PROFILE:

• Dynamic, versatile, hands - on Program Manager who leads teams to design and implement successful IT projects that align business and IT objectives and deliver rapid results.
• An outcome oriented business leader with a proven track record.
• Extensive experience at both Confidential 100 companies and start-ups, leading global cross-functional teams for managing software projects and services.
• Proficient at managing resource competencies, customers, team and stakeholder’s expectations driving great results.
• Expert in C ++, C #, Java, Jira, SQL, PL/SQL, DevOps, Perl, Shell Scripting, Command Line tools, Hadoop, Apache Hive, PHP, HTML, Clarity, Sharepoint, VMS, NetWare, OS/2, Visual FoxPro, Visio, Remedy, Nortel Client and Macromedia.
• Adroit at Statistical and Mathematical Data Mining/Analysis techniques, Algorithms, Big Data Analytics, Machine Learning BI, Data Warehousing, Multivariate Analysis, Principal components using SAS, IBM, Cognos, BO, NoSQL and ETL tools.

TECHNICAL SKILLS:

Software: SAS E-Miner 14.1, R, Python, SAP ERP, SAP BO Analytics, Tableau Online, Minitab, Eview

EXPERIENCE:

Confidential

Responsibilities:

• Designed and built predictive model for optimizing the release window, marketing spends, pricing and digital performance indicators for increasing the home media channel penetration in the US and Global Markets.
• Conducted the analysis via data manipulation, correlation and statistical techniques involving loss experience, retention and expense data at the country level.

Confidential

Senior Program Manager

Responsibilities:

• Delivered SDLC from requirements gathering, strategy to execution, business plans & cases, guided the teams from the “As Is” stage to the “To Be” stage exceeding client’s expectations.
• Managed the team consisting of PM’s, Business Analysts, QA, DBA, Architects, Developers, Sub-contractors, 3rd party vendors, Graphic Designers, HTML developers, writers and editors.
• Spearheaded the massive Change Management impacting more than 85000 employees leading to best project by GOI.
• Led the multiple high priority, software development & integration project through Scrum approaches in record time.
• Captured 60% savings in projects costs in only five months—reengineered project plan and renegotiated contracts with new vendors; enhanced quality assurance and maintained timelines.

Confidential

Director- PMO

Responsibilities:

• Formulated IT strategy, business alignment and value engineering for Confidential, a rapidly growing cloud computing and IT infrastructure company, thus increasing the market size by 25% in two years.
• Managed teams ranging from 10 to 50 professionals for acquiring and delivering two large projects for Data centers & Cloud Computing valued at $10M and $6M respectively.
• Spearheaded the development of the first-ever Program Management Office; defined project management processes, including those related to requirements management, change control, and UAT.
• Reengineered vendor policy to enhance quality assurance and to identify risks and issues at earlier stages during the project.
• Managed contracts for all vendors including website development, hosting, IT operations, and IT applications development.
• Program Managed all the IT projects—managed workloads, defined deliverables, hired and mentored resources, conducted performance reviews, and ensured compliance with established PMO processes.

Confidential

General Manager- Project Management and Consulting

Responsibilities:

• Successfully managed $10M Business Analytics project with Insurance Regulator of India (IRDA). Led the teams of 20 consultants and 10 insurance domain experts for FLC consulting and project deliverables.
• Provided consulting, technology upgradation and implementation support to large size, government/public sector projects.
• Client partner, e-commerce, website Optimization, Hadoop, R, MS SQL, Client Relationship, client partner, Python, AWS, Azure, Digital Transformation, Account Mining, Technical Infrastructure, stakeholder, business Intelligence, data warehouse, dashboard, IT Infrastructure, ITIL V3, BI, DW, outsourcing, BIG DATABusiness Analytics Project at IRDA (Insurance Regulatory and Development Authority).
• Led the team of consultants and Insurance domain experts for Solution Architecture, preparationof DPR (detailed project report) RFP,bid process management and selection of System Integrator for this cloud based BAproject.
• Provided business analysis for projects of up to $150-million that included requirements, success criteria, milestones, Key Performance indicators (KPIs), and Work Breakdown Structures.
• Directed all services, resources, and project plans for major scalable enterprise solutions supporting with unique ability to drive transformational change in both business and technology leadership roles.
• Received Appreciation Letter from IRDA for my notable contributions.

Confidential

Manager Program Management

Responsibilities:

• Managed all IT planning, forecasting, and business case management for the ERP & Analytics products; directed multimillion-dollar budgets, reporting, investment analysis, metrics development, and software implementation.
• Led initiatives for business cases of more than 50 projects within 20 programs ranging from manufacturing, IT services and SaaS Projects.
• Managed projects with varying levels of complexity, identified and mitigated potential risks; developed requirements, managed change control, and tracked schedules and cost performance while ensuring project activities aligned with business objectives.
• Led the team from the business requirements analysis phase of project on on-shore/off shore delivery model.
• Intensified the development of strategies for Retail Loyalty Management service-focused CRM integration and implementation with a focus on Offer Management and Core Loyalty Management
• Oversaw the configuration and delivery efforts on team operating with the matrix organization.
• Managed client engagement services and solutions implementations including multiple stakeholder across various business units; demonstrated in-depth knowledge expertise in strategic performance management.
• Managed the development, launch, post-launch of the product and resolution of post-launch issues