Product Manager Resume
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Atlanta, GA
SUMMARY:
To join an organization as a Product Manager, conceiving, building, and implementing innovative products.
EXPERIENCE:
Confidential, Atlanta, GA
Product Manager
Responsibilities:
- Product Owner for SaaS suite of products, engineered natively for industrial shippers and railroads, enabling automation and increased efficiency in operational procedures
- Primary responsibilities include cataloguing, vetting, prioritizing, defining requirements, mapping process flows, overall end - to-end backlog management and UA for the application suite
- Instituted and actively maintain Agile processes in development practices, business and sales engagements, and requirement accumulation
- Currently collaborate with cross-functional development, UI, UX, QA, marketing, change management, and sales teams to create, organize and prioritize product road maps and requirements, assuring product delivery milestones and overall customer satisfaction
- Launched four production complete solutions, from initial conception through business and marketing validation, requirements and vetting, development, quality assurance, beta programs and production release
- Specialize in integration development efforts, leveraging APIs, Web Services and data integration
Confidential, Jacksonville, FL
e-Commerce Marketing Analyst
Responsibilities:
- Built, estimated and implemented extensive customer ERP conversion across 56 railroad properties and developed specialized metrics measuring project success
- Collaborated with internal business owners and external customers to gather requirements, definition of development goals and overall road map features for e-commerce applications
- Trained and supported GWI customers on railcar management and customer interface products through Town Hall style sessions to gauge customer feedback and roll out
- Specialized in training and promoting newly implemented customer interface tools and customer rail-car billing processes, including conducting on-site town hall meetings for newly converted properties regarding customer interface training and changes
- Assisted e-Commerce Vice President on reporting of project implementations through Business Objects, Access Databases and SaaS tools
Confidential, Jacksonville, FL
Distributive Appointment Representative
Responsibilities:
- Managed and regulated state insurance requirements for insurance representatives in major markets including Ohio, Texas, Florida and Alabama
- Verified regulatory compliance between state insurance departments and Zurich policies and business practices