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Project Manager Resume Profile

Project Manager

SUMMARY OF QUALIFICATIONS

PMP Test Candidate

  • Subject Matter Expert
  • Demonstrated progression and growth as a Project Manager through past career experiences
  • Familiarity with multi-system integration and common issues that can arise when integrating enterprise technologies
  • Experience facilitating meetings between different groups of stakeholders
  • Proven ability to produce and own high quality deliverables that meet client needs
  • Excellent written and verbal communication that is effective to both senior business leadership and technical resources
  • Hands-on experience in multiple phases of the Systems Development Life Cycle SDLC
  • Ensure follow-through, completion and documentation
  • Quality of failure analyses, root cause determination, and corrective/preventive actions
  • Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence
  • Proficiency with Microsoft Office Suite as well as change control and defect tracking software
  • Manage and report Key Process Indicators KPIs detailing all the results of the reliability programs activities on a weekly basis
  • Experience leading cross-functional teams to deliver complex technology-centered and business solutions through various methodologies

TECHNICAL SKILLS

  • Supply Chain Management Six Sigma- Yellow Belt
  • Data-Root Cause Analysis Contract Management Vendor and Contract Management
  • Performance and Quality Standards
  • Secret Clearance Strategic Partnerships
  • Budget Costing Control
  • Program Management
  • Customer Satisfaction Allegiance
  • Leadership Development
  • Benchmarking Data '
  • Inventory Management
  • SAP Beginner
  • Troubleshooting
  • Change Management

COMPUTER SKILLS

  • Computer Skills: Microsoft Office Suite 2010, MS Excel, Spreadsheet, MS Excel, MS Project, MS Visio, PowerPoint,
  • PROFESSIONAL EXPERIENCE Confidential Direct, manage and oversee 3 business units/functions with a staff of 356 Planned project stages and assess business implications Managed and oversee a 13.5 million annual budget
  • Analyzed financial records to improve efficiency
  • Responds, evaluates, and discuss possible solutions with customers
  • Prepares, finalizes, reviews preliminary proposals, identifying trends and correlations
  • Analyzed and planning workforce utilization, and maximum efficiency
  • Monitored KPI Key Performance Indicators to ensure all contractual obligations are met by contractors

ACCOMPLISHMENTS:

  • Improve support service level by 20 , even with a severely downsized employment group
  • Created and implemented a Customer Satisfaction Call Center in handle all customer service issues
  • Reduced Workers' Compensation improved safety plans costs 40 700,000 annually
  • Reversed losses in fuel surcharges by revising contractual agreements and saved 500,000
  • Demonstrated success leading using the Kaizen and Six Sigma Lean methodologies
  • Met project milestones and project plan for Rezoned School Boundary 2013-2014 school year

Confidential

  • Directed day-to-day operations, and 66 Motor coach Operators full and part-time
  • Planned, directed, or coordinated the operations of public organization
  • Converted leads into opportunities by assigning the appropriate sales process and identifying the appropriate contact with the customer's organization, identifying sales team member, and communicating the next steps in the process
  • Responds, evaluates, and discuss possible solutions with customers
  • Controlled and utilized manpower through planning, organizing scheduling to minimize loss time

ACCOMPLISHMENTS:

  • Worked toward increasing productivity by reducing miles and improved equipment utilization
  • Managed special transportation events Jewish Maccabi Games, LPGA Tournament, Amtrak, U.S. Army
  • Reduced fuel costs, vehicle maintenance costs, insurance costs and labor costs
  • Facilitated a quality customer service program for our drivers to enhance reoccurring business
  • Created effective methods to cut cost by leveraging vendors
  • Reduced turnover and improved retention by employee engagement

Confidential

  • Motivated and trained 30 direct reports daily and maintained 2.5 million worth of equipment.
  • Assured Preventive Maintenance PM and Predictive Maintenance PdM routes and programs are completed
  • Worked as training Non-Commissioned Officer NCO on the grenade range
  • Mentored, coached daily 30 direct reports on motor transport operations
  • Supervised shop maintenance, facilitated TQM Total Quality Management daily and coordinated maintenance repairs.

ACCOMPLISHMENTS:

  • Led 13 man team into training scenario to assist United States Army personnel on defense tactics- Awarded Navy-Achievement Medal
  • Department of Defense Run, Swim and Shoot Event Coordinator Awarded Navy-Achievement Medal
  • Awarded 2 Good Conduct Medals
  • Combat Veteran Gulf War, and Somalia Awarded Joint Meritorious Unit , Awarded United Nations Operation in Somalia Medal Armed Forces Meritorious Unit

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