PROFESSIONAL SUMMARY:

• Having 15yrs of comprehensive IT experience as Project/PMO Manager in full project life cycle (SDLC) and Agile Framework, dedicated to applications Design,Development,Maintenance,Transition,Migration and Application Support Managed Service. Managed projects 10 - 15M$ account.
• Knowledge of PMBOK, SAFe Framework and PMI principles, Prince2 foundation & practitioner, ITIL V3. Expertise in Agile SCRUM Methodology, V-Model testing lifecycle, enterprise test management, test governance, proven experience on Iterative incremental & Waterfall Model. Agile methodologies like Scrum, SAFe were executed in the projects with all the best practices and relevant ceremonies, Co-coached Scrum Masters and involved in smother delivery of Release planning and Sprint Ceremonies in the organization. Project charter preparation, WBS document and splitting on the estimates and resource availability and implement best agile practices (Iterative + Agile principals, Kanban, Scrum etc.).
• Project Manager experience supervising and coordinating large scale projects and proven history of leading project teams, planning and managing multifaceted IT projects with multiple deliverables, complex dependencies in a multi-million$ revenue generating accounts with successful transition and migration of applications with seamless service delivery.
• Worked for major clients Confidential & Confidential, BT, Confidential (P&C), Northern Trust, GE with Varies Technologies using Oracle, Mainframe, and WEB services, Banking and Investment Banking.
• Expertise in auditing internal project and faced CMMI level 5 Assessment handled one of the projects in the year 2009. Capable to handle multiple projects, experience on COT’s system, BCP(Business continuity plan)
• Weekly status(WSR& RAG) Reports and follow up with Delivery schedules Identifying revenue leakage
• Managing end-to-end delivery of projects (including planning, execution and effort/ time/ cost estimation), based on the Onsite-Offshore Delivery Model and ensuring completion as per scheduled timelines.
• Mapping client’s requirements and coordinating in developing, implementing processes in line with the guidelines specified by the client.
• Supported and drove customer audit requirements (people, process, product)
• Vendor Management: Coordinated with 3rd party vendors for the mobile solution and hardware device integration
• Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
• Supervising customer service operations for rendering and achieving quality services; providing first line customer support by answering queries and resolving their issues. Preparing MIS reports
• Executing project plans within pre-set budgets and deadlines. Responding to RFP/ RFQ for the projects.
• Coordinating periodic Program Review Sessions for tracking project progress, monitoring & mitigating risks and ensuring smooth settlement of all project-related issues.
• Good Knowledge on Cloud systems (AWS-Amazon Web Services),IAM - AWS eco system including Storage,DSN, Route 53 and various EC2 servers,CDN,VPC and REDHAT Linux experience including shell scripting.

TECHNICAL SKILLS:

Skills: Mainframe; SharePoint architecture and deployment; ORACLE 8.0/11.0,PL/SQL,VB/.NET/C#,Java ERP.

Cloud: Amazon Web Services(AWS), OIAM, IAM, Linux (Administration); Dell Boomi

SDLC: AGILE/Waterfall

PMO & IDE: IT Strategy Planning,Service Delivery Operations,Agile Project Mgmt,Scope/Time/Cost/Quality/HR/Risk/Procurement/Change/Configuration Mgmt, Client Relationship Mgmt, Vendor Mgmt;Initiating, planning, Executing, Monitoring & control, closing

Tools: JIRA/Confluence, MS Project, Visio MS Office,EBS(F&H);clarity PPM;sharepoint,RUS;Remedy,HPSM;Serviceno Spectrum;Remedy,HPSM

WORK EXPERIENCE DETAILS:

Confidential, Bloomington/Troy, MI

Project Manager

Responsibilities:

• Managing stake holders, defects team and interacting with stake holders
• Incidents and defect tracking and dash board updates on daily basis to the management coordinating with BP teams to resolve the defects as per the SLA’s
• Develop and deliver the environment requirements for inclusion in the Test Approach
• Acquire and deliver a fully functional environment for capacity stress test execution
• Develop and deliver a model that defines the delta between production and test environments
• Collaborate with the Data Lead to ensure delivery of a fully functional test execution environment
• Manage schedule to avoid contention between multiple teams who need access to the test environment
• Mitigating the risks, resource management, change management, ensuring the scope and budget is not deviated, Helping the team to complete the work in the specified sprint time box and also meeting the impediments on time. Dash board status will be updated on daily basis with all Stake holders.

TOOLS: TDM, TDAR, JIRA, SHAREPOINT, HPSM,MSP/MPP,CLARITY PPM,Primavera, Microsoft Excel, Power Point, Visio.TDM, TDAR, JIRA, SHAREPOINT, HPSM

Confidential, TROY, MI

Project Manager

Responsibilities:

• Identifythe applications that are significantly impacted due to dependency on Confidential and Applications that are no longer needed due to replacement of Confidential, Identifythe interface with the future systems
• Identify the Modify/define business processes as needed, Manage change for impacted processes/systems, Implement a replacement solution for Confidential Wholesale and related applications
• Integrate the solution with other systems, Implement/modify business processes and system configuration as required. Preparing wiring diagrams, Identifying input and out files.
• JCL Analysis and identifying input and output files, daily, weekly, monthly jobs and data flow.

TOOLS: JIRA, SHAREPOINT, XML, MS-ACCESS, MS-PPT, Visio.

Confidential

Project/PMO Manager

Responsibilities:

• Managed more than 38 project and 400+ resource As PMO, Budgeting and ensuring resources billability, monitoring monthly and Quarterly burn down progress. Quotes/contracts/BID Management, SO creation, PO utilization.
• Creation of new projects and Closure of projects. Executing SOW’s as per the SLA’s, proposal’s reviewing and finalizing with end customers.SO tracking P & L management: Coordination with finance for IDU/SDU P&L on monthly basis. Facilitating P & L review within IDU and tracking actions.
• RMG coordination: Consolidating resource requirement (Ramp-up and Ramp-down and fresher’s recruitment) Confidential IDU/SDU level. SFIA ManagementMaintaining SFIA grades for IDU/SDU.
• Monitoring and maintain a live work in progress, working with internal and external stakeholders in a proactive and service-oriented way to optimize the utilization of its resources.
• Resource analysis and suggest on resource implications of new initiatives, Plan and work with stakeholders to priorities short-term initiatives and long-term projects.
• Track progress of all Work assignments coming into the IDU’s. Monitor progress, co-ordinate delivery dates, and maintain financial tracking including making budgets for all project expenditure.
• Monitoring of project activities and advising of issues due to resource availability and reflecting the same in the work program. Monitoring on progress of all pipe line orders coming into the IDU/organization, monitoring progress and coordinating on time deliverables.
• Maintaining financial controls, recording, monitoring, forecasting and budgeting of all project expenditure.
• Responsible for tracking performance against agreed SLA’s/SLOs with internal and external stake holders, to ensure there are no delays of orders of the critical work-streams.
• Weekly status report and monthly Status report for internal and external customers.
• Chairing various important meeting both offshore as well as onsite, Conducting Scrum meetings
• Burn-down and Burn-up charts preparation and dash boards.

TOOLS: TOOLS USED: EBS (H), EBS (F), JIRA, RUS, Microsoft Excel, Power Point, Visio MSP/MPP,CLARITY PPM

Confidential

Project /Delivery Manager

Responsibilities:

• Managed a team of >45(Development and testing) located globally across different time zones.
• Responsible for overall testing effort with focus on feature, system integration testing, and Automation testing and lead multiple global projects within the Integrated Testing work-stream, leveraging AGILE Sprint schedules. Define Sprint/ release test approach, managed test environment and test release calendar. Managing schedule/budget/resource plan, estimates, status reporting and burn down charts.
• Work closely with client program test Directors and release test Directors from other related programs to ensure test strategy is consistency and deliverable re-use across programs.
• Design test automation solutions for complex workflow, web and mobile applications.
• Cross-Program Integration Test management, define/establish governance process and standards.
• Collaborate with various project teams and third party contractors to plan and execute program testing efforts including SIT integrated system test, UAT, performance test, operational readiness tests.
• Participate in Project stakeholder meetings and also team lead meetings for issue resolutions.
• Lead the Agile sprint review /Demo day decisionings, Defined the Sizing, prioritizations and dependencies. Supporting warranty period as per SLA and SOW, Code moves from test region to production region. Responsible for estimating the mid-sized and large effort projects.
• Involving kick of meetings Confidential all phases and chairing various technical discussions.

Confidential, New Haven, CT

Project Manager/Transition lead

Responsibilities:

• Successfully completed very complex due diligence and transition under strict deadlines till steady state
• Preparing presentations to the customer to discuss various applications that the activities can be done from offshore or onsite based on the security reasons and production activities.
• SPOC for BRD (Business requirement docs).Involving in System Testing (IST) and pre-production and post-production implementations, code moves from test region to production region. Defect tracking and minimizing future defects.
• Involving kick of meetings Confidential all phases and chairing various technical discussions, Tracking of tasks to be delivered and updating the status to the customer on weekly basis.
• Supporting warranty period as per SLA and SOW, Tracking lessons learnt from the previous releases

Confidential

Sr.Lead/Manager

Responsibilities:

• Managing project stakeholders, project team, project risk/budget/conflict
• Responsible for developing and maintaining full-scale project plans and associated communications documents. Maintained visibility on day-to-day activities with project teams and ensuring sufficient face-time with key executive stakeholders
• Interacting with Business and Testing teams for Business requirement, Functional specification.

Confidential

Sr. Software Engineer/Module lead

Responsibilities:

• Analysis of COBOL programs and changing the code, Executing the modified code and code moves from one region to another, Test results and test cases will be sent to the client.
• Analysis of the Mantis and Cobol Programs coding, developing interface for communication between web and mainframe programs. Conversion of Programs to access DB2 database instead of Supra database, Unit testing and System testing. Monitoring jobs Confidential the time of production implementation and data migration.