SUMMARY

• 10+ years of IT experience spanning across the entire software project life cycle and using methodologies like Waterfall and Agile (Scrum).
• 6+ years of experience on project management includes pre - sales support, project estimation, scope/requirements management, customer management, people management, risk management and project schedule management.
• Good knowledge and hands-on experience with Web and Desktop application development & maintenance.
• Good knowledge in the analysis and design of applications and business processes using established design and implementation methodologies.
• Experienced in project estimates, budget and cost.
• Experienced in managing project plans, schedules, and milestones.
• Experienced in allocating and coordinating activities between distributed teams across different geographic locations.
• Extensive exposure on project audits and project management reviews.
• Experienced in the documentation of system and business requirements and specifications, concepts for user interfaces, developing test plans, user manuals, conducting user acceptance testing and training.
• Experienced working in a challenging and deadline-driven work environment.
• Strong analytical and quantitative skills.
• Good problem solving and issue-resolution skills.
• Good leadership abilities; able to coordinate and direct project based efforts while managing, motivating and leading teams.
• Experienced on Microsoft Technologies - .NET, SQL Server 2008, SharePoint.
• Experienced on tools like - Microsoft Visual Studio 2010, Microsoft SQL Server BI Visual Studio 2008, Microsoft Office 2010, Microsoft Project 2010.
• Currently working as a Program Manager for Windows Compatibility Center at Microsoft. Responsibilities include working with Business Group on goals, designing process for device and application data analysis and research, interacting with stakeholders across different groups, coordinating onsite and offshore activities (teams in Hyderabad, Shanghai, Budapest) and overall project management and reporting.

PROFESSIONAL EXPERIENCE

Confidential, Redmond

Program Manager

​Responsbilities:

• The project involves data analysis and research for Windows Compatibility Center (WCC) website.
• The WCC helps Microsoft Windows customers to learn about the compatibility of the hardware and software with Microsoft Windows operating system.
• The website shows thousands of most popular hardware and software products to help customers easily identify what will or won’t work with the Windows 7/8/RT. Joined as Program Manager handling the teams at onsite (Redmond) and at offshore (India, Budapest and Shanghai).
• Responsibilities include - Analyzing and documenting the business rules for compatibility and setting up the data research process for team, analyzing NPD/Omniture reports for prioritizing research work, Coordinating with onsite and offshore teams on the project activities, Reviewing project artifacts created by team, Driving the project based on business goals, Status reporting to stakeholders.
• As part of this engagement I worked on different applications for Operation Excellence group - Desired Configuration Management, Configuration Pack Manager and Desired Configuration Management Remediation.
• The projects involved helping customer to effectively and efficiently manage the configurations of the systems on the network.
• Joined as Program Manager handling the team at onsite (Redmond) and at offshore (India).
• Responsibilities included - Requirements gathering, writing user scenario documents and creating wireframes, Project management using Scrum (Agile), Coordinating project activities involving onsite and offshore team, working with Microsoft team for user acceptance testing, providing project status to Microsoft team.

Confidential

Project Lead

Responsibilities:

• The project involved developing an end-to-end platform for financial betting, which includes a web-site for clients and a desktop based smart client for Dealers/Administrators.
• Responsibilities included - Planning, managing and coordinating the project activities, regular team meetings to monitor the progress, Interacting with client and other stakeholders, status reporting to stakeholders, writing design specification, Tracking and mitigating risks, Interacting with different TCS groups for application performance and security, Participating in System Testing and User Acceptance Testing, Managing problem report and change report, Interacting with client to estimate schedule and cost for the maintenance support.
• The project enabled Microsoft Partners, the Enterprise & Partner Group (EPG) and the Small and Medium Solution and Partner (SMS&P) field sales teams, and customers to view, select and enter into an Essential Support agreement using an online solution eliminating traditional paper agreements and multiple layers of manual processes.
• This project automated the process from agreement entry through payment processing and services entitlement.
• Joined as Project Lead handling the team at onsite (Redmond) and at offshore (India). Responsibilities included - Requirements gathering, writing functional specification document, coordinating with onsite and offshore team for development and testing work, providing project status to Microsoft Manager, working with Microsoft Manager in getting the website deployed on Partner’s domain.

Confidential

Project Lead

Responsibilities:

• The project involved maintenance support service for the trading solution implemented by TCS.
• The project required monitoring of online trading solution, involving into problem detection and solution, and providing historical data.
• Since I was already part of the same project before, it helped me in project management.
• Joined as project leader with team of three developers.
• Responsibilities included - Managing, coordinating, planning and executing project, Interacting with client & reporting status to the client, Ensuring Configuration Management and Quality Assurance in project activities, Prepare size & effort estimates for planning and billing.
• This has been one of the very important project of my career where I was part of the project from start to end.
• The project was about providing an end to end billing solution for residential and commercial users of the company.
• Joined as senior module lead to handle the most complex module in the system - Billing.
• Responsibilities included - Managing, coordinating, planning the activities, regular team meetings to monitor the progress, Interacting with client for requirements, writing functional specification, Design Specification, Estimating size and effort, Tracking and mitigating risks, Training the end users, Participating in System Testing and User Acceptance Testing, Managing problem report and change report.

Confidential

Functional Lead

Responsibilities:

• The project involved implementation and customization of HMS Package.
• Joined as module lead with team of 3 developers.
• Responsibilities included - Requirements analysis and specification, Effort estimation and planning, documenting the approach used for customization to manage knowledge transfer, working with quality assurance team during Unit Testing & System testing.
• This project was about redesigning and integrating the supply chain planning tools using distributed component based approach and SQL server database.
• Joined as technical lead with team of two developers.
• Responsibilities included – Requirements gathering and write specification documents, Studying the old application to incorporate all its features in the new application, Software Product Engineering and configuration management as per the client’s requirement, Responsible in version build and releasing new versions, Training end-users on enhancements in application, Documenting the procedure and technique used for coding, Managing application releases in consultation with client.
• This project was about setting up the financial stock trading system for one of the oldest stock exchange in India.
• Joined as team member and later served as functional and technical lead over team of three developers.
• Responsibilities included - Preparing Requirement Specification, Estimation of effort, Customization of the Front-end (VC++) and Host-end (PL/1) code, Responsible in version build at front end as well as host end and releasing new versions, Solving real-time problems in the system, Manage Knowledge Transfer Process, Documentation