SUMMARY:

• IT executive with extensive domestic and international R&D / IT (SW/HW/Infrastructure) experience, and a Confidential clearance.
• Twenty years in a variety of positions leading all phases of products & services, including Senior Project/Program Manager, and Director of Project Management Office (PMO) in various companies from startups to fortune 500 and defense, in functional and matrix environments
• Partnering with internal/external stakeholders including: executives, product management, marketing, applications, DB, web, QA, ITOPS, DEVOPS, engineering, Information Security (IS), Data Quality (DQ), facilities, Configuration Management (CM), Finance, Legal, HR, corporate communications, factory, procurement, vendors and contractors to deliver on managed expectations
• Excellent communication and analytical skills developed through many years of tactical planning/executing to support strategic goals, large - scale enterprise-wide projects/programs delivery, including portfolio management, steering committees, stakeholders’ expectations, SLAs/OLAs, scope, requirements, schedules, dependencies, quality, vendors, change, risks/opportunities, financials, training, streamline processes, planning and negotiating resources to help maximize utilization and support changing priorities.
• PMP, MBA (Finance), Bsc. (Computer Science),
• Agile (Scrum) and Waterfall leadership of SDLC & IT
• Scrum Master (CSM), ITIL V.3, SCPM, Confidential clearance
• Developing teams/teamwork and information sharing
• Establish/Manage global Project Management Office
• 10 years of mentoring PM methodologies / techniques
• Business/R&D/IT strategy alignment and enablement
• Master of MS Project, Visio, and MS Office
• Demand, Resources, P&L, Scheduling, and Reporting
• Regulatory compliance, auditing, and remediation
• Assess/streamline business/IT process efficiency
• Hands-on directing & delivering high-risk, high-visibility,
• Global Joint Ventures, Mergers & Acquisitions (M&A) large global and complex programs and Shared Services Information Security, Credit Cards, Financial Services, Customer Loyalty, Insurance, Government Healthcare, Public Sector, Data-Center buildout-migration, Disaster Recovery, global Mergers & Acquisitions (M&A), Corporate/Enterprise Performance Management, ERP, Business Intelligence (BI), Warehouse Management Systems (WMS), Web Development, Mobile Gateways, New Product Introduction (NPI), Marketing Collaterals, Artificial Intelligence (AI), Mission-Critical Military Simulations, and Defense

TECHNICAL SKILLS:

Tools: ProSight, Planview, Project & Portfolio Management (PPM), Earned Value Metrics (EVMS), CPM, CCPM, MS Office Suite, Visio, RAID Logs, Sharepoint & Workflows, Service Level Agreements (SLA), Operational Level Agreements (OLA), Business Process Management & Improvement (BPM/BPI), Business Process Modeling Notation (BPMN), Outsourcing Relationship Management (ORM), Analysis (SWOT, Gap, Cost/Benefit, ROI, NPV, IRR, and Monte Carlo), SOWs, WebEx, Breeze, ActionBase, PowerDOCS, Documentum, BMC Remedy, Mind Maps, Citrix, Lotus Notes and humor

Methodologies: Agile (Scrum), Waterfall, SDLC, PMBOK, ITIL V.3, SAPM, OPM3, SEI/CMMI, ISO

Scheduling: MS Project & Server, CA/Clarity & Rally, Open WorkBench, PS8, Primavera, Project & Portfolio Management (PPM)

Requirements: Accept 360, ProSight, IBM Rational DOORS, Borland Together, Eclipse (RMF/ProR), Jira, FogBugz, MS Office Suite

Procurement: Ariba, iProcurement

Platforms: Multi CPU SGI SMP/ccNUMA, SUN Solaris/Sparc, HPUX, AIX, VxWorks, IBM RTOS, VMWare, Tandem, Linux, Windows, IBM (AS400, 370, 308X/3090 MVS/XA, 390, z/OS, TPF & z/TPF), and a variety of mobile platforms

Languages: C, C++, OOA/D/P, STL, Embedded SQL, Informix-4GL, MFC, Java, Java Scripts, Swing, UML, VB, PL/1, Assembler, MATLAB, SAS, Ada, Cobol, Tcl/Tk, Makefiles, Awk, Python, Ruby, Perl, shell scripts

Databases: Oracle 7/8/9/11/12, Informix 5/7/9.x, MS SQL Server, DB2 UDB, Objectivity, Sybase, MySQL, and PostgreSQL

ERP: MS Dynamics AX 2012 (DAX), Oracle e-Business Suite (EBS), Workday, PeopleSoft, Priority ERP, SAP

BI: Hyperion, Splunk, Tableau Server, ESRI Geospatial Engine, IBM InfoSphere & Cognos, MicroStrategy

Web Servers: IBM WebSphere, WebLogic, Apache, MS IIS

Networks: LAN/WAN, Ethernet, Gigabit, Myrinet, Dolphin, Token Ring, Firewalls, Switches, Routers, and Load Balancers

Misc: Extensive knowledge & experience in SDLC & PLC, R&D and deployments, Vendors, CAPEX/OPEX and P&L Management, SaaS/IDC (Cloud Computing), Process Design & Transformation, UAT, Systems Analysis, IAM, Incident Response, Service Delivery Portals, Networks, Datacenter, Firmware, SW/HW Procurement & Integration, Quality Center, TestDirector, LoadRunner, Clear Case, Clear Quest, FogBugz, Purify, IP Suite, Visual Studio, UML, XML, HLA/OMDT, IVR, Force Loading, Big Data, MDM, DBMS, ETL, Tivoli, IBM IGMS, BMC Atrium CMDB

PROFESSIONAL WORK EXPERIENCE:

Confidential, Seaside, CA

Sr. Project Manager

Responsibilities:

• Invited to refine the EHRM Identity Management / Entitlements & Benefits applications-suite within the Confidential ’s healthcare system, collaborating with DHA, VA and many other government agencies’ stakeholders
• Reformed delivery and governance, mentored teams, and standardized a path to successful cyclical releases
• Introduced a Backlog, requirements management, resources optimization, roadmap, and a lifecycle dashboard
• Counseled on all IBM’s contracts at Confidential leveraging my expertise and key stakeholder relationships I cultivated

Sr. Program Manager

Confidential

Responsibilities:

• Contracted to re-define and lead the Confidential enterprise IT Program Management Office (PMO) and Portfolio, w/six PMs, 150 IT professionals, many vendors, and internal and external customers numbering in the thousands
• Developed a PMI-centered portfolio governance and PM process, tailored to customer’s organization and culture
• Counseled customer on portfolio alignment, optimization, dependencies, resources, risks, and governance
• Mentored & supported PMs to successfully usher projects through the process, improving and standardizing communications, requirements, scheduling, risks/opportunities, change, budgets, and EVMS to elevate maturity
• Collaborated with customers throughout the enterprise, from concept to go-live, to define scope, requirements, dependencies, perform cost-benefit analysis, design solutions, and perform implementation
• Cyber Security, Access Management, Infrastructures, Applications, Disaster Recovery, and a Data Center Buildout

Confidential, San Mateo, CA

Sr. Program Manager

Responsibilities:

• Contracted to lead a large global Task Force for Confidential Comm and affiliates, developing/deploying next-gen SaaS Integrated Managed Security Service (MSS) Platform - advanced security & risk management for Internet Datacenter Cloud (IDC), Customer Premise Environment (CPE), and mobile devices
• Developed and led the global PMO, governance, CCB, functional PMs, communications, and product roadmap
• Effective risk, change, metrics, and communication management contributed to team’s successful and timely development and global deployment to Confidential datacenters and its affiliates, worldwide

Confidential, Foster City, CA

Sr. Project Manager

Responsibilities:

• Contracted to deliver key projects within the Advanced Persistent Threat (APT) - Cyber Threat portfolio
• Zero-Day Attacks, Endpoint Protection, Network Segregation & Monitoring, SIEM, Digital Forensics, and others

Confidential, San Jose, CA

Sr. Program Manager

Responsibilities:

• End-to-end program management, leading several departmental PMs, from initiation through implementation, to deployment & GA - communications, strategy, roadmap, IT, R&D, execution, change, budgets & resources
• Introduction of new Products & Services, Cisco’s NPI and SORM processes, Legal and regulatory compliances

Confidential, Foster City, CA

Sr. Program Manager

Responsibilities:

• Converted to a Confidential employee to join the Mergers & Acquisition Portfolio Management group
• Contributed to IT PMO SOP and culture assessment, gap analysis, planning, budgets, deployment, and control
• Defining practices, embedding quality, control, high-visibility, implementing strategic & tactical thought leadership

Sr. Project Manager

Confidential

Responsibilities:

• Led multiple global high-visibility strategic IT and Security infrastructure projects, including vendors and sub-contractors, proof of concepts and analysis, with combined annual budgets of $50M
• Delivered global enterprise projects such as PCI & SOX compliance, Digital Rights Management, Data Encryption, Access Management Methodology, IAM (Aveksa), DC buildout (OCE), Mobile Gateway, and a large Oracle ERP
• Recovered a number of high-visibility, high-risk, troubled projects and brought to successful completion

Confidential, Redwood Shores, CA

Director of PMO

Responsibilities:

• Global web-based mobile messaging platform, social networking and media for operators, carriers, and device makers
• Contracted to establish a global PMO with seven Project Managers that spans and China in development and timely deployment of next generation mobile solutions
• Assessed capabilities and implemented standard/streamlined improvements to the management of portfolio, P&L, scope, dependencies, risks, scheduling, partners/vendors, yielding customer satisfaction & increased profitability
• Increased the organization’s delivery capacity and efficiency from 2 to 4 annual releases, by applying agility, optimized resources management, EVMS, CCB, budget development & management, and internal SLAs
• Spawned various cross-functional advisory groups to established a culture of teamwork and accountability

Confidential, Novato, CA

Sr. Program Manager

Responsibilities:

• Contracted to launch a complex IT uplift initiatives program, including SQA, CMMI L3, and DB upgrades
• Directed exploration and assessment of IT Service Management / ITIL best practices, and process maturity resulting in improved IT Service and SLAs, and enabling ITOPS operating budget reduction of 15%

Confidential, Monterey, CA

Director of Development

Responsibilities:

• A startup developing an innovative approach to secure, private, trusted, fully tracked and auditable (forensics) communication over the open Internet, and in compliance with SOX and HIPPA
• Led product development leveraging Feature Driven development approach and streamlined business processes
• Communicating product vision, road map, plans, and progress with stakeholders and investors
• Private email & domain, central DB, multi-tier encryption, transparent key exchange, and seamless integration

Confidential, Monterey, CA

Sr. Engineering Program Manager

Responsibilities:

• Contracted to lead a Confidential / AMTI Joint Venture, delivering a multi-agency simulator to Confidential
• Provided Program Office support to an immersive-style VR training project for DHS/ Confidential /First Responders
• Implemented Earned Value Metrics (EVMS) and other expense controls and reports
• Identified and evaluated technologies, applicability, risks, success probability, and ROI