SUMMARY:

• Dynamic and skilled Technical Professional with 11+ years of IT Techno - Functional experience in Operations, Migration, Healthcare, Datacenter & transition projects.
• Expertise in various levels of Operations with a combination of People and Client Management skills.
• Data center migrations, Virtualization - Planning, Coordination, and Execution.
• Infrastructure, Service & Capacity Management, Windows Administration, SharePoint Migration & Administration, SQL Server Applications and very good working knowledge of installing, troubleshooting of all Microsoft Family Operating systems.
• Consolidation of independent, unique health care systems and create a cohesive, centralized solution
• Planning, Developing, Initiating, Managing and coordinating project plans including Feasibility Studies, Project Schedules, Work Plans, Status Reports, Risk Management plans, Communication plans.
• Good analytical, problem solving skills and ability to learn quickly with extensive experience in Datacenter migrations, Infrastructure Support and Application support.
• Microsoft Certified Professional, ITIL V3 certified and PMP training.

SKILL:

Operating Systems: Windows 2012 R2, 2008 R2, 2008, 2003, 2000, VMware ESX Server

Databases: MS-SQL Server 2014, 2012, 2008 R2, 2008, 2005

Virtualization: Hyper-V, VMM, VMWare, vCenter, vSphere, client, Azure

Tools: &Utilities: Hyper-V, VMM, Visual Studio, SQL Server, VSTF, Source Depot, Product Studio, Nintex VMware, vSphere 4.1, Esx 4.0, SharePoint 2013, SharePoint 2010 MOSS 2007, ITSM, Service Now, BMC Remedy, MS Office, MS Project MS Visio, SCOM monitoring, VSO, TFS

Trained Skills: Data Center Migration, Infrastructure Service & Capacity Management SharePoint Migration & Administration, IaaS/PaaS Migration Project Management, Virtualization and Cloud Adoption, ISP Support, VSO,TFS

Storage & Protocols: SAN, NAS, ISCI, DNS, DHCP, TCP/IP, WINS, FTP, VPN, IPV4. IPV6

Scripting & Web Servers: Power Shell, IIS 5.0/6.0/7.0/8.0

Server Virtualization: Virtual Server Host/Guest Build/Rebuild; VM Rename/Rehome/Rebuild/H/W Upgrade/Decommission; MSCS Cluster Setup and configuration; Load Balancing HLB Cluster Setup and Configuration; SQL AO configurations, SQL Clusters, VIP, ACL, SNAT, Azure Technology Framework

Data Center Migration: Data Center Migration Planning, Execution, Decommission, hardware procurement Cloud Adoption (IaaS; PaaS); post build activities, VM to VM migration; host migrations, Physical to Physical replacements, Cloud Technology Framework Hardware Deployments Lifecycle

PROFESSIONAL EXPERIENCE:

Senior Project Manager

Confidential, Renton, WA

Responsibilities:

• Manage all milestone categories for each of the servers in scope.
• Understand business requirements of all the application and technicalities involved for the upgrade.
• Budgeting of all the costs including resourcing, vendor costs, server costs for the completion of the project
• PCI remediation of all the servers involved to meet Microsoft vulnerability contract.
• Streamlining existing processes for better and faster remediation.
• Weekly status to the stakeholders on the progress and budgetary status and risk mitigations.
• Administer project activities and enforces project governance;
• Report project status to Executive Sponsor and Steering Committee and take directions.
• Participate in QA meetings, receives QA Reports, coordinates and drafts management responses to QA findings;
• Coordinate assignments and communication amongst the various project teams and stakeholders, including Technical Leads, Operations Group, Vendor Teams and Facet Groups;
• Consistently maintain an accurate, resource-based, dependency driven project schedule/work breakdown structure using MS Project that includes details tasks and timelines;
• Update schedule daily ensuring it reflects projected and actual activity status;
• Manage, monitor and report project budget;
• Coordinate with Vendor Project Managers and Project Teams; 90 day rolling calendar schedule.
• Escalate issues, risks and decisions to the Steering Committee and or Executive Sponsor as appropriate

Infrastructure & Service Operations Manager

Confidential, Seattle, WA

Responsibilities:

• Provide senior leadership in reorganizing the infrastructure of critical health care systems.
• Consolidation of independent, unique health care systems and create a cohesive, centralized solution.
• Systems with distinct old hardware, out of support operating systems, local storage, unpatched, not backed up and located in unsecured locations.
• Create and maintain technology road-map for the technical environment(s)
• Actively participate in project teams and interact with customers to understand and meet business requirements.
• Clustered hosts and defined virtual servers in the creation of distinct (different clusters) test, development and production environments to enable security, high availability and fault tolerance that these critically important operating room applications require.
• Monitor usage trends and plan for increased capacity and functionality
• Recommend, test, and implement application designs and features and facilitate review/approval with stakeholders. Develop and report metrics for availability, capacity, and utilization.
• Brief leadership and stakeholders on technology issues, project status, and future plans
• Actively participate in discussions with Center ITS Architects on Enterprise Application and other topics.
• Create processes for implementing SLA’s, patching, backups, monitoring (daily/weekly/monthly checklists), life cycle plan, security policies and application upgrades.
• Movement of all infrastructure into ITS data centers, transfer DB support, Server support, Webserver to TSO group, Consolidation of firewall
• Recommendation of a migration plan summarized into an executive-level roadmap that considers business value, complexity, precedence, and priority
• Set-up, monitor, and troubleshoot batch process, Administrate security, Virtualization and rollout, System Maintenance and System, Validation
• Provide technical leadership within project teams, Support Center process improvement efforts as needed

Technical Project Manager / Infrastructure Service Manager

Confidential, Redmond, WA

Responsibilities:

• Plan, coordinate & execute MMR project for Servers in Data centers which are EOL or closing and move to new, upgraded hardware and cloud with minimal downtime and latest OS & SQL versions.
• Successfully completed closing of 3 DC’s with 14000 servers globally.
• Planning, execution and coordination of all activities to new DC’s, cloud, VM to VM migration, VM to cloud migrations, PaaS environments.
• Development life cycle methodology, identifying potential project risks and designing strategies to mitigate them.
• Virtualization of existing environments, Migration of V1 host servers to upgraded hardware, SAN EOL migrations, Lighthouse Migration to upgrade hosts.
• Coordinating activities of information system development team with other project managers, technical teams and vendors.
• Facilitating project meetings to communicate and stay informed on issues that may impact projects, prepare and deliver presentations, briefings, and proposals to diverse audience.
• Replacement, migration and mixed mode for minimum downtime to business.
• Configuring SQL AO’s, Web clusters, VIP’s, ACL, and SNAT. Ordering PHY servers, On-Prem VM’s & IaaS Servers.
• Dashboard creation and management reports for visibility on the progress.
• Working with partner teams to resolve any issues arising to complete the project.
• Hardware procurement for Physical servers, VM’s and special requirements such as fusion I/O cards, 10 Gig network, special networking needs for business.
• Ensure datacenter compliance is kept on track for all servers and services in accordance with senior leadership driven KPI's. This would include Windows Server and SQL Server security and compliance patching updates and MSIT best practices, including CMDB accuracy.
• Develop and implement project plans for operating system and SQL upgrades, new server builds and hardware expansions
• Implementation and support of systems in Test/UAT/DR & Production environments (SDLC) and Continuous monitoring of server process.
• Project activities prior to release into production, contribution to documentation requirements for new or existing applications in line, also managing team activities as process coordinator.
• Change Management - On behalf of our MSIT customers, Infrastructure engages Datacenter Services through established call tracking systems (ITSM Change) to submit Move/Add/Change requests on server platforms such as Server OS rebuild, Server OS configuration change, Server moves, Server decommission, IP/WINS/DNS add or change, ACL/VIP/SNAT add or change, Backup schedule add or change, OS Security compliance, Asset database update (ITSM), Server EOW/EOL notification, DC monitoring add or change.

Project Manager

Confidential, Houston, TX

Responsibilities:

• Implementation of migration from MOSS 2007 to SharePoint 2010.
• Complicated Nintex and VS 2010 workflows such as NCR/SDR, etc which were used for supply chain management in the company. VMware to create, configure and maintain infrastructure.
• Project Plan Implementation and support of systems in our production environment and Continuous monitoring of server process.
• Coordinating and maintaining Various cross domain applications such as SyteLine, EPDM, Invoicing Middleware, EZpay Manager, BAM, RAT, Flash, Source Gear vault, Open Confidential, MS access DB’s.
• Ensuring that each reported problem is resolved in a timely manner, tracked according to standards and escalated as appropriate.

Project Lead

Confidential, Miami, FL

Responsibilities:

• Project Plan Implementation and support of systems in our production environment and Continuous monitoring of server process.
• Customer interaction for all issue including weekly reports, escalations, issues.
• Expertise in configure and maintain Microsoft SharePoint Servers 2007/2010.
• Troubleshooting customer queries and providing resolution with SLA standards