PROFESSIONAL SUMMARY:

• 9+ years of experience in Program & Project Management and product development, for IT (ERP - SAP), Marketing, Life sciences and Pharma Regulatory industry, managing $50K-$11M projects and programs.
• Driven Business Strategies: Programs of Development and Services.
• Global Delivery and Services Leadership-Offshore and Onsite.
• Build Knowledge, Cross Functional to improve business efficiency and effectiveness by emulating human capabilities.
• IT Functions- Business Analysis, Program Management and service delivery.
• Responsible for carrying out product research and market research for help aid business and development teams to create a robust product.
• Good understanding of project process and ability to analyze business problems and identify solutions
• PHARMA/HEALTHCARE: driven business technology functions for 8+ years
• Delivery/Account: Budgeting, Costing/Pricing, Capital/Revenue
• Driven Delivery and Services Excellence: Plan |Implementation
• People and Process Capability: Plans, Maturity Management and Developing Productive Enterprise
• Global Vendor Management: Leveraged different Engagement Models for delivery excellence and optimized cost.
• Managed Agile, Iterative and Waterfall life cycle projects
• Proficient in utilizing Project Management tools to develop SOWs, RFPs, RFQs, project plans, project schedules, resource planning and management, cost-benefit analysis, budgeting, project kickoff, status meetings, and timeline management.
• Lean Global Shared ServicesProven ability to work under pressure, prioritize and meet deadlines. Open to dynamic work environment and ability to work collaboratively with business analysts, testers, developers and other team members in the overall enhancement of software product quality.
• Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.

PROFESSIONAL EXPERIENCE:

Confidential, Princeton, NJ

Program Manager

Responsibilities:

• Manage the client relationship for more than 9 clients (4 of 0.01% Fortune 500). This includes some business development/generating new projects as well as management of sold projects to ensure high client satisfaction.Project Management & Leadership
• Ensure that anassigned project is appropriately constructed with well-defineddeliverables and work streams and that these are delivered in the timeframeand to the cost budget as agreed with stakeholders.
• Manage Project billing, Project Costing and other cost management activities like PO and Invoice tracking along with ensuring proper ledger maintenance.
• Develop outlineproject approaches, detailed project plans, cost budgets and time lines that support the Delivery teams in working to requirement and assistthem in meeting relevant stakeholder need.
• Identify, assessand escalate risks to the success of the project, raising awareness of risks in a timely manner to ensure cost-effective and prompt resolution of issues in strict adherence to agreed Risk Management methods.
• Ensure allstakeholders are engaged and remain committed to assigned projects andhave complete and continuing awareness of the project plan, keymilestones, progress to date and plans to completion, providing regularand accurate reports on progress, issues and plans to relevantstakeholders and escalating any issues to Client and Freyr Management as peragreed Escalation Procedures.
• Ensure effectivestakeholder management by actively representing the project team to relevant stakeholders, ensuring that relationshipsare built and maintained inside the organization and by ensuring thateffective and agreed project governance processes are implemented.
• Monitor costs,timescales, resources used and the performance of team members takingaction where these deviate from agreed levels and tolerances and ensuringthat stakeholders are provided with status reports as agreed.
• Record anddeliver stakeholder’s quality expectations of the project and the constituent deliverables, ensuring that realistic project and qualityplans are prepared and maintained and that stakeholders and team members all understand, are committed to and delver to those expectations.
• Ensure that projects are formally closed and that end of project and lessons learned reviews are completed to ensure that lessons learned are captured and passed to the relevant forum for action.
• KonnectCo - a Portal to manage Enterprise delivery, Services, Agile KPI Mgmt.
• Governance and Decision Making
• Leading Initiatives of Delivery Excellence, Value Stream Management, Steering Wheel based Performance Management and ITIL Framework based Services Management frameworks
• Responsible for RFP / RFI and Proposal Defense preparation along with Business Reviews experience, Bid Evaluations and Vendor Negotiations.
• I have multiple direct reports and am actively involved in staff professional development and mentoring.
• As a mid-level firm, Freyr relies heavily on on-the-job learning.
• Work closely with their direct reports to provide training and advice on client projects, develop professional development goals, provide career guidance, and evaluate performance.
• Freyr is a dynamic consulting firm and each Freyr team member has a role in making our company stronger. I am responsible for leading one of our important strategic initiatives which may be internally focused or externally focused, depending on skills and interests.

Confidential, Austin, TX

Project Management Consultant

Responsibilities:

• Lead shared services within oracle and SAP business units thru’ a plan and execution of long term Customer Driven Management, an initiative of $78M
• Work with Business Advisors (Strategy & Operations) to support Firm leadership and the businesses/channels in planning and executing the employee performance management process by:
• Contributing to process planning activities including setting the performance management calendar for Mid-Year and Year-end appraisals
• Performing analyses that support process reviews and leadership decisions
• Act as a liaison between Firm leadership and the Consulting Talent Process Champions. Advise management on issues that relate to performance management to ensure that appropriate and corrective measures are undertaken
• Conceptualizing and effectuating educational campaigns in view of providing the employees and management with a good understanding of the relevant processes, methodology and framework used for evaluation and implement these campaigns in the stages prior to the key moments of the performance management.
• Defined Service Management Road Map: Executed Agile for effective Services Management.
• Identified the gap and designed a counsellor awareness program and evaluation technique to develop and assess people management skills of counsellors which helped drive the assimilation and integration of new hires in the Confidential culture.
• Defined a Proactive Horizon Planning to utilize continuous integration of plans and cost effectiveness to achieve 40% reduction in cost and time.
• Relationship Mgmt., Business Review, Consulting, Managing the operating budget and resource allocation for multimillion dollar customer engagements.
• Overarching Governance of Performance Management, Delivery-To-Plans and Skills+2 for seamless Technical Capabilities.
• Set-up PMO and defined processes to manage
• by Score Card and Dashboards