MANAGEMENT SKILLS

• Successfully managed complex projects with global implementation, and rapidly evolving requirements.
• Effective communication skills and record for coordination between globally located teams.
• Project delivery under stringent timelines and high pressure.
• Conducted a budget planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Exceptional ability to maintain and build client relationships, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the clients organization.
• Define Business Process identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables.
• Adept in providing Analytical Support to key business Applications /solutions.
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences
• Thorough Understanding of Software Development Life Cycle SDLC , involved in various phases like Requirements, Analysis/Design, Development and Testing.
• Acted as liaison between management and development team for Requirements and QA.
• Managing reports, analysis and decision-making for a change request.
• Project Management, Project Schedule, Project Tracking and Team Management

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Project Summary: -

• Identify HR data to be mapped from source legacy applications within Commercial Operations work stream, to Workday HCM and ODS by assessing the impact analysis from decommission of PeopleSoft HCM in the United States and United Kingdom. The detailed analysis would result in determining user access to Workday HCM based on HR compliance and business justification for accessing PII and SPII data attributes.
• Requirements analysis related to completing data flow diagrams for HR data transfer from HR Back bone system to all affected systems within Commercial Operations work stream.
• Build design document with detailed list of existing HR data elements to be mapped to Workday HCM objects and attributes.

Confidential

Senior IT Project Manager

Project Summary: -

• Design and delivered a SaaS based integrated Talent Management processes and supporting system to streamline global processes and unification of systems, covering end to end solution. Project entailed successful implementation of SuccessFactors HCM with multiple language preferences with simple User Interface experience, greater self-service and robust reporting capabilities.
• Managed off shore team involved with data conversion and data migration of legacy hosted Plateau LMS system during Upgrade to SuccessFactors LMS SaaS Revolution UI platform for U.S and Canada based employees
• Provided support for integration of SuccessFactors LMS module using Single Sign on capabilities with SuccessFactors BizX application for employee initiated and managed unified business processes
• Supported the core team with business use cases involving User Acceptance testing based on role based access as well as tracking defects and managing testing activities
• Coordinated off shore efforts with configuration, unit testing, functional testing for end users based on Work book definitions for Performance and Goal Management, Recruitment module, including translations to Spanish and French-Canadian languages

Confidential

Project Lead Workday Integrations

Project Summary:

• Manage overall implementation and support of Workday HCM/Payroll integrations related to HR Technology transformation strategic initiative for deployment of SaaS based HCM product, replacing enterprise PeopleSoft HCM/Payroll application.
• Managed a technical development team for implementation of Workday 16 HCM/Payroll business critical integrations involving HR, Benefits, Learning Management Systems, Payroll and Finance. These integrations were designed and built using Workday's best practices and technology platform based on third party vendor specification.
• Collaborated with Workday integration consultants in managing Workday assigned high profile integrations which involved XML messaging, Web Services APIs from Payroll for G/L interface within PeopleSoft Finance as well as third party vendors.
• Lead knowledge transfer workshop sessions with Workday developers for ownership of all Workday developed integrations to client team and Cognizant support team for extended support.
• Managed regression testing and migration of integrations deployed in production tenant post implementation based on on-going scheduled Workday updates.

Confidential

Project Manager

• Project Lead Role providing project coordination, requirements analysis, documentation, user
• Acceptance testing working with business units and Insurance Services web development team on
• migration of HR applications to be hosted from new data center.
• Liaison with development team and the infrastructure team to plan and organize installation of
• Databases, application and web servers and firewall issues that may initially prevent the applications
• from performing business critical activities and mitigate contingencies.

Confidential

Senior Project Consultant

• Conducted gap analysis and documented in detail the business processes flows.
• Engaged with IT development team for product enhancement requests based on business process changes and user interface functionality
• Participated and prepared Business Requirement document for future releases of the product based on new functionality and enhancement for alignment of global business processes.
• Prioritize stakeholder systems request from regional theaters world-wide to plan enhancements to the tool based on localization issues to align with global solution
• Provided production support and maintained master list of enhancements for scheduled phased releases

Confidential

Project Manager

• Project Manager Role supporting Re-Marketing group by creating functional specifications for Change Requests related to dash board reporting for Key Performance metrics. Involved with definition, monitoring and resolution parameters to reduce product repair costs and turnaround time between order management and distribution cycle, based on sales forecasting. Developed reporting specifications and deployment to end users.
• Incorporated business rules driven work flow solutions for workforce management related activities, tracking, escalation and reporting within cross-functional business units and repair partners based on scheduling, dispatching and performance management guidelines.
• Effectively liaison with business partner and off-shore product development team to manage technical resources and issues with release and support of product and post-production issues.
• Managed all aspects of quality assurance to resolve data and user interface during multiple UAT testing cycles and prioritize the issues for resolution based on release schedules and milestones. Set up development and Staging Application environments for multiple UAT sessions based on release management schedules

Confidential

Senior IT Analyst HRIS

• Managed cross functional business teams and IT organization resources to streamline business processes and requirements to incorporate business rules and logic for application design and development
• Integrated in-house web based travel application with Travelocity hosted service for employee travel reservation booking and reimbursement based on personal and corporate travel policies
• Collaborated with business unit managers, IT teams, and external vendors for implementation of new functionality, enhancements, interfaces changes to PeopleSoft HCM v8.9 based on funding and compliance standards
• Successfully managed IT Infrastructure project which comprised of decommission, consolidation, migration of installed applications and databases on different server platforms. This effort was mandated due to data center relocation and server consolidation from EDS hosted facilities to AAA owned Data Centers.

Confidential

ADP HCM Project Lead

• Managed full data conversion and migration from legacy SAP HCM into ADP foundation tables to complete back end data load process of employee records for transactional and reporting needs.
• Performed gap analysis for SAP HCM functionality and configuration for ADP Enterprise to define business process mapping and set-up interfaces for external vendors and ADP hosted integration services.
• Single point of contact for business users to resolve open issues with ADP hosting center for application support services and service delivery response issues, including end user training.
• Lead deployment of Talent Management application by collaborating with recruitment team, HR Partners and external vendor Virtual Edge in alignment with ADP outsourcing strategy.

Confidential

Senior Business Systems Analyst

• Migrated from a decentralized HR legacy system by successfully implementing Oracle 11i core system and Brio report writer tool supporting users in EMEA and ASIA-PAC regions.
• Worked with SME from Business Intelligence team for identifying business processes and rules for defining data infrastructure requirements for data extraction and load process from multiple platforms for HR Data Warehouse project.
• Developed reconciliation process for head count reporting between Finance and HR by designing and implementing a set of audit reports with the HR Data Architecture tool PRISM . These reports were used to monitor data integrity checks and identify data cleanup tasks within the source systems.
• Performed gap analysis for alignment of global processes related to employee and manager self-service to create business requirement document BRD for implementation of Oracle HR Self Service module employee and manager . Created Visio data and process flow diagrams .