Statements of Work (SOW’s). Coordinated and facilitated Elaboration and Construction of multiple sub-projects
• Managed the planning and execution of Quick Wins; and shared the lessons learned
• Managed estimation, planning, budgeting, forecasting and tracking. Used Clarity, SharePoint, MS Project and MS Office extensively.

Confidential, New York, NY

Project Manager

Responsibilities:

• Managed a program, projects and maintenance tasks, using waterfall and agile methodologies; Maintained the rolling roadmap, and Coordinated stakeholder priorities, and set execution priorities for projects, tasks and production issues
• Managed the June 2010 launch of the redesigned Today’s Paper section on wsj.com; the April 2010 and January 2010 launches of the New York and Small Business sections, respectively
• Managed the product development for providing folder and content management capability to subscribers. “My Journal” of wsj.com went live early-2010, and a major enhancement was launched within two months
• Coordinated and managed resources in a matrix environment; and reported to PMO, business and product management.

Confidential, Pittsburgh, PA

Project Manager

Responsibilities:

• Assisted business and product development with the preparation of business requirement documents i.e., business proposals/ cases
• Managed scope and change requests; carried out impact analysis and presented options with variations of scope and time for business decisions
• Maintained project documentation on SharePoint; and on Visual Intercept Manager (VI) and Team Foundation Server (TFS) depending on the technologies specific to each project
• Carried out critical path analysis, and worked with stakeholders to address relevant issues
• Prepared weekly reports, which included various metrics, for management reporting.

Confidential, New York, NY

PMO Project Manager

Responsibilities:

• Planned, executed and coordinated PMO tasks, in coordination with the sponsors and other stakeholders
• Followed up with issue/ risk owners in tracking probabilities of occurrence, mitigation plans, and closing out their items
• Assisted business process owners with review of a vendor’s processes and systems, which were integrated with the legacy applications.

Confidential, Herndon, VA

Project Coordinator

Responsibilities:

• Managed project budgets, variances, and obtained approvals, as necessary, to meet business requirements
• Presented status and critical items to managers on an on-going basis
• Ensured final deliverables were satisfactory and met expectations of the stakeholders.