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Product Manager Resume

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Atlanta, GA

SUMMARY:

To join an organization as a Product Manager, conceiving, building, and implementing innovative products.

EXPERIENCE:

Confidential, Atlanta, GA

Product Manager

Responsibilities:

  • Product Owner for SaaS suite of products, engineered natively for industrial shippers and railroads, enabling automation and increased efficiency in operational procedures
  • Primary responsibilities include cataloguing, vetting, prioritizing, defining requirements, mapping process flows, overall end - to-end backlog management and UA for the application suite
  • Instituted and actively maintain Agile processes in development practices, business and sales engagements, and requirement accumulation
  • Currently collaborate with cross-functional development, UI, UX, QA, marketing, change management, and sales teams to create, organize and prioritize product road maps and requirements, assuring product delivery milestones and overall customer satisfaction
  • Launched four production complete solutions, from initial conception through business and marketing validation, requirements and vetting, development, quality assurance, beta programs and production release
  • Specialize in integration development efforts, leveraging APIs, Web Services and data integration

Confidential, Jacksonville, FL

e-Commerce Marketing Analyst

Responsibilities:

  • Built, estimated and implemented extensive customer ERP conversion across 56 railroad properties and developed specialized metrics measuring project success
  • Collaborated with internal business owners and external customers to gather requirements, definition of development goals and overall road map features for e-commerce applications
  • Trained and supported GWI customers on railcar management and customer interface products through Town Hall style sessions to gauge customer feedback and roll out
  • Specialized in training and promoting newly implemented customer interface tools and customer rail-car billing processes, including conducting on-site town hall meetings for newly converted properties regarding customer interface training and changes
  • Assisted e-Commerce Vice President on reporting of project implementations through Business Objects, Access Databases and SaaS tools

Confidential, Jacksonville, FL

Distributive Appointment Representative

Responsibilities:

  • Managed and regulated state insurance requirements for insurance representatives in major markets including Ohio, Texas, Florida and Alabama
  • Verified regulatory compliance between state insurance departments and Zurich policies and business practices

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