EXPERIENCE SUMMARY:

• Twenty nine years 29 of experience with industry global financial, retail, health etc. , FEDERAL/DoD: 2011-present SpaWar/Dept. Veterans Affairs VBMS , 2003-2006 US Air Force, 1985-1996 Navy, Army, Coast Guard, FBI, FAA, etc. , STATE: Florida, Arizona, Washington, DC, etc. and COMMERCIAL: Bank of America, Stein Mart, Winn Dixie, BCBS of South Carolina and PWCC organizations. A chronological list of key Federal, State, and Commercial assignments is provided in the last section of resume. Additional details upon request.
• Project Management: Twenty nine 29 years of project management project management, change management process management experience including strategic planning and business management.
• PMP Certified, methodologies include Enterprise Change Management ECMS , Software Development Life Cycle SDLC , Scrum/Agile, Six Sigma and TQM.
• Identify, execute and manage project requirements, plans, related artifacts.
• Manage project life cycle, scope, risks, change controls, financials, deliverables, schedule, resource requirements, progress EVM , etc.
• Supervised project teams ranging from 3 members to 25 members.
• Ability to prioritize and execute tasks in a high-pressure environment
• Develop Project Charters/SOW and Business Requirements Documents
• Proficiency with MS Office Word, Proj, Visio, PP , SharePoint, Clarity, PCMWeb, Quality Center, Nexus, working knowledge of XML, etc. Monitored and ensured compliance with federal, state, local and industry regulations including Records Retention, HIPPA, Economic Sanctions, Anti-Money Laundering, etc.
• Business/Process Management: 29 years of organizational process analysis, design, test, implementation , requirements analysis, cost analysis, document records management, workflow analysis/ design/implementation .
• Recent experience includes 3 years on the SpaWar contract with Department of Veterans Affairs VBMS project.
• Business and Technical Requirements Analysis: 25 years of experience working with multiple clients to conduct Joint Application Design JAD/RAD sessions with users to identify, document and validate project requirements and critical to quality CTQ metrics.
• Work with application developers to develop high level and detailed design documents.
• Strong interpersonal and communication skills written and verbal
• Manage Client Relationships. Work with stakeholders to elicit functional requirements, modeling those requirements in an organized manner, managing requirements throughout the project life cycle to achieve objectives and establish clear line of communications.
• Active DoD Security Clearance.

PROFESSIONAL EXPERIENCE:

Confidential

• Provide day to day project requirements support and oversight to the Dept of Veterans Affairs VA Veterans Benefits Management System VBMS . VBMS is a large, high visibility and complex claims automation project designed to streamline the process for electronically managing veteran's application for military service benefits.
• The VBMS project follows the agile development life cycle methodology to rapidly respond to customer requirements and deliver solutions.
• The project application development is supported by ten scrum teams.
• Requirements analysts are teamed with a scrum team to ensure a clear understanding of the requirement and conduct research as necessary.
• The scrum team, scrum master and requirements analyst work together to ensure each sprint is completed on time and in accordance with the assigned use case and supporting artifacts.
• As the business analyst supporting the interactive Quality Assurance team iSQA , I support the business, user, requirements team, development team and the iSQA team to translate business requirements to application requirements, specifications and models. Assignments include:
• Reviewing and understanding requirements documents i.e., Use Cases UC , Business Requirements Documents BRD , Application Change Requirements ACR , Epics, Stories and defects for each Release Phase that is further separated into Sprints in accordance with the criteria of the Agile Process.
• Assist all iSQA team members with questions related to any requirement, functional or technical, to ensure that they are able to develop high quality, dependable, repeatable and reusable test cases, scenario and scripts. Assignments include:
• Analysis of user requirements for clarity, completeness, scope and technical feasibility,
• Decomposition of user functional requirements Use Cases, Change Requests into sub-artifacts using Rational Team Concert RTC including epics, stories and tasks .
• Review application defects and assist with resolution
• Maintain a detailed cross reference matrix of the iSQA team assignments to epics and development teams to establish a single source for checking and verifying assignments.

Confidential

• Manage various in-house and third party/vendor projects from initiation through implementation for a major operations segment, multiple product line s and operations units such as retail pricing product upgrade, project management tool configuration, etc.
• Manage the creation of project requirements, plans, artifacts for BRdata Retail application that was already under development.
• Translate and validate the requirements including project scope, financials, project management plans, Project Plans schedule/WBS resource requirements, etc. .
• Engage business IT management to identify and document business benefits, ROI, dependencies, relation to other projects.
• Follow the project life cycle management principles in an evolving IT organization using fundamental project management SDLC methodology.
• Research and recommend improvements of existing operations, procedures and workflow.

Confidential

• Manage medium and large projects from initiation through implementation for a major operations segment, product line s or multiple operations units that were regional or international in scope.
• Manage the day-to-day operational and tactical aspects of multiple large scale fraud deterrent software projects and communicates status and issues consistently and professionally.
• Participate in the development and implementation of integrated business solutions using SDLC and DMAIC methodologies including waterfall, iterative and/or scrum.
• Manage the research of existing operations, procedures, workflow products and service requirements.
• Management responsibility for the project team and budget. Assist in the development of project budgets in compliance with the company's financial practices. PCMWeb. Clarity, etc
• Identify and eliminate obstacles to solution plans, business goals or implementation.
• Work with cross functional IT and business teams to develop manage project plans
• Manage virtual project teams with remote and face-to-face meetings as appropriate
• Comply with BOA Standard Software Processes SSP utilizing commercial and internally developed tools and methodology such as ECMS SDLC-Waterfall/DMAIC and Iterative , Clarity, Discovery, Quality Center, PCMWeb and Nexus.

Confidential

• Work cooperatively and collaboratively with the business and IT technical teams to plan and execute project management activities required to deliver Stein Mart's ambitious business goals. Successfully deployed the first Oracle Point-of-Sale systems Pilot in November 2009.
• Work with business analysts, IT management, and staff to create and update project requirements, plans, artifacts used for decision making, project management, and communication Scope, financials, PM plans, resource requirements, progress reports, etc. Engage business IT management to identify and document business benefits, ROI, dependencies, overall project portfolio workload impact.
• Manage the day-to-day operational and tactical aspects of a large scale project including the integration of backoffice legacy systems with new Oracle POS product adding new middleware layer
• Manage scope and mitigate risk across multiple projects programs.
• Understand and foster basic project life cycle management principles in an evolving IT organization using fundamental project management SDLC methodologies waterfall, iterative, scrum .

Confidential

• Manage multiple software development projects and teams concurrently to:
• Identify business requirements, recommend and implement improvements
• Work with stakeholders to define and revise project scope documents analyze current business processes formalize implementation plans for releasing products to production
• Maintain the risk assessment and mitigation report
• Manage virtual project teams with periodic face-to-face meetings as appropriate

Confidential

Manager

• This was a short term consulting project to help manage 2 subcontractor installations, perform Process Analysis and establish/update organizational policies and procedures.
• Project management oversight for Atlantic Marine's IT department new product implementation
• Worked directly with CIO to develop and manage work scope, project plans, test plans, SOPs
• Oversee and monitor sub-contractor progress, issues and resolutions

Confidential

Review, analyze and document current processes for converting retail price management from legacy system to the RetaliX HQ application including the validation of middleware layer integration.

Confidential

Create scope documents, charters and project plans WBS , track milestones and manage budget/resources based on project requirements, develop proposal response to procurement documents. Key clients included:

Confidential

• facilitate process analysis sessions with stakeholders
• create repeatable processes for feedback loops to incorporate continuous improvements in work plans, guidelines, templates
• apply best practices for design concepts and change management methodologies

Confidential

• conduct needs analysis using Six Sigma methodology
• identify process improvements for stakeholders to achieve successful organizational acceptance
• identify gaps between the current and target states in terms of measurable variance

Confidential

• Through the Counsel for Logistics Research
• Work with the Acquisition Chief Process Officer to stand up the Acquisition Chief Process Office ACPO .
• Implement multiple Process Improvement projects for the SAF/AQ Acquisition business environment.
• Develop and implement methods for evaluation of program effectiveness, process mapping from As Is to Future State business environment.
• Conduct process analysis and redesign for Air Force acquisition and financial management
• Facilitate Acquisition Transformation Action Council ATAC quarterly reviews
• Support the LAI/MIT EVSMA Future State planning and team action process
• Maintain effective and productive client/subcontractor relationships
• Comply with DoD 5000 instructions milestones, reviews, and decision points as applicable.

TECHNICAL SKILLS:

PMP - Six Sigma, SDLC, ECMS DMAIC- waterfall/iterative , Lean/Agile/Scrum methodologies, Rational RTC/RRC/QRC, MS Office Product Suite including Word, Excel, MSProject, PowerPoint and Visio , SharePoint, Discovery, Clarity, PCMWeb, Quality Center, Nexus, TQM, LBMS, LAI/MIT Project Mgmt Methodology tools. Use Case Dev testing, training development and execution. Multiple process automation products including Opitx, SpyView, VIP, FYI, and TRIM Records Mgt Suite.