SUMMARY:

Confidential has 15+ years of experience within CIS/MIS in such areas as Project Management; with direct accountability as extensive assistant responsibly to PM, Configuration Management, Requirements Management, Business Analysis. Confidential uses current best practices methodologies such as Agile, PMI.org PMBOK® guides and standards to ensure Projects are successful. She has been involved through all Confidential life - cycle phase of from the start of very large multi-million dollar projects and been able to work through to the end phase of closure and seen the start of a new contract after the end of the a completed project.

TECHNICAL SKILLS:

Microsoft Office, Project Management, Waterfall / Agile Methodologies, ISO standards and Confidential, Software Development Life Cycle (SDLC), SharePoint, Microsoft Project, Microsoft Project Server, MS Access, Visio, SMS, Program Control, Project Control

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Project Manager

Responsibilities:

• As Project Workflow Manager for the Health Care Reform Act at CareFirst, responsibilities include developing End to End Project Schedule for testing team
• Manager workflow timing releases per test plan
• Assist testing team with managing test configuration
• Other duties as needed by team or client
• Responsible for administering complex and dynamic project schedules using MS Project Server converting schedules to excel for members that are not able to use MS Project
• Ensuring adherence to project management standard processes and compliance with quality assurance policies
• Management responsibility of on-site and off-shore teams for 3 areas of a complex program to implement Health Care Reform Act for the District of Columbia. These areas include development of code for required forms processed through EDI using Software Development Lifecycle, Benefit Plan Management, Business Intelligence, and Data Management.
• Responsible for planning, developing and maintaining detailed project schedules and facilitate on-time and efficient completion of project by understanding how critical activities need to occur. Prepare integrated master schedules for reviews of multiple schedules
• Developed PowerPoint reports to facilitate communication between staff, senior management and internal management teams.
• Participate in the development of Operation project plans, schedules, budgets and forecasts.

Confidential

Jr. Project Manager

Responsibilities:

• Responsible for administering complex and dynamic project schedules using MS Project Server
• Ensuring adherence to project management standard processes and compliance with quality assurance policies
• Responsible for planning, developing and maintaining detailed project schedules and facilitate on-time and efficient completion of project by understanding how critical activities need to occur. Prepare integrated master schedules for reviews of multiple schedules
• Participate in the development of Operation project plans, schedules, budgets and forecasts. Work with budget/cost analyst to track labor, material and project costs
• Assess and report schedule risks and opportunities. Identify major milestones, decision points, project life-cycle and other project events
• Track and update all deliverables continuously, including Contract Deliverables (CDRLs) throughout the life of the project by providing timely provision of accurate need dates
• Maintain schedule change log
• Participate in the development of scheduling standards and procedures
• Participate in internal process improvement teams
• Support upper management in the strategic planning through data acquisition, critical analysis and report preparation
• Compile and review EVM for budgets using actual performance, previous budget figures, estimated revenue, expense reports, and other data sources to control funds and provide for proper financial administration
• Create and manage share point site for a given project and gather all required documentation as per SDLC requirements
• Work with Project Quality Office Reviewers on SDLC requirements and tracking documentation. Report, alert and reach out to project teams on upcoming project deliverables and manage Delivery Traceability Matrix for all required deliverables
• Reviews status of projects and budgets; manages schedule and prepare status reports

Confidential, Washington, DC

Project Lead

Responsibilities:

• Research and compile report of Information Assurance accreditation for Confidential
• Coordinate Collaboration Meetings between divisions
• Using SharePoint track accreditation packages using Information Assurance Tracking System (IATS)
• Using MS Project establish process for tracking IA Annual reviews for accredited programs
• Establish process for tracking conditions within the accreditation letter to ensure program meets requirements to maintain accreditation
• Assign and coordinate Validator/Auditor for DIACAP IA packages through the Certification and Accreditation process
• Draft and coordinate meeting minutes for collaboration meetings
• Website enhancement and content management for department portal page using SharePoint to communicate DIACAP standards and Navy IA department information
• Review, update and provide status for FISMA related programs

Confidential, Herndon, VA

Project Lead

Responsibilities:

• Provide project management assistance to Program Manager
• MS Project to define and track Task Order Deliverable schedule
• Using PMI EVM to provide budgets information using actual performance, previous budget figures, estimated revenue, expense reports, and other data sources to control funds and provide for proper financial administration
• Perform multiple financial cost analysis functions, including cost allocation, setting up cost control systems, collecting data, controlling costs and preparing reports that maintain the company's cost accounting system
• Ensures that costs are allocated according to established procedures. Applies principles of accounting to analyze financial information and prepare financial reports
• Define and draft documentation deliverables ensuring FAR requirements are met
• Review and establish Federal Acquisition Regulation (FAR) Contractual Regulations
• Attend meeting and prepare meeting minutes

Confidential, Washington, DC

Business Analyst / Financial

Responsibilities:

• Provide project management assistance in support of the modernization of financial audit within the finance department of the Confidential
• Provide MS Project, Excel, PowerPoint and Visio support. Prepare presentations to Confidential oversight committee
• Attend Key Process Owner status meetings, acting as scribe and updating changes to status of activities within the ePMO project management tool designated by Confidential

Confidential, Vienna, VA

Business Analyst / Webmaster / Project Coordinator

Responsibilities:

• Designed, built, and maintained web sites, using content creation and management tools; such as DreamWeaver, and Adobe Contribute CS
• Analyzed user needs to determine technical requirements
• Created models or prototypes for websites for decision
• Provided system interaction or sequence diagrams
• Search Engine Optimization using Meta Tags
• Supervise Web Production team to maintain production schedules and quality of output within budget
• Collaborate with Director, manage contractors, vendors and other resources responsible for interactive content to maintain production schedules and quality of output within budget
• Utilized MS Project coordinate, prioritize, and distribute day-to-day work for the Web Production team
• Participate and assist with the end-to-end design, layout and graphical execution of new and existing web content, marketing campaigns, features and functionality
• Provided project lead support during annual audit of financial management as the fiscal agent of the Northern Virginia Workforce Board
• Observe, evaluate, and refine web production process to improve content delivery standards and efficiency

Confidential, Fairfax, VA

Technical Writer

Responsibilities:

• As a business analyst, gather technical information from various users of The Office of Comptroller of the Currency (OCC) computer applications involving the functionality of some 160 user driven applications
• Attend JAR session to assess business process design/business process re-engineering, provide reports/document that are defined "As-Is" cross-functional process flows and developing "To-Be" flows that leverage systems work-flow to optimize the business process
• Analyzed procedures to provide operational instructions to provide to a central computer operation command center allowing users to offset these tasks to computer staff and attend to required responsibilities
• Utilized MS Project for requirements gathering and business analysts of college application process on-line
• Used UML to provide documentation topologies and diagrams of the application
• Utilized formal RUP methodology, for a smaller scale application
• Attend JAR session to assess business process design/business process re-engineering
• Interface with client and technical staff to provide requirements "As-Is" cross-functional process flows and developing "To-Be" documents, minutes to JAR session

Confidential, Jacksonville, FL

Contract Coordinator

Responsibilities:

• Provide support as a contract employee working with the headquarters contracts department
• Work with records management of contracts
• Audit of program records for project level management
• Responsible for administration of all contracts in the international and domestic licensing departments
• Compile, disseminate and follow-up on contract status reports to ensure all files are complete
• Primary responsibility is organizing, filing, and distribution of the contracts
• Communicate with clients and customer to ensure details and resolution of contract issues.

Confidential, Laurel, MD

Computer Consultant

Responsibilities:

• RUP life cycle management and configuration management of Web application development
• Mission critical reports to senior management for risk assessment decisions Rational ClearCase tools
• Developed Change Management tracking report using Rational ClearCase tools to track Change Reports through the RUP life cycle
• Documentation Management of program deliverables using Rational VOB
• Interdepartmental audit of program for project level management
• Correctly assigned requirements for two separate department, infrastructure support and software development, using ReqPro
• Effectively provided strategic and tactical leadership to ensure successful design, implementation and integration of technology solutions using MS Project Server, Visio and WebSphere
• Interfaced extensively with customers, team members, vendor and management to define business needs and implement appropriate solutions
• Defining project scope, timelines and resources. Coordinated the planning, tracked and monitored all management Risk Assessment aspects of projects, ensuring adherence to deliverables using Rational Itrak application to track and report risks, issues and tasks of various divisions
• Defining project scope, timelines and resources. Coordinated the planning, tracked and monitored all management Risk Assessment aspects of projects, ensuring adherence to deliverables using Rational Itrak application to track and report risks, issues and tasks of various divisions
• Facilitated IRS Modernization infrastructure support Change Review and Defect Review Boards, tools used to develop accountability and management report Rational Clearcase.
• Selected as Inter-Departmental Configuration Management Coordinator to plan and track Change Request and Impact Assessments for all subcontractors during Web applications life cycle
• Successfully provided quality assurance testing, configuration management expertise to IRS Prime

Confidential

Computer Consultant

Responsibilities:

• Conducted an internal audit of Confidential Lotus Notes infrastructure to determine vulnerability and effectiveness
• Researched, tested, evaluated and documented systems, applications and networks
• Created and delivered white paper on recommendations to increase stability, improve performance and expand security

Confidential

Domino Admin / Project Leader

Responsibilities:

• Developed and delivered status reports to team members, customers and management
• Managed risk assessment, issue resolution and change management initiatives
• Collaborated with clients in analyzing existing processes and developing procedures to support new systems
• Led and mentored cross-functional teams of up to 5
• Solely accountable for managing and enhancing 10 of 77 national Lotus Notes servers, including monitoring and troubleshooting for the Bureau of Census

Confidential

Domino Admin / Project Leader

Responsibilities:

• Assisted in administering and monitoring 25 Lotus Notes servers across multiple locations
• Planned and led the migration of Lotus Notes from version R3 to R4
• Analyzed and resolved security issues
• Provided support to end-users and Development staff
• Lead Analyst on Knowledge Management Infrastructure team, managed tasks and responsibilities for 3 server administrators

Confidential

Project Leader / Analyst

Responsibilities:

• Acted as Project Manager as directed during absent/leave of Project Manager
• Testing, IV&V of releases as delivered by development staff before release in production of web portal
• Established check lists and tools for daily, weekly and monthly monitoring of the servers

Confidential

Project Leader / Analyst

Responsibilities:

• Recognized for redesigning and implementing solutions to stabilize and improve Lotus Notes infrastructure for Confidential Technology Solutions after hacker attack
• Assisted project level management with interdepartmental audit of program
• Redesign and enhance the design of existing applications using SAS technology

Confidential

Project Manager

Responsibilities:

• Directed team of 5 in managing and upgraded 7 Lotus Notes servers to provide messaging support to more than 300 users throughout the United States and Canada
• Accountable for overall success of assigned software development, quality assurance testing and messaging administration and support projects using SDLC
• Responsible for all aspects of server and developer maintenance of 33 servers in 3 countries
• Evaluated, prioritized and resolved testing issues and defects
• Developed and delivered status reports to team members, customers and management
• Selected as Lotus Notes Systems Administrator to provide support to pilot test installation project of 5 Lotus Notes severs throughout 5 states for U.S. Customs

Confidential

Project Leader

Responsibilities:

• Led the migration of messaging system from VAX All-in-1 to Lotus Notes
• Selected to provide production support to Lotus Notes email systems for The White House
• Researched, recommended and led the deployment of new hardware and software to increase efficiency
• Directed the installation of additional disk storage array to an NT server
• Monitored and supported mission-critical paging and admittance of guest systems
• Managed risk assessment, issue resolution and change management initiatives
• Collaborated with clients in analyzing existing processes and developing procedures to support new systems