Position Qualifications

• Over 25 years of experience in business analysis, project management, quality assurance, and IT solutions implementation, including contributions to high-profile employers such as ACS and Nortel Networks.
• Hold Master's and Bachelor's degrees, as well as Project Management Professional PMP , Certified Scrum Product Owner CSPO , and pending Certified Business Analysis Professional CBAP designations.
• Senior-level business analyst with distinguished career leading complex, challenging IT initiatives for industry-leading and Fortune 500 corporations. Repeated success guiding development, testing, and launch of leading-edge technology solutions for top-priority goals e.g. web development, enterprise application integration .
• Effective communicator able to build solid relationships with diverse group of associates and team members.

Technical Skills

MS Excel, FrontPage, Word, Outlook, PowerPoint, Project, Visio, Windows 2010, Team Foundation Server TFS , HTML, PageMaker, Photoshop, Rally, SourceSafe, Symphonia, SharePoint

Professional Experience

Confidential

Senior Business Analyst

• Acted as liaison between business owner/operations group and development staff.
• Working in Agile Scrum environment as product owner and business analyst,
• Provided details of acceptance criteria for each story.
• Created work flow diagrams for each story
• Identified and created user stories
• Developed use cases detailing relationship between user and application.
• Created and executed testing scripts for process and user acceptance tests UAT .
• Cooperated with business owners to define/model user procedures and workflow for effectively implementing system.
• Worked with business owners and development staff to define and document roadmap projects.
• Ensured system compliance to government mandates and regulations, such as HIPAA, through research and analysis.
• Worked with development and quality assurance teams, as well as the business, to develop UI/UX standards and ensure the system adhered to approved standards, thus promoting consistency and usability.

Confidential

Business Analyst / Product Development Analyst

• Analyzed and documented gaps and differences between standardized transaction sets EDI 837, 835, 277, 270, 271 as mandated by The Accredited Standards Committee ASC X12 and the Centers for Medicare Medicaid Services CMS .
• Tested UAT and QA transaction gap analyses for movement from one set of ASC X12 transaction standards 4010 to the new set of standards 5010 that is, tested transaction sets' EDI 837, 835, 277, 270, 271 5010 compliance .
• Reviewed business rules for consistent application.
• Analyzed and documented gaps between the transaction sets' user interfaces UIs .
• Worked and cooperated with the business group and development staff to align client and legal requirements with OptumInsight's products and system capabilities.
• Identified and created user stories and corresponding acceptance criteria for work in Agile Scrum development environment.
• Defined scope and requirements and acted as product owner for various projects on company's project roadmap.
• Developed and executed test cases and test files for corporate clients insurance trading partners, such as payers with goal of ensuring ASC X12 standards compliance.

Confidential

Senior Business Systems Analyst

• Defined scope and requirements for high-profile Medicaid Management Information Systems MMIS , including requirements gathering through client interviews, joint application design JAD meetings, and document analyses.
• Created Detailed System Design DSD for MMIS documented limitations, defined file and interface layouts, identified required tasks/links to build system, and wrote use cases.
• Worked effectively with MMIS client and development team in verifying quality and validity of requirements. Supported change management, validated data/file processing, and developed QA test cases.
• Created process and UAT test plans.
• Tested process and UAT business rules application, HIPAA compliance X12 files , system performance, and system adherence to requirements.
• Ran SQL queries for testing and reporting.

Confidential

Business Analyst/Project Manager

• Mapped data elements from the client's primarily payers file format to the Corporation's file format in order to ensure accurate and efficient transfer of client's database to Corporation's system, capturing any discrepancies or transformations that required attention/remediation.
• Contributed to achievement of quality objectives by participating on Six Sigma project teams worked with special projects as required, including data integrity requirements.
• Built and maintained excellent client relationships through frequent interactions and fulfillment of top-priority needs. Teamed with account management personnel to address/resolve issues.

Confidential

Consultant Business Systems Analyst

• Created user interface UI specifications, which included sample UI mockups and complete representation of UI components description, actions/events, validation rules, default values, enablement rules .
• Identified potential risks or issues and proposed corresponding resolution/mitigation plans.
• Designed and created UI prototypes.

Confidential

Business Analyst

• Directed user interface usability standards team in identifying and implementing intuitive, consistent appearance for corporate systems interfaces. Designed user interface and created visual prototypes.
• Met series of intense deadlines through effective management of multiple projects and priorities. Cooperated with quality assurance team in reviewing work quality and ensuring adherence to standards.