Project Manager Resume Profile

Objective

Further my career in a challenging position that utilizes both my extensive professional and educational experiences and enables me to contribute to my company's success. My experiences are wide ranging and I have the aptitude to learn new materials at a quick pace. As a professional teacher with a passion for technology I have an ability to convey very complicated topics in a user friendly manner.

Experience

Confidential

We are a veteran operated organization that makes it our mission to help our fellow disabled American Veterans get training and then get a job. We know how hard it is to get out of the military and then get engaged with the civilian world. Our organization is dedicated to providing technology related training with a heavy focus on work from home.

Confidential

Supervise a 24/7/365 Security Operation Centers with 12 security analysts monitoring all of CSC's US traffic for both commercial client traffic and the other is for CSC internal traffic
Investigate and research Advanced Persistent Threats found through a combination of live and daily reports
Create/Review all analyst tickets on potential threats as well as escalate issues based on severity and relevance
Responsible for training and instruction of new and current team members

Confidential

Responsible for curriculum creation and instruction along with Information Assurance team to enforce security software, alarm systems, locks, cameras and other preventative measures
Monitored and investigated traffic and issues and how to escalate threats to the proper levels
Taught courses for internal networking focusing on routers, switches and firewalls ensuring connectivity and uptime

Confidential

Taught a variety of IT courses ranging from introduction to computers to the MCSE track and a wide variety of networking classes
Developed new curriculum and real world projects involving current events and new technology, networking concepts, data cabling and pc computer repair for both software and hardware issues
Taught writing reports and ticketing on system status, security violations and procedural recommendations

Confidential

Managed a virtual call center school / help desk and taught Microsoft Word, Excel, PowerPoint, etc along with various operating systems and security / network implementation
Was the central point of contact for management, employees and customers in team building and individual goals
Researched and implemented new services and wrote supporting documentation for review and technical manuals

Confidential

As project lead developed curriculum concerning core activities for the Headquarters of the Air Force
Worked with the technical refresh team and repaired PC's and network related issues
Tracked, analyzed, and presented educational statistics for Air Force Chief of Staff

Confidential

Campus Director/Instructor

Taught credit based college courses for students on a Bachelor's of Science track on a full and part-time schedule across the US
Taught customized courses related to telecommuncations to major Internet Service and Telecom providers
Presented courses such as A , MS Office, MCSE, Fiber Optic Technician, and Certified Internet Webmaster

Confidential

Worked in conjunction with software engineers to develop initial reference guide for secured environmental tracking websites
Constructed a nationally based train-the-trainer program and provided initial training
Taught and provided preliminary support to US Army help desk in custom and common desktop packages

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship