PROFILE:

PMP Project/Program Manager Professional Syed Qasim is well experienced in the different aspects of Project Management such as SDLC, SAP, Ecommerce, web domain, Finance, and Health Care industries.

SKILL AND KNOWLEDGE SUMMARY:

PM Tools: MS Project, Changepoint, Clarity, Openwork Bench, Sharepoint, Dashboard, and Job board

Core Competencies: Business Requirement Documents (BRDs), Budget and Finance, Vendor Search and SOW, Project Integration & Execution Program Governance, Stakeholder Management, Risk Management, and Schedule Management.

Industries Experience: Utilities, Ecommerce, Retail, Software B2B & B2C, Consulting, and Retail

Project Process: Water Fall, Agile, Project Delivery Process, Suite (State Unified Information technology Environment) PMM ( Project Management Methodology), SEM ( System Engineering Methodology), SAP (ASAP Methodology), Project Process Deliverable - Playbook, and PMOBK

Operating System: Microsoft Windows Operating Systems (Windows XP, Windows 7)

Hardware: Conduct printer/device drivers and software programs vulnerability scan to meet government security requirements and ensure no security vulnerabilities to be exposed

ERP Technology: SAP ECC 6.0 and R/3

Database: E-R diagram, SQL Server, Oracle

EXPERIENCE:

Confidential

Program Manager/SAP Project Manager

Responsibilities:

• Coordination of four different vendors (Getthere, JPMC, Anand-pag and BCD Travel Agency)
• As Change Leader synchronize new policy change implementation and employee communications and training with overall Project.
• Change Management training plan, communication plan, communication and testing material review, direction and execution assistance for Employee Development
• Managed 4 Project Manager, and 50+ Resources to guide the Program to completion with in targeted budget and date.
• Building detail project plans with GetThere for Travel Booking Site deployment, BCD Travel agency (SABER) for corporate travel needs, JP Morgan banks to provide Corporate Liability Card, and Anand-pag to Implement SAP HR (Travel and Expense module)
• Business Requirement traceability, gap analysis, validation, and finalization
• SAP to GetThere/Sabre/BCD - HR data interface testing
• Enterprise based HR Organizational Reporting for JP Morgan HR structure maintenance
• Use VV (Validation &Verification) model check design, developing technique, and code testing to meet the BRB’s
• Validate & Verify the work perform by vendors for the success of the project
• Validate the all T-codes before they are moved to production
• Reviewed SOW to conduct blue printing for end-to-end solution.
• Reviewed the impact of the project on systems availability. Present to Steering Committee and executive sponsors to review the impacts, current status and recommended to proceed through Define phase
• Collected reporting requirements from business leads. Developed end to end straw-man solutions and conducted walk through sessions
• Bring the sponsors from A/P, Treasury and Travel together and get approval to present to OGB and PRB
• Manage project activities, tasks, milestones & deliverables and weekly status reporting in conjunction with other Project Managers
• Work closely with Business/BTS Sponsor to ensure expectations are being met and all deliverables meet quality and time milestones
• Assist with assessment of and documenting project risks and managing team to mitigate risks
• Assess and document organization, process and technical attributes
• Develops project approach, scope, timeline, budget/project estimation, plan, and overall resource staffing mode
• Works closely with Business System Analysts to help derive and document requirements and finalized Requirement Matrix.
• Monitor and track progress of deliverables and understand the tasks on the critical path. Ensure timely communications to appropriate stakeholders at all levels
• Govern issues, risks and change controls and communicate effectively to ensure road blocks are removed for successful project delivery

Confidential

Project Manager

Responsibilities:

• Manages the project team through creation of detail and accurate project description, estimate, functional and technical specification, schedules, timelines and written status reports
• Provide documentation support to the agency planning effort to meet state-mandated reporting requirements as well as provide on-target communication to agency staff.
• Documents all aspects of project development through the use of SUITE (State Unified Information Technology Environment) Waterfall & Agile Process, Project extranets, meeting notes, change request forms and other documents.
• Understand and follows the SOM established PMM (Project Management Methodology) Overview and SEM (System Engineering Methodology) process flow
• Integrate ITIL processes with IT-project management to enhanced ELITE(Electronic Local Government Information and Tax Evaluation) for Confidential
• Implement GIS & ESRI to evaluate the PRE and IFE tax audit for each county thru ELITE data base
• Works with the Senior Programmer and DBA to manage resources for the project, including utilization of team resources, forecasting and budget management.
• Follow Change point (Compuware PM Tools) management tools for Project Reporting, risk, issue and weekly reporting.
• Work as Liaison between the team and the client, creating initial conception, proposal and develops the scope through the completion of the Project
• Lead the Project team for the development of PRE (Principal Residence Exemption), IFE (Industrial Facilities Exemption) Tax Audit and for File net System
• Lead the Project team in creating the Dashboard for the Governor office for the weekly financial reporting for the city of Detroit.
• Lead the Project team in creating the Dashboard for the Governor office for the financial reporting for the city of Detroit
• Create and established Local Government Program Timeline for future projects Using MS Project 2010
• Create Resources Management schedule In MS Project 2010

Confidential

SAP Project Manager

Responsibilities:

• Identifies business requirement and transform into information technology alternatives
• Implementing large-scale SAP enterpriseSupply Chain Modules using a combination of onshore and offshore resources.
• Implementing SAP ERP using ASAP methodology in five phases, the first phase, strategy and planning, and the second phase, blue printing and design, the third phase, software configuration, The fourth phase is data migration, which involves populating the new ERP master file with data from legacy systems., the fifth and final phase, application customization using Agile Scrum process.
• Assists the business with project management and change management services - aligning HR and people strategies with customer objectives, improving the delivery of the ERP system, streamlining and standardizing organizational policies.
• Provided superior user service, efficient delivery, and quality deliverable in the area of Project Management and Change Management
• Assumed lead roles and taken up the responsibility in preparing Project Plan to have any Enhancements in the existing Business Process in SAP.
• Create Project timeline WBS (Work Breakdown Structure) and Project Plan for information technology development and testing Projects.
• Work with Legacy systems teams to design, build, and test and implement data exchange interfaces with legacy systems.
• Responsible for monitoring daily reports of User issue log generated due to data migration in SAP FI modules that are already implemented with focus on Procure to Pay and related functions.
• Monitor technical specifications and development of new functionality created by ABAP programmer requested by the user.
• Played a vital role as a team member in the implementation SAP-Project GO LIVE
• Manage the development of the solutions with the SAP technical team and legacy teams
• Approve functional specs and technical designs in SD, FICO, PM, MM, WM, B2B, Portal, and Pricing areas.
• Plan and coordinate for appropriate Testing, and Cutover Activities,
• Assist Business Analyst and Developer during the Interfaces of the Data loads (LSMW) migration from APOLLO to SAP.
• Instrumental in creating Micro data flow from APOLLO date base to SAP through use of LSMW
• Creative Objective Reporting for the Errors for LSMW
• Create Project time line and Resources Management and WBS in MS Project 2010

Confidential

Program Manager

Responsibilities:

• Manage the Wide MDM/GUDID (Global Unique Device identification data base) for the local hospital
• Work with Divisions Finance, IT, Legal, and Human Resources on UDI related issues
• Managed projects and performed management reporting for various business units.
• Coordinated client meetings and group discussions regarding Project Budget.
• Assessed financial performance information using business intelligence tools to measure project achievement Generating and actionable reporting.
• Analysis of data for insights and developing next steps for iteration.
• Prepares for engagement reviews and quality assurance procedures
• Worked with management, Business Analyst, application Manager, Developer and Programmer to achieve their requirement.
• Manage Project hours/Business resources.
• Implement Service now ERP system for ITSM (Any change (configuration, program, technical role and business role, or data) to the production system, the analyst will create a Change Request in ITSM and follow the change process.
• Part of a SAP Project team in implementing FICO, and SD Module using Agile (Scrum) methodology process during implementation.

Confidential

Project Manager

Responsibilities:

• Responsible for Information technology, Networking, Telecommunication and other administrative systems’ projects
• Responsible for managing functional teams, technical teams, budgets, vendor/client relationship, and work plans for development projects, implementations, network functions, and support services
• Implemented many information technology and communications projects, such as Patient Focused Care and renovation of Emergency Department, and many departmental projects
• Excellent communications skills within all levels of organization and my ability to consult advice and translate customer needs into technology solution
• Responsible for the IT Project of the company; includes managing the operations of company's 100 medical transcription team and technical team
• Plan, track, measure and report on the status of Transcription Services project and other health care projects throughout the entire project development life cycle
• Translate business requirements, budgets and financial data, HR issues and technical information in reports and status to management and users
• Interpersonal and presentation skills and the ability to communicate technical information to personals across multiple business and technical teams of varying levels of expertise and vendors local and overseas
• Management of project portfolio for all requests
• Contributes in the determination of project scope, resource requirements, skill requirements, project milestones, budgets, and risk
• Provide necessary support to Development manager for scope estimation, feasibility and pricing.
• Participation in discussions regarding proposed solutions and estimated duration
• Resource Planning, WBS, Change management, Demand Management, and Gap Analysis processes
• Coordinate with all relevant stakeholders to sort out any clarifications regarding the project execution - right from Req Clarifications to Timelines.
• Accountable to maintain and publish project Metrics along with status report.
• Risk and Mitigation Planning
• Ensure and track all signoffs - Requirement, Design, UAT
• Provides overall leadership including direction, guidance, and oversight to project team members
• Ensures successful completion of assigned objectives within established time and budget constraint
• Monitors and documents project status; anticipates problems and resolves them or escalates them to the appropriate level of management for resolution in order to ensure proper project completion within schedule and budget constraints
• Identifies and removes barriers that may impede successful completion of project
• Manages communications amongst Cedar- Sinai team members, Client functional departments, and to the Stakeholder’s

Confidential

Sales/Program Manager

Responsibilities:

• Runs complex projects/ programs from design and development to production.
• Maintained Microsoft Exchange and Active Directory environment
• Defines requirements and plan project lifecycle deployment.
• Defines resources and schedule for project/ program implementation.
• IP WEB Base CCTV/ Local CCTV system integration projects for Subway, Dunkin Donuts, KFC, and Shell Gas stations Using Agile process for project
• Integration of POS System (Micros, Radiant NCR, Sharp UP3300, Aloha, and Gilbarco) projects
• Back Office LAN and WAN system integration Projects using Waterfall process
• POS customization for the requirements projects
• Schedule Project for KT and shadowing and reserve shadowing session for employees
• Create new product development with different raw material identification for improving products performance.
• Plans and schedule project deliverables, goals and milestones.
• Directs and oversees technical team and manages conflicts within group.
• Performs team assessments, Risk Management, and evaluations.
• Efficiently identifies and solves project issues.
• Create, track and manage estimate and budgets.
• Develop Requests for Proposals (RFP) for external services.
• Designs and maintain technical and project documentation.
• Strong organizational, presentation and customer service skills.
• Managed project changes using the change request process.
• Developed financial and operational reports to meet reporting requirements of internal and client purposes.
• Ensured that all solution deliverables meet the standards set by quality assurance.
• Developed and documented related policies and procedures.
• Identified issues in current procedures and processes and implemented target condition in a timely manner.
• Ensured that all solution deliverables meet the standard set by quality assurance.
• Ensured proper documentation and archiving of project activities, deliverables and findings for future projects.
• Drove up target-market product sales by 27% through designing and launching new marketing strategy.
• Executed a successful website marketing campaign.
• Exceeded business goal of 25% market share for products, propelling overall market share beyond 35%.

Confidential

Sales/Account Executive

Responsibilities:

• Lead and direct forward-thinking marketing team.
• Define strategy for and develop, execute and manage comprehensive marketing plan encompassing integrated marketing.
• Initiatives designed to penetrate and grow targeted markets.
• Communicate with customers, management, internal departments and vendors to coordinate overall marketing effort.
• Accordance with corporate goals.
• Plan and carry out regional market research and analyses.
• Play integral role in product development activities.
• Prepare and manage marketing budget.
• Drove up target-market product sales by 27% through designing and launching new marketing strategy.
• Increased new-product revenue from zero to $500,000.00 within one month by spearheading creation and implementation of highly effective marketing campaign.
• Exceeded business goal of 25% market share for one product, propelling overall market share beyond 35%.
• Named Executive of the year three in row 1993, 1994 and 1995.