Program Manager Resume Profile
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Summary
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Professional Experience
Confidential
- Act as Program or Project Manager to drive program/projects in accordance with customer guidelines.
- Provide Lifecycle Project Management and/or assist/mentor staff in identifying the appropriate approach to managing projects.
- Develop staffing recommendations.
- Perform Project Management Office PMO needs assessment: assess Present Method of Operation and develop a Future Method of Operation tailored to the needs of the business while incorporating industry best practices.
- Develop tools, techniques and local methods and procedures.
Confidential
Senior Project Manager
- Chaired Project Management Committee reviewed existing project management toolkits, and methods and procedures. Modified and implemented new methods and procedures to align with trends, lessons learned and industry best practices.
- Process Improvement reviewed existing business processes, methods and procedures and corporate systems across business units improved efficiencies/work flows, identified/removed bottlenecks, and implemented system enhancements.
- Managed multiple projects of varying levels of complexity through the full project management life cycle PMLC , in a cross-functional and matrix environment.
- Managed mid to large technical and operational projects.
- Led the development of scope of work SOW /requirements gathering, cost estimates, risk items and assumptions. Developed reliable and realistic project plans WBS, schedule, resources, milestones, risk items and dependencies using Industry and PMBOK best practices.
- Drafted contracts and/or Letters of Authorization LOA coordinated internal reviews with stakeholders BU, legal, treasury, etc . Negotiated contracts with customers and secured contract signature.
- Proactively managed projects by tracking and analyzing performance metrics. Assessed Budget vs. Actual and investigated variances.
Confidential
Proposal Manager
- Led cross-functional teams in the design, development and submission of telecommunications software proposals ranging from 1M to 25M.
- Served as main point of contact to Business Units BUs , senior management, legal and sales organizations.
- Managed the planning, technical and creative writing, assembly and delivery of the proposal.
- Reviewed and validated responses, assumptions and pricing submitted as well as ensured compliance with RFP and corporate requirements.
- Ensured all deliverables were received and reviewed on time to assimilate and produce a cohesive winning proposal.
Confidential
Inside Representative - Resident Contractor
- Developed sales with regard to software systems and consulting services in the areas of Software Development Data Communications and Network Security and Integrity.
- Negotiated contractual terms, conditions and pricing for small software systems while successfully creating Win-Win relationships with customers.
