Sr. Storage Operations Engineer Resume
TX
PROFESSIONAL SUMMARY
- 9 years of SAN Administration experience includes SAN/NAS Planning and Design, Storage Operations, System (AIX, Solaris, Linux, and Windows) Administration
- Experience in administrating, maintaining and troubleshooting EMC Symmetrix V - Max, DMX4, DM3 and VNX, Clariion CX-3/CX-4 series and Experience in administration of NAS Celerra systems NS480, NS120, NS704G, NS80G and NSX using Celerra Manager/CLI.
- Hands on Experience with NetApp Filers FAS 3240, FAS 3240 and FAS 3170, FAS 3160, FAS 2040.
- Experience in administration of NetApps filers such as creating volumes, configuring CIFS/NFS exports and implementation of snap mirror replication
- Underwent EMC Symmetrix V-MAX Training and Experience in administration and configuration of Symmetrix V-MAX systems in physical and virtual environments
- Allocation of Storage using Auto Provisioning on V-Max for physical and virtual environments using Symmetrix Management Control and SYMACCESS commands
- Good experience and understanding of Virtual Matrix Architecture of both V-Max SE and Symmetrix V-Max systems and Configuration of implementation of SRDF/S and SRDF/A using RDF ports (H ports) for DR purposes and good understanding of enhancements in RDF i.e. SRDF/exempt and SRDF/EDP with cascade RDF feature. Configuration of TimeFinder Mirrors/Clones for Business Continuity and its enhancements in V-Max
- Planned, scheduled and migrated EMC, NetApp Storage frames and backup environments from one Data Center to another, meeting data center closure date.
- Experience in NetApp DATA ONTAP 7.2.3, Snap Mirror replication, storage planning, and data management, disaster recovery planning best practices and testing.
- Experience in Installation, Configuration and integration of NetApp filers with the Windows and UNIX environment,
- Performed Data ONTAP 7.0 Data protection online backup and recovery using Snap mirror, Snap Vault, Volume Copy, Sync mirror and disaster recovery using Snap Restore.
- 7/24 on-call responsibility for all aspects of a 15 petabyte, multi data center, storage environment, including; EMC, NetApp, Data Domain, SAN switches and infrastructure, Also the NetBackup, Avamar backup environments.
- Provided CIFS shares, NFS exports, LUNs (iSCSI and SAN FC) storage, configured, and completed connectivity to thousands of Linux, Solaris, Windows and ESX VM servers.
- Very knowledgeable and experienced with SYMCLI, ECC, Navisphere Manager, Unisphere Manager and ONTAP, Operations Manager.
- Experienced in administration of NAS Celerra systems NS480, NS120, NS82 and NS704g using Celerra manager/CLI Experience in installation and configuration of Brocade/McData/Cisco enterprise directors and departmental switches
- Experienced in installation of Brocade and Cisco MDS series fabrics and Planning, design and migration of SAN Fabrics from legacy McData and Brocade to Cisco MDS series
- Experienced in configuring and administering Fabric Switches using both CLI and Connectrix Manager/Web Tools/Fabric Manger
- Proficient in SAN related host connectivity for various Operating systems, Solaris/Linux/HPUX/AIX/VMWare ESX/Windows operating systems
TECHNICAL SKILLS
Storage Arrays Symme: trix V-MAX, DMX-4, DMX-3, VNX, Clariion CX3-80, CX4-480
SAN Switches: Cisco MDS, Brocade, McData Fabrics
NAS Celerra Systems: VNX, NS480, NS120, NS80, and NS704g
NAS Netapp: Systems FAS6080/6040,FAS3270/3170/3070,FAS3240/3140,FAS2040/2020,FAS270
SAN/Storage: Software SYMCLI, SMC, Unisphere Manager, Navisphere Manager, NaviCLI, SRDF/S, SRDF/A, TimeFinder BCV/Clone, MirrorView/SnapView, SANCopy, Open Migrator, Open Replicator, Replication Manager, Connectrix Manager, Brocade CLI, Web tools, Brocade Fabric Manager, Cisco CLI, Cisco Fabric/Device Manager and EMC Power Path, Veritas DMP, TivoliStorageManager, ECC, Microsoft Office and VISIO.
Operating Systems: IBM AIX 5.1/5.2/5.3, Sun Solaris 8/9/10 and Windows 2000/2003/XP, Red hat ES3 and ES4, VMWare ESX
Volume Manager: VERITAS Volume Manager, AIX Volume Manager, Solaris Volume Manager, Linux Native Volume Manager
PROFESSIONAL EXPERIENCE
Confidential, TX
Sr. Storage Operations Engineer
Responsibilities
- Perform daily storage administration activities such as storage provisioning, capacity planning, coordinate plan and break/fix maintenance, perform code upgrades, and adhere to documented storage best practices.
- Create reports using VIPR SRM on user dashboards.
- Monitor and analyze the performance indications on VNX, NETAPP devices using VIPR SRM.
- Manage storage on VNX, NETAPP using the VIPR SRM dashboard.
- Configure, view available alerts and understand the source of the alert using VIPR SRM.
- Configured, build and managed EMC VNX.
- Administered the storage and server in production environments. Created Meta LUN’s by expanding base LUN’s using striping and concatenation
- Installed and configured the EMC Control Center (ECC) and SMC to monitor and manage hosts, EMC Clariion and Symmetrix, Brocade and Cisco switches
- Performed configuration changes with ECC / SYMCLI.
- Involved in choosing best practices for storage systems like implementing data protection type of logical volumes.
- Provisioned block storage from VNX 5500 by registering hosts, Creating Storage Pools/Raid groups, Creating LUN, creating Storage Groups, and adding hosts to the storage group using Unisphere.
- Used Storage Resource Management (SRM) tools to monitor Storage Area Network infrastructure systems such as CX 480/960,NS120/480/960 and VNX 5300/5500.
- Installed and configured ECC alerts/agents to supervise Storage environment for Celerra, VNX and hosts also include was attaching management policies.
- Created CIFS servers, CIFS shares, managed CIFS Files permissions and Share permissions & Expanded R/W file systems on VNX 5700 and Celerra storage systems.
- Increased SavVol size deleted old check points & Performed failover and Failback operations of Data mover in Celerra NS 40G using Celerra Manager/CLI.
- Involved in the migration of data using SANCopy from CLARiiON CX3 -80 to VNX5700.
- Configured CAVA servers on EMC Celerra and VNX.
- Configured user mapper for EMC Celerra and VNX.
- Configured VDM, CIFS shares and NFS exports on EMC Celerra’s and VNX.
- Actively participate and coordinate with EMC to perform code upgrade on DART and FLARE.
- Used Celerra manager GUI and CLI for management and Administration.
- Used Navisphere manager GUI and CLI for management and Administration.
- Configured EMC Control Center for end to end Administration and Management of NAS and SAN environment.
- Involved in generating reports for storage allocation, usage and configuration details using EMC Storage Scope
- Handling Configuration and Administration of Volumes, User Quotas, Qtrees, Snapshots, Snap mirrors.
- Installation, Configuration and integration of NetApp filers with the Windows and UNIX environment, experience with CIFS, NFS, LUN management, Managing Quotas and permissions, managing disks.
- Created Aggregates, Volumes (Traditional, FlexVol and FlexClone), Qtrees and Quotas in NetApp FAS 270 and FAS 980
- Migrate the data using SnapMirror and NDMP.
- Performed the motherboard replacement on NetApp storage devices.
- Worked with NetApp to upgrade the data Ontap version on the filers.
- Worked with NetApp to upgrade the disk and shelf firmware and coordinating with different customers during an outage.
Confidential, TX
Sr. Storage Operations Engineer
Responsibilities
- Implementation, administration and maintenance of high end storage arrays like Hitachi and NetApp.
- Closely w Environment: DMX 3000, Symmetrix 8830/8730, Clariion 700/600, Cisco 9509/9140 switches, Distributed ECC Infrastructure 5.2, Navisphere, Cisco CLI and fabric Manager, HP-UX, Linux, Solaris and Windows platformsorked with storage architects to get space cleared for new requests and maintain the storage array.
- To handle all the storage provision (creation/expansion) in the project that was raised by the user.
- Manage and resolve problems identified by sys admins or monitoring software.
- Work with change and problem management tools.
- Work with other support groups (UNIX, WINDOWS, and DBA) to resolve storage related issues.
- Disaster recovery planning, design and documentation
- Planning, preparation and implementing data ontap upgrades.
- Working with CIFS and NFS allocations.
- Management of Cluster takeover and giveback.
- Part of the providing 24x7 support to the client in network operations centre
- Manage the aggregates, volume, qtree.
- Export Nfs and cifs share the volume/qtree to the client and manage permissions.
- Upgraded Fas2050 model from 7.3.1p2 to 7.3.5.1p3.
- Upgraded ontap versions from 7.3.5.1p3 to 8.1.2p1 on models 32xx and 62xx
- Housekeeping of snapshots, reviewing volume snapshot counts and ages and investigate the removal of excessive or old snapshots.
- Aged out or unused snap vault relationships, Investigating and cleanup on the Vfiler 6000 series.
- Configuring data storage in NetApp FAS 3000 series filers that run Data ONTAP 7 series using CLI and Filer View. Configurations including Vfiler, Flex Volumes, qtrees, aggregates and snapshots.
- Responsible for replication related issues of Netapp based storage using Snapmirror.
- Backup and restore data from Tape Libraries using ndmpcopy, dump, restore in NetApp NAS Environment.
- Perform various methods of data migration from NetApp to NetApp on FAS3050, FAS 3140 series to FAS 32xx and providing the customer with practical methods in transferring large amounts of data to remote locations.
- Upgraded Brocade Fabric OS 6.3.2b/6.4.1a to 6.4.2b during various weekdays and weekends.
- Upgraded Cisco Swithces from 4.2(3a) to 5.0.8 and then to 5.2.6 on model ds-c9513, ds-ibm-fc/k9
- Manage the user home directories. Manage important configuration files (/etc files).
- Perform tasks like monitoring, performance diagnosis.
- Build and manage Snap Vault & Snapmirror relationship.
- Hands on DFM to Create Groups, run reports and diagnosis.
- Managing Hitachi USPV/VSP Storages through command suite 7
- Working on the Capacity Request managing the pools
- Created CIFS shares in Hitachi .
Confidential, Burbank,CA
Sr. Storage Operations Engineer
Responsibilities
- Implementation, administration and maintenance of high end storage arrays like NetApp, Clariion Celerra and VNX Systems(250+).
- Created and Configured RAID Groups, Storage Groups, Binding Luns, Naming, Resizing.
- Provisioned and Decommissioned storage from NetApp FAS and EMC Celerra.
- Installed new NetApp and EMC and implemented best practices.
- Perform various methods of data migration from NetApp to EMC and EMC to NetApp and providing the customer with practical methods in transferring large amounts of data to remote locations.
- Upgraded ONTAP from 7.3 to 8.0 on 200 NetApp systems during various weekeend GZ.
- Supported Qtrees, creation and exports through NFS
- Creating and administering aggregates, volumes, qtrees, FlexVols, FlexClones, Snapshots, Space Guarantee etc
- Create, configure, and manage CIFS & NFS shares, quotas, groups, and permissions.
- Configuring SnapMirror, SnapReserve, allocating & deallocating shares to UNIX and Windows Clients from NetApp storage systems.
- Configured and Administered Open System SnapVault and SnapRestore for backup and restore operation in Netapp NAS Environment.
- Administer NAS Environment using DataFabric Operations Manager.
- Configuration and management of VNX arrays using Unisphere Manager. Assigned storage to unix and windows servers and configuration of NFS exports and CIFS shares using Unisphere manager
- Created scripts for daily tasks device creation, mapping, masking and migration tasks.
- Troubleshooting routine critical issues including threshold optimization, server throughput, ports availability, meeting zoning requirements, one-path down, enabling the path on source or destination arrays, data not migrated, host not seeing storage and storage management problems.
- Involved in Installation and Configuration of NAS device EMC Celerra Ns960/120 and VNX 5500/5700.
- Configured Celerra Replicator on Celerra Systems for Local and Remote replication.
- Configured EMC ControlCenter for end to end Administration and Management of Storage environment.
- Monitored, analyzed and fine-tuned the performance issues in Clariion/Celerra using EMC Navisphere Analyzer and EMC Unisphere.
- Project managed the consolidation of data from old EMC Celerra and Windows based fileservers onto NetApp filers.
- Actively participate in the planning and implementation of storage and backup solutions.
- Problem determination and resolution including troubleshooting and submitting results reports to upper management and root cause analysis.
- Used Storage Resource Management (SRM) tools to monitor Storage Area Network infrastructure systems such as CX 480/960, NS120/960 and VNX 5300/5500.
- Installed and configured ECC alerts/agents to supervise Storage environment for Clariion, Celerra and hosts also include was attaching management policies.
- Develop and maintain storage standards, procedures, policies, security etc.
- Installs and configures various models of the EMC Celerra, providing a more efficient method of file system access and productivity.
- Installation, configuration and administration of EMC NetWorker NetBackup on hosts. Responsible for deploying automated Backup and Restoration using NMC 7.6
- Performed virtualization procedures using VMware on the client side systems
Confidential, Memphis, TN
Storage Administrator
Responsibilities:
- SAN and storage administration environment consisting of DMX-3/DMX-4, Clariion CX 3-80, Cisco 9513 and Brocade 48k directors
- Provisioned storage for multi-vendor host environments from DMX using EMC Control Center symcli. Also, provisioned storage from Clariion CX 3-80 using EMC Navisphere manager and Navicli
- Setup the SRDF between the two data centers for migrating the data from one data center to another data center like creating the rdfg groups, converting the devices to dynamic capable, creating the pairs between source and remote devices at the time of migration
- Reclaiming of old storage after migrating the data from older DMX to newer DMX
- Migrated the data from CX3-80 to DMX-4 using the open replicator
- Actively involved in setup of FCIP implementation between two data centers
- Created aliases, zone and added newly created zones to existing active configuration and enabled it by using CLI and web tools for brocade switches
- Installation and Configuration of Raid groups, storage groups and disk mirroring.
- Managed the support of NetApp infrastructure working with the NetApp vendor engineers on NetApp OnTap OS Upgrades, incidents, and hardware issues.
- Implemented business continuity plan through automated failover using snapmirror technology and NetApp clustered hardware.
- Created technical documentation for NetApp OS upgrades and extensive design diagrams for NetApp
- Created the VSANS and added the interfaces, created the device-aliases zones and added the zones to zonesets and activated the zonesets using CLI fabric and device manger for MDS Cisco switches
- Provided direct technical support for the coordination and implementation of releases, upgrades or changes to the Windows and UNIX server environments
- Troubleshooting routine critical issues including threshold optimization, server throughput, ports availability, meeting zoning requirements, one-path down, host not seeing storage and storage management problems
- Ensured that new hardware is fully discovered within ECC and Cisco device manager.
- Well versed with CLI tools (both SAN and Storage) usage in case if GUI/ECC servers are down for maintenance.
- Coordinated physical fiber connectivity between the DMX-4 and the existing MDS 9513 SAN switches.
- Good knowledge on Hardware which includes DMX-3/DMX-4, Clariion CX3-20/80, Cisco MDS 9513/9509 and Brocade 48K switches.
- Monitored and managed the enterprise ticketing and change management queue for all storage provisioning - including SAN fabric zoning and masking and NAS (CIFS/NFS) allocations.
- Installed and configured PowerPath for AIX / Solaris /HP and Windows Operating Systems to support the load balancing and failover features among the HBAs on the system and also installed Symcli software.
- Hands on experience in DMX-4 and CX3 Administration by using ECC 6.0, Symcli and Navisphere Manager.
EnvironmentStorage: EMC Symmetrix VMAX, DMX-4/DMX-3 and Clariion CX3-80
Confidential, Roanoke, VA
Sr. SAN Administrator
Responsibilities:
- SAN and Storage Administration in a storage environment of 800 TB consisting of DMX-3/DMX-4, Clariion CX4-480 CX 3-80, Cisco MDS 9513, Brocade and McData 6400 Directors
- Day to day responsibilities including Configuration and Allocation of storage from DMX and Clariion storage arrays using SYMCLI/ECC and Navisphere manager
- Implemented SRDF/A for production systems including creation of dynamic RA groups, creation of dynamic RDF pairs, enabling SRDF/A for the group of devices. Addition and removal of disks from the device group when needed by disabling SRDF/A and re-enabled the session
- Moved production database to the remote site using SRDF split and allocation of R2 to the remote host by disabling SRDF/A and removing the disks from the group
- Made copies of production data by configuring TimeFinder BCVs and Clones using Time Finder Business Continuity, which was used by testing team to test the production environment
- Migrated hosts (UNIX and Windows hosts) to DMX-4 storage system using Open Migrator (host based migration) and SRDF
- Migrated Data successfully from DMX 1000 to DMX-3 using SRDF and AIX LVM involved various AIX, Solaris and Windows production hosts
- Used migration techniques like Array based i.e. Open replicator and SRDF and Host based i.e. Open Migrator to migrate the data from DMX1000, CX500 to DMX4 storage systems in UNIX and windows environment
- Extensively worked on SAN related host connectivity for various operating systems including SUN Solaris, AIX, Linux, and Windows.
- Actively involved in SAN Migration of McData Legacy Fabrics to the Cisco MDS 9513 Directors with minimal downtime
- Actively involved in Host connectivity to new Cisco fabrics for the Fabric migration
- Setting up redundant FC SAN Fabrics using Cisco MDS Directors/Switches and designing and implementing VSANs
- Installed and configured Cisco MDS 9513 enterprise directors and was involved from the starting stage of fabric migration from Brocade 12k/3900 switches to Cisco MDS 9513 fabrics
- Upgraded hosts as per the EMC HEAT report and installed and configured Powerpath for AIX / Solaris and Windows Operating Systems before migrating to the new storage array and installed SYMCLI software
- Configured zones on Brocade switches using CLI and web tools for creating zones and updating zones to the zonesets and activating zonesets
- Configuration and allocation of storage for production and corporate VMWare hosts from DMX and Clariion including configuration of specific port settings for FA ports
- Provided storage for various productions Oracle RAC (Real Application Clusters) from DMX and Clariion storage arrays
- Storage provisioning from IBM DS 8100 storage array using Total Storage Manager including creation of volume groups and association of host HBAs to the volume group.
- Actively involved in installation of ECC 6.1 and discovery and management of all SAN objects including installation of SDM/Symmetrix agents, FCC and host agents
- Administration of NS704g, NS82 NAS Celerra systems including creation of file systems, exporting and mounting CIFS/NFS shares and configuring network interfaces.
- Creation of Device & FC Aliases, zones, zone sets and activating the zonesets using fabric manager and connectrix manager
- Adding NAS file systems to the Netbackup policies and monitoring backup status
- Prepared monthly storage capacity/utilization reports, vendor performance based on WLA, resource utilization, action plans, project plans, problem management/outage reports, and other documentation as required
- Create/update/maintain all storage related documentation and diagrams of the storage hardware infrastructure. This includes operational run books, detailed server/switch/LUN topology.
- Troubleshooting, monitoring and reporting on the SAN Environment. Discovered new SAN objects in ECC including DMX, Clariion, Switches and windows and Solaris servers.
- Maintaining the ECC infrastructure, troubleshooting day-to-day issues, Configured alerts for management of the entire SAN infrastructure and also dealt with performance issues.
- Troubleshooting day to day performance issues and resolving them using Performance Manager. Comparing the port utilization, IOs and read/writes to the disks using performance manager and analyzing the data for trouble shooting performance issues.
Environment: Storage:EMC DMX-4/DMX-3, DMX1000/2000, CX4-480, CX3-80
Confidential
SAN Administrator
Responsibilities:
- Completely involved in decommissioning number of Symmetrix 8830/8730 frames. And also migrating data to a new DMX 3000 using SRDF.
- Managing and allocating storage from Clariion CX 500/700 storage system using Navisphere Manager.
- Created SRDF devices using Symcli, device groups and added devices to the device groups. Also worked on disaster recovery operations such as failover, failback and update.
- Was involved in migrating data from CX 600 to CX 700 using SAN copy
- Responsibilities included zoning using Cisco IOS, Device Manager and Fabric Manager and ECC 5.2, registering hosts, creating RAID groups, binding LUNs, creating Storage groups and providing accessible storage to the respective hosts.
- Deployed ECC infrastructure agents and discovered storage arrays, switches, hosts in the SAN environment.
- Configured alerts for various objects, and the auto actions for the alerts by Monitoring and analyzing the SAN environment using ECC 5.2.
- Experienced in fabric expansion of Brocade 3900 in order to include additional servers.
- Converted STD devices to BCV devices using symconfigure, manage device groups by creating device groups, Establish, split and querying device groups.
- Actively participated in installing PowerPath for load balancing and path failover on host systems.
- Used ECC effectively for administration of the environment which includes close watch on performance analysis, alert acknowledgement.
- Used SnapView to fullest by having SnapView sessions, so as to recover the critical or original data even after being manipulated.
- Used Meta LUN expansion and provided additional LUNs in order to provide additional storage to the host.
- Created all types of layouts including RAID 1, RAID 5 and dissociated the mirror plex using Veritas. File Systems and also started a temp plex which in turn was used for back up
- Implemented and tested Disaster recovery solutions using SRDF which in turn provided time to deal with problems if any during the failover process.
- Created point in time copies which were used for high speed data mobility, migration and distribution between symmetric DMX and HP storage systems using Open replicator.
- Volume groups are used for data migration and backup applications, for these right volumes are very much necessary. Created volumes by using Veritas volume manager to use volume groups more effectively.
- Creating and Maintaining User Accounts and groups with multi-level security, Performed System Backups and Restores using Ufsdump & Ufsrestore to tape drives.
- Primarily responsible for providing user support which included systems set up, hardware/software installation, configuration and general maintenance.
- Analyzed, tracked and resolved complex software/hardware matters of significance pertaining to UNIX servers and data center operations. Coordinated hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy.
- Maintained all network file system (NFS) mounts and also monitored and resolved troubleshooting issues and as an administrator created users and user groups, provided access rights and privileges to users.
Environment: DMX 3000, Symmetrix 8830/8730, Clariion 700/600, Cisco 9509/9140 switches, Distributed ECC Infrastructure 5.2, Navisphere, Cisco CLI and fabric Manager, HP-UX, Linux, Solaris and Windows platforms