SUMMARY:

• A creative, results - driven professional over 16+ years of IT professional experience with Project management, Program management, Agile project management, Agile Coaching & Transformation.
• As a Certified Project Manager, Over 9+ yrs of global Senior Project & Program Management experience with Banking/ Finance, Retail, Healthcare, Manufacturing, Telecom domains and e-Commerce.
• As a Certified Scrum Master, about 6 years of Agile - Scrum process implementation experience as a servant-leader, capable of delivering large-scale projects on time and on budget by effectively collaborating, facilitating, leading and coaching multipleScrum teams.
• Assessing the Scrum Maturity of the team & organization and coaching the team to higher levels of maturity.
• Expert at driving the adoption and working with Product Owners, Engineering Teams and PMO professionals to drive successful agile transformation, Scrumrules and fostering self-management.
• Assisting the Product Owner with the story writing and their role in the grooming process for multiple product backlogs prioritized and with the Sprint planning process.
• Facilitating daily stand-up meetings, sprint planning, grooming meetings, retrospectives, release planning, demos and other team meetings as required.
• Removing impediments and Expert knowledge on creating Risk / issue & Dependency tracker.
• Developing and maintaining relevant metrics that help the team's performance & stakeholders review.
• Support & secure the team from external interference and Establishes & maintains relationships among all.
• Practical understanding, experience and knowledge of DevOps capabilities.
• Successfully implemented SAFe at Agile Enterprise for various tracks of portfolio implementation.
• Facilitated and coordinated with PPM & PMO for architecture, integration, funding, governance and roles.
• Handled and managed thesynchronization ( for release & Iteration boundaries) in between teams
• Scrum with WIP practices are implemented.
• Facilitated, fordemo and inspect and adapt sessions on completion of each PSI and planning for next PSI.
• Worked with PPM and Program managers for developmentcadence.
• Successfullyimplementeda Kanban system to frame the inter or external dependencies of scrum of scrums
• Manage appropriate Scrum of Scrums sessions across agile teams to establish interdependencies and eliminate significant roadblocks.
• Organized and led Release Planning for a delivery group of multiple scrum teams assigned to a product or product feature group resulting in the creation of a product roadmap.
• Responsible for Resource Management - planning & development of technical staffing, Leadership on application development & support efforts.
• Responsible for Transition & Transformation of new process & methodologies for product development organization.
• Closely working with business exe.mgmt to plan, implement, and support needed software solutions.
• Provided leadership to overall development of Initiation, Project/Program Management & to establish PMO (Project Management Office)
• Handling the mmanagement of: Consulting, Knowledge Mgmt., Centre of Excellence (COE), Quality Process, Finance (Invoicing & Collection), Escalation, Conflict and Client Relationship.
• Participant in Organization Initiatives of business development activities like RFPs/Bids (solution validation and deliverability assessment), customer walkthroughs etc.,
• Working, independently to manage costs, team, SLA compliance and client management with minimum supervision and guidance from delivery leaders.
• Excellent knowledge of Requirements analysis for need-identification, technical execution, and planning for quality across services in alignment with corporate strategic goals to deliver project objectives.
• Proactive Risk Management and Participate in regular governance meetings with customer & Stakeholders.
• Defined & Implemented Testing Process, Test Strategy, Test Plans, Bug Tracking & Reporting tools and Successfully implemented few of the TCoE programs.
• Soft skills include Communication, Problem Analysis & Resolution, and Building leadership pipeline.
• Ensure that DevOps continues process capabilities as part of best practices.
• Provides guidance and direction for project managers, solution architects, developers, QA resources, and technical specialists on application projects.
• Working with integrated & cross functional teams of multi geo locations.
• Ensure, healthy project environment thru team motivational activities.

TECHNICAL SKILLS:

PC: Workstation Windows NT000003), Linux

Databases: SQL Server 2005, Sybase & Oracle

Tools: Quality Center, Load Runner 9.52, Microsoft SQL Server 2000/2005 (SQL Profiler, backup utilities and Activity monitoring), Microsoft Share Point, JIRA, QTP, Selenium, Informatica, MPP, Rally and Jira.

Banking Domain: Finance, Insurance, Manufacturing & Retail

EXPERIENCE:

Confidential, SFO, CA

Senior Scrum Master

Responsibilities:

• Facilitator and Servant Leader belonging to three SCRUM Development Teams including:
• Facilitate teams to transition from SDLC toScrum, both onshore and offshore team in India.
• Facilitatescrumfrom program, project, team to individual level.
• Leading multiplescrumteams and mentoring individuals for agile behavior.
• Coordinating and communicating the values of Agile to top management evident with metrics and velocity.
• Able to bridge the gap with appropriate guidance and eliminating myths.
• Working closely with technology teams and bringing the tracker at program level to resolve dependencies.
• Establishing trainings, workshops for teams both offshore and onshore and training.
• Running dailyscrummeetings.
• Liaising with the business to understand any potential impact to their working practices.
• Drawing up project plans and tweaking them to ensure that the deadlines were achieved.
• Creating and running a UAT plan for both the business and IT teams.
• Tracking and dealing with issues, risks and change requests.
• Dealing with Client and vendor staffing issues.
• Running Daily Triage meetings.
• Setting up and maintaining the SIT, UAT, Training and Date Bumping environments.
• Managing day-to-day operational and tactical aspects of these critical projects. Managing IT components including IT audits, IT assessment, scope development, requirements identification and project from initiation to closeout.
• Ensured that all project deliverables such as cost, scope, schedule and quality standards are met by all functional teams.
• Coordinated all tasks with cross functional teams and 3rd party vendors. Reported issues, risks and status to all involved parties. Worked with management and project teams to resolve issues with project scope, cost and schedule.
• Worked with Training department and identified training plans, GAP analysis and delivered training to business partners. Trained customer services teams on Claims Processing.

Confidential, Milwaukee, WI

Senior Program Manager / Scrum Master

Responsibilities:

• My job role requires Agile facilitation, communication skills, creative and technically savvy.
• Provide AgileScrumcoaching and training to the organization in order to grow and continuously improve the delivery.
• Facilitate teams to transition from SDLC toScrum, both onshore and offshore team in India
• Facilitatescrumfrom program, project, team to individual level Leading multiplescrumteams and mentoring individuals for agile behavior Coordinating and communicating the values of Agile to top management evident with metrics and velocity Able to bridge the gap with appropriate guidance and eliminating myths
• Working closely with technology teams and bringing the tracker at program level to resolve dependencies
• Establishing trainings, workshops for teams both offshore and onshore and training
• Also try to be part of the team and work very closely with developers, QAs, DBAs and all dependent entities; make sure they depict the agile behavior and evolve from sprint to sprint Helping the senior management for buy-in the methodology
• Handled all releases in a timely manner by prioritizing tasks and highlighting risk appropriately.
• Defined build check out process by running a well-defined smoke suite in Dev/QA after every new build.
• Creating and handling the SRS, RTM and CR for Transfers module.
• Automated Ready For Business suite for daily checkouts Publish detailed daily project status report, Dashboard to Senior Mgmt Enhanced defect triage process by adding new fields for Mobile in QC and running daily defect triage calls across all teams.
• Define weekly deployment process with DEV team Coordinated and defined QA downtime escalation process with DEV team Define and publish automation plan. Defined CR process with PM

Environment: Mainframes, SAP-HANA, SD,MDM,BO/BW, Quality Centre, SharePoint, Microsoft office, Agile process, SOAP UI (Web service Testing)

Confidential, Beaverton, OR

Senior Program Manager / Scrum Master

Responsibilities:

• Scrum Master for three scrum teams provided project coordination and completed contract scrum deliverables.
• LedScrumrituals: stand-ups, reviews, retrospectives, sprint planning, demos. Created themes, epics and user-stories from multi-volume wire frame document.Maintained the product backlog, evaluated exit criteria and managed technical debt.
• Reinforced and reminded team of our team’s core values.Served as agile coach, to empower teams to organize and construct answers from within.
• Identified and removed impediments.Consulted with CEO and VP of technology on process improvements andbestpractices.
• Project & Management activities - Team reviews, Budget tracking, Onsite-Offshore Coordination, SPOC for all issues, New Proposals with client. Managed as PMO for this project and coordinated with all stakeholders.
• Participate in solution meetings with BSA’s and provide input.
• Developed and successfully managed TCOE implementation at Automation phase.
• Prepare functional Test plans for the Work orders provided by client
• Perform functional testing for work requests provided by Client
• Prepare and Maintain regression automation test Scripts for work requests by Client
• Give support to Regression test team during the regression Test suite execution.
• Maintain QC to Log the defects and tracking. Track & Report the SLA adherence to Client on monthly basis.
• Infra setup, team building, KT and org level innovation are additional activities.

Environment: Mainframes, SAP-SD,MDM,BO/BW, Quality Center, SharePoint, Microsoft office, Agile process, SOAP UI (Web service Testing)

Confidential, Golden, CO

Senior Project Manager / Scrum Master

Responsibilities:

• Facilitator and Servant Leader belonging to four SCRUM Development Teams including:
• Provide coaching & training to the organization in order to grow and continuously improve the Delivery
• Facilitate teams to transition from SDLC toScrum Successfully implemented different projects of varying size and complexity ProvidingScrumadoption guidance to Leadership; and work with Teams to implement and execute Scrumpractices and techniques.
• Combine of strategy and coaching work to plan and execute the enterpriseScrumadoption program and Agile coaching with teams, individuals and leaders, including Managing Directors.
• Train raw Scrum Masters for a novice team, Product Owners in a cost efficient and productive way.
• Delivering training courses, documenting consulting deliverables, mentoring a team on Agile practices that will take them to the next level Built a highly effective SharePoint delivery team comprised of onshore & offshore resourced.
• Manage project communications with key project Stakeholders in the U.S.
• Preparation and review of project plans, key equipment supply agreements and construction contracts
• Manage the project punch list and drive the closure of open items affecting project performance
• Budget and schedule management Manage the Request for Information (RFI) process Analyze project earned value cost and schedule performance derived from Primavera Develop WBS' for key subprojects that have to be performed on time and on budget, develop deliverables definitions, activity performance, prepare level 1 and 2 schedules Develop "work around" to mitigate impacted rework.
• Maintain the project risk registry Deliver customer satisfaction by controlling project scope, cost, and schedule Working under strict confidentiality and non-disclosure agreements

Environment: Quality Centre, SharePoint, Microsoft office, Agile process, JIRA, Web Applications.

Confidential, Charlotte, NC

Senior Project Manager / Scrum Master

Responsibilities:

• Scrum Master for three scrum teams provided project coordination and completed contract scrum deliverables.
• HandledScrumrituals: stand-ups, reviews, retrospectives, sprint planning, demos.
• Created themes, epics and user-stories from multi-volume wire frame document.Maintained the product backlog, evaluated exit criteria and managed technical debt.
• Reinforced and reminded team of our team’s core values.Served as agile coach, to empower teams to organize and construct answers from within.Identified and removed impediments.
• Participate in solution meetings with BSA’s and provide inputs.
• Prepare functional Test plans for the Work orders provided by Client
• Perform functional testing for work requests provided by Client
• Developed and successfully managed TCOE implementation.
• Give support to Regression test team during the regression Test suite execution.
• Make sure to Log the defects in QC for all the defects encountered during testing and tracking.
• Track & Report the SLA adherence to Client on monthly basis.

Environment: JDK 1O.6, Jeffry Web Server, Oracle, IE Browser, Load Runner 8.1,Window 2000 server, 3rd party Tools: Loan Estimator, Actimize, Webnas & MS 3D

Confidential, Irvine, CA

Senior Project Manager

Responsibilities:

• Preparation of project Plan and High level risk analysis.
• Ensure the version controlled User requirement / Functional requirement documents in place
• Ensure CSV (computer system validation) plan as per the project plan.
• Make sure the Life Sciences regulatory compliance by FDA and IT Quality assurance
• Maintain & Regularize Requirements review and Traceability.
• Responsible for Test case prep and review and finalize with client review & signoff.
• Responsible for Test coverage and completion of the each testing phase of the project by Defined scope.
• Responsible for Validation work stream and Production work streams
• Give support to Regression test team during the regression Test suite execution.
• Make sure to Log the defects in QC for all the defects encountered during testing.
• UI Testing for maintenance module. Regression testing on application module.
• E2E Integration Testing, UAT Test Case generation and support for client execution.
• Test Reports and Dashboard, Database Validation to check the updated data in the Database.
• Performance Testing: test plan and execution
• Automation Testing: Created Regression Test Scripts for application module using Win Runner for Desktop application. Generalized the Test Scripts by creating Check Points, Synchronization Points.

Environment: Mainframes,, Quality Center, SharePoint, Microsoft office, QTP, LR, Agile process, SOAP UI (Web service Testing)