Project Manager Resume Profile

Summary of Qualifications

TOGAF 9.1 Certified Enterprise Architect with 20 years of experience in entire Information Technology Spectrum building solutions and establishing IT Roadmaps that meet business objectives.
Successful background working with stakeholders to develop architecture framework and governance that aligns strategy, processes, and IT assets with business goals.
Provide technology thought leadership by establishing multi-year technology strategy and roadmap to improve IT portfolio.
Transformation specialist in complex concepts of legacy modernization, Integration, Business Process Management and Rules Management.
Work closely with project managers, developers, and focus groups to avoid redundancy, minimize cost, and improve overall synergy within organization.
In-depth experience establishing best practices and guidelines for selecting, developing, and implementing information systems within enterprise.
Familiar with architectural concepts of Open Group Architecture Framework TOGAF
Global experience working and partnering with teams in the Asia Pacific and Latin America regions.

Core Competencies
Thought Leadership Relationship Mgmt. Conceptual thinking Emerging technology analysis Healthcare Exchange Integration Legacy Modernization	Enterprise Architecture TOGAF 9.1 Business Process improvement BPM Data Transformation ETL Solution integration SOA Architecture Database Design ERM

Professional Experience

Confidential

Responsible for providing technology leadership to Group Voluntary and Worksite Benefits Organization for Americas Region.
Relationship Management with Federal and State Healthcare Exchanges.
Develop integration strategy to integrate Public/ Private Exchanges and Third Parties with MetLife.
Legacy Modernization Strategy and roadmap for 30 years old Eligibility Dental claims systems.
Define Business Service Objects and incorporate within solution architecture to support Legacy modernization strategy.
Redesign Explanation of Benefits Correspondence for improved Customer Experience.
Solution architecture to enhance Data Transformation Utility in support of Third Party Integration.
Develop Architecture for a single platform for all group Insurance products, all markets and all channels of sale to align with business goal of launching new products faster and cheaper.

Confidential

Responsible for providing technology leadership to US Business Insurance Products Organization.
Develop and maintain 3 year strategic technology plan for US Business Insurance Products.
Relationship Management with US Business Insurance Products.
Process leadership by governing all initiatives using Design Review Process.
Lead Architecture initiatives as they intersect with US Business Insurance Products.
Coach Project team in Agile Development Methodology.
Support US Business Transformational Program - Group Administration GA .
Provide technical leadership to GA Foundational Build team.
Solution Architecture to implement strategic Data Transformation Utility.
Vendor evaluation for a suitable tool for strategic Data Transformation Utility.
Vendor evaluation for Strategic Group Billing Platform.

Confidential

Provide technology leadership to Benefit Services Systems BSS Planning Board.
Technology Lead on several Discovery projects including Legacy Eligibility system Re-platform, BPM for Re-engineering Business Services Organization, etc.

Confidential

Cross Product Technologies Institutional IT

Responsible for Application Production Support Management Corporate Billing System
Manage a team of full time employees and onshore/offshore consultants.
Responsible for vendor relationship, SOW and SLAs
Responsible for Performance Appraisal coaching team member's development plan.
Responsible for financial forecasting and management.
Develop and implement process for Issues Backlog Reduction Initiative
Initiate and implement projects to support Production Management.
Identified batch window issues with Corporate Billing System and created re-engineering projects which reduced the batch window from 12 hrs to 4 hrs.
Champion 12 Million challenge Program and contributed 4 million in annual savings.

Confidential

Responsible for leading Corporate Billing System Development Projects
Identify and initiate Performance improvement projects

Confidential

Designed and developed several new functionality for Corporate Billing System CBS including Employer paid billing, Automated Bill Review and Tolerance Check, etc.

Confidential

Responsible for establishing Satellite Production Support team in Singapore for all manufacturing/inventory Legacy applications

Developed process for knowledge transfer, shadowing and handover support from United States associates to Satellite team in Singapore.

Confidential

Designed and developed several new functionality for Season Parking System , a billing application for government of Singapore.

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