SUMMARY:

• Global Information Technology executive with a demonstrated record of delivering cost - effective IT solutions for fortune 500 clients and achieving corporate goals while reducing operational risk.
• Excel in management consulting by implementing end to end business processes, improving client delivery times and service level with Over 15 years of experience in IT implementation for Banking, Telecoms and Finance domains.Specialization in Architecture & implementation of AML, regulatory and compliance, Content Management applications
• Expertise encompasses Software Delivery & IT infrastructure management, Program & Portfolio Management (PMO), change management, personnel development, leading technical teams and mentoring on Corporate Security Policies and Business processes.
• Responsible for the execution and delivery of large programs on time, within budget and consistent with the Project Management Institute’s (PMI) & Agile's high standards of quality for:
• Infrastructure upgrades for Organization applications and servers
• Cloud Implementation projects and programs
• DB migration implementations
• Application SDLC / Migration Program implementations.

CORE COMPETENCIES:

• Strategic IT / Business planning and Procurement.
• Product life cycle management
• Global Portfolio Management
• Application Architecture / Engineering
• Risk / Compliance Management (KYC, AML)
• Continuous Process Improvements
• Enterprise Data Architecture
• Effective Communication skills, Strategic decision maker
• Client and Vendor Relationship Management

TECHNICAL SKILLS:

METHODOLOGY: SDLC, Waterfall, RUP, Agile / Scrum, Iterative, TDD methodologies

PROCESSES: RAD

SOFTWARE: MS Office Suite outlook, MSword, Excel (Macros, Formulas, Pivot tables), Visio, Power-point, Clarity, Rational Suite, UML, SharePoint, Oracle 9i Business suite

Source Code Control: Perforce, VSS and CVS

Design Process: UML, Design Patterns

Quality Assurance: JMeter, Mercury, QTP, JIRA

WORK EXPERIENCE:

Confidential, NJ

IT Program Manager

Responsibilities:

• Handling multiple KYC Countries Roll-out projects in Europe, Asia pac and Americas which is an endeavor by the WU to know the customer better, understand the transaction trends by applying Business Intelligence rules and avoid Money Laundering.
• Working with the WU PMO office to facilitate the smooth transitioning of the projects SDLC cycles
• As part of WU PMO, involved in IT services Procurement and coordination with WU PM director
• Managing WU IT Procurement process
• Supplier and Asset Management
• Quality management
• Laying down the SDLC practices, principles and templates for managing projects
• Aligning Program Progress, strategy and behaviors with the leadership goals and directions.
• KYC templates Content Management strategies discussion
• Organize and schedule team meeting and bringing consensus between IT and business stakeholders
• Bringing Closure for Program Projects on time within budget earmarked by the PMO
• Identification of Program Success factors
• Meticulous Project & Personal organization skills
• Conflict management among within operations / Business stakeholders
• Project Portfolio management:
• Capturing project requests and ensuring each request has sufficient data for assessment
• Maintaining projects repository up-to-date along with pending requests
• Managing resource capacity plan to help understand resource availability for projects.
• Form and maintain PMO center of excellence for Project management and mentoring of new hires
• Organizing Kick off meetings for the new projects start ups
• Facilitating Project artifacts reviews and sign-offs as needed by WU tollgates
• Providing and maintaining Project and Program time-lines using the MPP template
• Identifying time-line dependencies with concurrent IT systems
• Organizing QA triage and facilitating QA sign-offs
• Organizing UAT triage and facilitating UAT sign-offs
• Customer data analytic using SAS modules
• Organizing Regional Silo testing and regional approvals before production roll-out
• Providing monthly budget updates to the leadership and Portfolio Manager
• Identifying and brainstorming sessions with the IT teams for back office (Business Intelligence Rules)
• Transaction flow analysis in WU Unisys system for KYC and AML compliance
• Transaction analysis and troubleshooting between participating systems.
• Event Recording as per BSA compliance in WU systems.
• Risk identification and mitigation (Resource, Environments, Timelines, compliance regulations)
• Excel user - Macros, Formulas, Pivot tables

Confidential, NJ

IT Program Manager

Responsibilities:

• Client & Vendor Relationship management
• WU Notification Template Content Management.
• Migration of WU notification templates to ICS CMS (cloud based content management)
• This involved SDLC management of 10 different interacting platforms each identified as a migration project. Involving between 5 - 15 resources spread in multiple geographies across US and offshore
• Day to day responsibilities included
• Project kick offs,
• Project time lines management
• Resource management
• Program Budget & Capacity Management. <$2.5 Million>
• Vendor time tracking and Invoice processing
• Identifying risks to the program and Risk mitigation
• Daily and weekly status reporting with teams and vendor partners
• Working with the WU PMO office to facilitate the smooth transitioning of the projects SDLC cycles
• Laying down the SDLC practices, principles and templates for managing projects
• Aligning Program Progress, strategy and behaviors with the leadership goals and directions.
• Project Portfolio management:
• Capturing project requests and ensuring each request has sufficient data for assessment
• Maintaining projects repository up-to-date along with pending requests
• Managing resource capacity plan to help understand resource availability for projects.
• Form and maintain PMO center of excellence for Project management and mentoring of new hires
• Requirements feasibility kickoffs with Global stakeholders
• Facilitating Project artifacts reviews and sign-offs as needed by WU tollgates
• Providing and maintaining Project and Program time-lines using the MPP template
• Organizing QA triage and facilitating QA sign-offs
• Organizing UAT triage and facilitating UAT sign-offs
• WU Global notification analysis for AML risks and assessments
• Kyc & Transaction monitoring and analysis via notifications.

Confidential, NJ

IT Program Manager

Responsibilities:

• 59 applications identified for remediation requiring upgrades to Windows 2012 OS.
• Re-mediate apps prior to DC moves scheduled in 2016
• Upgrade OS to Windows 2012
• Upgrade all DB running Windows SQL 2000, 2003 to SQL 2014.
• Day to day responsibilities included
• Responsible for planning, directing and coordinating activities in order to ensure project goals are accomplished within defined scope, time, and cost constraints.
• Balances multiple priorities and deadlines.
• Formulates and defines technical approach of the project, in conjunction with other IT resources. Identifies and schedules project deliverable, milestones and required tasks.
• Coordinates and facilitates on-going project communication to all stakeholders and participants.
• Ensures technical and project documentation is created and up to date
• Coordinate the deployment of new or modified business systems and processes required for a successful implementation of the technology solution.
• Performs post-project reviews to assess results and compare to objectives.
• Tracks and manages time and cost for software development efforts through activity duration, sequencing, estimating, schedule development and control, resource planning and cost estimating and budgeting and control using formal software development and project management practices.
• Manages client expectations by fully defining requirements, obtaining necessary approvals and continuous communication.
• Works directly with internal business leaders/stakeholders, internal and external IT resources on assigned projects, working toward common business objectives, timeliness, and quality delivery.
• Tracks metrics, tickets and is responsible for PMO reporting and administration
• Aligning Program Progress, strategy and behaviors with the leadership goals and directions.
• Laying down the SDLC practices, principles and templates for managing projects
• Project Portfolio management:
• Capturing project requests and ensuring each request has sufficient data for assessment
• Maintaining projects repository up-to-date along with pending requests
• Managing resource capacity plan to help understand resource availability for projects.

Confidential, NJ

IT Program Manager

Responsibilities:

• Solid stakeholder presentation skills for concept buy in
• Enterprise Release management cycles and communications.
• Handling multiple mobilization projects as part of the mobility program.
• Manage a team of 25 onshore and offshore developers, business analysts and testers as part of the Core Mobility Team
• Created the project plan using MS Project for tracking various application deliverables.
• Provided the project plan progress to the management in the form of weekly and monthly dashboard reports.
• Manage resources between various parallel integration projects using clarity.
• Ensuring App integration in all non-prod and prod environments along with facilitating the IT security compliance signoff.
• Attend Business meetings for upcoming feature in corporation within the EMP system
• Monitored and responded to inquiries and requests from system users.
• Communicated and made presentations upward, downward and laterally.
• Reviewed and approved the PRD document for the developers.
• Prepared dependency document for interaction with interactive services and cross-functional teams.
• Coordinated with the offshore team for the work progress and work scheduling activities.
• Conducted technology and functional knowledge sharing session across various teams for leveraging existing resources on new technologies.
• Worked with the User Team on user interface design and analysis.
• Enforced Quality Assurance best practices.
• Facilitated user acceptance testing for system changes.
• Maintained an up-to-date record of production issues and resolutions.
• Designed and reviewed the UML artifacts, process flow diagrams, and use case diagrams.
• Provided backup support for peer managers.
• Provided a weekly integration status for integrating various modules.
• Coordinated release process management.
• Evaluating team progress via Daily touch point meeting with the team.

Confidential, NJ

IT Program Manager

Responsibilities:

• Applied SDLC compliance to the applications using Agile / Iterative Scrum methodologies for various projects as part of the SWB program.
• Managed a team of 35 onshore and offshore developers, business analysts and testers.
• Created the project plan using MS Project for tracking various application deliverables.
• Provided the project plan progress to the management in the form of monthly dashboard reports.
• Managed Resources and Infrastructure upgrades using the allocated $2.5million budget.
• Participated in Management Business Strategy discussions for SWB Authority recommendation implementation as part of the initiative. Collating budget, resource and implementation data to drive the strategy and planning during various project phases.
• Attended PMO meeting to make sure projects followed the proper SDLC methodology.
• Communicated and made presentations upward, downward and laterally.
• Reviewed and approved the PRD document for the developers.
• Provided status reports to senior management using Clarity
• Used Clarity to allocate resources, track budget, and track risk issues.
• Prepared dependency document for interaction with interactive services and cross-functional teams.
• Coordinated with the offshore team for the work progress and work scheduling activities.
• Coordinated and managed the development team for their daily tasks and monitored progress.
• Conducted technology and functional knowledge sharing session across various teams for leveraging existing resources on new technologies.
• Worked with the User Team on user interface design and analysis.
• Utilized Excel (formulas, macros) for annual planning and periodic forecasting of resources, projects and services.
• Facilitated user acceptance testing for system changes.
• Coordinated with practice area Group Leader for department-wide deliverables.
• Maintained an up-to-date record of production issues and resolutions.
• Designed and reviewed the UML artifacts, process flow diagrams, and use case diagrams.
• Guided the team through the complete SDLC process.
• Provided backup support for peer managers.
• Analyzed performance and capacity issues of systems / applications software and application components.
• Provided a weekly integration status for integrating various modules.
• Overseeing end to end implementation of KYC, AML and inception of Dodd Frank enhancements to the system.
• Maintaining the inventory of the signoff artifacts on SharePoint for Legal and compliance team
• Transaction Analysis and flow across across platforms for AML

Confidential, NJ

IT Project Manager

Responsibilities:

• Created the project plan using MS Project for tracking various application deliverables.
• Provided the project plan progress to the management in the form of weekly and monthly dashboard reports.
• Communicated system changes to relevant stakeholders.
• Facilitated meeting for system architecture and UI design changes with stakeholders and senior management.
• Reviewed and approved requirements and UI design before they were sent to the developers.
• Performed user interface design and analysis with the user team in NY office. Provided implementation feedback to efficiently utilize UI real estate.
• Prepared dependency document for interaction with interactive services.
• Mentored the team with the business and functional details.
• Coordinated with the offshore team on the work progress and work scheduling activities.
• Performed annual planning and periodic forecasting of resources, projects and services.
• Managed and coordinated the development team for their daily tasks and progress tracking.
• Prepared the project timelines and provided the project plan progress to management.
• Conducted technology sharing session across various teams for leveraging existing resources on new technologies.
• Enforced coding standards and best practices.
• Facilitated user acceptance testing for system changes.
• Maintained an up-to-date record of production issues.
• Oversaw QA initiatives, including test design documentation, ramping up the QA team, checking the QA test beds and setting up QA guidelines.
• Guided the team through the complete SDLC process.
• Analyzed performance and capacity issues with systems / applications software and application components.
• Coordinated release process management.

Confidential, NY

IT Project Manager

Responsibilities:

• Created the project plans using MS Project.
• Conducted weekly status meeting with onshore and offshore team members.
• Met with business stakeholders to understand their existing flows and to collect requirements for their new activities pertaining to securities reporting and documentation.
• Reviewed the Functional Requirement Document based on the discussions with the business users.
• Gathered information and confirmed interpretation of new / changing policies and procedures.
• Managed and coordinated IT efforts with multiple IT teams in different locations in the onsite / offshore / near-shore model.
• Kept management abreast of the various project status reports.
• Interviewed and evaluated the resources to form an offshore team and onsite team leads.
• Coordinated with the offshore team of 5 team members and provided them technical solutions.
• Prepared the project plan document.
• Performed user interface design and analysis and provided implementation feedback to utilize UI real estate efficiently.
• Prepared the high level design document for the developers.
• Performed gap analysis and provided specific subject matter knowledge in the design and integration phases.
• Coordinated with the business users during the UAT process.
• Discussed the high data volume aspect with the developers and designed the application using ETL and Ab Initio to handle data.
• Designed and reviewed the UML artifacts and the class, sequence, and package diagrams.
• Ensured the IT teams were kept abreast of procedural and regulatory changes by providing training and presentations.
• Coordinated with the QA Manager onQA initiatives including setting QA guidelines and processes, module delegation to team, and overseeing overall application health checks.
• Divided the project tasks into biweekly scrums and guided the team through the complete SDLC process.
• Regularly updated management on the progress of various projects and tasks.

Confidential, NJ

IT Project Manager

Responsibilities:

• Applied SDLC compliance to the applications using Agile / Iterative Scrum methodologies and acted as scrum master.
• Monitored project budget as part of the monthly dashboard reports.
• Interacted with the stakeholders for business system analysis.
• Maintained the project work plan document for tracking the various application deliverables.
• Provided the project plan progress to the management as form of weekly and monthly dashboard reports.
• Maintained project budget and POs for final approval and ensured they were within allocated budget.
• System architecture and design discussion with Development and QA Leads.
• Reviewed the BRD along with business stakeholders.
• Prepared various project plan documents.
• Guided the team through the complete SDLC process.
• Held discussions with end users and stakeholders to create the project requirement document.
• Performed resource planning with the management.
• Reviewed the UML artifacts and the class, sequence, and package diagrams.
• Ensured coding standards and best practices were followed by the team.
• Coordinated with business users, technical architects and QA lead before forming the project scrums.
• Conducted the scrum meetings to track the project progress of the various teams.
• Discussed the project progress and risks with the stakeholders.
• Reviewed Stored Procedures for report generation.
• Reviewed the test design document and test cases.

Confidential, CA

Delivery Lead

Responsibilities:

• Performed business system analysis with the stakeholders and the Implementation Team.
• Prepared the project feasibility matrix.
• Served as Scrum Master.
• Monitored the project budget as part of the monthly dashboard reports.
• Prepared requirement scope and evaluated with stakeholders.
• Guided the team through the complete SDLC process.
• Prepared and conducted scrums with the developers, QA team and architects.
• Preparing project roadmap and timelines for the deliverables.
• Worked with the user team in the NY office for user interface design and analysis and obtained implementation feedback to ensure efficient utilization of UI real estate.
• Prepared weekly project dashboards and reported to the management.
• Built the offshore team and guided them on the business and functional aspects as needed.
• Provided coordination for the UAT process.
• Used Clarity for defect tracking and closure.
• Ensured compliance with code reviews and maintained quality deliverables.
• Performed handset testing.

Confidential, SFO

Project Lead

Responsibilities:

• Analyzed the business, gathered requirements and system specifications from the customer, and prepared the BRD and FRD.
• Guided the team through the complete SDLC process.
• Monitored the project budget as part of the monthly dashboard reports.
• Project Leader with a team of 5 onsite members and 12 offshore resources.
• Allocated work for the team members on daily basis and performed weekly status reporting.
• Prepared feasibility, scope and technology efforts document and presented to senior management.
• Worked extensively with customer to translate business requirements into technical requirements and system specifications.
• Designed framework and application architecture.
• Prepared and managed estimates, schedules and project plan.
• Directed team members for estimates and monitored the closure of tasks.
• Designed and developed standards for application development.
• Provided technical and functional help to team members.
• Managed team activities according to schedule.
• Communicated status to project manager and business lead.
• Designed and reviewed the UML artifacts, class, sequence and package diagrams.
• Used Apache Axis for WebServices development.
• Ensured that company policies were followed within the team.
• Designed and developed the WebForms using JSP, servlets and Java swings.
• Developed the middleware classes utilizing collections and threads.
• Implemented Java DAO as the data access technology to access the SQL Server database.
• Wrote JavaScript for the client-side validation, user interface appearance and dropdown menu creation.
• Wrote SQL Server Stored Procedures.
• Responsible for reviewing design and code, and for validating and fine-tuning the code.
• Conducted testing.

Confidential

IT Project Lead

Responsibilities:

• Prepared and managed estimates, schedules and project plan.
• Guided the team through the complete SDLC process.
• Prepared the resource management matrix.
• Interviewed the resources as needed.
• Conducted project status report meetings.
• Reported project status to the stakeholders.
• Lead a team of 10 developers and ensured project deliverables were delivered on schedule.
• Prepared the defect matrix and tracked to resolution.
• Performed User Interface design and analysis with User team in NY office. Provided feedback for the implementation to efficiently utilize UI real estate.
• Performed analysis and held discussions for the database and J2EE design.
• Developed the Stored Procedures on MS SQL 2000.
• Designed UML artifacts, class and sequence diagrams.
• Performed unit, system and integration testing for the modules with the .NET Web layer.
• Fixed the bugs.
• Interacted directly with the client regarding design and implementation details.
• Developed the J2EE services using the following J2EE design patterns: Service Locator, Transfer Object, Business Object, Data Access Object, Business Delegate and Business Facade.
• Performed database maintenance activities.

Confidential

Software Engineer

Responsibilities:

• Developed middleware framework using Java 1.4 classes and interfaces.
• Installed VSS on the servers and performed configuration maintenance on source code.
• Performed low level design for the enhancements.
• Developed the screens in JSP / Servlet technology.
• Assisted with the preparation of unit and system test plans.
• Performed query performance tuning, unit testing, and fixed the bugs.