Objective:

Seeking a stimulating and challenging position in a supportive, dynamic and growing organization where I can continue to exercise and develop my skills as well as advance my career.

Profile Summary:

• I'm a well-rounded IT professional having experience spanning over 17 years in the IT space working in the capacity of a Software Engineer, Project Manager, Project Lead, Business Systems Analyst, Data Analyst and Enterprise Business Architect. I have the proven ability to set and enforce project management standards, manage size-able cross-functional teams in a matrix and high-profile customer facing environments supporting effectively and efficiently organization's operational needs and strategic initiatives through delivering products, hiring, staffing and maintaining of a diverse and effective workforce. Have hands-on experience in managing, coaching, mentoring and training employees/team members. Have experience working in Waterfall and Agile environments. Have hands-on working knowledge in the following spheres: Project Management, IT Governance Compliance, Cost-Benefit Analysis, Enterprise Business Architecture/Business Analysis, Business Process Re-Engineering BPR Business Process Management/Modeling BPM Process Mapping Analyzing and developing System Workflow Data Mapping/Modeling System Integration Road Mapping for SOA Assessing Documenting 'As Is' Business Process Capabilities Documenting 'To Be' Business Processes Gathering Analyzing Business/System Requirements Analyzing Data Developing Functional/System Design Specs QA/QC: Developing Test plan, strategies and scripts for System, Integration, Regression/End to End Performance, ORT UAT Managing Change Control: Processes, Procedures Standards, Leading Implementation, Managing Projects using SDLC/SDM, Waterfall Agile/Scrum and PMI Methodologies as wells as various requirement gathering, designing and data/object modeling tools/techniques in Web Portal and legacy systems environments.
• Methodologies: Waterfall Agile, Project Management - PMI, PMBOK, Software Development SDLC/SDM, Object Oriented Analysis Design OOAD , IT Service Management ITIL, CMMI, Business Process/Six Sigma SIPOC, DMAIC RACI, Gap Analysis, As-Is, To-Be, Web Design Usability Principles Methods, CMS MITA, Agile/Scrum, ADM Accenture Delivery Methodology , Change Control - Change Management.
• Frameworks: Enterprise Architecture - TOGAF, Zachman, DODAF, FEAF, SOA, Sarbanes-Oxley/SOX.
• Modeling: OOAD - Unified Modeling Language UML , Business Process Modeling - BPMN, Data Modeling - ERD, CDM, LDM, PDM, 1st/2nd/3rd NF, IS Security - Threat Modeling/Attack Tree, User Interface/UI/UX - Wire Framing, Prototyping.
• Business Analysis, Design Process: Rational Requisite Pro ReqPro , Rational Unified Process RUP , Data Flow Diagram DFD , Requirements Traceability Matrix RTM .
• Tools: Project Management MS Project, Design/Drawing/ Diagram Visio, QA/Testing - HP Quality Center, PVCS Defect Tracker, REMEDY, Documentations, Presentation Collaboration - MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Sharepoint, Data Analysis/Query SQL.

Environments: .Net, C , C VB, Oracle, MS SQL Server, Web Portal/Web Service.

Techniques/Facilitation: Requirements Gathering Validation JAD Session, User Focus Group Meeting/Survey and interviews.

Professional Experience:

Confidential

Consultant/Sr. Business Systems Analyst

In a cross-functional environment, leading the requirement effort for a business intelligence/data warehouse metrics reporting project. This undertaking entails process improvement in the reporting system that will convert current legacy actuarial analytics report system to business object platform allowing users to extract data/report from a single source. Meet with business stakeholders, gather, document and verify business requirements. Elicit and develop report specifications by mapping data to appropriate metrics and dimensions, defining parameters filters and formatting report layouts. Provide statuses to PMO Business Leadership team. Manage issue and Risk logs. Mentored other Analysts and review their deliverables they to ensure they follow the standard guidelines and meet stakeholders' expectations.

Confidential

• In a highly regulated environment, managed a team of Business Systems Analysts/Technical Resources responsible for overseeing/managing third party editing/pricing applications Optum iCES, 3M groupers interfacing with the core claims system, GE IDX that processes claims. Provided project management oversight on scoping, planning, scheduling, monitoring/controlling and closing out projects. Led business analysis, gathering business requirements, fit-gap analysis, developing system specifications, developing test cases, performing QA Unit, End-to-end testing , conducting/facilitating UAT for new implementations. Addressed production issues, document and maintain system documentations, business processes and SOPs to support business operation. Manage the configuration of the systems by enforcing a prescribed change management policy and a clear documentation processes. Worked with the internal IT team, Claims Quality Integrity and 3rd party IT development teams to ensure that system configuration changes are functioning properly in production. Present executive briefings/metrics and provide project status to the senior leadership/stakeholders/PMO steering committee.
• Hired, developed staff and directed the work of the resources by planning and coordinating activities such as systems installations, upgrades, systems integration and interface development relating to claims processing.

Confidential

• on the clients' need, contributed to the projects performing the following activities: Project Management, Business Analysis, Quality Assurance and Business Architecture.

Confidential

IT Project Manager/Lead Business Systems Analyst

• As PM: Managed cross-functional project team in a matrix and high-profile customer facing environment supporting effectively and efficiently organization's operational needs and strategic initiatives that encompasses -
• Running complex projects/programs in agile/waterfall methodology from design and development to production
• Defining requirements and planning project lifecycle deployment
• Defining resources and scheduling for project/program implementation
• Creating strategies for risk mitigation and contingency plan
• Initiating project, planning and scheduling project resources, deliverables, goals, and milestones
• Monitoring and controlling project activities Tasks
• Identifying project issues, managing logs and solving issues
• Managing integration projects including needs analysis, system design, testing and implementation
• Designing/developing and maintaining technical and project documentations
• Responding to executive level project requests determining business needs, scope and level of effort required
• Providing project status communicating WBS milestones to the stakeholders
• Ensuring that all artifacts/documents are produced and activities are performed in each phase of the development life cycle complying with prescribed methodology: CMMI/PMI or Agile/Scrum
• Administering and managing change control process/system change requests and releases
• As Lead BSA: Was the primary liaison between the business community, technology organization and external partners on projects for the entire SDLC. The responsibilities include as follows:
• Interact heavily with business stakeholders/SME to understand their problems and needs
• Worked with business to identify opportunities for improvement in business operations and processes
• Gathered, analyzed, documented, and validated business needs/requirements Created User Stories, Conducted JAD session, interviews and user focus group
• Established requirements baseline and addressed change management Captured in RTM, Requirement Traceability Matrix: Bus Requirements, Functional Requirements, Bus Process, Bus Rules Test Cases
• Performed 'FIT GAP' analysis to pinpoint missing feature in the system
• Modeled/documented business processes: 'AS IS' and 'TO BE' Used BPMN modeling tool, as required
• Elicited functional requirements and created design spec document Used UML modeling Tool, as required
• Created test cases and performed QA testing Regression, UAT
• Created system user manuals, as needed

Confidential

Systems, such as EMR/EHR.

Sr. IT Business Systems Analyst/Project Manager -

• Implemented the project management standards, processes and methodology in the IT department for IT projects and created required deliverable artifacts/templates. My primary responsibilities included conducting needs analysis and documenting solutions for system enhancements, new functionality and new integrations for LIMS Web Portal ongoing basis as well as leading a team responsible for gathering business requirements, creating functional/technical design specs, developing test strategies/plans/cases, performing application testing, assuring quality, developing user manuals, creating ITSOP security/compliance documents and updating/managing documents.
• Business Systems Analysis Developed Design Spec: Analyzed existing software for incorporation of desired enhancements performing detailed reviews and analysis of program changes, new equipment, new technology and other factors and trends impacting existing systems in order to facilitate the development and conformance of system modifications. Enterprise Architecture: Provided project management oversight initiation to implementation to enterprise architectural undertaking. Work with Application Development and Infrastructure teams to identify, research, discuss, design, and implement key enterprise architecture standards.
• Project Management Implementation: Initiate, Planned, Scheduled, Managed Risk Issue logs recording mitigations resolutions, Monitor Control projects and deliver products. Managed integration projects including needs analysis, system design, testing and implementation. Respond to executive level project requests determining business needs, scope and level of effort required.
• Provided project status communicating WBS milestones to the stakeholders, coordinating tasks with the development team and the business units. Ensured that all artifacts/documents are produced in each phase of the development life cycle complying with CMMI/PMI.
• Testing QA: Created and executed Test Cases for end-to-end/Regression Testing. Develop test plans strategies, create test environment for conducting User Acceptance Testing and validate results. Ensure systems are compliant with HIPPA FDA.
• Compliance: Developed and maintain IT Security Compliance documents on an ongoing basis to meet the regulatory requirements aligning with IT security architecture.
• Defining Standard Operational Processes, Policies/Procedures Providing Training: Ensured that systems documentations Requirements doc, Design Spec, User Manual, QA/Testing Materials Traceability Matrix etc. are updated. Developed IT SOP and System User Manual and provide training to users as needed.

Confidential

Role: Project Lead Sr. Business Systems Analyst

I was responsible for preparing Scoping and Vision Document in order to provide estimates to obtain project approval from the client. Assessed current system capability/business process, performed Fit/Gap Analysis and analyzed high level business requirements to design and document 'To Be' business system processes. Developed WBS, project plan, schedule, Managed risk Issue logs recording mitigations resolutions, and monitored controlled project activities. Ensured business needs and objectives were effectively captured. Provided direction to the project team and managed their -to-day operation and assignments.

Confidential

Role: Requirements Consultant Project Lead

This role entailed process design and requirements documentation for the learning technology infrastructure at USPS having heavy interaction with client that leads to a larger design, build, test and deployment and leading and managing a team of 7 people. I was responsible for reviewing past USPS process flows, test scripts and design documents to pull requirements that have already been identified. Set up and maintained Requirements Traceability Matrix. Provided input into key activities for delivery of the Requirements Traceability Matrix, including preparation of initial straw-model, facilitation during JAD and review workshops, and requirements verification and prioritization activities. Reviewed business requirements to ensure the right level of detail is included to support further development of the LMS. Prepared and packaged final requirements document for delivery to the client. Confidential

Role: Business Solution Architect/Project Lead/Manager

Retiree Health Access System that will be administered by Accenture Healthcare Admin. I was responsible for leading business requirements gathering process for Billing Systems, verifying and translating them into functional and system specifications by using Business/System use cases, workflows, ERD and other applicable tools. I Managed requirements using Requirement Traceability Matrix starting from Business Requirements, Functional Requirements, Use Cases, and Test Cases through Roll-out. Interacted with client, vendor, internal cross-functional business and Technical team members, such as Enrollment, Account Receivables, Call Center, Web-portal, Technical Architecture and Interface, etc. in providing solution delivery. Ensured that HIPPA policies and procedures are put in place and EDI transaction requirements are compliant accordingly. Created and implemented an industry standard change management process methodology for the client. Provided project management oversight, directed and controlled the resources and efforts of the assigned functional team to accomplish the delivery of the final product working hand in hand with other project leads.

Confidential

Role: Enterprise Business Architect/Project Lead

Client wanted revamp their It security policies that led to develop an enterprise wide threat model for all commissioned application to analyze the attack paths, vulnerabilities and develop the necessary countermeasures.

Interacted heavily with business process owners and technical teams DB, App Dev, Network, Infrastructure, Security Architecture to document current business processes, gather requirements, business/data rules for depicting threat models. Created threat models for individual application by decomposing application, determining and ranking threats and determining countermeasures and mitigations. Developed attack trees to perform further threat analysis and list for each of the following aspects to complement the models: external dependencies, entry points, assets trust levels. Recommended security controls strategies describing preventive measure in the following areas: authentication, authorization, cookie management, data/input validation, error handling/information leakage, logging/auditing, cryptography, secure code environment session management. Additionally, the project management responsibilities of this role entailed managing project tasks/activities, schedules, resources and change control process and reporting project status/progress to the client PMO.

Confidential

Role: Data Architect/Project Delivery Manager

Client wanted to monitor day to day business operations based on metrics via User Interface Dashboard that would have Business Intelligence capability in Business Object environment. Interacted with cross functional business and technical teams by facilitating JAD sessions and small user group meetings to understand the current business processes, gather data requirements, business/data rules, validate data requirements, set data standard naming conventions and map data. Communicated strategies and processes around data modeling and architecture to cross functional groups and stakeholders. Assisted the Lead Enterprise Data Architect in creating Conceptual Logical data models for Business Object reporting and Business Object Dashboard data display in the front end for the key business users. Worked with DBA in developing data structure for laying out Physical Data model mapping data. Additionally, the project management responsibilities of this role entailed managing project tasks/activities, schedules, resource and change control process of the data warehouse part of the project and reporting project status/progress to the PMO.