Project Manager Resume

SUMMARY

Innovative, solutions - driven Senior Analyst with more than 20 years experience developing business vision and strategy, creating new revenue opportunities.
Streamlining operations, and creating proactive business models capable of continuous improvement and predictable results. Solid expertise in strategic business analysis.
Project budgeting/planning/execution, business process re-engineering and implementation of enterprise-level best practices methods. Pivotal resource for major corporations such as Independence Blue Cross, Siemens, and Harcourt.
Exceptional large-scale problem solver with demonstrated business acumen.
Excels at developing business vision and strategies.
Capable of gathering and defining precise business requirements.
Accurately transforms requirements into actionable, cost-effective solutions.
Talented organization architect able to design organizations capable of successfully integrating best-practices methodologies.
A true methodologist, with strong service-driven sensibilities and an uncompromising commitment to quality and customer satisfaction.
Skilled leader and negotiator, successfully presenting complex business/project plans to C-level decision makers and achieving buy-in.
Strong team builder and coach, skilled at inspiring confidence, leading by example and building high-performance cross-functional teams committed to quality.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Defined vision and strategies for organization, performed sensitive business & cost/benefit analysis, and succeeded in building consensus among mid/senior-level management.
Identified new product offerings and new revenue opportunities.
Facilitate business planning, requirements gathering and validation sessions for critical projects.
Major contributor in defining and implementing business process re-engineering initiatives.
Author substantial methodology documents including templates and training courses.
Analyze functional specifications for proposed solutions against business requirements to ensure quality deliverables.
Prepare vision documentation, requirements, change, and risk management processes, success metrics, and service level agreements.
Trained and mentored staff in key skills necessary to succeed in new methodologies.
Build Program Office to govern methodology compliance.

Confidential

Senior Business Systems Analyst

Responsibilities:

Develop Business Process Models for second-generation CRM application, based on Microsoft Dynamics.
Develop Report Specifications for Operational and forecasting Reports, based on Microsoft Dynamics.
Participate in design of Entity Model and Data Model developed in Microsoft Dynamics.
Design Dashboards, Views, Dimensions, and Facts for BI reporting using a Data Warehouse

Confidential

Senior Business Requirements Consultant

Responsibilities:

Develop requirements and business process models for new business and renewal underwriting and actuarial functions.
Develop requirements for data warehouse for underwriting, actuarial, and sales analytics in connection with new business and renewal underwriting and actuarial functions

Confidential

Senior Business Analyst

Responsibilities:

Confidential

Senior Business Analyst

Responsibilities:

Confidential

Senior Requirements Management Consultant

Responsibilities:

Established Requirements Management documentation, standards, and systems.
Implemented best practices requirements management methodology that slashed project rework and reduced time to market for mission critical business applications.
Institutionalized Requirements Management Methodology across enterprise.
Developed training material and trained business and systems analysts in new methodology.
Elicited and documented Business Requirements for mission critical projects.
Developed use cases for modification of Pegasystems PRPC and frameworks for large group proposal and renewal applications
Claims Adjudication Application Modifications;
Provider Contracts and Pricing;
Individual Medically Underwritten Products;
Sales Representative and Broker Portal;
Marketing Product Configuration;
Sales and Marketing CRM applications;
Implementation of National Provider Identifier (NPI);
Development and Implementation of Large and Small Group Underwriting Proposal and Renewal Systems; and
Redevelopment of Customer Portal for Medicare Products.