SUMMARY:

• Program / Project manager with total 24 years of experience in IT services and financial services industry
• 16 years of program / project management experience across multiple domains such as Banking & capital markets, Brokerage & investment banking, High tech, insurance & communication. Expertise in building PMO organization with best practices in the industry.
• 8 years of technology/ business & strategy consulting in various technologies & infrastructure.
• Extensive experience in Program Management, Project Management, including Proposal creation, Estimation, Project planning and System analysis
• Spent over 5 years in delivering Regulatory compliance solutions related to trade risk, Basel II, Basel III, op risk, information barriers, CCAR, Personal trade compliance & large shareholding reporting.
• Experience in data strategy, data analysis, data quality reporting for regulatory compliance & worked closely with CDO office to implement data quality standards based on CDE’s.
• Expertise in MIS reporting.
• Experience in Web based projects including ecommerce implementation, mobile computing & Client Server applications using conventional waterfall model, process oriented methodologies like CMMI, Agile,JIRA, Planview, CA Clarity, SharePoint, AIM methodology for ORACLE EBS projects
• Experience in planning & executing multiple releases working with production deployment team.
• Extensive experience in Oracle ORACLE EBS suite including Hyperion planning, Budget & forecasting modules & PeopleSoft finance suit & HRMS & BI tools like Oracle obiee.
• Experieince in Supply Chain management.
• Expertise in Datawarehousing solutions, ETL tools such like, Informatica, Datastage, BI tools like Cognos & business objects. Expertise in building data marts & BI solutions.
• Proven leader in implementing project management processes like scope management, issue management, risk management, schedule management, budget management and quality management.
• Delivered large scale infrastructure projects.
• Extensive experience in managing infrastructure & operations projects.
• Apart from these major projects delivery, delivered infrastructure enhancement projects, such as, storage, system infrastructure migration from physical to virtual environments (VMware, Cloud etc.). Also experience in windows server & UNIX server migrations.
• Delivered an infrastructure tracking solution & worked on COBIT framework to implement IT governance processes. to a major insurance company.
• Worked on implementing SOX controls.
• Experience in e - commerce environment interfacing several applications.
• Planning mostly done using Microsoft Project Plan.
• Very valuable experience in PPM tools such as CA Clarity OnePPM.
• Expertise in proper project budget estimations, financial planning & forecasting, resource management.
• Extensive experience in providing presentations & reports to senior management & all the stakeholders.
• Experience in pre-sale presentations, client relationships.
• Extensive experience in Retail banking, Private Baking solutions including Wealth Management for high worth clients.
• Extensive experience in Risk management & mitigation techniques.
• Exposure to Credit Risk.
• Expertise in building PMO from ground up using the industry best practices.
• Majority of projects executed are related to Financial services, enterprise ORACLE EBS & PeopleSoft transformation, business strategy & process re-engineering
• Experience in client interfacing and client relationship management & expectations
• Working closely with Business Development team on various RFQ, RFI’s. Major contribution is with providing technical solution, planning, cost and calculating profitability
• Experience in working on entire project life cycle. Planning, design & development, integration, deployment & post deployment
• Sound knowledge about the financial aspects of projects such as invoicing, accruals, project profitability
• IT audit & SOC controls experience.
• Strong knowledge of the Quality processes and procedure related to SEI-CMMI level 5 standards. Audited for various CMMI level audits
• Worked on volume channel distribution re-engineering

TECHNICAL SKILLS

Databases: ER-Diagram, Data modeling, Oracle 10g/9i/8i, SQL

Analytical Applications: Financial Reporting, Retail banking analytics, balanced score card, OFSA, BI

IT Architecture: Service Oriented Architecture (SOA), Application Integration architecture, RAC migrations & new builds

Testing Products: Mercury Interactive (WinRunner, Load Runner)

ORACLE EBS/Portal: Oracle Applications, PeopleSoft HRMS and financials, Weblogic Portal

Software Project Methods: Project Management Tools:

Waterfall Model, PIMBOK, AIM, Agile, CMMI Level 5, PPM tools: MS Project, CA Clarity OnePPM.

Operating Systems: UNIX, Windows 2000/XP/NT

Others: MS Word, Excel PowerPoint, Visio, MS Project, C, C++, AWK, SHELL, Data integration& Migration, EMC & SAN solutions

PROFESSIONAL EXPERIENCE

Confidential

Program /Project Management Consultant

Responsibilities:

• Responsible for managing multiple tracks in terms of program planning, financial plans, variance reporting, budget management resource bottom up planning & forecasting, Risk management, Issues management, RAID logs, change control management, schedule management & quality management.
• Worked with business to come up with data sourcing strategy for data quality platform.
• Responsible for communications and issue escalation/resolution with executive leadership.
• Responsible for identifying gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with various teams for resolution in a matrix environment.
• Worked closely with CDO office business group to understand the business needs & obtain requirements.
• Used PPM toll Planview to track the entire program with multiple tracks.
• Worked closely with Mortgage & cards team to provide the scorecards for mortgage & cards data. Also lead an initiative to integrate mortgage applications to DQP portal.
• Worked extensively with regulatory compliance teams to provide data quality scorecards related CCAR, AML & other risk areas.
• Led implementation various enhancements & tools related to data quality.
• Lead an initiative to build a new repository for all the CDE’s & business rules.
• Worked with large datawarehouse & BI solutions to provide the data quality reports & datamarts.
• Involved in managing Infrastructure needed to house data quality platform
• Lead & implemented homegrown solution to replace business objects focused on reporting.
• Provide leadership & governance to project teams & provided weekly status report presentations to senior management.
• Plan release cycles & implement multiple releases.
• Lead all the implementations using onsite offshore model.
• Participated in security & program audits.
• Bring in best program management practices.

Confidential

Risk & Compliance PMO/ Program Manager consultant.

Responsibilities:

• Responsible for all the financial plans, budget management, variance reporting, financial reconciliation, resource bottom up planning & forecasting, Risk management, Issues management, RAID logs, change control management, schedule management & quality management for all the programs
• Responsible for identifying gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with various teams for resolution in a matrix environment.
• Bring in best PMO practices & processes.
• As a part of PMO I was part of internal audits.
• Resource onboarding co-ordination.
• Responsible for communications and issue escalation/resolution with executive leadership.
• Master data management & MIS reporting.
• Data strategy to provide clean data from golden source for all the regulatory reporting.
• Streamlined all the senior management reports & dashboard reporting & made presentations on a regular basis.
• Done release planning & working with deployment team to facilitate multiple releases per regulatory compliance schedule. Provided release notes to Business & all the stakeholders.
• Participated in IT & program global audits both internal & external.
• Participated in upgrade of Clarity tool to latest version.

Confidential

Program manager

Responsibilities:

• Responsible for all the financial plans, budget management, variance reporting, financial reconciliation resource bottom up planning & forecasting, Risk management, Issues management, RAID logs, change control management, schedule management & quality management for all the project tracks.
• Responsible for identifying gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with various teams for resolution in a matrix environment.
• Work on integrating e-commerce solution to existing applications which would charge the clients based on the usage & provide regulatory compliance services.
• Provide leadership & governance to project teams & provided weekly status report presentations to senior management.
• Responsible for communications and issue escalation/resolution with executive leadership.
• Streamlined the offshore onsite communication & resource utilization
• Regular status reporting & presentations to stakeholders.
• Worked on application rationalization & integration efforts.
• Co-ordinate & collaborate with company's internal teams & external vendor teams.
• Making sure that, the portal build initiative meets business drivers.

Confidential

Responsibilities:

• Responsible for all the financial plans, budget management, variance reporting, financial reconciliation, resource bottom up planning & forecasting, Risk management, Issues management, RAID logs, change control management, schedule management & quality management for all the programs
• Responsible for identifying gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with various teams for resolution in a matrix environment.
• Provide oversight, governance & leadership to onsite & offshore project teams.
• Maintain RAID logs & summarize the action plans & risk mitigation plans to stakeholders in weekly status presentations.
• Responsible for communications and issue escalation/resolution with executive leadership.
• Worked with citi's management to build a plan to better utilize the resources of vendor & Citi teams.
• Lead an initiative to migrate windows 2003 server to newer version of windows.
• Participated in internal Audits & security.
• Streamlined the release process & provided leadership in implementing multiple releases.
• Streamlined the offshore onsite communication & resource utilization
• Streamlined the application managers requisition process & created a logging portal to log application deployment requests & deployment progress, environment build requests & progress, L1, L2 & L3 support statistics.
• Provide presentations to senior management regarding the progress on regular intervals.
• Create a process map to streamline delivery of services.
• Worked closely with Citi product engineering team strategize & provide support to implement automation tool for code deployments, which would increase efficiency.
• Worked extensively on utilizing SharePoint as the document repository & incident tracking.
• Built Data Governance structure.
• Participated in entire Audit process.
• Implemented SOX controls.

Confidential

Responsibilities:

• Built a governance structure to manage the daily work streams of the company.
• Created strategies for business development.
• Junior consultant's training & placement assistance.
• Companywide software & hardware transformation initiative leadership & implementation.
• Created business strategies for budgeting & forecasting.

Confidential

Trade Risk Consultant Program Manager

Responsibilities:

• Responsible for all the financial plans, budget management, variance reporting, financial reconciliation resource bottom up planning & forecasting, Risk management, Issues management, RAID logs, change control management, schedule management & quality management for the program.
• Responsible for identifying gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with various teams for resolution in a matrix environment.
• Administered end to end release management of compliance programs involving implementation of Basel II & Basel III Dodd Frank, including other trade risk regulatory implementations partnering with Credit, Market other risk teams. Also, responsible for release notes generation & distribution.
• Participated in security & internal audits.
• Tracked the entire program using CA Clarity PPM tool.
• Responsible for communications and issue escalation/resolution with executive leadership.
• Used SharePoint as the document repository & issue tacking.
• Provide release notes, presentations to senior management. Also, after the release provide analysis of release presentations to all the managers & stakeholders.
• Aligned group process improvements with enterprise PMO process merge/improvement initiative.
• Worked on various application rationalization efforts to streamline the application interface to Arctic.
• Worked extensively on a data strategy solutions on Artic data warehouse using ETL tool Informatica to provide clean data from golden source for all Basel calculations. Also, provided datamarts & rollups for business use & implemented Oracle OBIEE solution for drilldowns.
• Managed Program plans, resources, risk management, issues management, RAID logs & change control.
• Worked extensively with JIRA to track projects. Made sure all the projects / tasks in the specific release has been completed & status has been properly indicated in JIRA.
• Managed multiple outsourcing vendors.
• Integrated Arctic data to Oracle GL. (EBS)

Confidential

Infrastructure Strategy Consultant

Responsibilities:

• After Analyzing the existing solutions, came up with strategic roadmap solution to track & manage infrastructure resources by partnering with IBM & EMC service providers using SQL Server Database & SharePoint.
• Sought out by top management for superior analytical ability and initiative in providing support to existing resource management system.
• Worked closely with Confidential business owners to define & roadmap support structures to support Confidential 's dental insurance business.
• Lead an initiative to migrate windows 2003 server to new versions. Also migrated the physical server to virtual servers using VMware.
• Played critical role in negotiations; developed infrastructure to exceed Confidential ’s requirements for infrastructure roadmap and improvements, technological concepts, and vendor relationships.
• Provided a solution to track inventory using Oracle EBS inventory module.

Confidential

Outsourcing Advisory Consultant

Responsibilities:

• Provided advisory services for Oracle EBS implementations such as, GL, AR, AP.
• Lead implementations to interface Oracle GL to core banking software like Flexcube.
• Lead program to transform PeopleSoft GL to Oracle GL.
• Provided services in creation of RFP/RFI, evaluated the vendor RFP/RFI response, managed Vendor evaluation process and complex contract negotiations.
• Analyzed the client requirements, designed an efficient model using onsite & offshore resources.
• Maximized revenue growth by initiating and developing new opportunities with existing and new clients and by working closely with cross functional marketing teams. Participated in all aspects of Business development including RFP/RFI response, client presentations & contract negotiations.
• Responsible for all the financial plans, budget management, variance reporting, financial reconciliation resource bottom up planning & forecasting, Risk management, Issues management, RAID logs, change control management, schedule management & quality management for all the projects.
• Responsible for identifying gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with various teams for resolution in a matrix environment.
• Tracked the multiple programs & entire portfolio using CA Clarity PPM tool.
• Lead a team to implement a solution to integrate mail order delivery systems & processes to a major healthcare insurance company mainstream business. Worked with Business & IT leaders from various departments such as accounting, treasury, IT architecture & other IT teams. The initiative was to integrate PeopleSoft & Oracle EBS for GL, AR, AP & Billing & prescription mail order delivery.
• Responsible for communications and issue escalation/resolution with executive leadership.
• Improved the delivery & release processes working with internal & external teams.
• Leveraged Infosys’ reputation by building program teams using onsite/offshore model and by delivering Oracle financials & supply chain global solutions.
• Provided BI solutions using Oracle BI frameworks.
• Aligned with client’s PMO group to run & track multiple projects Confidential the program level.
• Improved work efficiencies by managing program plans, risks, budgets and relationships with key stakeholders.
• Initiated & delivered Aetna’s mail order delivery initiative based on Oracle EBS; worked with multiple vendors &included right mix of onsite & offshore resources, bringing in significant revenue to Infosys & reduction of OPEX to Aetna.
• Streamlined business functions that served the customer better Confidential Verizon by delivering PeopleSoft & oracle financials solution for Global integration aimed Confidential cost reduction.
• Undertook major end to end logistics program Confidential Hitachi Data Systems that transformed the way the volume channel business support systems using Oracle R12 native features and enhancements to support the global financial reporting and other interfaces.
• Undertook large enterprise transformation program which include business process management, IT strategy, data governance standards, Organizational change management & enterprise evaluation of Business risk & technology risk arising out of the transformation.
• As a part of enterprise transformation, converted PeopleSoft GL to enterprise Oracle GL & interface PeopleSoft AR & AP to Oracle GL.
• Was part of security & internal audit team.

Confidential

Senior Program Manager

Responsibilities:

• Recognized and commended by the upper management for consistently realizing DELL’s business goals through efficient management of the Dell IT Global Financial Services and Dell financial services group and through development of strategic IT solution.
• Responsible for identifying gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with various teams for resolution
• Responsible for all the financial plans, budget management, variance reporting, financial reconciliation resource bottom up planning & forecasting, Risk management, Issues management, RAID logs, change control management, schedule management & quality management for all the project tracks.
• Responsible for identifying gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with various teams for resolution.
• Initiated and delivered multiple business application solutions using the right technology & resource strategy of external consultants and internal resources.
• Designed & implemented Sourcing processes to deal with external outsourcing vendors. Negotiated complex contracts which involved various pricing models& conditions. Managed vendors & their resources during implementations.
• Responsible for communications and issue escalation/resolution with executive leadership.
• Delivered global program of Dell’s financial reporting transformation using 70 resources across the globe with budget of $40 MM. This included PeopleSoft & Oracle financials modules integration with various systems. The solution was implemented in Asia, Europe, USA & Latin America.
• Provided support to Dell’s business to improvise the end customer satisfaction by using proper technology.
• Built PMO for our group & aligned with enterprise PMO group & used PPM tool CA Clarity extensively to prioritize and track the entire program.
• Implemented SOX compliance standards & was part of security & internal audits.
• Managed and delivered business application solutions using the right technology in the areas of Procure to Pay, Oracle Quote to collect, Oracle cash management, PeopleSoft GL, Hyperion Budgeting and Planning Oracle Leasing and Lending applications.

Confidential

Oracle Application Practice Head /Program Manager

Responsibilities:

• Led Oracle Apps Practices for a company better known for its core banking product FLEXCUBE and Credit risk analytical tool Reveleus, which is now part of ORACLE family of companies.
• Responsible for all the financial plans, budget management, variance reporting, financial reconciliation resource bottom up planning & forecasting, Risk management, Issues management, RAID logs, change control management, schedule management & quality management for all the project tracks.
• Responsible for identifying gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with various teams for resolution in a matrix environment.
• Used CA clarity PPM tool to manage the multiple programs.
• Responsible for communications and issue escalation/resolution with executive leadership.
• Working closely with sales team, participated in all aspects of Business development including RFP/RFI response, client presentations & contract negotiations.
• Provided consulting and other solution services in Banking and Capital Markets space.
• Started and managed the Oracle Application Practice with over 150 resources across the globe with group budget of $10MM.
• Delivered efficient solutions to Fortune 100 clients using Oracle financials (GL, AR, AP,), Oracle HR & Payroll. (Oracle EBS)
• Was part of security & internal audits.
• Worked extensively with PeopleSoft practice to deliver PeopleSoft financials integration Oracle EBS & core banking products like Flexcube.
• Managed large global programs with cross functions teams delivering Datawarehousing & BI solutions. Used ETL tools like Datastage & BI tool Cognos.
• Effectively utilized practice and program budgets and adhered to best practices to drive excellence.
• Major Clients include: Blackrock, Confidential, State Street, Bank of Bahrain, and a lot more.

Confidential

Program Manager

Responsibilities:

• Initiated and identified the business solutions which would enhance the business opportunities in Retail Banking space, which included private banking, card services, Mortgage & lending services, Treasury Services & general banking.
• Responsible for identifying gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with various teams for resolution in an matrix environment.
• Responsible for all the financial plans, budget management, variance reporting, financial reconciliation resource bottom up planning & forecasting, Risk management, Issues management, RAID logs, change control management, schedule management & quality management for all the project tracks.
• Used extensively Master data management & data strategy techniques to provide the right data for the portal.
• Supported Reduction of OPEX by introducing new processes to enhance the service delivery, remove redundancies & improve team & infrastructure efficiency.
• Responsible for communications and issue escalation/resolution with executive leadership.
• Lead & implemented PeopleSoft GL integration to core banking products & portal integration.
• Helped enhance key business drivers by delivering and executing retail online banking portal solution to provide online banking services to chase customers, added products to help analyze the private banking customer needs & gain insight into financial and business performance Confidential the branch level and various infrastructure projects.
• Increase business efficiency by working closely with LOB business leaders to deliver a homegrown solution to assess credit risk for mortgage customers.
• Lead a team to implement SOX compliance standards.
• Provided support having deep knowledge of UNIX & Shell scripting to implement infrastructure projects & data center migrations.
• Created RFI’s for outsourcing vendors and evaluated RFP response to choose proper outsourcing vendor. Negotiated proper pricing and set up the efficient outsourcing processes to manage the vendor & their resources to deliver cost efficient technology solutions to enhance business offerings.
• Was part of security & internal audits.

Confidential

Senior Principal Consultant

Responsibilities:

• Key member of the business development cycle team; did RFP response, pre - sales presentations, proposal submission and client relationship management for new and existing clients. (Win Size: around $2 Million/year).
• Implemented Datawarehousing solution to American Stock Exchange to track their listed companies. Added Business intelligence layer to drill down & analyze the data using data marts.
• Implemented a large Datawarehousing solution to Sanford C Bernstein to support their analytics layer including data marts. Used tools like Cognos & Oracle express.
• Led team/worked with the clients in delivering ORACLE based solutions in the areas of Oracle Applications, Application development, UNIX, Perl, Shell scripts & PL/SQL.
• Negotiated contracts with outsourcing companies for implementation partnership.
• Delivered efficient business solutions to various fortune 100 financial houses such as Bloomberg, Merrill Lynch, American stock exchange, Chase Manhattan Bank and Commerce Bank.

Confidential

Senior System Consultant

Responsibilities:

• Implemented the entire suite of municipal bond pricing application using Oracle, C and Gupta. Optimization of application was achieved by using EMC storage systems.
• Worked with client team to design Municipal Bond Pricing application using Oracle, Gupta and Transaction management software.
• Collaborated with various development teams to develop and implement the project.
• Developed and implemented efficient infrastructure strategies to enhance application performance.
• Key member of the large team that implemented the Calling Card Fraud Detection System using Oracle & C.
• Worked with Bell Labs to implement various telecom code detection applications.
• Provided IT enabled consulting to retail giant National Beverages and Shell Oil in the Middle East. The solution was based on Oracle technologies.
• Performed in-depth analysis of the current state and future state.
• Evaluated multiple programs sequencing and made decisions based on business drivers in terms of deployment and rollout.
• Provided Oracle based IT solutions.