PROFESSIONAL PROFILE:

• Eager to contribute highly applicable business process improvement and project/program management skills, along with keen ability to analyze business needs in the Property & Casualty insurance industry, and translate them into actionable strategies for clients.
• MBA - level senior IT professional with 15+ years of diverse experience in managing multiple cross-functional projects in the P&C insurance industry utilizing in-house and off-shore resource, and collaborated with C-suite executives on a regular basis.
• Managed an internal audit remediation program of over a dozen projects that includes new infrastructure deployment, compensatory controls implementation, and business process improvement.
• Managed a global application deployment project that covers Asia-Pacific, Europe-Middle East, and Latin America regions, in addition to multiple messaging application/infrastructure deployment projects.
• Managed multiple data warehouse projects throughout the career, with the more recent project emphasized in collecting operational data that are necessary to produce financial statements using Microsoft SQL Server Reporting Services, SharePoint Services and ETL tools such as Informatica and MS Integration Services.
• As the VP of Production Support, led the production support and application development activities ranging from legacy mainframe, client/server, to leading edge browser-based policy writing and claims processing applications.
• Worked as an Application Architect for Accenture designing statutory reporting and policy writing applications for multiple P&C Insurance companies.
• Managed infrastructure implementation projects, including server consolidation and virtualization projects with multi-million dollars budget.
• Managed strategic, global, software deployment, and infrastructure build-out projects working with in-house and external legal counsel to ensure the deployment is regulatory compliant, such as conforming to local data residency and labor regulations.
• Managed and guided the development of browser-based, mission critical, applications using VB.Net, Java, Oracle DB, and MS SQL.
• Managed a number of ETL projects using Informatica to integrate business partners’ data into company’s system.
• Participated in the planning and execution of a major data center move from New Jersey to Virginia.
• Advanced level user of Microsoft Project and Excel, and proficient with other MS Office Suite products such as PowerPoint, Visio, and Word.
• Working knowledge of Microsoft VB.net, Java, MS SQL, Oracle Database, TOAD for Oracle, Informatica, Sterling Gentran EDI, Cobol, CICS, Telon, IBM DB2, JCL, VAX VMS, Crystal Reports and RMS, CA ERwin data modeler.

PROFESSIONAL EXPERIENCE:

Confidential, Livingston, NJ

Senior Project Manager

Responsibilities:

• Managed infrastructure transformation and migration projects as part of an organization-wide infrastructure consolidation program.
• Managed an internal audit remediation program of over a dozen projects, and a global project to deploy outbound email encryption capability using Proofpoint Encryption to Growth Economy, Asia PAC, Latin America, and Europe-Middle East-Asia regions by working with external counsel and Chief Compliance Officer to ensure local data monitoring/encryption regulations are observed.
• Managed a number of infrastructure build-out projects successfully by closely involved with all aspects of the projects - new system design, equipment quoting and procurement, server builds/audits, application installation, POC/Pilot testing, and production deployment/evaluation.
• Managed a number of data migration projects domestically as well as internationally.
• Personally responsible for migrating over 25,000 mailbox data from Confidential to other insurance companies.
• And from acquired companies into Confidential messaging environment.
• Successfully deployed Microsoft Lync 2010 as the corporate collaboration tool with audio/video conferencing capabilities in a virtualized environment (VMware and VMax storage), from design through production deployment.
• Worked with the CTOs team, managed the vendor selection process to implement an Exchange 2010 virtualization and servers consolidation project, including requirements gathering, proposal s review, establish selection criteria, weighted scorecard development and response evaluation.

Confidential, Morristown, NJ

Senior Project Manager

Responsibilities:

• Directed production support activities of legacy mainframe, legacy client/server, and leading edge browser-based applications for Confidential & Confidential Insurance.
• Established and implemented new support procedures to streamline problems resolution throughput of a newly rolled out, browser-based, robust claims processing application.
• Worked closely with clients’ executives on a regular basis to identify existing and potential SOX compliance issues, and facilitate the resolution of I.T. issues, if any.
• Acted as a liaison between the client and the State Department of Insurance auditors during scheduled audits, and ensured complete and accurate I.T. information are provided to the auditors on a timely basis.
• Played a major role in the data center migration of system software and hardware from New Jersey to Virginia.

Confidential

Group Lead / Engagement Manager

Responsibilities:

• Appointed by the business client to be the Engagement Manager to direct the day-to-day operation of six US and Canada-based legacy and client/server application teams that support the entire operation of Confidential & Confidential Insurance.
• Interact and collaborate with clients at various levels, as well as Senior Management and Project Teams of the engagement to ensure service level is consistently met.
• Actively involved in the development of client/server applications, and provided technical guidance to the support team during all phases of project life cycle.