PROFESSIONAL SUMMARY:

Certified IT Project Manager with experience managing IT Enterprise Portfolios; including leading all phases of infrastructure projects, software/Application development, and business process implementations. Experience managing full life cycle of National and International Enterprise Projects across a wide variety of industries including: Aerospace & Defense; Financial Services; Public Sector; Pharmaceutical; Healthcare, Oil & GasCertifications:

PROFESSIONAL EXPERIENCE:

Confidential

IT Consultant

Responsibilities:

• Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects.
• Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management
• Determines and pursues courses of action essential in accomplishing objectives. Integrates advanced technology, theories or techniques that have a significant continued impact across disciplines and business units.
• Serves as organization spokesperson on specialized projects or programs.

Confidential

IT Program/Project Manager

Responsibilities:

• Successfully manage IT Enterprise Portfolios of multiple high - visibility projects across geographies. Lead programs across-functional teams and subject matter experts while focusing on headlights to resolve issues early and without impact to cost/scope/schedule.
• Lead cross functional teams in completing Business Process Automation using Confidential BPM on Cloud Services, and Infrastructure projects such as SAP IT services; Datacenter moves; Server build; Data migration; Disaster Recovery; SAN allocation; Implementation of Storage Virtualization.
• Tracked and control project activities of project team members, including clients and suppliers as applicable. Develop and implement plans to address variances.
• Take a systemic and integrated approach to manage complex projects, understand and utilize sound project management techniques and processes that allow effective management of the projects cost/scope/schedule.
• Improve service delivery quality and client references by mentoring and training others, enable Best Practices through standardization, simplification and centralization
• Executed 100% of continuous improvement plans, driving improvements either through Quality and/or Productivity enhancements
• Led all project resources, including subcontractors and act as an escalation point for the client as well as the delivery teams to assist in issue resolution. Perform change request analysis to determine the potential impact of changes on client value and the project.
• Tracked budget and performance against the baseline and generate appropriate earned value analysis reports based on a detailed understanding of the baseline.

Confidential

IT Project Manager

Responsibilities:

• Led the pre-implementation phase to understand the customer processes, and identify gaps or issues that were updated to reflect the ERP project requirements.
• Conducted project kickoff meeting - Provided a detailed implementation plan and defined the detailed project management activities including procedures and guidelines.
• Worked directly with client leadership and project team to understand the client needs and expectations of support for their systems
• Reviewed project tasks, schedules, and resources and made modification, as appropriate.
• Measured and evaluated progress against the project plan
• Conducted regular scheduled project status meetings, prepared and presented weekly status reports to project team, and monthly progress report to management.
• Diligently and efficiently worked with all project teams, capitalizing on problem solving, interpersonal and team building skills to cultivate strategic relationships while actively participating in all phases of the project implementation.
• Successfully managed a full project life cycle of Oracle E-business suite implementation, and delivered results on time, within budget and quality as agreed in the SOW.

Confidential . Chicago, IL

IT Project Manager

Responsibilities:

• Performed project management activities for projects related to application services development, and maintenance.
• Collaborated with managers from all departments to identify key service delivery involved when using IMS application.
• Worked directly with all the stakeholders to redesign and manage a consistent and reliable IMS system.
• Led the team to successfully deliver on project objectives and managed all communication with internal and external stakeholders.
• Worked as a project advocate while being a liaison between our customer's and senior management
• Rescued a troubled IMS application by leading a successful implementation of Geodatabase enhancements and optimization of Cadastral Database.
• Successfully coordinated the deployment and support activities within and across departments to ensure that service expectations were developed and met.
• Successfully integrated customer needs with IT strategic direction; delivered the project ahead of schedule, directly contributed to an improvement of work performance for analysts, which improved complains processing by more than 95%.