SUMMARY:

• Senior Delivery Manager skilled in interfacing with customers, identifying business needs and delivering technical solutions, experienced in Information Systems with a focus on various industries including Retail, Hospitality, Insurance, Travel, Telecom and HealthCare.
• 25 years of experience in the Computer Industry and PMI, Microsoft Certified Professional
• Strong experience in different portfolios of Requirement Study, Prototyping, Scaling, Testing and Implementation and Maintenance.
• Expertise in developing Financial Applications
• Participated in many projects from Analysis stage to Implementation
• Excellent communication skills
• Strong systems analysis and modeling skills
• Ability to solve problems in a logical manner
• Quick learner
• Define Business Process; identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non - technical audiences

FUNCTIONAL TECHNOLOGY:

• S/W development life cycle methodologies
• Requirements definition, functional specifications and gap analysis
• Implementing projects, end to end testing and user acceptance testing
• Knowledge of Point of Sale systems
• Knowledge of Backoffice systems for Retail chains
• Knowledge of Health Insurance systems
• Knowledge of Telecommunication system

Languages: .NET, XML, HTML, Java, PL/SQL, JavaScript, COBOL, Clipper.

Databases: Oracle, SQL Server, C-ISAM.

Operating systems: UNIX, Windows (3.x, 95, NT, 2000, XP).

Development Tools: Uniface, Visual Basic, Oracle Forms, PVCS.

Testing Tools: Test Director. OBIEE 11g

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Responsible for coordination with the Customer and delivery control for the Lifeworks project
• Coordinate Project Management activities at Onsite and Offshore
• Work with PMs, BA, SMEs and the Supplier and implement the solutions in the project.
• Responsible for ramping up resources for the project
• Ensure that all projects follow the standards mandated by the Program

Project Manager

Confidential

Responsibilities:

• Responsible for coordination with the Customer and delivery control for the Web Portal - Sponsor project
• Coordinate Project Management activities at Onsite and Offshore
• Work with PMs, BA, SMEs and the Supplier and implement the solutions in the project.
• Ensure that all projects follow the standards mandated by the Program

Delivery Manager

Confidential

Responsibilities:

• Responsible for coordination with the Customer and delivery control for the project
• Responsible for managing Ecommerce domain
• Responsible for ramping up resources for the project
• Coordinate Project Management activities at Onsite and Offshore
• Work with PMs, BA, SMEs and the Supplier and implement the solutions in the project.

Portfolio Manager

Confidential

Responsibilities:

• Manage P&L for the group
• Create and Review Service Improvement Plans for existing accounts
• Identify growth opportunities and introduce new line of services for existing accounts
• Participate and contribute for new business growth in the region like RFPs, Client Presentations
• Implement cross functional best practices from different groups
• Implement Cohesive and Congenial Culture

Project Manager

Confidential, Bentonville

Responsibilities:

• Lead and manage a large infrastructure project for roll out of a new Operating System
• Lead and manage a large infrastructure project for virtualization of Windows servers
• As a part of Project Management Office, implement standardized project management practices to improve on project success rates.
• Work continuously to assess and improve Project Management processes.
• Introduce new tools and processes; refine evaluative metrics and work to constantly establish a new baseline of performance.
• Ensure that all projects follow the standards mandated by executives.
• Facilitate and coaching of project members to build core project competencies.
• Provide support for the use of Project Management software
• Assess Project Plans and Charter for completeness and quality by ensuring that objectives are SMART (Specific, Measurable, Attainable, Relevant and Time Bound)
• Work with Project Managers and Business Analysts on one to one basis in a supportive role to develop project management plan, Document of Understanding (Project Charter), determining the success criteria, and come up with a right estimation model to do the estimates at the initiation stage when the knowledge about the project is at lowest.
• Devise project reporting mechanism in the form of status report to better control and track project status

Environment: MS Project, Open Work Bench, Clarity

Project Manager

Confidential, Dallas

Responsibilities:

• Coordinated for smooth transition of Non-Online systems from the Client
• Responsible for ramping up resources for the project
• Coordinate Project Management activities at Onsite and Offshore
• Responsible for coordinating activities with Third Party vendors for smooth execution of various projects

Environment: Visual Basic .NET, Oracle, Windows 2003, Mainframe, PeopleSoft, AS400

Project Manager

Confidential

Responsibilities:

• Responsible for coordination with the Customer and delivery control for the project
• Assessed their Database Transformation Project and provided solutions to take it to POA
• Coordinated Project Management activities at Onsite and Offshore

Environment: Visual Basic .NET, SQL Server, Windows 2003, Mainframe

Program Manager

Confidential

Responsibilities:

• Responsible for coordination with the Customer and delivery control for all projects
• Headed over the team for ASP, Dot Net and other projects
• Coordinated Project Management activities at Onsite and Offshore

Environment: Visual Basic .NET, ASP, Oracle, SQL Server, Windows 2003

Engagement Manager

Confidential, Las Vegas

Responsibilities:

• Responsible for coordination with the Customer and delivery control for all projects
• Headed over the team for QA, Data Warehousing and Dot Net projects
• Coordinated Project Management activities at Onsite and Offshore

Environment: Visual Basic .NET, Oracle, SQL Server, Cognos, Windows 2003

Project Manager

Confidential, Dallas

Responsibilities:

• Responsible for smooth functioning of Backoffice for AVM Project
• Handled the Production Support team at Offshore and their work areas
• Knowledge Transition for the team at Onsite and Offshore
• Coordinated Project Management activities at Onsite and Offshore

Environment: Uniface, Visual Basic .NET, Solid, PL/SQL, Windows NT

Senior Consultant

Confidential, Cleveland

Responsibilities:

• Responsible for Design, Development and Maintenance of BETS project.
• Developed Component Templates as required for ease of Development
• Developed Components as per Standards and Specifications
• Coordinated implementation of projects with other regions

Environment: Visual Basic, Visual Basic .NET, Oracle, PL/SQL, Windows NT

Senior Consultant

Confidential, Cleveland

Responsibilities:

• Responsible for Design, Development and Maintenance of WEB based project like Advanced Buried Wire System, developed for Contractors.
• Involved in the Design and Development of consolidating group company operations to the current system.
• Created Process Specification Documents for various projects
• Developed Component Templates as required for ease of Development
• Developed Components as per Standards and Specifications

Environment: Uniface, Visual Basic .NET, Oracle, Windows NT