SUMMARY

• Individual with strong business information management background, including strategic planningleadership, PMO and line management. Intimate with information technology and program management technology offerings and practices.
• Excellent ability to understand business challenges and present solutions to senior executives to deliver integrated solutions and systems focused on the voice of the customer.
• Strong negotiating and vendor relationship & management skills, staff recruiting and budget procurement.
• Consistent high performer, able to interface with all levels of IT and client management in an international setting.
• International experience in delivering very complex programmes globally in tight deadlines
• Experience in establishing enterprise wide Project Management Office (PMO) & management line structure.
• Delivered business change via process improvement, streamlining and consolidation.
• Multi - faceted problem solver, experience in Banking, brokerage, insurance, Telecoms industries.
• Experience in outsourcing offshore onshore models and in managing geographically dispersed multi-disciplined/ cultural teams.
• Practicing delivery consultant for SDLC and PMP best practices.
• Third party vendor management, contract negotiations and procurement.
• Budget management of over 20M USD.
• Exceptional high level senior stakeholder management skills.
• Excellent presentation, communication and interpersonal skills.

TECHNICAL EXPERTISE:

Business Intelligence: Cognos, Business Objects, Microsoft SQL Query and Hyperion Suite of Reporting and Analytic Tools

Data warehousing: Informatica, Data Stage and Abinitio

O/S: Unix (All Flavors), VMS, Windows, Citrix

Databases: Oracle6/7/8i/9i, Ingres 6.4, and MS Access

Design Tools: Systems Engineering, Developer 2000, BPWin, Erwin

Languages: Unix Shell Scripts, SQL, PL/SQLOffice Tools MS suite, Excel, Outlook, PowerPoint, Lotus Notes, Visio 2000.

WORK EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Provide leadership, direction and strategy for the program and processes and “in maturing” PMO and internal project management methodology.
• Project instantiated under Business Change directive and driven by IT deliverables under shared services environment.
• Project brings together both onshore/offshore 18 teams to deliver a very complex structure SAS VA, SAS GRID, Teradata and Hadoop in shared services environment, governed by highly regulated processes in a very matrix environment.
• Phase 1 was to get a detailed committed order of magnitude. In the planning stage the con/phy/log architecture was defined; golden sources identified, all integration points highlighted and processes mapped.
• With a budget of 250K for this phase, a highly regulated and process oriented environment a strict monitor and control process was placed to include RAID logs and budget spend.
• Execution performed under strict regulatory guidelines 5.5M overall budget. Manage highly visible, complex project dependencies, identifying and mitigating risks at corporate level; resolving issues and conflicts and escalating where necessary. Preparing end-to-end project readiness delivery to comply with internal and external processes.
• Created business case and progressed it through various boards for funds approval.
• Carried out workshops to put BoM together to drive business change.
• Managed scope, budget and schedule. Raised and managed complex changed requests from business and TS.
• Created an effective engagement plan to include all service line at project initiation.
• Managed, raised and escalated risks& issues to PMO and executive risk committee for board approval using Planview.
• Manage and coordinate on/off shore teamsto complete implementation and change requests within the governance model.
• Manage relationships with all stakeholders both external and internal to escalate and manage critical issues to resolution.
• Mapped BoM to ToM/PoM to ensure smooth project delivery as a part of IT deliverables.
• Carried workshops to ensure effective handshake of TX ensuring data, process, security integrity.
• Delivered secure robust and scalable infrastructure.
• Personally onboarded subject matter experts (Client retention, key product usage) as key project resource.
• Develop and maintain customized project plan outlining deliverables, milestones, critical path.
• Drive project operational readiness, performance and integration activities.
• Ensure stakeholder satisfaction via improved communication and managing expectations.
• Report project performance status via reports, (EMVs, budget spend & projections and variances) to stakeholders, ensured progress is achieved through agreed targets. (Using Techmis).
• Participated in delivering SAS GRID shared services architectural model as a part of business change.
• Delivered Hadoop/SAS VA 6.1 as sophisticated visual analytics tool to the business.
• Delivered SAS GRID as a part of shared services and ETL and reporting tool to the business.

Confidential

Project Manager

Responsibilities:

• Responsible for business change I defined roadmap and project charter to include strategic planning, execution & control and budget estimates. Using Six sigma (lean) DMAIC approach improved existing processes and controlled project execution.
• Responsible for the management and delivery of all (6) workflows and datawarehouse, business intelligence & analytics and reporting and integration points for all functional systems and initial setup and management of PMO Responsibilities includes, but not limited to creating and performing senior stakeholder analysis, performing requirements analysis, Planning & monitor and controlling risk, communication planning, quality assurance, procurement, creating, monitoring and analyzing performance measurement baselines.
• Used integrated approach of lean six sigma, for its effective trouble shooting strengths, and project management, for its process control strength, to deliver a controlled predictable process troubleshooting environment.
• Consolidated development process framework within SDLC, CMMI and RK guidelines.
• Lean and Six Sigma tools (DMAIC) control plan, pareto, cause effect etc for analysis and eradicating reoccurrences of defects problems
• Overall capital and P&L budgetary responsibility and a geographically diversified team in 4 countries.
• Provide performance reports, variances and earned value management to CxO.
• Measuring performance and efficiency for scope and budget for all external vendors.
• Single handedly responsible for building and stabilizing relationship between clients and vendors.
• Implementing internal software development process compatible with CMMI guidelines and aligning competencies to harmonize internal sourcing model

Confidential

Global Project Manager - Business Change

Responsibilities:

• Working across the business with senior management, and with stakeholders, swiftly mobilized the execution of the roadmap. Transition team, PMO, outsourced team leads and governance and coordination teams were established.
• Program included 4 different workflows Executive HR DW, Global executive reports (BI), Competitive Intelligence External & Internal point solutions(22) was delivered following a complete SDLC and CMMi Level 5 guidelines and MS, PMP (with Lean and Six Sigma inclusions) and Ralph Kimball DW principles. The complete evaluation, selection and management of third party vendors, outsourcing companies and offshore development partners was done via vendor procurement (RFQ, ITT and RFP) process.
• Consolidated development framework within SDLC, CMMI, Six Sigma, Lean and RK guidelines.
• Proposal, Review and Assessment of the deliverables for the Outsourcing company
• Meet with stakeholders to ensure project executing model supports their needs using Lean VoC matrices.
• Planning & measuring all deliverables for all internal, external and overseas teams.
• Manage the commerce, performance & operational delivery of offshore/onshore teams.
• Manage the scope priorities, budget, escalations and resolve conflicts
• Negotiated for change control development budget - fixed price and/or T&M.
• Liaising and managing senior stakeholders across business.
• Initiating the setup the framework of governance team.
• Managed in excess of 48 indirect reports, personally selected a team located in 4 countries.

Confidential

Project Manager

Responsibilities:

• Worked on multiple concurrent Siteminder security projects.
• This involved working with senior stakeholders & end users; establishing requirements, managing project scope and project cost, resources and priorities.