PROFESSIONAL SUMMARY:

20 years experience in the IT industry. Strengths are in all phases of Project Management, Security, Business Analysis, Training, Risk/Issue Management, Requirements Gathering, Testing, Technical Writing, and Training. Team driven, do not mind helping out in other areas, organized, and always have a sense of urgency when working on a project. Enjoy new challenges and learning new technologies.

TECHNICAL EXPERIENCE:

Software/Databases: MS Office, MS Project, SAP, Clarity, Open Workbench, HP Quality Center, Quick Test Professional, Visio, InfoPak

Methodologies: Project Management on Large Projects (Waterfall, Agile), Business Analysis, Disaster Recovery, Quality Assurance, Risk Management, Testing, Technical Writing, SDLC, Six Sigma

PROFESSIONAL EXPERIENCE:

Confidential, Bentonville, AR

Sr. Project Specialist

Responsibilities:

• Working closely with Customers both locally and globally.
• Project Deliverables in accordance with the ISDLC.
• Project Scheduling.
• Cost Allocations.
• Resource Planning and Allocations/ETC’s.
• Issues and Risk Management.
• Change Control Management.
• Monitoring IRR/NPV for the Merchandising VP for all projects.
• Contract Management for the Merchandising VP for all projects.
• Project Reviews for the Merchandising VP for all projects.
• Executive Summaries and Presentations to upper Management on personal projects.
• Clarity Mentoring.
• Sending out Clarity Tips and Tricks to our VP area (Merchandising).
• Demonstrating tools being introduced to the company. HP Quick Test Professional, Clarity, Open Workbench, InfoPak.
• Setting up classes for Project Planning creating a WBS and ROM’s.
• Started week departmental management meetings showing the value of correct time sheet tracking in Clarity.

Confidential, Overland park, KS

Project Manager

Responsibilities:

• Handle disputes with major vendors, dealing with millions of dollars per day to ensure the company saves money.
• Work closely with Finance. Input on implementation of new billing system.
• Financial reporting to upper management.
• Contracts Administration of Transportation Security Agreements for Indirect Air Carriers.
• Confirmation of SCAC codes for carriers which were to be used as a billing flag in the new system.
• Zip Code mapping to all pick up/delivery locations nationwide and in Canada.
• Project Management for Retail Foods Seller and Distributor for new Order Processing System.
• Business Analysis Setting up New Sites for Tax Preparation Firm.
• Responsibilities Overview for above clients:
• Prepared Application Enhancement Specification documents.
• Analyzed and revised existing system logic difficulties and documented as necessary
• Worked with end users to identify business requirements.
• Worked closely with Project Manager to discuss assignments and project issues.
• Assisted in research and fact - finding to develop/modify information systems.
• Launched the business requirement collection approach based on the project scope.
• Collected and evaluated business requirements, functional specifications, project schedules, documentation and test plans.
• Scheduled and tracked progress for team members of project through completion.

Technologies: Microsoft Project, Excel, SQL Environment, Word, Manufacturing, Distribution, Testing, QA, Risk Management

Confidential, Overland Park, KS

Business Analyst

Responsibilities:

• Researched/gathered information regarding business problem/opportunities.
• Worked extensively on Risk Management, Risk Mitigation, Change management and Project Management.
• Defined which systems were going to be shut down and which ones would be added onto the SAP system.
• Prepared the Requirement document for the application based on business user information.

Technologies: SAP, Clarity

Confidential

Project Administrator

Responsibilities:

• Handled General Ledger and Global Template project plans, issues, metrics.
• Scheduling, Timesheets, Organizing, Appointments, Developing and Administering Plans
• Tracked Configuration documents, FRICE objects and Business Process Procedures (BPP’s).
• Prepared BPP’s and associated unit testing.
• Owned the Master Transaction List (MTL) and roles/positions to correlate within SAP for security. Set everything up for basis engineers to put into SAP for the production system.
• Worked with functional teams on gathering and refining SOD’s.
• Participated in Integration Testing (using Mercury Test Director and Mercury Quality Center, the interactive recording test tool.
• Prepared and monitored Task Order Addendums (Purchase Requisitions) for main project vendor. Participated with the configuration of currencies in SAP.
• Helped with presentations and Visio flows.
• $65 million dollar project.

Technologies: Visio, SAP, Mercury Test Director, Mercury Quality Center

Confidential, Overland Park, KS

Business Analysis/Project Administrator

Responsibilities:

• Co-Administered the project portal on intranets.com.
• Monitored the project plan and issues.
• Handled logistics for the group.
• Took meeting minutes at group meetings.
• Aided with overflow deliverables work.

Technologies: Web Portal, Intranet

Confidential, Kansas City, MI

Project Manager

Responsibilities:

• Brought the project into sync for final installations.
• Defined implementation tasks.
• Gathered and track issues, action items and deliverables.
• Prepare Deployment Project Plan for remaining sites.
• Held meetings as needed to stay on top of task dates.
• Pre-Scoped project requirements with the business and prepared the initial project plan/tasks for the project initiation phase for the Finance business and I/T sides.
• Updated the Statement of Work.
• Set up meetings to gather reporting requirements, scope, approaches, solutions, impacted systems and high level estimates.
• Defined resource requirements and tasks.
• Defined and tracked statuses, issues, risks, dependencies, constraints, skill sets, action items, etc. Prepared meeting minutes.
• Set up project directory for the business and I/T sides. Performed PI Exit Criteria Quality Assurance

Technologies: Quality Assurance, Microsoft Project, Excel

Confidential, Overland Park, KS

Project Manager Test Planning

Responsibilities:

• Worked on Confidential software development projects in NIS Test Planning.
• Planned the test approach, established Core Team members and meetings, wrote detailed test plans, determined the testing environments, defined users and test execution methods and used their Work Breakdown Structure (WBS).
• Worked closely with Product Development Managers and other Testing Divisions to ensure schedules were met.

Technologies: Test Plans, Mercury Test Director

Confidential, Lenexa, KS

Project Manager

Responsibilities:

• Set up multiple Project Plans, resource tracking and input, member of team meetings, tracked weekly status reports, monitored risks, issues and dependencies, Prepared Payment Authorizations and Purchase Requests on Projects in excess of $1.2 million.
• Handled procurement for wireless lab environment for prototyping and testing.
• Set up Project Plan for the Business (Purchasing) Side and the I/T Side for the MRO Phase III Project.
• MRO was for Maintenance, Repair and Operations, to get one Vendor to handle all supply/parts orders.
• Aside from setting up the Master Project Plan in Microsoft Project, also set up all the I/T Project Plans in accordance with the Life Cycle.
• Authored all applicable deliverables.
• Identified all user's and PC's/Mac’s (approximately 273) to be converted (either manually due to out of date systems or to be blasted via the Microsoft SMS system).
• Was a part of the I/T test team to implement Microsoft Project 98' as a standard and verify the need to use the E-Mail/Intranet/Internet feature for tracking tasks.
• Inventory System that was yet to be approved. It is to be installed in 11 locations, including Canada and Mexico
• Task - See indented jobs below for details, which were performed under Independent Data Services. All jobs are within the dates above.
• Prepared 3 reference manuals and specification sheets for a Generic, SEARS and AMRI, in Texas who used the client’s products - most commonly known as TUFF GUARD 99.

Confidential, Costa Mesa, CA

Project Manager

Responsibilities:

• Prepared the Hospital wide Illness and Injury Prevention Program to comply with Cal OSHA standards.
• Wrote the Hospital's Quality Improvement Plan.
• Performed Quality Assurance/Risk Management Assessments to update with JCAHO standards. Brought Forms, Workflows and Charts up to date for Nursing Case Management.
• Made hardware/software recommendations for upgrades.

Confidential, CA

Technical Writer

Responsibilities:

• Wrote on-line help for the NORBA Bike Racing Tracking System.
• Documented the PRIMO Camera Inventory and Reservation System for Panavision from the software developed by ASP
• Updated forms for company to order various investment services thecompany provided.r
• Prepared Bag Flows for documentation of insurance mainframe software system.

Confidential, Los Angeles, CA

Project Manager

Responsibilities:

• Prepared Deliverables based on past projects of Sodeteg Tai for the Los Angeles Metro Rail SCADA project which covered six stations in downtown Los Angeles.
• Responsible for preparing over 90 deliverables, schematics and flow charts for Confidential .
• Attended meetings with Confidential .

Confidential, Los Angeles, CA

Technical Writer

Responsibilities:

• Wrote Confidential 's Defense procedures manual from a program written in PACE on the Confidential computer system.
• Software development and documentation was in unison so it was very challenging.

Confidential, Van Nuys, CA

Technical Writer

Responsibilities:

• Documented the company's Medical Billing Program developed on the ALTOS computer system.
• Partitioned a PC with AMOS (the ALTOS operating system) and DOS so could switch back and forth to document the manual.