SUMMARY

• Multifaceted Project Manager with 15+ years of experience leading complex, multidisciplinary teams in the on time / on budget implementation of strategic business solutions.
• Skilled in all aspects of the Project Management Life Cycle from Initiation to Close Out, including scope, time, cost, quality, integration, risk management, expense tracking / monitoring / reporting, and resource management.
• Technically savvy professional with a good understanding of JEE, and various software development methodologies / frameworks.
• Expert mentor who effectively coaches both technical and non - technical team members
• Project Management Team Building & Motivation Software Development (Waterfall, Iterative)
• Data Warehouse Data Strategy, Profiling & Information Security

TECHNOLOGIES:

Languages: Java, Servlet, JPS, EJB, XML, XSL, EJB, C, Assembly Language

Databases: Oracle, DB2, UDB

Data Warehouse: Data Architecting / Modeling, Er/Win

SDLC: Waterfall, Iterative Methodologies, PM tools - Primavera, Clarity, Microsoft Project

PROFESSIONAL EXPERIENCE

Confidential, New York

PROJECT MANAGER

Responsibilities:

• Executing and managing IT projects focusing on cost reduction, customer retention and operational efficiency improvement that directly align with Guardian’s tactical and strategic initiatives.
• As part of individual product distribution, executed multiple strategic initiatives, including critical Web applications for agents / brokers, customer support team, and agencies.
• Responsible for all Project Management aspects from Project initiation through close-outs
• Accountable for project deliverables not just budget, resource and schedule
• Directing and executing concurrent process improvement web based projects replacing ad hoc and regular IT reporting requests that helps in reducing resource cost by $200k a year and provide excellent operational efficiency
• Successfully executed and delivered 20+ JEE projects (95%+ on time/on budget).
• Achieved over 98% SLA on critical web applications availability through technical analysis and resolution of application and process issues.
• Introduced tough quality process during SIT testing phases that directly contributed to reducing UAT defects to zero / negligible using requirement traceability matrix throughout
• Worked closely with business units to build IT application for identifying customer retention methods, and implemented auto emails for policy lapse and surrenders contributing to premium savings of $5M.
• Implemented online transactions capabilities for agents/brokers that reduced helpdesk calls by 30% and wait time for transaction updates.
• Partnered with IT Security & Compliance in managing and coordinating Disaster Recovery testing exercise, web application vulnerability test and remediation initiatives
• Collaborating with internal IT teams in implementing data policies and procedures for information security and lifecycle that helps in maintaining and protecting Guardian customers’ privacy information.
• Developed and built strong teams of Java developers, Business Analysts, and QA
• Perform various management reporting such as annual budgets, resource planning, application audits and controls
• Hands on - SQLs, Data Modeling ( Relation / Dimensional),

Confidential

PROJECT MANAGER

Responsibilities:

• Directed, managed and executed concurrent J2EE web based application development projects.
• From initiation through successful closeout, successfully managed the myriad details of complex projects, including scoping, costing, risk management, expense tracking & reporting, and the timely and cost-effective management of resources.
• Led and directed multidisciplinary teams of size 10+ including developers, business analysts, DBA/DA, and QA
• Managed and built Guardian’s critical and first of its kind web application - Unified Client View (UCV), My Account Manage and Self Registration application.
• Designed and developed multiple relational and dimensional data models to support efficient data retrieval and reporting functions.
• Led and managed team of ETL developers and SMEs in building integrated database from Life, Annuity and Disability LoB IT systems.
• Partnered with stakeholders across multiple business units to ensure project buy-in and appropriate funding for continuous application and technology upgrades
• Developed and coached data analysts, SMEs in data collection, analysis and reporting using SQLs

Confidential, Alpharetta, GA

IT Business Analyst

Responsibilities:

• Served as IT Analyst/ Data Architect designing relation and dimension model for Client/Server and Data Warehouse applications for Telecom, Sales & Distribution, and Insurance.
• Analyzed business needs, and worked closely with IT teams to assess projects, and to develop business cases and budget / resource requirements.
• Utilized Cognos Tools Suite to develop data models and reports.
• Created ETL processes for data migration between databases.
• Led multidisciplinary teams of Data Analysts, Developers, ETL, and Data Modelers.
• Successfully designed and developed major 5+ major data marts at Bell South and Hoechst Celanese
• Designed and built 15+ multi-dimensional data cubes for Pharma and Insurance applications using Cognos suite tools.
• Coordinated between SMEs and application development teams on 3 major data warehouse and web-based applications.
• Designed and built at least 15 critical Cognos reports and integrated with IIS Web Server
• Trained business teams in Cognos Reporting suite tools to create and publish scheduled and ad hoc reports.

Confidential

System Analyst / Manager

Responsibilities:

• Developed multiple Client Server solutions for Billing, Call Monitoring, and Calling Card applications using C++, Oracle and Cognos product suites.
• Led team of 12 developers and data modelers
• Responsible for telecom data analysis and building relation data models for reporting and generating customer billing notices
• Reduced costs by $50K through 'just-in-time' hiring and outsourcing strategies.
• Designed and developed PowerPlay data cubes for OLAPing.