EXPERIENCE SUMMARY:

• Seasoned Project/Program Manager with demonstrated experience in creating a competitive advantage through strategic planning, developing and implementing cutting - edge information solutions to address business opportunities.
• Adept at crisis management, troubleshooting, problem solving, analysis, and negotiating.
• Proven success in engaging and creatively managing highly-skilled technical teams to deliver results. Creative innovator providing unique solutions to client issues. Demonstrated ability to share knowledge in a clear and concise manner.
• Demonstrated experience leading and managing successful projects in large enterprises, including QA and Test Teams
• Experience managing and mentoring teams of project managers
• Expert knowledge of project management tools and Microsoft Office
• Proactively manage and execute projects, resolving issues in a timely manner meeting changing needs and requirements
• Managed project teams from 4 to 40 and budgets from one hundred thousand to ten million
• Virtual, third party and global resource management
• Delivered federal data center power upgrade project completed two hours earlier than planned
• Project audit from PMO perspective for compliance
• Incorporated Change Management to reduce costs and rework
• Implemented ITIL best practices to improve service level compliance
• Negotiated with thousands of bank application owners and business personnel to plan and successfully manage NAS filer migrations, bringing the project from a stalled status to active migrations within the first four months
• Designed, developed and planned migrations with up to 8000 servers on each filer
• Test lead for application development for 8 years
• Continuous process improvement
• Six Sigma & ITIL v3 Foundations process improvement
• ISO9001 and ISO27001 certifications
• Partner with NetApp engineers to provide unique creative solutions to solve business needs
• Requirements gathering from business through testing and implementation
• Use of both Agile and Waterfall methodologies in developing and testing custom applications

IT Security Appliances

10 Years System Administrator

Data Center Infrastructure

Server Hardening - NIST standards

Windows

Web Services - ASP.net, Java

VMware - ESX

IBM Jazz

Maximo

Agile/SCRUM/ Waterfall

SAFe 4.0

Lean Kanban

Clarity

SDLC

Six Sigma

ITIL v3

MS Project 2010

MS Office 2010/2013

Visio 2010

CHRONOLOGICAL SUMMARY OF EXPERIENCE:

Confidential

Sr Technical Project Manager

Responsibilities:

• Manage Agile software development projects; budgets
• Manage complex vendor solutions, onshore and offshore
• Communicate effectively with broad audience - business and highly technical developers, while fostering very positive team experience
• Effective at establishing and managing relationships across functional areas
• Provide effective leadership from design through implementation
• Easily recognize system deficiencies and drive toward effective solutions
• Consistently deliver high quality solutions while building consensus
• Strong work ethic, leadership, attention to detail while taking initiative

Confidential

Project Manager

Responsibilities:

• Manage IT Security program projects for Defense in Depth program
• Monitor penetration application testing and security scanning activities
• Manage global IT security projects from beginning to end involving network security and data protection as it relates to PCI and PII information
• Work on creating and updating PM Processes to align projects with program objectives
• Manage Active Directory infrastructure upgrade and consolidation projects
• Provide executive management status reports via enterprise PMO Portal reporting tool
• Work at SVP and direct reports on project schedules, charters and ancillary processes to successfully bring projects in on time and within budget
• Work with Clarity and Confidential Service Desk to manage resources and Work Orders for project resource assignments and time tracking against projects

Confidential

Technical Project Manager

Responsibilities:

• Effectively communicated technical and business issues and solutions to multiple organizational levels
• Solid analytical and problem-solving skills, ability to think strategically and take ideas and create solutions to wow the customer
• Highly efficient in project and program level financial management including business case development/review, budget/expense forecasting and reporting
• Creatively managed all NetApp Network Attached Storage (NAS) filer migrations throughout the United States for Confidential
• Managed team of 16 - 3 Technical Project Managers and 12 CTO Domain contacts thus improving project process and efficiencies
• Reduced cost to Confidential of $4-5M annually by upgrading End of Service Life filers to new equipment thus improving delivery to customers
• Managed elastic-computing project to bring VMware pods to major bank applications thus reducing data center footprints and costs
• Successfully managed change through the submittal of Requests for Change in Maximo allowing for faster delivery of filer migrations

Confidential, Kansas City, MO

Software Development Director

Responsibilities:

• VMware implementation to reduce and consolidate Windows servers
• Design and configure new VMware servers for test and development hardware environments
• Redesigned SQL queries to reduce processing time, realizing a 500% improvement in response times in production environment
• Mentored junior project managers and managed successful programs to increase profits 10% and reduce time to completion by almost 20% while implementing cost controls
• Managed stakeholder expectations and communicated at all levels within the organization
• Managed staffing, budgeting, development, design and integration of software and hardware systems
• Provided custom software solutions for clients significantly increasing customer loyalty
• Reduced project costs by 15% by implementing a formal project methodology and change management
• Led multi-disciplinary teams to deliver complex projects on-time and on-budget
• Maximized return on systems and process improvement investments

Confidential, Kansas City, MO

Invest Program Manager Consultant

Responsibilities:

• Interfaced directly with executive management and savvy vendor management both in US and India
• Successfully managed and built teams of project managers, business analysts, application developers and test team
• Managed team of web developers and data architects regarding design and implementation of Meta Data Repository and new distributed data warehouse and data marts utilizing Agile/SCRUM methodology and Informatica
• Met with business customers to determine their needs, gather and document requirements, communicate with customers throughout the development project to manage customer expectations, resolve issues and provide project status; led enterprise data warehouse expected to save $800K annually in mainframe storage expenses
• Provided team support and coaching to ensure program’s success
• Collaborated with business units to assess the technical impact of business requirements and to reach consensus on alternative solutions when necessary
• Led application development projects of 2,000 to 5,000 hours of development through entire SDLC. Produced and managed deliverables through formal project plans. Consistently met or exceeded the performance criteria.
• Ensure Global best practices and proper management in place to effect quality deliverables

Confidential, Leawood, KS

Services Project Manager

Responsibilities:

• Managed architect and consultant resources while providing feedback on project performance focusing on improving project delivery processes. Clear communication with all stakeholders including superb issue management.
• Built and managed four project teams involving off-shore and on-shore resources for YRCW over a two-year period and program budgets of $8M
• Empowered teams to complete work effectively to ensure timely completion through mentoring and training team members in change control management process and QA testing initiatives.
• Integrated large scale, multi-platform applications across several client teams to successfully deliver value
• Leveraged management skills to accurately estimate and administer 6,000 work-hours with resources across six diverse implementation teams ranging in size from six to twenty, including Service Desk, Asset Management, CMDB, Service Catalog and Network Surveillance.
• Recovered a CMS troubled-project at Humana in Louisville, KY that had stalled and also delayed a $4M sale in additional software; client became a reference client for Confidential due to project success

Confidential, Kansas City, MO

Sr. Project Manager

Responsibilities:

• Managed federal government data center projects and administered MS Project Server 2002, 2003, & 2007. Mentored and trained junior project managers to become certified PMPs.
• Implemented and managed process for certification and accreditation of all systems within the data center in coordination with NIST standards and Cyber security audits and business continuity, including findings from Section 508 and OMB circular A-123 audits
• Successfully completed a data center upgrade resulting in improved power capacity, modernized UPS and additional cooling. Completed six hours ahead of schedule and a cost savings of $250,000 annually.
• Upgraded Windows NT/2000 servers to IBM Blade Servers to consolidate servers
• Successfully configured and hardened Windows hardware according to NIST standards
• Designed, built, managed and supported the PMO for highly specialized and critical programs
• Audited projects to ensure all documentation and correct processes are followed within all programs and projects and that required gate reviews are completed
• Migrated distributed server storage from local DASD to SAN
• Managed Windows/UNJIX/Solaris systems accreditation project for data center operations
• Balanced projects against project portfolio to provide highest return on investment (ROI) and audited for PMO compliance
• Created reporting from Project Server that USDA executives from Washington, D.C. came to see how it could be replicated across USDA
• Effective leadership and excellent interpersonal skills in building collaborative relationships across eight branches.
• Administered and developed web-based reporting and tools such as MS Project Server and SharePoint