Product Manager/ Scrum Master Resume
Oaks, PA
PROFESSIONAL EXPERIENCE:
- me am a Business and Systems Analyst with a proven record of over 8+ years of experience in Business Analysis, Business Process Modeling, System Analysis, Requirements management using SDLC methodology, UML Modeling, Prototype design, project team management in Corporate Finance, Investment Banks, Retail Banking and other domains.
- In depth noledge of Software Development Life Cycle process which includes Waterfall and Scrum methodologies, spiral and Rational Unified Process methodology (RUP).
- Experienced in all phases of Requirement gathering and Documentation, Use Casing, Functional specification, Business Case analysis, Quality Assurance and Testing.
- Experienced in gathering user requirements, analyzing and preparing Project Deliverables such as Business Requirement Document (BRD) and Functional Specification Document (FSD) and proposed changes for process improvement.
- Worked on creating Use Cases, Activity Diagrams and Unified Modeling Language (UML) using MS Visio.
- Experience conducting Feasibility study, CBA Analysis, GAP Analysis, SWOT Analysis and ROI Analysis.
- Simplified legacy systems, existing applications & integration architecture build for scalability utilizing SOA as framework and Applied the "As Is" and "To Be" process designs in order to identify any potential process gaps and as well as improvement opportunities.
- Highly proficient in working with users and stakeholders to elicit, analyze, communicate and validate requirements, identifying functional and non - functional requirements, document and verify Business Rules, and subsequently model them for development.
- Created business rules, business vision document, business glossary and implementation up to functional and technical specifications.
- Experience in conducting Joint Application Development (JAD) and Joint Application Requirements (JAR) sessions with end users, SMEs, and stakeholders.
- Expertise in User Requirement Analysis, Functional Specifications, Writing Use Cases, Business Requirements gathering and full Software Development Life cycle.
- Experience in UML for creating Use Case design and analysis, Use Case specifications, Scenarios and Business processes.
- Well versed with SQL queries to fetch the data for root cause analysis.
- Worked on different platforms during technical implementation based on JAVA as a frame.
- Experienced in dealing with end clients, coordinating with Business Analyst at various stages of QA life cycle.
- Experience in creating and using Requirements Traceability Matrix (RTM) through the complete development process.
- Worked on SharePoint version ‘07, ‘10, and ‘13 for managing enterprise documentation in the document library.
- Possess strong verbal and written communication skills with strong interpersonal skills and extremely reliable, quick learner and able to work independently as well as a team member.
- Experience with Data Analysis and Data Warehousing using skills of MS Excel and SQL as the querying interface.
- Experience in interacting regularly with the development team, database designer and the higher management to meet the deadlines of project milestones.
- Defects tracking prioritized outstanding defects in reporting system. Co-ordinated between development team and the management team to resolve any conflicts/defects in terms of requirements.
TECHNICAL SKILLS
SDLC Methodologies: RUP, Waterfall, Scrum, Spiral.
ETL Tools: Informatica 9.5/8/7 DataStage 9.1/8 (Enterprise Edition), IBM Data manager 10.2/9, Teradata Utilities: BTEQ, Fast Load, Fast Export, Multi-Load
Languages: MS SQL, VB, .Net, C#, C++, JAVA, UML, XML, HTML, AJAX, JSP.
RDBMS: Teradata 13.10/V12/V2R6/V2R5, Oracle 11g/10g/9i/8i, SQL Server 2012/2008/2005, MS Access.
Reporting Tools: Business Objects 6.5/5, Crystal Reports, BPMN 2.0, MS Share Point 2007/10/13
Business Tools: MS Word, MS Excel, MS Power Point, Adobe cq5, MS Visio, IBM Rational 6.1, JIRA, Rational Requisite Pro, MS Project, BPMN 2.0
Business Intelligence: IBM Cognos 8.4, Cognos (Analysis Studio, Quert Studio), Tableau.
DB Tools: SQL*Plus, QTP 8.2, Test Director, JSC, Toad 8.5, SQL Navigator, Control M, Teradata Viewpoint.
Data Modelling: Logical/Physical/Dimensional, Star/Snowflake.
PROFESSIONAL EXPERIENCE
Confidential, Oaks PA
Product Manager/ Scrum Master
Responsibilities:
- Designed and implemented front end for a portfolio rebalancing system, including client data and its current portfolio and interfaces to risk management and middle office implementing the SCRUM methodology.
- Redesigned the core of the Portfolio Rebalancing system.
- Worked with performance attribution teams to understand the reason of active return in portfolio.
- Developed good noledge of Equities, Fixed Income, Foreign Exchange, Futures, Bonds, Bond Pricing, Derivatives (Options and Futures), Credit Derivatives, and Interest Derivatives.
- Involved in identifying the ADHOC scenarios, such as Portfolio Risk Management Analysis System to automate hedging of various investment portfolios.
- Participated as a team member and Scrum Master in a various Agile Projects.
- Performed GAP analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
- Identified the requirements of stakeholders and created Business Requirement Document (BRD) and Functional Requirement Document (FRD).
- Facilitated JAD Sessions with users, developers and database design team to deal with backend synchronization issues.
- Created Use-Case Models to depict Actors and Use- Cases in various Business Processes.
- Developed good understanding of different Mortgage Backed Securities and Asset Backed Securities. Worked with financial analyst to work on making Mortgage securities reports automated.
- Functional expert for new and existing bank interfaces utilizing various technologies (EDI, Treasury workstations) and file format payments and Electronic Bank Statement Processing.
- Responsible for numerous decisions in respect to business policies, procedures, methods for implementation.
- Developed EXCEL models for Portfolio Risk and Return Analysis, as a basis for optimal portfolio under modern theory of portfolio management.
- Created various types of reports/sub-reports and drilldown like standard and cross tab reports with bar chart, pie chart and line-chart graph representation reports using Crystal Reports. Provided walkthroughs of the Reporting feature.
- Performed Data Analysis, Data Mapping and ETL to have an efficient system and decrease the redundancy.
- Worked on SOA environment to connect the system to arbitrary number of services.
- Extracted financial data from Bloomberg to a spreadsheet for analytics purpose.
- Used JAVA based technologies for technical implementation.
- Created development flowchart in conjunction with the development, infrastructure, and network teams containing instructions for maintaining the Application.
- Used MS SharePoint 2013 for managing the documents during SDLC.
Environment: JAVA, MS Project, Visual Studio, C#, EA, Crystal Reports, SharePoint 13, Web Services, MS SQL Server, SCRUM, HTML, XML, SQL, Informatica 9.5
Confidential, NY, NY
Senior Business Analyst/ Scrum Master
Responsibilities:
- The client wanted to replace its legacy system that involved manual, redundant processes and develop a core policy administration and agency management system that can deliver the needs of the challenging insurance environment.
- Developed a file of Forms used as the standards in all Property and Casualty markets, for both Personal and Commercial Lines of Business.
- Created functional specifications, business requirement documents and use cases to enhance a property & casualty data and analytics platform.
- Worked with mortgage department to have a better understanding how mortgage could be used as collateral in a safe and secured way after ’08 crash.
- Assisted Project Manager in creatingproject charter, project plan usingagilemethodology for SDLC.
- Involved in all phases of SCRUM software development life cycle under agile framework.
- Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.
- Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
- Participated and facilitated different levels of discussions through daily SCRUM meetings, conference calls and business workshops held to plan business strategy.
- Collected and documented business processes as well as business rules. Participated in the identification, understanding, and documentation of business requirements, including the applications capable of supporting those requirements.
- Used MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, and Project) and BPMN 2.0 for project tracking, documentation, and presentation to senior management.
- Used MS project for project management activities. Collaborated with development architect and the business to develop both high-level and detailed application architecture to meet the business needs. Identified gaps, performed gap analysis.
- Member of the Process Team that was responsible for defining the company’s software development process based on UML and incorporating Agile and enforced its adoption on teams
- Facilitated business requirements gathering sessions with the client, and created Use Cases/Activity Diagrams, Functional Specifications using UML/Visio
- Involved in business analysis of the existing tools and configuring new feature set up. Produced the key deliverables by understanding the Application design & Gap Analysis Document (GAD) concentrating on gap analysis.
- Due to the extensive documentation between different SCRUM teams, me used MS SharePoint 2010 for easier communication.
- Conducted UAT (User Acceptance) Testing. Involved deeply with client interaction.
- Also handled the task of end user training.
- Wrote various SQL queries for data manipulations for the data warehousing.
Environment: MS Project, C#, MS SharePoint 2010, SQL, Scrum, MS Visio, BPMN 2.0, MS Office, AJAX, Oracle 9i, MS Visio, UAT Testing, JAVA
Confidential, NY
Business System Analyst
Responsibilities:
- Conducted the 'AS IS' study, design of the 'To Be' Processes and also carried out 'Gap Analysis' before Customizing.
- Reviewed and analyzed the business requirements document to derive the functional specifications document.
- Configuration for special business process like Consignment stocks management which includes Consignment fill-up, issue and return.
- Conducted Joint Application Development (JAD) sessions to solve critical issues and to get useful suggestions from the group.
- Assigned tasks among development team monitored and tracked progress of project following RUP methodology.
- Used MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, and Project) for project tracking, documentation, and presentation.
- Attend weekly change request meetings to document changes and implement procedures to test changes upon completion. Developed Use Cases based on the needs of Business Users.
- Performed business analysis and use case generation to provide basis for test scenarios, which were used to define test system requirements.
- Used MS SharePoint 2008 for document management.
- Used MS Project for project management, managed project resource allocations, planning and status updates to ensure efficient and responsive operations along with senior management.
- Wrote various SQL queries for data manipulations. Served as the primary interface for the assigned projects and maintained good client relationships.
- Facilitate weekly client and team meetings to discuss project status and resolve issues.
Environment: MS Office, MS SharePoint 2008, MS Project, SQL, Use Cases, RUP Methodology, Informatica 8.
Confidential, NY, NY
Business Analyst
Responsibilities:
- Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the Project Manager and technical lead.
- Identified and analyzed, defined opportunities for business process improvement, documented business processes and initiated efforts to make improvements.
- Contributed to the definition of scope, performed extensive requirement analysis and defined functional specifications.
- Involved in requirement scoping and identifying high priority requirements for implementation.
- Partnered with the business stakeholders, process owners, users to identify their requirements, produced detailed specifications, planned the project deliverables with the software development team.
- Developed Use Case diagrams by analyzing the business process to describe system interaction and functional requirements of the system.
- Created wire frames and developed a prototype of the graphical user interface (GUI) and demonstrated to the stakeholders and business users and took feedback from them.
- Coordinated and conducted joint application development (JAD) and walk through sessions involving business unit stakeholders, technical analyst, project managers theirby utilizing strong interpersonal, oral and written communication skills.
- Worked closely with Developers to review user requirements and understand technical recommendations and constraints, and develop comprehensive and accurate functional specifications.
- Tracked defects in Quality Center and worked with QA team to resolve defects.
- Assigned problems to appropriate software development team for fixes.
- Prepared UAT test cases created a list of UAT users and conducted UAT along with them.
- Provided live support and training for the end users.
- Worked on MS SharePoint 2008 for document sharing.
Environment: MS Office Suite (Word, PowerPoint, Access, Excel, Outlook), MS Project, MS SharePoint, MS Visio, SCRUM, MS SQL, Business Objects, Quality Center, Waterfall Methodology.
Confidential, Dallas-TX
June 2007- Nov 2008 Business Analyst
Responsibilities:
- Analyzed the prior documentation and business processes for full understanding of the project. Interviewed area experts (SME), asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
- Involved in converting the business requirements into functional requirements and also created business process models from the requirement specifications. Managed Requirements using Rational Requisite Pro.
- Facilitated questionnaire sessions to identify business rules, requirements and document them in a format that can be reviewed and understood by both the business professionals and technical team.
- Created Use Case specifications, business flow diagrams, Use Case diagram and Sequence diagram using MS Visio, so the developers and other stake holders can understand the business process according to their perspective with possible alternate scenarios.
- Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
- Verified the business scenarios on new builds for testing by QA team. Created Test Plans and Test Cases based on user requirements and functional specifications.
- Rational Clear Quest was used for defect tracking and prioritizing defects and for enhancements after base lining the requirements.
- Held daily and weekly meeting with the development and testing team to relay any changed requirements
- Conducted User Acceptance Testing to improve the usability of the LOS.
Environment: Rational Requisite Pro, MS Visio, Test Plans, Test Cases, Rational Clear Quest, UAT, JAVA
Confidential
Business Analyst
Responsibilities:
- Interacted with the customers and internal stakeholders to gather user requirements and their expectations from the system.
- Involved in analyzing Business Requirements and developing System Specifications.
- Analyzed monthly/quarterly performance against plans and forecast and recommended corrective actions.
- Did rigorous load testing using Load Runner.
- Assessed business priorities, and advised business units on risks and Cost-Benefit analysis.
- Used Rational Rose to generate various UML Diagrams.
- Organized cross training of team members and users to become more responsive.
- Participated in the development and preparation of the Test Plan with the testing team as well as ensuring testability, reliability, usability, maintainability and performance of the application.
- Involved in incident reporting and change and configuration management procedures using Rational Clear Case.
- Ensured that the modifications suggested by the users were incorporated into the application.
- Formed a bridge between the Project Manager and different teams with effective presentations
Environment: Load Testing, CBA, Rational Rose, MS Visio, Rational Clear Case, UML diagrams
