PROFESSIONAL SUMMARY

• PMP certified Professional, Scrum master certified and active PMI member wif steep and consistent learning curve
• Over 11 years of IT experience in Project management, Quality Assurance and Business Analysis
• Extensive knowledge of latest PM methodologies including Scrum, Agile, Lean SDLC and (C)ALM.
• Proven experience in researching, validating, suggesting, vetting, negotiating most cost effective tools, services and process, integration, customization, content migration and training
• Extensive experience and SME in Rational, Microsoft, HP Mercury and SharePoint tools
• Project Scope, risk, Schedule, budget and time management
• Team management, team building conflict resolution
• Stake holder management, Team building and Team management
• Risk mitigation, transference, delegation and negotiation
• Scope and change management, WBS, PBI grooming
• Product backlog prioritization, Activity sequencing, activity scheduling and resource leveling
• Requirements gathering and documentation, GAP analysis
• Business use case models, uml diagrams, User interface diagrams, design and screen specifications
• Business process improvement, systems requirements gathering, business systems analysis
• Installed, Integrated, Configured, Customized and mentored Rational, HP and Microsoft tools
• Developed Visio flowcharts to for Systems Analysis, Process implementation and improvements.
• Automation test frame work and Performance testing using RPT, LoadRunner, RFT and QTP
• Integrated Rational, HP and Microsoft tools in all feasible ways to accomplish streamlined data syncs across all departments and all user groups to properly stay connected wif live data
• Generated reporting of all levels and all forms (budget, work burn down, schedule, resource allocation, earned value, forecasting, issue, etc)

TECHNICAL SKILLS

PM Methodologies: Waterfall, Agile (scrum, Lean SDLC), ALM, CALM, CMMI

Operating Systems: MS - DOS, Windows 95/98/200n/XP/NT, UNIX, TOMCAT

Languages: C, C++, SQL, PL/SQL, Java EJB, J2E, PeopleSoft, VB scripting, .Net, UML, TSL, Shell, pearl

Databases: Oracle8i/9i/10i, DB2, MS-Access, MS SQL Server 2003, 2005

Tools and Software: Scrumwise, Mingle, SharePoint, MS project, Rational tools (RFT, RPT, ReqPro, CQ, Insight, RMC, RQM, RRC, RTC), HP Mercury tools, MS Visio, Office, Remedy, Clarity.

Browsers: Internet Explorer; Netscape Navigator; Fire Fox; Chrome

Web/application Servers: Web Logic server, Web Sphere

PROFESSIONAL EXPERIENCE

Confidential

IT PM (Agile Lean SDLC)

Responsibilities:

• Managed communication wif 140 External partners and 15 Clearinghouses.
• Managed and monitored tasks and ICD10 initiative activities of 30-40 cross platform resources like BAs, QA leads, IPT leads, across internal Confidential teams.
• Developed program level and project level plans, WBS, Resource Matrix, communication plan and issue logs as part of project initiation efforts.
• Mentored PMs, Developers and Leads in teh PMO methodologies and standards for managing risks, issues, requirements and queries from external partners
• Facilitated external Partner questionnaire related to Confidential ICD10 testing process questions, file transfer to file delivery and QA setup for 837 processing
• Managed 837 file arrival, allocation and validation; 835 report, L1/L2 reports and delivery to client after internal review.
• Tracked Sender ID, receiver ID match and notified of missing IDs for 820, 834, 835 and 837 file transactions.
• Managed internal issue and defect allocation and monitoring to QA, IPT and EDI teams.
• Prepared training documentation for teams and mentored teams in teh Process methodologies.
• Generated budget template for resources by role, team, PVID task and aggregate per quarter and year.
• Facilitated internal meetings from leads and POCs from QA, EDI, IPT and external consultants to address external partner inquiries, needs, reports and overall project progress reporting
• Developed Project scope, budget, resource, schedule and risk management plans.
• Logged, monitored, assigned, reviewed and managed issues, defects, Enhancement requests, and Tickets
• Developed dynamic drill down Budget log, graph and program progress reports.
• Developed and managed Process flow diagrams tracking activities across cross platform teams like IPT, QA, PE and C, EPRA, Conductor teams and external partners
• Tailored and updated process flows to accommodate teh variety of dynamic and constantly evolving Confidential project methodologies from Waterfall and Agile to Lean SDLC.

Environment: Agile environment, Lean SDLC adaptation, Waterfall, IBM jazz platform (RQM, RRC, RTC), Clear Quest, Clarity, Requisite Pro, Rational Insight, SQL server 2005, MS Office (Excel, Access, PowerPoint), MS SharePoint 2010

Confidential, Tampa

PM/Scrum Master

Responsibilities:

• Initiated projects, change management and setup custom process flows for State health care projects involving WIC, EBT, ECR, PedNSS and PNSS.
• Developed Product sprint backlog items, scrum burn down reports, User stories, DoD rules, Scrum release plan.
• Facilitated and monitored daily scrum, effort estimation (planning poker), review and retrospective meetings
• Defined Scrum roles and mentored scrum process, meeting rules and other relevant agile methodologies.
• Integrated, Configured, Customized, managed and mentored SharePoint and MS project tools.
• Acted as information radiator for team progress, impediments and outstanding risks and escalated organizational impediments to PMO.
• Developed program level and project level plans, WBS, Resource Matrix, communication plan and issue logs as part of project initiation efforts.
• Mentored PMs, Developers and Leads in teh PMO methodologies and standards for managing
• Worked in a remote support environment addressing project related issues and resource allocations as demanded by each state agency.
• Created user input forms and sheets to draft lessons learned and implement best practices
• Managed migration of assets from each legacy state tool to Confidential supported tools (IBM, and MS tools)
• Prepared training documentation for teams and mentored teams in teh PM Process methodologies.
• Formed and managed scrum team and team building activities and resolved communication issues.
• Developed Project and change management processes of Medicaid Management Information System (MMIS) for teh state of CA (CA MMIS), MO, NM and ND.
• Developed enterprise QA Process, QA architecture, QA Team, Reporting and Metrics.
• Logged, monitored, assigned, reviewed and managed issues, defects, Enhancement requests, and Tickets
• Developed dynamic drill down Budget log, graph and program progress reports.

Environment: Agile environment, IBM jazz platform (RQM, RRC, RTC), Clear Quest, Clarity, Requisite Pro, Rational Insight, SQL server 2005, MS Office (EXCEL, Access, PowerPoint)

Confidential, Chicago IL

PM

Responsibilities:

• Developed Reporting Standards, Metrics and Forecasting techniques for all program initiatives
• Initiated teh enterprise standard for QA reporting both project health wise and effort wise at all levels (Program, lead, users) following lean SDLC methodology
• Used MS SharePoint, RQM, MS Excel, and PowerPoint to develop most up to date live reporting.
• Mentored QA leads, UAT leads, IT PMs, SIT leads and other stakeholders on reporting procedures and reporting process updates.
• Mentored creation of Test Plan, Test Strategy, Test metrics, Test Cases, Test Script and Test Execution to all team members
• Mentored streamlined Release management through IBM set of tools for source and version control
• Managed daily dynamic Status dashboard displaying test cases, defects and requirements by several criteria like priority, functionality, release, status, severity etc.
• Developed dynamic pivot table graphs published to SharePoint as Excel services.
• Developed dashboards, viewlets and reports in MS Excel and SharePoint
• Customized, configured and managed RQM and CQ project setup to tailor to teh usage and reporting needs at all levels (testers, leads, managers and Executives)
• Documented teh process methodology, resource level matrix, role assignment, Budget and cost estimation, WBS
• Developed dynamic Budget estimation template using MS EXCEL and MS PowerPoint dat automatically calculates and updates teh earned value and cumulative graphs on teh time axis.

Environment: Agile, Lean SDLC, IBM jazz platform (RQM, RRC, RTC), Clear Quest, 820, 834, 835, 837 transactions, Requisite Pro, Rational Insight, SharePoint, MS Office (EXCEL, Access, PowerPoint), MS Project

Confidential, Atlanta

PM (Scrum Master)

Responsibilities:

• Developed Product sprint backlog items, scrum burn down reports, User stories, Definition of Done, Scrum release plan.
• Facilitated and monitored daily scrum, effort estimation (planning poker), review and retrospective meetings
• Defined Scrum roles and mentored scrum process, meeting rules and other relevant agile methodologies.
• Conducted and facilitated in user stories, requirements gathering through JAD sessions and client interviews wif Bas, Developers and Testing teams.
• Acted as information radiator for team progress, risks and issues.
• Performed team building activities to resolve team communication issues.
• Managed and monitored meetings minutes across all project teams and update teh Project documents in SharePoint.
• Integrated, Configured, Customized, managed and mentored RQM, CQ, RRC, RTC and Microsoft tools
• Systems Analysis, Process improvement and Best practices are derived as part of solutions to client needs and other SLAs
• Monitored, triaged, worked on and resolved issues and tickets on a weekly basis
• Managed and mentored scrum team and acted as chief solution lead during design discussions.
• Audited monthly resource requirements for each state agency based on teh project needs, resource utilization and delivered cost center billing reports.

Environment: Scrum, IBM jazz platform (RQM, RRC, RTC), Clear Quest, Requisite Pro, Rational Insight, Systems Analysis, SQL server 2005, MS Office (EXCEL, Access, PowerPoint)

Confidential, Chicago IL

PM (Agile Lean SDLC)

Responsibilities:

• Integrated, Configured, Customized, managed and mentored RQM, CQ, RRC and RTC tools
• Developed Program reporting needs for HIPAA 5010 Project and initiated teh enterprise standard for QA reporting both project health wise and effort wise at all levels (Program, lead, users)
• Developed teh Test Progress report template to be developed by teh Insight reporting team and published various extracted data into SharePoint Lists, Reports and KPIs
• Created SharePoint Meta data source, Database, Document libraries, Trusted file locations, Sites and Sub Sites, User roles, Groups, WebPart types etc
• Managed and monitored meetings minutes across all project teams and update teh Project documents in SharePoint.
• Helped team adapt to teh RQM process, test plan organization, test execution and reporting techniques to make teh best use of teh tools functionality
• Trained team in lean methodology, agile principals, best practices and iterative software development principals.
• Implemented Quality management process methodology to properly align and constantly communicate wif teh BA and development teams. Extensive care is taken to bridge teh GAP between teh changing requirements and information reaching teh developers to ensure reduction in code and resource wastage.
• Scheduled, monitored and managed team meetings to facilitate proper communication of work efforts and deadlines to properly sync wif each team schedule and minimize overall project lag
• Managed project budget and schedule variances using custom excel charts, pivot tables, SharePoint and MS project live reporting tools
• Automated budget and task burn down charts using available tools (MS SharePoint, IBM tools mostly) to automatically update teh aggregated numbers based on constantly changing team members and resource availability
• Monitored, tracked, triaged and resolved weekly issue and rick log

Environment: MOSS 2010 (SharePoint), MS project Server, IBM jazz platform (RQM, RRC, RTC), Clear Quest, Requisite Pro, Rational Insight, SQL server 2005, DB2, MS Office (EXCEL, Access, PowerPoint), Windows XP Professional, VB .net scripting, CSS, Quality Center

Confidential, MA

Scrum Master

Responsibilities:

• Developed a common Project and change management process flow to be followed by all teh projects across teh HR/CMS, Confidential and OSC departments of teh common wealth of MA
• Acted as PMO subject matter expert in implementing Schedule tracking, project plan, Work breakdown and other project documents readily available and updated from all stakeholders.
• Team management, resource management, team building, team communication and team collaboration.
• Developed Product sprint backlog items, scrum burn down reports, User stories, DoD rules, Scrum release plan.
• Facilitated and monitored daily scrum, effort estimation (planning poker), review and retrospective meetings
• Defined Scrum roles and mentored scrum process, meeting rules and other relevant agile methodologies.
• Managed teh development of a complete project documentation, communication and reporting
• Involved in tool selection, comparison, demo and price negotiation for QA tools and support services to be implemented
• Took ownership of planning, monitoring, analyzing and weekly project progress, outstanding issues, risk log and mitigation strategies
• Prepared training material for users to quickly learn teh role specific tasks only
• Resolved issues wifin teh team and wif other teams on depending tasks, resources, sharing and transference risk based on resource availability across organization.
• Developed issues, enhancement and defect forms on SharePoint to correctly delineate and identify project tasks related to quality, coding, configuration, functional and business
• Customized teh process flow to correctly address teh client needs and added additional custom fields, document types, presentations, reports, workflow, queries, dashboards, categories, enumerations in RQM integrated wif MS project
• Documented best practices and process improvements for easy access to all departments for review
• Submitted weekly status report to teh program manager for overall task status, team performance report as scrum burn down charts across projects, backlog items being moved to future scrum etc
• Coordinated and assisted UAT during UAT testing (group of 60-90 users for 6 weeks time)

Environment: Scrum, Agile, MOSS 2010 (SharePoint), Rational Jazz tools, LoadRunner, MS project, IBM jazz platform (2.0), middleware, SQL server 2005, UML, Windows XP Professional, VB scripting, Quality Center

Confidential

PMO Scrum Process Mentor

Responsibilities:

• Developed Standards, methodologies and process enhancements for all projects to streamline teh whole SDLC effort across teh closely dependent project areas
• Administered QA, BA and PM metrics for all projects across Pennsylvania Department of Health
• Developed PM Strategy, Scope, Budget plan, WBS, Risk management, communications plan, Quality plan, Task sequencing and resource allocation plans in SharePoint integrated wif MS Project
• Installed Clear Quest and later migrated to Rational Jazz tools to streamline Requirements gathering, QA process. change management process and automated functional and load testing
• Generated UML process diagrams, use cases, use case diagrams, User interfaces, Requirement types and templates.
• Mentored Scrum process to teh team members and acted as point of contact to halp resolve any implementation questions
• Integrated ClearQuest and ClearCase wif RTC and added java and .net plug-ins for running build scripts and define build engines for streamlined source control, versioning and configuration management
• Installed, configured and setup Rational Asset manager on windows 2003 server and integrated wif RRC and MS Project tools and generated a common dashboard to view teh project snap shots for all projects in one place
• Scheduled, monitored and conducted training sessions for using rational tools RFT and RPT as part of Functional and performance test automation framework development.
• Trained QA team on how to use Test Plan and Test lab modules in integration wif RFT to develop manual scripts and code automated scripts using eclipse client of RFT
• Trained developers on how to use Rational clear case integrated wif SVC source controlling tool for code and configuration management and version control
• Managed and monitored build and build release activates for all project phases
• Trained developers on how to use defects module to filter defects assigned to them and how to change them to resolved state once teh defect is fixed
• Conducted internal meeting wif ADAs and Leads to discuss teh priority, severity, risk and mitigations for trouble tickets, enhancements request and emergency requests
• Managed and updated Project plan documents including communications, Risk, project schedule Scope, WBS, BRD and Quality management plan
• Conducted Change Control Board (CCB) meeting every two weeks to prioritize defects, enhancements, risk logs and issues.
• Held daily scrum meeting wif teh QA team to discuss teh tasks and assign/re-assign man hours for existing tasks on a daily basis
• Developed BRD, Screen specifications, Use cases, Testing methodology, Test Plan and Test strategy for various inter-related projects dependent on each other for initiation and completion.
• Implemented QA execution process based out of teh developed and approved Test artifacts
• Approved and rejected QA approval for each build based on teh defect density standards established (Established defect density threshold for QA pass scenario)

Environment: Agile Scrum, Rational Performance tester, Rational Functional Tester, Rational Legacy tools (ClearQuest, Test Manager, ReqPro etc), Rational Asset Manager, SharePoint, Remedy, Rational Jazz Platform (RTC 2.0, RQM 1.0), SQL server 2005, Windows XP Pro, VB scripting, TSL, MS Project

Confidential, PA

Scrum Master/QA Manager

Responsibilities:

• Managed Project team and collaboratively developed Project artifacts (Project plan, WBS, Test Strategy, methodology, test plan, execution schedule, metrics, traceability matrix, reporting standards etc)
• Gatheird Client requirements from all business partners using JAD sessions, client interviews and exploratory testing techniques and documented them into Rational requisite pro
• Scrum methodology is used and WBS is broken down into sprint deliverables using MS Project
• Scheduled, Planned and monitored teh daily scrum and sprint backlog meetings all through teh major sprint releases of teh project
• Assigned tasks, issues and defects to developers, testers and other team members
• Involved in price negotiations for project related contracts and services and developed cost benefit analysis to halp prioritize and choose between third party services and contracts
• Updated defect statuses for assigned, fixed, resolved, validated, closed, removed, revoked and deferred defects and constantly monitored teh application and defects for each new deployment of code
• Developed Product sprint backlog items, scrum burn down reports, User stories, DoD rules, Scrum release plan.
• Facilitated and monitored daily scrum, effort estimation (planning poker), review and retrospective meetings
• Defined Scrum roles and mentored scrum process, meeting rules and other relevant agile methodologies.
• Mentored QA Process and Rational tools to accomplish QA Tasks like Requirements documentation, test Case and Test scripts, Defect reporting and monitoring etc to teh Testing and Development teams
• Constantly communicated wif teh Business personnel, client and business partners through email, phone and meetings and conferences to keep track of teh requirement changes, data creation for testing and defect statuses
• Worked on several modules and projects simultaneously and multi-tasked Managing Test Suites, Status reporting, defect reporting, requirement management, data pooling, client interviews and documentation as needed by teh day to day project needs
• Mentored QA team on how to use QTP to automate test scripts for modules whose defects are mostly resolved for retesting purpose wif successive deployments
• Scheduled, conducted and monitored Daily scrum meetings and reported teh QA team performance status in weekly managers meeting
• Constantly assisted UAT team to understand teh test scripts and new business features during User Acceptance Testing

Environment: .net, java, J2E, Scrum, Agile sprint planning, sprints, DB2, SharePoint, HIPAA, Windows XP Professional, Java platform, Websphere, middleware, IES, SAP, QTP, Rational requisite Pro, Rational Clear Quest, RoboHelp, PeopleSoft, MS Project, IBM LOTUS, Rational portfolio manager

Confidential, NY

Technical Project Manager (Scrum Master)

Responsibilities:

• Acted as Lead Business analyst and gatheird business requirements through JAD sessions and client interviews and developed Test Strategy, Test scope, Test methodology and Test analysis using Rational Test Manager and CQTM package of Rational Clear quest
• Managed QA Team and assigned plan items, work items, defects and testing activities to team members
• Designed Test specification template using MS excel to suffice teh testing and documentation needs of defects, bug tracking and test analysis
• Reviewed teh project needs and designed a universal Test case ID dat will address all teh projects under IBM/ Confidential
• Written Business Requirement Specification, System Design Specification documents and Process flow sheets using Visio and Rational ReqPro
• Developed Load Testing scenarios and user load profiles using LoadRunner for step up, ramp up and down and simultaneous user loads of up to 800 per sec to test application for overall user load of 40,000 users
• Parameterized and synchronized user profiles to represent various web actions across variable loads using LoadRunner TSL scripting
• Tracked requirements coverage related to test coverage and linked failed defects to requirements
• Conducted and monitored Client/ business / User meetings and JAD sessions and conferences to gather, modify and enhance Business requirements
• Set up test environment and team for smoke testing during application development stages
• Merged teh Testing SDLC wif teh business and development team time schedule.
• Closely monitored and Led QA team in various testing types like GUI testing, User acceptance testing, Navigation testing of teh Application
• Led QA team to perform Functionality testing, System testing, Integration testing, Regression testing and Performance testing using Rational functional tester and RPT
• Integrated Rational Clear Quest and Rational Req Pro tools wif Mercury Test Director (Now Quality Center) using External tool add-ins
• Scheduled and monitored team meetings between UAT, QA and Developers to update, close, modify and sort defects reported in system defect log and/or UAT log
• Entered Monitored, Updated, Clarified and closed defects and generated reports of teh QA procedures.

Environment: J2E, java, VB, DB2, Windows 2003, Java platform, Websphere, middleware, ERP, CICS, Rational functional tester, Rational performance tester, Quality Center (AKA Test Director), LoadRunner, IBM LOTUS, Rational portfolio manager, QMF Win 7.2k, TOPAZ . Agile methodology (daily SCRUM), Scrum implementation