SUMMARY

• Having 11+ years of IT experience with 3 yrs. of Project Management experience in managing the various projects including application development and business analysis practices.
• Experience in managing enterprise IT project life cycle ( Confidential ITLC standards) through all phases and worked on different models like Waterfall, Agile, and SCRUM.
• Working with cross - functional diverse teams, stakeholders and track, resolve/mitigate all the open issues and risks.
• Strong in analyzing Business requirements and converting them into a Functional specification, design specifications & problem-solver working through to implementation and support.
• Excellent in project management methodologies, project planning, project scheduling and estimations.
• Reviews, manage risk mitigation and change control processes, and communicate status to senior management within the IT and business organizations.
• Experience with Scenario Focused Engineering (SFE) and implementing in projects to align with SFE.
• Experience in Knowledge Management, Configuration Management, Change Management, Risk Management, Defect/Issue Management, Root Cause Analysis Activities.
• Manage scope, effort / cost, schedule, and quality while continuously identifying and mitigating underlying risks.
• Have excellent skills in systems integration, data migration, business intelligence/reporting, analysis, design, and software development.
• Managed and delivered the project, on time, on budget, with highest quality, and high level of customer satisfaction.
• Managed and supervised technical team and other roles; managed technology, and production to meet clients' needs and deadlines. Communicate status with stakeholders including business, solution delivery, support teams, and resolve issues in a timely manner.
• Strong documentation and reporting skills with excellent interpersonal, collaboration, and problem solving skills.
• Remained flexible and adaptable to change in roles and responsibilities as required.
• Concurrently managed complex (multiple) IT projects in a fast paced, dynamic environment.
• Defined and directed project goals, objectives, critical success factors, milestones, and risks.
• Collaborated with customers, partners, and internal constituencies to ensure successful implementation of solutions.
• Experience in Process Methodology Standards, Organizational Project Plan, Schedule Templates, Develop and Deliver Training, Work-Product Reviews, Technical Walk-through’s Track Report and Present Metrics, Trends, Process improvements, Corrective Actions, Triage meetings.
• Experience in creating performance point dashboards, scorecards & different report (MDX, excel report, PPS) views based on the OLAP to fulfill the business needs and integrated with SharePoint designing and setup.

PROFESSIONAL EXPERIENCE

IT Project Manager

Confidential, Redmond, WA

Responsibilities:

• Consulted with client to identify key requirements, defined project scope, develop project plan and schedule, collaboration with x-groups and teams for any dependencies.
• Manage Risks, facilitate issues resolution and present the status report to business and senior management.
• Managed and delivered project, on time, on budget, with highest quality, and high level of customer satisfaction
• Managed and supervised technical team and other roles; managed technology, and production to meet clients' needs and deadlines. Guide all teams through full product lifecycles and provide technical guidance and assistance as needed.
• Follow up with project resources to track all project tasks against plan. Ensure all project activities and deliverable completed on time.

Confidential

Business Intelligence project

Responsibilities:

• This project was run under SCRUM methodology with monthly deliverables in different sprints and worked as a SCRUM master role.
• Conducting the Product, Sprint backlog and Retrospective meetings with all the Stakeholders and team to prioritize the requirements in the workbook and do a work breakdown structure, timelines. Review the monthly progress on what went well/wrong in the spring.
• Setup a process in the project to keep track of all the artifacts which make a smooth release every month.
• Working with the business customers/users in gathering the requirements, data points, performing GAP analysis etc…
• Resolving the adhoc requests submitted by the Business which will help to serve their immediate data needs.
• Creating performance point dashboards, scorecards & different report (MDX, excel report, PPS) views based on the OLAP to fulfill the business needs and integrated with SharePoint designing and setup.
• Concurrently managed complex (multiple) IT projects in a fast paced, dynamic environment.
• Identify Critical Business Requirements, Identify business functions most important to protect, and the means to protect them. Analyze risks, threats, and vulnerabilities.
• Identify Recovery Strategies to arrange for alternate processing facilities to use during a disaster. Make sure to store copies of computer files, work-in-process, software, and documentation in a safe place.
• Identify the Recovery Point Objective (RPO) & Recovery Time Objective (RTO)
• Preparation of Emergency Response/Problem Escalation and Specify exactly how to respond to emergencies and how to tell when a "problem" has become a potential "disaster."
• Preparation of Plan Activation to Determine procedures for informing the right people, assessing the impact on operations, and starting the recovery efforts.
• Identify & preparation of Recovery Operations to develop the specific steps for reducing the risks of an outage and restoring operations should an outage occur.
• Develop Training to make sure everyone understands the recovery plan and can carry it out efficiently.

Software Design Engineer

Confidential, Redmond, WA

Responsibilities:

• Involved from the project initiation phase, BRD reviews, FS reviews & inspections.
• Preparation of Test Estimations, Test Plan & various test cases (Functional, Usability, Browser compatibility, Database, Security testing and Regression testing) for the requirements.
• Test Case management in Product Studio & Defect Management, Issue Management, Risk Management in VSTS. Used Team Foundation Server for tracking the defects and even managing issues throughout the project lifecycle.
• Application testing (All the upstream, downstream applications, data flow, E2E Scenarios etc.)
• Performance testing using Performance monitor in SQL Server. Testing the data conversion based on the defined business rules.
• Testing & troubleshooting the SQL jobs which will pass on the data from source to destination database.
• Debugging the stored procedures using SQL profiler, identifying of input and output XMLs and the data in XML to find the root cause of the issue.
• Different types of testing like Failover, Clustering and Load balancing etc…
• Unit, Web, load, and manual tests integrated with VSTS. Create, manage, edit, and run tests, and also obtain and store test results.
• Lead activities like assignment of tasks and management of test team.
• Involved in Triage Meetings, Weekly Status meetings, Bug Bash, Post Mortems, Signoff’s, War-rooms. Interaction with Development team to discuss the technical issues.

System Analyst

Confidential, Johnston, RI

Responsibilities:

• Understanding the requirements and the corporate insurance domain.
• Working with cross functional teams in analyzing the different upstream and downstream systems requirements.
• Scrum Methodology in identifying and prioritizing the items in the backlog and burn down on the Work break down structure.
• Scrum daily standup meeting within the project in tracking daily status updates.
• Preparation of the business requirements & functional requirements for the project/application.
• Preparation of various templates for different needs of the project.
• Identifying the detailed user scenarios and use cases for different business rules.
• Coordinating in performing the applications end to end testing, working with different groups to test applications (All the upstream, downstream applications, data flow, E2E Scenarios etc.)
• Migrating the project from Scrum methodology to FDD approach.
• Working with different rational tools for the Issue & Risk management.
• Identify different data points and mock up the data to different systems

Test Lead

Confidential, WA

Responsibilities:

• Review the business requirements, functional spec, and technical specs.
• Perform Impact Analysis and GAP analysis on making changes to existing system.
• Lead activities like assignment of tasks and management of test team, status reporting.
• Preparation of user scenarios and use cases, Test Estimations, Test Plan.
• Test Case, Defect, Issue & Risk management.
• Status reporting, tracking issues, risk etc.
• Design, document, manage and execute test cases, sets, and suites.
• Deployment of the build to the test environment and perform the BVT’s.
• Help in understanding & debugging the issues found during the system & UAT testing.
• UAT support to the business users in helping them with test data creation, environment setup.
• Failover testing, Clustering testing. Testing Data replication, snapshots and also testing the end to end systems to have the data in sync with Source and target systems.
• Debugging the code to find the root cause of the issue.
• Worked on multiple projects and managed multiple teams in parallel.
• Understanding the project requirements & scope
• Identify and define the work breakdown structure with the timelines
• Preparation of the use cases & user scenarios. Detailed process flow steps for the business rules.
• Test cases, reviews, Defect Management using Bugzilla & Radar tools
• Functional, Usability, Browser compatibility, Data (SQL Server), Security testing and Regression testing. Debugging the code to find the root cause of the issue.
• Status reporting, tracking issues.