SUMMARY:

• 10+ years of experience in managing large revenue projects for three fortune 500 organizations.
• Successfully implemented Enterprise Hybrid Cloud Strategy & Application Performance Management framework in agile environment.
• IT Strategy & Leadership
• Project Management
• Enterprise Hybrid Cloud Financial Management Orchestration
• Big Data strategic planning & Technology roadmap
• Testing/QA/Rollout/Support
• Application Performance Management
• Costing & Budgeting
• Scrum & Waterfall
• ROI Analysis
• Cross - Functional Supervision
• Managed budgets of up to $2M (per year) and cross-functional teams of up to 12 developers, programmers, Analysts, QA, Project Manager, network specialists.
• 4+ years of experience in product management.
• Certified Scrum Master and experience in implementing, handling Scrum framework and projects.
• Implement agile practices across functional teams.
• Extensive experience in enterprise Hybrid Cloud Financial Management.
• Experience in implementation of Enterprise Hybrid Cloud Orchestration with EMC and VMware vCenter Orchestrator.
• Managed operational support for 24/7 Hosting/eCommerce site. Coordinate with Application, Middleware, Database and upper management to ensure optimal performance and uptime.
• Experience in agile, waterfall project management methodologies and experience of working in ITIL methodologies and framework.
• .NET and Big Data strategic planning, technology roadmap, talent acquisitions and mentor team for cutting edge technology competitiveness such as Hadoop, HIVE, HBase, PIG, AWS, Cloud computing, Big Data analytics.
• Skilled Software Programmer- Microsoft Certified Professional (MCP), 4 Years of experience in developing Applications using Microsoft .Net, 4.0/2.0 & 1.1, ASP.NET, C#, VB.NET, ASP 3.0, XML, ADO.NET, OOPS, Web Services, AJAX, VB Script, Java Script, XML, HTML, DHTML, IIS, SOAP, Visual Source Safe(VSS), SVN, Visual Studio.NET, MVC 3.0, Entity framework 4.0,Visual Interdev and Windows 2003
• Experienced in working Computer telephony integration (CTI) Dialer Ensercle, InContact, InteractiveIntelligence,Cosmocom

SKIILS:

Project Management: Scrum & Waterfall

ITIL: Costing & Budgeting

ROI Analysis: Testing/QA/Rollout/Support

Technical: AWS Cloud

.NET & SQL Server: Big Data

ITFM Tools: Cloud Orchestration tools

Value-Added Leadership: Cross-Functional Supervision

Team Building & Mentoring: Client Relations & Presentations

Business & IT Planning: Vendor Management

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Scrum Master | Technical Project Manager - AWS Cloud

Responsibilities:

• Worked with Sr. Program Manager and Director to develop Enterprise Cloud Strategy accordance with ITIL frame work and moved 4+ large applications in the cloud.
• Develop Agile Strategy and convert large projects from waterfall to agile.
• Responsible for managing 6 people.
• Responsible for managing two scrum teams.
• Initiated agile training and spread awareness about agile practices and benefit.
• Responsible for monitoring burn down chart, team performance and organize scrum of scrum and scrum retrospective meeting.
• Decreased 30% infrastructure costs and increase application availability up to 99.99%
• Introduce “Hyper Care Support” for tier 1 application
• And reduce response time during outage by 70% and increase application performance.
• Work with business stakeholders to define requirements for software projects and follow these projects through planning, implementation, coordination with internal teams, and testing.
• Establish Enterprise Hybrid Cloud Financial Management to get insight into infrastructure and enable IT, finance and the business to have fact-based conversation to effectively plan consumption, predict growth
• Research & Compare different cloud FMT tools, communicate with vendor and execute POC to choose the right tool for Confidential
• Proactively looked across all data center’s VMs utilization and identified 10% less utilized VMs to optimized cost and overall utilization.
• Help to decrease vendor cost by 35%, by providing supporting documents during contract renewal negotiation
• Work cross-functionally to drive actions
• Implemented show-back charge back for internal business units
• Integrate EMC’s Enterprise Hybrid Cloud tool for provisioning and cloud orchestration
• Develop Project Plans to onboard NBC Internal/External application on AWS Cloud
• Develops Process Documents, SOPs, RACI, Run book, Architecture Diagrams and Go Live Plans
• Develops and execute Application Infrastructure Build and Transition plans
• Develops Risk management and mitigation plans for the projects
• Initiated Big Data awareness withininternal team, create documents and provide basic training to internal teams.
• Responsible for Implement and Monitor Application Performance Management for business critical applications
• (i.e. Universal Studio, GolfNow, CNBC, NBC4 New York etc.)
• Member of design & development of highly scalable product for media data processing
• Member of Change Control Board (CCB) and responsible to evaluate stake holders change request Against quality, schedule and cost.
• Cloud Migrations from on premise to AWS, utilizing migration strategies, tools, VPC, EC2, S3, Glacier, CloudFormation, CloudWatch.

Confidential

Software Development Manager

Responsibilities:

• As a Software Development Manager Work with Director and Center head to develop portfolio which helps to generate more revenue, create high customer satisfaction and create decent position in market.
• Responsible for managing 4 products, CTI Development, Internal Projects and 12 people.
• Help to increase product revenue by 25% by adding right supporting products into the portfolio.
• Monitor Burn down chart and take appropriate action to minimize the Risk and deviation.
• Work as Product Owner and help scrum master to understand user stories and it’s priority.
• Successfully implemented Big Data project in very short time for big client.
• Writing and Optimize Store procedure, debug application code, code review, defines architecture.
• Keeping track of cost, schedule and quality aspect of the project and increase the margin by optimize team performance and by reducing infrastructure cost.
• Forming key partnerships with Key Vendors and do joint technical ventures which enhanced the portfolio.
• Identify Risk, Create and maintain Risk Register, Evaluate and Rank Risk, Create Risk Response Plan, Create Fallback plan and Identify Contingency Reserve for accepted Risk.
• Responsible for performance, source code review, and build releases
• Conducted Retrospective & Sprint plan during the development.
• Integrated agile framework recommended process and making deliverables in right time.
• Status reporting, Effort tracking, Team Mentoring, Motivation, Retention and Performance review of team members.
• Define High level architecture which can be to use in multiple plat from like web, mobile.
• Responsible for implementing Continuous Integration with help of Team City and also implemented DevOps for continuous delivery pipeline

Project Manager

Confidential

Responsibilities:

• As Project Manager manages all phases of the software development lifecycle (SDLC) for dozens of customized technical solutions.
• Responsible for managing team of 6 people.
• Successfully executed replatformingof a large and business critical product (ICE) within given time frame, quality and budget.
• Increase customer satisfaction on ICE product to 95% from 70%.
• Forming key partnerships with Team Leads, Project Managers, Account Managers and other stakeholders to ensure that knowledge is maintained across all sub teams, needs are being met and communications are effective
• Developing highly scalable robust product for several of concurrent users.
• Integration with SFDC web service.
• Prepared high level and detailed technical specifications documents and checklists for coding standards.
• Design and Development of application using C#, ASP.Net, MVC,ADO.Net, XML, WCF, VS2010, SQL Server,Redis.
• Responsible for performance, source code review, and build releases.
• Conducted Retrospective & Sprint plan during the development.
• Integrated agile framework recommended process and making deliverables in right time.
• Status reporting, Effort tracking, Team Mentoring, Motivation, Retention and Performance review of team members.
• Involved in Technology Migration, Remove dependency from Flash and implementation of node.js.

Asst. Project Manager

Confidential

Responsibilities:

• Responsible for Data analysis, performance, source code review, and build releases.
• Communicating on requirement clarifications and participated in the critical weekly status meetings with PM.
• Drafted Technical Specification documents from Functional Specification.
• Responsible for task level planning, analyzing Functional specifications.
• Coordinated with architect for analysis on technical issues and participated in critical weekly meetings.
• Prepared detailed low level technical specifications documents and check lists for coding standards.
• Conducted Retrospective & Sprint plan during the development.
• Develop schedule job to monitor current system performance and provide feedback to client in regular interval.
• Integrating Computer telephony integration (CTI) software, Chat Software and Client system.
• Integration of two different system and create security check points.
• Implementing RESTful web service.
• Test web service using SOAP UI.
• Implementing Bulk Survey email and track each email response and synchronize all system based on that.
• Implementing SSL and other security mechanism.
• Involved in deployment of project.
• Identify Risk, Create and maintain Risk Register, Evaluate and Rank Risk, Create Risk Response Plan, Create Fallback plan and Identify Contingency Reserve for accepted Risk

Developer

Confidential

Responsibilities:

• Involved in designing of Data base architecture.
• Implemented business logic as .NET Framework assemblies (C#).
• Involved in designing of GUI with CSS, XML and XSL, development of middle tier.
• Implementing Google Map.
• Involved in designing of GUI with CSS, XML and XSL, development of middle tier.
• Provide technical support and measure the scalability, consistency and accuracy of the application
• Design System Architect, UI design and business layer modeling also design relational Database in Microsoft SQL Server 2008, 2005 and 2000 with normalization concepts. Writing stored procedures, triggers, joins, views and executed performance optimization, Systems analysis and documentation.
• Develop web application using ASP,ASP.NET, SQL Server, JavaScript.
• Create Small CRM systems and CTI supporting system for Confidential
• Develop windows applications
• Developed solution for report automation