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Program Manager Resume Profile

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SUMMARY

  • PMI certified PMP Senior Project Manager
  • Full project lifecycle from requirements gathering to specifications to design and deployment
  • Managed performance of up to fifteen direct reports at Raritan, Inc. from 2007-2008, at Kodak Health Imaging from 2001-2004, and at Ascom Timeplex from 1985-1995
  • Successfully managed projects greater than 3M from inception to delivery for a range of diverse business needs covering domestic and off-shore development teams
  • Developed transitional operational requirements and post-production plans
  • Excellent communication and documentation skills
  • Complete knowledge and functional use of MS Project, Word, Excel, Power Point and Sharepoint.
  • Instructed online Math and Project Management courses for the University of Phoenix and experience teaching SAT math one-on-one to students at Huntington Learning Centers

PROFESSIONAL EXPERTISE

  • Methodologies PMP from PMI, ITIL v3 Foundations, SDLC, Waterfall, SEI CMMi, Agile
  • ISO 9000
  • Application Packages MS Project, Clarity PPM, TFS, MS Office, MS Word, MS PowerPoint, MS Excel, Visio, Access, Lotus Notes, Portfolio Management, SharePoint
  • Software Development Tools Telelogic DOORS, IBM Rational Rose, ClearCase, ClearQuest
  • Data and Telecom TCP/IP, HTTP, PCI, LDAP, ISP, OC3, OC12, OC192, DWDM, T1, T3, LAN, WAN, VoIP, CDMA/Wireless, IP Networking, VPN
  • Program Languages 68020, 6809, 6802, 8048, 6502, TI 9900, ASP, SQL, .NET, Java, HTML, XML, C, C

EXPERIENCE

Confidential Senior Program Manager contract position

IT program manager for Agile application development of new and existing Payer accounts for Medicaid electronic visit verifications. Determine scope and develop project plans for requirements for billing and reports required by new and existing Payer accounts. Planned, implemented and supported new Payer accounts in states across the country.

Confidential Senior Project Manager contract position on 3M project

Day-to-day manager of Agile software development for Risk Assessment Process System. Manage SQL DBAs and ETL developers for entire project development. Create project plan and project schedule in MS Project. Interface with business development on all requirements. Manage project with MS Project and Share point. Produce weekly and monthly status reports to senior management. Involved in requirements for Health Care Reform, MEDSIII submissions and FIDA effort. Actively involved in the technical requirements and business needs for all projects. Successfully manage project scope, timeline, and costs.

Confidential Senior Project Manager contract position on 5M project

Managed one application project and one infrastructure project for the Enterprise Technology department. The application project consisted of transforming all customer insurance data over 200M items for more effective access by internal departments. The data was organized into manageable tables eliminating the need for creating complicated scripts for data access. The infrastructure project was a cost saving initiative that involved the conversion of Verisign SSL certificates to New York Life internal certificates for over 700 applications. Using Clarity PPM and MS Project I developed the project plans, work break down structures, resource allocations and financial tracking of all projects. I maintained monthly dashboard reports for executive management. Also participated in PMO process improvement initiatives.

Confidential Senior Project Manager 251M Smart Grid Investment Grant Program contract position

  • Responsible for the program management of eight projects consisting of eight project managers reporting to me responsible for Dynamic Modeling and Simulation, Distribution Automation and Energy Efficiency, new overhead and underground switches, supervisory communications and control access and new smart meter technologies
  • Developed and maintained project schedules using MS Project and budgets through PLC reporting monthly information to the Department of Energy on Earned Value Management, risk management, resource management, SPI, CPI, actual costs, and projected budgets
  • Maintained work resource plans for field deployment of new electrical equipment

Confidential Senior Project Manager IT Department / QA Manager Full-time on 12M project

  • Consolidated IT organizations of eleven hospitals into one centralized IT department
  • Managed several digital Agile development projects totaling 5M using SQL servers and .NET development emergency department real-time reporting, a web-based physician referral application, patient registries including the World Trade Center registry and decision support applications
  • Developed requirements from wireframes, user stories and workflows gathered from medical stakeholders
  • Kept stakeholders up to date on project information
  • Utilized MS Project, Visio, Excel and PowerPoint for project planning
  • Developed project plans, managed the QA activities, ran meetings, issued minutes, and sent status reports utilizing the full SDLC
  • Managed five contract QA resources

Confidential Senior Project Manager Full time on 10M project

  • Developed project plans for future enhancements using MS Project Server, Excel, and SharePoint
  • Responsible for the Morgan Stanley Avaya VoIP and Verizon data network upgrade
  • Managed WAN and LAN installations for over 600 voice and data sites in the USA
  • Developed software enhancements utilizing the SDLC
  • Verified data integrity of new and existing database enhancements for voice and data com
  • Directed implementation engineers and site technicians on the install and cutover of new Avaya VoIP and Verizon data equipment for the Morgan Stanley-Smith Barney network
  • Compiled daily reports on failure rates of the installs and followed up on hardware installation issues

Confidential Senior Project Manager Corporate PMO - contract

  • Worked in the Corporate PMO for the American College Board Advanced Placement tests program content management
  • Completed the initiative to bring all AP projects under the umbrella of Enterprise Project Management using MS Project Server
  • Worked on the repackaging project for more effective and cost saving packaging of print test media for all 32 Advanced Placement tests for domestic and international students

Confidential Senior Project Manager - contract

  • Developed all project plans using MS Project and Excel
  • Worked in the online marketing media group managing new digital, smart phone and television ad campaigns
  • Managed functional specifications, prepared detailed project schedules and coordinated cross functional teams for new and existing online applications and database enhancements using Java, C and XML
  • Collaborated during the requirements phase formulating design specification documents which included site maps, wire frames, user scenario flows and enhanced billing applications
  • Engaged legal department on all new web, smart phone and television ad campaigns
  • Interfaced with outside vendor on translation for Vonage Spanish site
  • Managed outside creative agencies for digital, smart phone and television content changes
  • Acquired video producers for new digital content and training videos
  • Managed nine medium size projects with 10-15 resources each using full SDLC process
  • Mentored junior PMs on the implementation of repeatable processes in an ad hoc environment where there was a lack of overall project process

Confidential Project Manager IT PMO Organization - contract

  • Mentored junior PMs on the development of automated process improvement applications for domestic and international .COM service launches of the educational grant program
  • Initiatives resulted in cost savings for managing the application process
  • Managed budgets and initiated cost analysis
  • Tracked project deliverables using MS Project and acquired signoff from key stakeholders on project scope and requirements using full SDLC process

Confidential Project Manager LAN/WAN Networking Optimization Program - contract

  • Managed multiple projects using PRISM from inception to closeout in AT T IT/UP process creating all documentation per IT/UP process and MS Excel and PowerPoint
  • Used proven SDLC methodologies to mentor and manage teams with 10-20 members in New Jersey and India responsible for projects requiring retirement of obsolete software applications
  • Designed new applications in VoIP, IP networking, VPN and Broadband Wireless applications resulting in major maintenance cost savings and provided new development of more effective digital channel applications
  • Managed financials and initiated gap and cost analysis reports on three projects
  • Met with key stakeholders and determined scope and work breakdown structure
  • Identified resources and created project schedule

Confidential Project Manager Full time

  • Responsible for the Command Center Secure Gateway product that was IP network and LAN/WAN based
  • Developed project scope, gap analysis and work breakdown structure for management of multiple integration projects totaling 12M for financial customers
  • Managed functional specifications, prepared detailed project schedules and coordinated cross functional teams for new and existing online applications and database enhancements using Java and XML
  • Used MS Project and Agile development to mentor a team on the effectiveness of project management
  • Responsible for a team consisting of 20 members including .NET, Java/J2EE and HTML architects, developers and testers located in Somerset, NJ and outside vendors in Sophia, Bulgaria
  • The Secure Gateway product was an IP multimedia system based device incorporating digital channel applications that control and monitor all Raritan KVM and power devices for remote VPN networks for financial IT organizations
  • In charge of coordinating, developing and tracking integration release schedules and financial reports for a new VoIP service launch using proven SDLC methodologies with all stakeholders involved
  • Incorporated support for VMWare virtualization

Confidential Project Manager Motorola contract - 33M project

  • Responsible for tracking and scheduling in MS Project the integration and site construction of a new service launch communications system for the New York City Department of Information Technology and Telecommunications
  • Deployed the system in 31 sites citywide allowing for seamless emergency communications between all key New York City department stakeholders
  • Responsible for a team of 50 members including outside building contractors, RF engineers, microwave engineers, software developers, and test engineers
  • Managed using SDLC and full life cycle support
  • Accomplished development management with MS Project

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